28 Server Administrator jobs in Riyadh
Network Administrator
Posted 17 days ago
Job Viewed
Job Description
Abacus Technology is seeking a Network Administrator to manage and maintain network infrastructure in a dynamic, mission-critical environment under the US Military Training Mission (USMTM). This full-time position in the Kingdom of Saudi Arabia.
ResponsibilitiesNetwork Administration:
- Administer, install, configure, troubleshoot, test, and maintain network-related hardware, including HAIPE encryption devices, switches, routers, and transport devices.
- Utilize network monitoring and management tools to proactively identify, troubleshoot, and resolve performance issues.
- Demonstrated experience in overseeing and troubleshooting complex Local Area Networking (LAN) issues.
- Configure, deploy, and manage switch stacking solutions, including Cisco StackWise and StackWise Virtual Link (SVL) technologies
- Implement and troubleshoot Layer 2 network solutions, including VLAN configuration, trunking, spanning-tree protocol (STP), and inter-switch connectivity.
- Configure and manage TACLANE encryptors with the Agile-VLAN feature to enable simultaneous transmission of Layer 2 and High Assurance Internet Protocol Encryptor (HAIPE) traffic, enhancing network flexibility and efficiency.
- Implement and manage 802.1X port-based network access control to ensure secure user authentication and device validation. Configure and troubleshoot MAC Authentication Bypass (MAB) for non-802.1X-compliant devices, ensuring seamless network access while maintaining security standards.
- Utilize NetFlow to monitor and analyze network traffic patterns, identify bottlenecks, and detect potential security threats.
- Configure and manage Quality of Service (QoS) policies at the access layer to prioritize critical traffic such as voice, video, and real-time applications.
Collaboration and Troubleshooting:
- Coordinate with offsite service providers (e.g., WAN, Voice, WANSEC) via Remedy/Service Now ticketing system to resolve issues with DMZs, boundary routers/switches, Cisco CUBE, firewalls, IDS/IPS, VPN concentrators, and encryption devices.
- Work with local base operations teams (e.g., help desk, systems, ISP/OSP) to address outages, ensuring timely restoration per established SLAs.
- Troubleshoot and coordinate VTC (Video Teleconferencing) outages with offsite bridge personnel.
Performance Optimization and Upgrades:
- Perform performance monitoring, tuning, IOS upgrades, patching, backup and recovery, and problem resolution for network and voice routers/switches.
- Actively participate in the planning and design of infrastructure upgrades or enhancements.
Voice and Video Systems
- Collaborate with the Voice Engineer to troubleshoot, configure, and maintain voice and video systems, ensuring seamless communication services.
- Assist with the deployment, testing, and optimization of voice and video-related hardware and software as required.
- Provide supplementary support during outages or upgrades to ensure minimal downtime
Risk Management and Compliance:
- Assist in building, maintaining, and updating Risk Management Framework (RMF) Assessment and Authorization to Operate (ATO) packages for two ARCENT Cyber Security-administered enclaves.
- Ensure compliance with DISA Security Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP) scans, and other Security Requirements Guidance.
Documentation and Reporting:
- Proficient in developing and maintaining detailed network diagrams, schematics, and documentation using Microsoft Visio or similar application to ensure accurate representation of the infrastructure.
- Assist in developing and completing system security documentation in accordance with RMF and eMASS workflows.
- Identify and report system risks related to network and voice hardware/software.
Asset Management:
- Maintain inventory and manage life cycle replacement schedules for network infrastructure.
4+ years experience in core network services connectivity and integration. Must be Security+ and CCNA certified. CCNP certification desired. Able to adhere to a disciplined troubleshooting methodology, and ensure task/mission completion, along with creating and maintaining necessary information. Able to apply DoD and industry best practices, concerning daily network operations. Able to analyze complex inputs and translate data into well-defined system requirements. Comfortable interacting heavily with outside organizations, clients and end users to assess current state of systems and architecture, as well as future needs. Able to apply DoD and industry best practices, concerning daily network operations. Must have strong written and verbal communication skills. Must be willing to work outside of normal business hours as needed to support unexpected issues or planned projects. Must have a valid driver’s license. Must be a US citizen, hold a current Secret clearance, and be willing to live and work in the Kingdom of Saudi Arabia.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled
#J-18808-LjbffrNetwork Administrator
Posted 17 days ago
Job Viewed
Job Description
Join to apply for the Network Administrator role at Abacus Technology Corporation .
