339 Service Advisor jobs in Saudi Arabia

• Saudi National is preferred
• Bachelor Mechanical Engineer Degree or Equivalent Education
• Having the membership of SCE (Saudi Council of Engineer)
• Experience in same field 3 up to 5 Years
• High Discipline and punctuality
• Extensive Mechanical and Engineering knowledge in Automotive Industry

• Computer literacy and MS applications
• Effective Communication and Listener in Arabic and English
• Good literacy and numeracy skills
• Problem Solving
• Drive Results
• Team Work Player
• Good Appearance
• Multi Tasker
• Self-Motivated
• Time Management
• Initiative and Cooperative

Job Role: Mechanical Engineering

Automotive Dealership & Distributor Jeddah , Saudi Arabia 500 employees or more .

Haji Husein Alireza & Co. Ltd. today represents world's leading automobile and truck manufacturers: Aston Martin, Mazda and MAN Trucks. It is the exclusive Kingdom-wide distributor for the manufacturers it represents.

Customer support is assured through a nationwide network of company-owned branches and dealers. Well-developed installment sales and leasing divisions provide See more

Overview

• Saudi National is preferred
• Bachelor Mechanical Engineer Degree or Equivalent Education
• Having the membership of SCE (Saudi Council of Engineer)
• Experience in same field 3 up to 5 Years
• High Discipline and punctuality
• Extensive Mechanical and Engineering knowledge in Automotive Industry

• Computer literacy and MS applications
• Effective Communication and Listener in Arabic and English
• Good literacy and numeracy skills
• Problem Solving
• Drive Results
• Team Work Player
• Good Appearance
• Multi Tasker
• Self-Motivated
• Time Management
• Initiative and Cooperative

Job Role: Mechanical Engineering

Automotive Dealership & Distributor Jeddah , Saudi Arabia 500 employees or more +966.

Haji Husein Alireza & Co. Ltd. today represents world's leading automobile and truck manufacturers: Aston Martin, Mazda and MAN Trucks. It is the exclusive Kingdom-wide distributor for the manufacturers it represents.

Customer support is assured through a nationwide network of company-owned branches and dealers. Well-developed installment sales and leasing divisions provide . See more

• Carrying-out pre-acceptance inspection (damage on body, valuables inside, accessories, etc.) and records results on check sheet and confirm with the customer through proper checking of the physical condition and inventory of the vehicle.
• Assist in the center’s achievement of CSI and increase customer retention through demonstrating professionalism during the customer engagement activities.
• Ensure that satisfactory repairs are done as per the customers’ demands with the coordination with the Chief Technician in the job assignments, preliminary diagnostic procedures and final inspection of the car.
• Discusses details with the customers the works to be done, the estimated cost of repair and the delivery time of the car through appropriate diagnoses of his vehicles using all channels of communication.
• Communicate with the customer on any progress of the repair of the vehicle and get his approval and confirmation on additional parts that may be required through proper communication protocol and avoids unnecessary replacement of spare parts.
• Ensures highly satisfied Guest by supporting a “Guest Centric” and “Fix-It-Right” mindset to the service team to achieve high quality after sales activities through an effective networking with other departments in the Center in accordance to service standards.
• Follows-up vehicle spare parts with Parts Department through proper coordination with the Parts Supervisor to accomplish the repairs and timely delivery of the car to the customer.
• Conduct post service follow-up for complaints, issues and concerns and report immediately to the Workshop Floor Manager for appropriate review and resolutions.
• Improve customer confidence and satisfaction by adhering to the stipulated service operation standard in order to build customer’s trust and improve customer retention.
• Ensures that repairs are done as per customer’s request through confirming with the customer of the service repair agreement in order to achieve customer’s trust and confidence.
• Monitors the Job Controller in entering correct data (operation number), recording the repairs carried out and updating status of vehicle delivery through review of the results of Computerized Time Control Sheets for use in the productivity (man-hour) analyses.
• Ensure that the Chief Technician is complying with the quality control policy and procedures to maintain company’s integrity and branding image.
  