Abacus Technology is seeking a Network Administrator to manage and maintain network infrastructure in a dynamic, mission-critical environment under the US Military Training Mission (USMTM). This is a full-time position based in the Kingdom of Saudi Arabia.
Responsibilities- Administer, install, configure, troubleshoot, test, and maintain network hardware including HAIPE encryption devices, switches, routers, and transport devices.
- Use network monitoring tools to identify and resolve performance issues proactively.
- Oversee and troubleshoot complex LAN issues.
- Configure and manage switch stacking solutions, including Cisco StackWise and StackWise Virtual Link (SVL).
- Implement and troubleshoot Layer 2 network solutions such as VLANs, trunking, STP, and inter-switch connectivity.
- Manage TACLANE encryptors with Agile-VLAN features for secure and flexible network traffic transmission.
- Implement 802.1X port-based network access control and troubleshoot MAC Authentication Bypass (MAB).
- Use NetFlow to monitor traffic patterns and detect security threats.
- Configure QoS policies to prioritize critical traffic like voice and video.
- Coordinate with offsite service providers via Remedy/ServiceNow to resolve issues with network boundary devices and security appliances.
- Work with local teams to address outages and ensure timely restoration.
- Troubleshoot VTC outages with remote teams.
- Monitor and tune network performance, perform IOS upgrades, patches, backups, and recoveries.
- Participate in planning and designing infrastructure upgrades.
- Collaborate with Voice Engineers to troubleshoot and maintain communication systems.
- Support deployment and testing of voice/video hardware and software.
- Assist with RMF assessments and ATO packages for cybersecurity enclaves.
- Ensure compliance with DISA STIGs, SCAP scans, and other security standards.
- Maintain detailed network diagrams and documentation using Visio or similar tools.
- Develop security documentation following RMF and eMASS workflows.
- Report system risks related to network hardware/software.
- Manage inventory and lifecycle replacement schedules for network infrastructure.
- 4+ years of experience in core network services and integration.
- Security+ and CCNA certifications required; CCNP preferred.
- Strong troubleshooting skills and knowledge of DoD and industry best practices.
- Excellent communication skills.
- Willingness to work outside normal hours if needed.
- Valid driver’s license, US citizenship, current Secret clearance, and willingness to relocate to Saudi Arabia.
Applicants will undergo a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled
Additional Details- Seniority Level: Mid-Senior level
- Employment Type: Full-time
- Job Function: Information Technology
Network Administrator
Posted today
Job Viewed
Job Description
Abacus Technology is seeking a Network Administrator to manage and maintain network infrastructure in a dynamic, mission-critical environment under the US Military Training Mission (USMTM). This full-time position in the Kingdom of Saudi Arabia.
ResponsibilitiesNetwork Administration:
- Administer, install, configure, troubleshoot, test, and maintain network-related hardware, including HAIPE encryption devices, switches, routers, and transport devices.
- Utilize network monitoring and management tools to proactively identify, troubleshoot, and resolve performance issues.
- Demonstrated experience in overseeing and troubleshooting complex Local Area Networking (LAN) issues.
- Configure, deploy, and manage switch stacking solutions, including Cisco StackWise and StackWise Virtual Link (SVL) technologies
- Implement and troubleshoot Layer 2 network solutions, including VLAN configuration, trunking, spanning-tree protocol (STP), and inter-switch connectivity.
- Configure and manage TACLANE encryptors with the Agile-VLAN feature to enable simultaneous transmission of Layer 2 and High Assurance Internet Protocol Encryptor (HAIPE) traffic, enhancing network flexibility and efficiency.
- Implement and manage 802.1X port-based network access control to ensure secure user authentication and device validation. Configure and troubleshoot MAC Authentication Bypass (MAB) for non-802.1X-compliant devices, ensuring seamless network access while maintaining security standards.
- Utilize NetFlow to monitor and analyze network traffic patterns, identify bottlenecks, and detect potential security threats.
- Configure and manage Quality of Service (QoS) policies at the access layer to prioritize critical traffic such as voice, video, and real-time applications.
Collaboration and Troubleshooting:
- Coordinate with offsite service providers (e.g., WAN, Voice, WANSEC) via Remedy/Service Now ticketing system to resolve issues with DMZs, boundary routers/switches, Cisco CUBE, firewalls, IDS/IPS, VPN concentrators, and encryption devices.
- Work with local base operations teams (e.g., help desk, systems, ISP/OSP) to address outages, ensuring timely restoration per established SLAs.
- Troubleshoot and coordinate VTC (Video Teleconferencing) outages with offsite bridge personnel.
Performance Optimization and Upgrades:
- Perform performance monitoring, tuning, IOS upgrades, patching, backup and recovery, and problem resolution for network and voice routers/switches.
- Actively participate in the planning and design of infrastructure upgrades or enhancements.
Voice and Video Systems
- Collaborate with the Voice Engineer to troubleshoot, configure, and maintain voice and video systems, ensuring seamless communication services.
- Assist with the deployment, testing, and optimization of voice and video-related hardware and software as required.
- Provide supplementary support during outages or upgrades to ensure minimal downtime
Risk Management and Compliance:
- Assist in building, maintaining, and updating Risk Management Framework (RMF) Assessment and Authorization to Operate (ATO) packages for two ARCENT Cyber Security-administered enclaves.
- Ensure compliance with DISA Security Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP) scans, and other Security Requirements Guidance.
Documentation and Reporting:
- Proficient in developing and maintaining detailed network diagrams, schematics, and documentation using Microsoft Visio or similar application to ensure accurate representation of the infrastructure.
- Assist in developing and completing system security documentation in accordance with RMF and eMASS workflows.
- Identify and report system risks related to network and voice hardware/software.
Asset Management:
- Maintain inventory and manage life cycle replacement schedules for network infrastructure.
4+ years experience in core network services connectivity and integration. Must be Security+ and CCNA certified. CCNP certification desired. Able to adhere to a disciplined troubleshooting methodology, and ensure task/mission completion, along with creating and maintaining necessary information. Able to apply DoD and industry best practices, concerning daily network operations. Able to analyze complex inputs and translate data into well-defined system requirements. Comfortable interacting heavily with outside organizations, clients and end users to assess current state of systems and architecture, as well as future needs. Able to apply DoD and industry best practices, concerning daily network operations. Must have strong written and verbal communication skills. Must be willing to work outside of normal business hours as needed to support unexpected issues or planned projects. Must have a valid driver’s license. Must be a US citizen, hold a current Secret clearance, and be willing to live and work in the Kingdom of Saudi Arabia.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled
#J-18808-LjbffrIT Network Administrator
Posted 1 day ago
Job Viewed
Job Description
As an IT Network Administrator at Müller's Solutions, you will be responsible for the smooth operation of our organization's network infrastructure. This role requires a proactive approach to network management, ensuring high availability, performance, and security of our network systems. You will work collaboratively with various teams to implement, configure, and maintain network services while troubleshooting any issues that arise.