  

• Minimum - Bachelor’s Degree or Equivalent
• Minimum 1 - 2 years experience in Service area
• Time Management: Managing one's own time and the time of others.
• Monitoring: Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
• Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
• Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Inter-Personal Skills: Should possess high level of people handling with ability to analyze and identify the complex nature of the problem.
• Good Communication Skills: (Listening and Questioning) Proven ability to communicate and determine customers’ needs and to sell the dealership's parts and service capabilities based on features, advantages and benefits.
• Achievement/Effort: Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Computer Skills: Job requires the knowledge in worksheets, word processing, presentation and database management.
• Good Judgement Skills and Decision Making, Social Perceptiveness.
• Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• After Sales Related Skills: Persuasive, Able to deal with stress, patient, persistent. Should have automotive and technical knowledge (pre-diagnostic questioning, trouble-shooting, etc)
  
  

• Carrying-out pre-acceptance inspection (damage on body, valuables inside, accessories, etc.) and records results on check sheet and confirm with the customer through proper checking of the physical condition and inventory of the vehicle.
• Assist in the center's achievement of CSI and increase customer retention through demonstrating professionalism during the customer engagement activities.
• Ensure that satisfactory repairs are done as per the customers' demands with the coordination with the Chief Technician in the job assignments, preliminary diagnostic procedures and final inspection of the car.
• Discusses details with the customers the works to be done, the estimated cost of repair and the delivery time of the car through appropriate diagnoses of his vehicles using all channels of communication.
• Communicate with the customer on any progress of the repair of the vehicle and get his approval and confirmation on additional parts that may be required through proper communication protocol and avoids unnecessary replacement of spare parts.
• Ensures highly satisfied Guest by supporting a "Guest Centric" and "Fix-It-Right" mindset to the service team to achieve high quality after sales activities through an effective networking with other departments in the Center in accordance to service standards.
• Follows-up vehicle spare parts with Parts Department through proper coordination with the Parts Supervisor to accomplish the repairs and timely delivery of the car to the customer.
• Conduct post service follow-up for complaints, issues and concerns and report immediately to the Workshop Floor Manager for appropriate review and resolutions.
• Improve customer confidence and satisfaction by adhering to the stipulated service operation standard in order to build customer's trust and improve customer retention.
• Ensures that repairs are done as per customer's request through confirming with the customer of the service repair agreement in order to achieve customer's trust and confidence.
• Monitors the Job Controller in entering correct data (operation number), recording the repairs carried out and updating status of vehicle delivery through review of the results of Computerized Time Control Sheets for use in the productivity (man-hour) analyses.
• Ensure that the Chief Technician is complying with the quality control policy and procedures to maintain company's integrity and branding image.
  
  

• Minimum - Bachelor's Degree or Equivalent
• Minimum 1 - 2 years experience in Service area
• Time Management: Managing one's own time and the time of others.
• Monitoring: Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
• Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
• Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Inter-Personal Skills: Should possess high level of people handling with ability to analyze and identify the complex nature of the problem.
• Good Communication Skills: (Listening and Questioning) Proven ability to communicate and determine customers' needs and to sell the dealership's parts and service capabilities based on features, advantages and benefits.
• Achievement/Effort: Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Computer Skills: Job requires the knowledge in worksheets, word processing, presentation and database management.
• Good Judgement Skills and Decision Making, Social Perceptiveness.
• Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• After Sales Related Skills: Persuasive, Able to deal with stress, patient, persistent. Should have automotive and technical knowledge (pre-diagnostic questioning, trouble-shooting, etc)
  
  

Overview

WE DELIVER - Let's deliver together:

Our initiative aims to nurture talented individuals enabling them to deliver exceptional service to our esteemed customers within the Automotive sales sector. We view customers as the most important part of our business. Petromin wishes to set standards that serve the true interest of our customers.

WE DREAM - This is what we dream of:

We’re seeking a talented Service Advisor who will Initiate vehicle services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer report and records in Western Region.