Key Responsibilities:
- Monitor, configure, and maintain the organization's network hardware and software, including routers, switches, firewalls, and wireless access points
- Troubleshoot and resolve network issues, ensuring minimal downtime and efficient performance
- Implement network security measures to safeguard against data breaches and unauthorized access
- Assist in planning and implementing network upgrades, expansions, and migrations to improve performance and reliability
- Document network configurations, setups, and processes for future reference and compliance
- Provide support for network-related inquiries from staff and end-users, offering excellent customer service
- Stay up to date with the latest networking technologies and trends to continuously improve network performance and security
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 2-4 years of experience in network administration or a related IT role
- Strong understanding of networking concepts, protocols, and technologies, including TCP/IP, DHCP, DNS, and VLANs
- Experience with configuring and managing network devices, such as routers, switches, and firewalls
- Knowledge of network security practices and technologies, including VPNs and intrusion detection/prevention systems
- Ability to troubleshoot and resolve network-related issues efficiently
- Excellent communication skills for effective collaboration with team members and users
- Relevant certifications such as Cisco CCNA or CompTIA Network+ are a plus
- Experience with cloud networking and infrastructure (AWS, Azure, etc.)
- Familiarity with network monitoring tools and software
- Knowledge of wireless networking (802.11 standards) and VoIP technologies
- CCNP certification or equivalent experience is advantageous
- Skills in scripting or automation to enhance network management tasks
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment. #J-18808-Ljbffr
Sr. Network Administrator
Posted 17 days ago
Job Viewed
Job Description
” The Job Description”
- Install, configure, and maintain network hardware and software, including routers, switches, firewalls, wireless systems, and other related devices.
- Monitor network performance and troubleshoot issues to ensure high availability and reliability.
- Manage network security measures, including firewalls, VPNs, and intrusion detection/prevention systems.
- Administer network services such as DNS, DHCP, IP address management, and VLANs.
- Implement and maintain backup and disaster recovery plans for network systems.
- Coordinate with IT support teams to resolve end-user connectivity issues.
- Prepare and maintain network documentation, including diagrams, configuration files, and operational procedures.
- Evaluate and recommend upgrades and improvements to network systems.
- Ensure compliance with internal IT policies and industry standards.
- Liaise with external vendors and service providers as needed.
Requirements:
- Bachelor’s degree in Computer Science or Computer Engineering.
- Minimum of 5 years of hands-on experience as a Network Administrator or similar role.
- Saudi Nationality is required.
- Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VLAN, etc.).
- Experience configuring and troubleshooting enterprise network devices (e.g., Cisco, Juniper, Fortinet).
- Knowledge of network security tools and practices.
- Familiarity with monitoring tools and network performance optimization techniques.
- Preferred certifications: CCNA, CCNP, or CompTIA Network+.
Network / Architect Administrator
Posted 17 days ago
Job Viewed
Job Description
Direct message the job poster from Forward Slope, Inc.
Talent Acquisition and Development Manager at Highbury Defense GroupWould you love to work for a fast-growing company with amazing perks and benefits including educational and professional development and a great Work-Life balance? Then Forward Slope, an Accelint Company, wants you to join our team! We are a fast-paced global engineering company in the Department of Defense (DoD) industry with a great reputation for over 22 years.
Forward Slope (FSI) currently has an opening for a Network / Architect Administrator to join our team. This position is located in Saudi Arabia .
Job Description:
The Network Architect/Administrator position is responsible for providing support to USG architecture planning for a CENTCOM Partner Network (CPN) technical refresh and expansion; procurement, installation and configuration of CPN client hardware/software; procurement of CPN software licenses; installation and configuration of CPN related networks with associated communication security devices (COMSEC). The position will require operations support, maintenance, system administration, sustainment and training for CPN, Agile Client, and associated networked sites.
This position is located in the CENTCOM AOR.
Required Qualifications:
- Six (6) years of experience in technical specifications development, process analysis and design, technical problem solving, and analytical/logical thinking.
- At least three (3) years of experience with the CENTCOM Partner Network and Combined Enterprise Regional Information Exchange System (CENTRIX).
- Three (3) years of experience as a system manager/integrator in integration and implementation of IEEE 802.3 Local Area Network (LAN), IEEE 1703-2012 Wide Area Network (WAN) and converged IP-services that leverage COTS information technologies to deliver enhanced mission capabilities.