• Initiate vehicle services and repairs by ascertaining performance problems and services requested; verify warranty and service contract coverage; develop estimates; write repair orders; maintain customer reports and records in the Western Region.
• Drive service excellence through proactive engagement and relationship building with clients.
• Develop and implement strategies to improve customer satisfaction and service outcomes.
• Provide exceptional customer service and build lasting client relationships.
• Collaborate with team members to enhance overall customer experience and satisfaction.
• Maintain a strong background in hospitality with a focus on delivering top-tier customer service.
• Demonstrate excellent communication and problem-solving skills to address client concerns effectively.
• Be self-motivated with a proactive approach to achieving service goals and resolving issues.
• Maintain immediate availability to ensure smooth service operations.

• Academic: Diploma/Certificate Course - Technical / Mechanical Automotive
• Related Work Experience: Minimum 3 years of experience as a Service Advisor
• Language skills: Fluent in English (read, write, speak) and able to speak and understand Arabic; must be proficient with PC use

• An internationally successful company
• Flat hierarchy
• Competitive compensation package
• A highly motivated team
• A modern workplace in the heart of Eastern Region
• Can-Do-Attitude
• Personal and professional development
• Engaging work environment + 22 days of annual leave + public holidays + Life Insurance

We want to be a great place to work, where our employees feel valued, have equal opportunities, and benefit from pay equality.

• Applications from all individuals are encouraged regardless of gender
• Saudi nationals are preferred
• Applications are accepted from local hires only

Petromin Corporation is a leading multinational organization in the Kingdom of Saudi Arabia. We stand as a strong transformative force, enabling the movement of people, products and services through sustainable and innovative mobility solutions serving individuals and businesses alike – We help you move!

With a family of more than 6000 colleagues, Petromin holds deep roots in over 40 countries throughout Central Asia, Southeast Asia and the MENA region.

Under the Petromin Corporation banner, we proudly host 8 business verticals, all devoted to providing a wide range of products and services. Through this profile, we are the only company to serve the entire customer automotive journey. In the Mobility Solutions ecosystem, Petromin Corporation is revolutionizing the landscape through futuristic ideas and sustainable practices with a customer-centric mindset.

To be the most customer centric mobility solutions leader in Saudi Arabia by using the latest technology platforms, service, and parts network in a sustainable manner.

To provide personal vehicle owners and vehicle enthusiasts with products and services offering the most comprehensive end to end mobility, convenience, and value in a most professional manner.

Our organization functions on an ethos of honesty and respect. We believe in supporting our people and preserving our biosphere through responsible practices.

Our organization focuses on building a foundation of trust and reliance for its greatest resource – our people. Together, we nurture our environment to prosper and grow, with mutual respect, to build a better tomorrow.

We are looking forward to welcoming you!

Let’s drive success together!

#Passion #Forwardthinking #Respect #Teamwork #Integrity

Overview

WE DELIVER - Let's deliver together:

Our initiative aims to nurture talented individuals enabling them to deliver exceptional service to our esteemed customers within the Automotive sales sector. We view customers as the most important part of our business. Petromin wishes to set standards that serve the true interest of our customers.

WE DREAM - This is what we dream of:

We’re seeking a talented Service Advisor who will Initiate vehicle services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer report and records in Western Region.

• Initiate vehicle services and repairs by ascertaining performance problems and services requested; verify warranty and service contract coverage; develop estimates; write repair orders; maintain customer reports and records in the Western Region.
• Drive service excellence through proactive engagement and relationship building with clients.
• Develop and implement strategies to improve customer satisfaction and service outcomes.
• Provide exceptional customer service and build lasting client relationships.
• Collaborate with team members to enhance overall customer experience and satisfaction.
• Maintain a strong background in hospitality with a focus on delivering top-tier customer service.
• Demonstrate excellent communication and problem-solving skills to address client concerns effectively.
• Be self-motivated with a proactive approach to achieving service goals and resolving issues.
• Maintain immediate availability to ensure smooth service operations.

• Academic: Diploma/Certificate Course - Technical / Mechanical Automotive
• Related Work Experience: Minimum 3 years of experience as a Service Advisor
• Language skills: Fluent in English (read, write, speak) and able to speak and understand Arabic; must be proficient with PC use

• An internationally successful company
• Flat hierarchy
• Competitive compensation package
• A highly motivated team
• A modern workplace in the heart of Eastern Region
• Can-Do-Attitude
• Personal and professional development
• Engaging work environment + 22 days of annual leave + public holidays + Life Insurance

We want to be a great place to work, where our employees feel valued, have equal opportunities, and benefit from pay equality.

• Applications from all individuals are encouraged regardless of gender
• Saudi nationals are preferred
• Applications are accepted from local hires only

Petromin Corporation is a leading multinational organization in the Kingdom of Saudi Arabia. We stand as a strong transformative force, enabling the movement of people, products and services through sustainable and innovative mobility solutions serving individuals and businesses alike – We help you move!

With a family of more than 6000 colleagues, Petromin holds deep roots in over 40 countries throughout Central Asia, Southeast Asia and the MENA region.

Under the Petromin Corporation banner, we proudly host 8 business verticals, all devoted to providing a wide range of products and services. Through this profile, we are the only company to serve the entire customer automotive journey. In the Mobility Solutions ecosystem, Petromin Corporation is revolutionizing the landscape through futuristic ideas and sustainable practices with a customer-centric mindset.

To be the most customer centric mobility solutions leader in Saudi Arabia by using the latest technology platforms, service, and parts network in a sustainable manner.

To provide personal vehicle owners and vehicle enthusiasts with products and services offering the most comprehensive end to end mobility, convenience, and value in a most professional manner.

Our organization functions on an ethos of honesty and respect. We believe in supporting our people and preserving our biosphere through responsible practices.

Our organization focuses on building a foundation of trust and reliance for its greatest resource – our people. Together, we nurture our environment to prosper and grow, with mutual respect, to build a better tomorrow.

We are looking forward to welcoming you!

Let’s drive success together!

#Passion #Forwardthinking #Respect #Teamwork #Integrity

WE DELIVER - Let's deliver together:

Our initiative aims to nurture talented individuals enabling them to deliver exceptional service to our esteemed customers within the Automotive sales sector. We view customers as the most important part of our business. Petromin wishes to set standards that serve the true interest of our customers.

WE DREAM - This is what we dream of:

We're seeking a talented Service Advisor who will Initiate vehicle services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer report and records in Western Region.

• Initiate vehicle services and repairs by ascertaining performance problems and services requested; verify warranty and service contract coverage; develop estimates; write repair orders; maintain customer reports and records in the Western Region.
• Drive service excellence through proactive engagement and relationship building with clients.
• Develop and implement strategies to improve customer satisfaction and service outcomes.
• Provide exceptional customer service and build lasting client relationships.
• Collaborate with team members to enhance overall customer experience and satisfaction.
• Maintain a strong background in hospitality with a focus on delivering top-tier customer service.
• Demonstrate excellent communication and problem-solving skills to address client concerns effectively.
• Be self-motivated with a proactive approach to achieving service goals and resolving issues.
• Maintain immediate availability to ensure smooth service operations.

• Academic: Diploma/Certificate Course - Technical / Mechanical Automotive
• Related Work Experience: Minimum 3 years of experience as a Service Advisor
• Language skills: Fluent in English (read, write, speak) and able to speak and understand Arabic; must be proficient with PC use

• An internationally successful company
• Flat hierarchy
• Competitive compensation package
• A highly motivated team
• A modern workplace in the heart of Eastern Region
• Can-Do-Attitude
• Personal and professional development
• Engaging work environment + 22 days of annual leave + public holidays + Life Insurance

We want to be a great place to work, where our employees feel valued, have equal opportunities, and benefit from pay equality.

• Applications from all individuals are encouraged regardless of gender
• Saudi nationals are preferred
• Applications are accepted from local hires only

Petromin Corporation is a leading multinational organization in the Kingdom of Saudi Arabia. We stand as a strong transformative force, enabling the movement of people, products and services through sustainable and innovative mobility solutions serving individuals and businesses alike - We help you move!

With a family of more than 6000 colleagues, Petromin holds deep roots in over 40 countries throughout Central Asia, Southeast Asia and the MENA region.