- Three (3) years specialized experience in enterprise and campus-wide WAN/LAN infrastructures in allied military (FMS) shore facilities worldwide, including Command & Control centers, Operations Centers and logistics support centers.
- Experience with information sharing through the use of email and Web services, instant messaging or chat, the Common Operational Picture service, and Voice over IP.
- BS degree in Engineering, Physical Sciences, or Mathematics (additional training, technical certifications and/or experience may be substituted in lieu of a degree).
- DoD 8570 IAT-II certification (satisfied by holding, for example, Security+).
- Current, unexpired U.S Passport.
- Extensive experience with troubleshooting Microsoft OS (Windows 7/10), Windows Server 2012 R2, Active Directory, Microsoft Office suite, VMWare virtual servers, Cisco networking (routers and switches).
- Experience with troubleshooting and managing cryptographic encryptions (KG-175D, IPS-250, STE phones, simple key loaders (SKL), TACSAT radios, etc.).
- Experience with COMSEC maintenance and administration.
- Ability to work independently and clearly communicate progress, status, and challenges to leadership.
- Security+ and one of the CISCO certificates or Network+.
Desired Qualifications:
- Remedy Help Desk, LAN/WAN troubleshooting, thorough understanding of TCP/IP based networking.
- Must be capable of physical activities such as moving printers, workstations, scanners and other items up to 40 lbs.
- Experience with image/load set deployment in an enterprise environment (Norton Ghostcast, PXE, image cloning).
- At least three (3) years of experience with the System Administration of the following systems:
- SEWS
- GCCS
- CPN
- Strong level of network transport and cyber security technologies.
- Understanding of TCP/IP fundamentals (e.g. DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), general networking technologies, network architecture and connectivity troubleshooting.
- Knowledge to describe and troubleshoot routing and switching issues to Senior Military personnel.
- Thorough understanding of VPN Technologies (IPSEC, DMVPN, S2S, L3VPN, VPLS)
- Experience with Routing protocols EIGRP, OSPF, and BGP
- Experience installing and implementing Cisco WAN/LAN routers/switches: Ex. ASRs, ISRs, Catalysts, NXOS, Nexus.
- Strong level of understanding of VLANs, trunking, Quality of Service, static/dynamic routing and high availability configurations.
- Proven experience in designing, developing, and managing SharePoint sites, including team sites, communication sites, and document libraries.
- Skilled in SharePoint Online administration, including user permissions, site collections, and content management.
Other Requirements:
- Currently hold an active U.S. security clearance or be able to obtain one.
- Relocation to CENTCOM AOR for the duration of the contract (3 years).
- Travel required within assigned country within CENTCOM AOR.
Salary Range:
- $75,000 - $110,000 per year*
Job Type:
- Full-Time Salary / Exempt
Why Join Forward Slope?
- Fast-paced global company with a great reputation in the DoD industry for over 22 years
- Great and fun work culture
- Amazing benefits package for full-time employees (including 100% employer contribution for employee medical benefits)
- 3 weeks of PTO a year
- 11 paid company holidays a year
- Team Building - Continuous appreciation events for our employees
- Education and Professional Development – programs to help you with your educational and professional growth!
Forward Slope, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or any other status protected by applicable federal, state, local law. We ensure that all employment decisions, including hiring, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, and business needs.
In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation with regard to the application and selection process, please contact us at ( and ask for the Human Resources Dept.
*The listed pay scale reflects the broad, minimum to maximum, pay scale for this position for the location for which it has been posted and is not a guarantee of compensation or salary. Other compensation considerations may include, but are not limited to, job responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other applicable factors.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Defense & Space
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#J-18808-LjbffrSystem Administrator
Posted 14 days ago
Job Viewed
Job Description
SWATX is seeking a skilled and dedicated System Administrator to join our dynamic IT team. In this role, you will be responsible for maintaining, configuring, and ensuring the optimal performance of our IT infrastructure. You will play a critical part in managing the organization's servers, networks, and applications, ensuring that all systems are secure, efficient, and reliable.
Key Responsibilities:
- Administer and maintain servers, networks, and systems, ensuring high availability and performance
- Implement and manage security protocols to safeguard the integrity of IT systems and data
- Conduct regular system monitoring, performance tuning, and troubleshooting to resolve issues proactively
- Manage backups, disaster recovery procedures, and ensure effective data recovery processes
- Install, configure, and update software and applications as needed
- Create and maintain documentation for system configurations, procedures, and processes
- Provide technical support and guidance to end-users, helping them utilize IT resources effectively
- Collaborate with IT teams on projects and initiatives to improve IT services and infrastructure
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 3+ years of experience as a System Administrator or in a similar role
- In-depth knowledge of server management, network configuration, and systems administration
- Familiarity with virtualization technologies, cloud services, and database management
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills to work collaboratively with various teams
- Certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or related certifications are a plus
- Seniority level Mid-Senior level
- Employment type Contract
- Job function Information Technology
- Industries IT Services and IT Consulting
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System Administrator
Posted 14 days ago
Job Viewed
Job Description
SWATX is seeking a skilled and dedicated System Administrator to join our dynamic IT team. In this role, you will be responsible for maintaining, configuring, and ensuring the optimal performance of our IT infrastructure. You will play a critical part in managing the organization's servers, networks, and applications, ensuring that all systems are secure, efficient, and reliable.
Key Responsibilities:
- Administer and maintain servers, networks, and systems, ensuring high availability and performance
- Implement and manage security protocols to safeguard the integrity of IT systems and data
- Conduct regular system monitoring, performance tuning, and troubleshooting to resolve issues proactively
- Manage backups, disaster recovery procedures, and ensure effective data recovery processes
- Install, configure, and update software and applications as needed
- Create and maintain documentation for system configurations, procedures, and processes
- Provide technical support and guidance to end-users, helping them utilize IT resources effectively
- Collaborate with IT teams on projects and initiatives to improve IT services and infrastructure
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 3+ years of experience as a System Administrator or in a similar role
- In-depth knowledge of server management, network configuration, and systems administration
- Familiarity with virtualization technologies, cloud services, and database management
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills to work collaboratively with various teams
- Certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or related certifications are a plus
System Administrator
Posted 17 days ago
Job Viewed
Job Description
The Job Description
- Maintaining backup and disaster recovery procedure and replication in all recovery sites.
- Administer Azure DR solution using recovery services.
- Configure Azure AAD and AD connect servers with High availability.
- Configure APP proxy, MFA, SSPR and SSO to secure on-prem/cloud services.
- Administering, monitoring, configuring, and securing VMware vSphere ESXi clusters in multiple data centers.
- Implementing, configuring, and monitoring various new system projects.
- Monitor system performance and troubleshoot issues promptly.
- Managing Windows Server infrastructure components (Active Directory, DNS, DHCP, File share and Exchange).
- Patching & managing Infrastructure & cloud vulnerabilities.
- Daily operation, monitoring and troubleshooting system health, data center activities, server firmware upgrade and maintenance periodically.
- Applying data restore procedure and document test recovery cases.
- Proactively monitor systems health by physically inspecting environment and utilizing the provided monitoring tools such as SCOM.
- Storage configuration & troubleshooting.
- Managing AD Policies and meet security compliance.
Qualifications:
- Minimum Qualification: Bachelor’s in computer science or a related field.
- Minimum Work Experience: Min of 10+ years of experience.
- Certification: Azure Administrator Associate and expert. Microsoft Certified Systems Engineer.
- Level of English: Excellent in both reading and writing.
System Administrator
Posted today
Job Viewed
Job Description
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
**Requirements**:
- A bachelor's degree in computer science, information technology, or similar.
- 2-3 years of experience as an IT support specialist.
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Proficiency in IT helpdesk software.
- Experience in documenting processes and monitoring performance metrics.
- Ability to keep up with technical innovation and trends in IT support.
- Exceptional interpersonal and communication skills.