Under the Petromin Corporation banner, we proudly host 8 business verticals, all devoted to providing a wide range of products and services. Through this profile, we are the only company to serve the entire customer automotive journey. In the Mobility Solutions ecosystem, Petromin Corporation is revolutionizing the landscape through futuristic ideas and sustainable practices with a customer-centric mindset.

To be the most customer centric mobility solutions leader in Saudi Arabia by using the latest technology platforms, service, and parts network in a sustainable manner.

To provide personal vehicle owners and vehicle enthusiasts with products and services offering the most comprehensive end to end mobility, convenience, and value in a most professional manner.

Our organization functions on an ethos of honesty and respect. We believe in supporting our people and preserving our biosphere through responsible practices.

Our organization focuses on building a foundation of trust and reliance for its greatest resource - our people. Together, we nurture our environment to prosper and grow, with mutual respect, to build a better tomorrow.

We are looking forward to welcoming you!

Let's drive success together!

WE DELIVER - Let's deliver together:

Our initiative aims to nurture talented individuals enabling them to deliver exceptional service to our esteemed customers within the Automotive sales sector. We view customers as the most important part of our business. Petromin wishes to set standards that serve the true interest of our customers.

WE DREAM - This is what we dream of:

We're seeking a talented Service Advisor who will Initiate vehicle services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer report and records in Western Region.

• Initiate vehicle services and repairs by ascertaining performance problems and services requested; verify warranty and service contract coverage; develop estimates; write repair orders; maintain customer reports and records in the Western Region.
• Drive service excellence through proactive engagement and relationship building with clients.
• Develop and implement strategies to improve customer satisfaction and service outcomes.
• Provide exceptional customer service and build lasting client relationships.
• Collaborate with team members to enhance overall customer experience and satisfaction.
• Maintain a strong background in hospitality with a focus on delivering top-tier customer service.
• Demonstrate excellent communication and problem-solving skills to address client concerns effectively.
• Be self-motivated with a proactive approach to achieving service goals and resolving issues.
• Maintain immediate availability to ensure smooth service operations.

• Academic: Diploma/Certificate Course - Technical / Mechanical Automotive
• Related Work Experience: Minimum 3 years of experience as a Service Advisor
• Language skills: Fluent in English (read, write, speak) and able to speak and understand Arabic; must be proficient with PC use

• An internationally successful company
• Flat hierarchy
• Competitive compensation package
• A highly motivated team
• A modern workplace in the heart of Eastern Region
• Can-Do-Attitude
• Personal and professional development
• Engaging work environment + 22 days of annual leave + public holidays + Life Insurance

We want to be a great place to work, where our employees feel valued, have equal opportunities, and benefit from pay equality.

• Applications from all individuals are encouraged regardless of gender
• Saudi nationals are preferred
• Applications are accepted from local hires only

Petromin Corporation is a leading multinational organization in the Kingdom of Saudi Arabia. We stand as a strong transformative force, enabling the movement of people, products and services through sustainable and innovative mobility solutions serving individuals and businesses alike - We help you move!

With a family of more than 6000 colleagues, Petromin holds deep roots in over 40 countries throughout Central Asia, Southeast Asia and the MENA region.

Under the Petromin Corporation banner, we proudly host 8 business verticals, all devoted to providing a wide range of products and services. Through this profile, we are the only company to serve the entire customer automotive journey. In the Mobility Solutions ecosystem, Petromin Corporation is revolutionizing the landscape through futuristic ideas and sustainable practices with a customer-centric mindset.

To be the most customer centric mobility solutions leader in Saudi Arabia by using the latest technology platforms, service, and parts network in a sustainable manner.

To provide personal vehicle owners and vehicle enthusiasts with products and services offering the most comprehensive end to end mobility, convenience, and value in a most professional manner.

Our organization functions on an ethos of honesty and respect. We believe in supporting our people and preserving our biosphere through responsible practices.

Our organization focuses on building a foundation of trust and reliance for its greatest resource - our people. Together, we nurture our environment to prosper and grow, with mutual respect, to build a better tomorrow.

We are looking forward to welcoming you!

Let's drive success together!