57 Senior Researcher jobs in Saudi Arabia

Mach49 is the growth engine for global businesses, helping the world’s leading corporations design, build, and launch new ventures that can shape industries and create long-term value. We operate at the intersection of entrepreneurship, strategy, execution, and investment — not just advising but embedding alongside our clients to make innovation real. With a global team of seasoned founders, investors, and operators, we bring hard-earned experience and hands-on execution to everything we do.

In the Kingdom of Saudi Arabia (KSA), we are proud to support the bold ambitions of Vision 2030. We believe that driving sustainable economic transformation requires more than just arm’s-length advice — it takes teams willing to roll up their sleeves, co-build new initiatives and ventures, deploy capital with discipline, and deliver real-world outcomes. That’s where Mach49 comes in. We are committed to being a pragmatic, on-the-ground partner to the region’s most visionary organizations as they build the future.

As a CX Designer/Researcher, you’ll be the voice of the customer inside bold new ventures and breakthrough internal initiatives. You’ll help client teams uncover user needs, define customer journeys, and translate insights into actionable product and service concepts. Working across research and design, you’ll contribute to early-stage teams launching disruptive new businesses or enhancing strategic offerings within existing units. units.

You’ll thrive in this role if you’re deeply curious, adaptable, and energized by fast-moving environments. This isn’t traditional advisory or consulting work — we co-build with our clients. That means jumping into collaborative workshops, guiding teams through ambiguity, and delivering high-quality research and design outputs under tight timelines.

• Conduct customer development interviews and uncover critical insights
• Design journey maps, concept storyboards, wireframes, and interactive prototypes
• Collaborate with venture teams to test and refine concepts for new ventures or internal offerings
• Work closely with product leads, strategists, and technologists in a startup-like setting
• Apply AI tools to improve research synthesis, insight development, and prototype testing
• Keep the customer at the center of all decision-making from idea to MVP

• 2+ years of experience in CX, UX, or product design and research
• Proficiency with design tools such as Figma, Adobe Creative Cloud, InVision, or similar
• Strong qualitative research skills, including interview planning, facilitation, and synthesis
• Experience with design thinking, user-centered design, and rapid iteration
• Comfortable working independently and collaboratively in fast-paced environments
• Previous experience in startups, venture-building, or innovation teams is a plus
• Fluent in Arabic and English
• Based in the Kingdom of Saudi Arabia; willing to travel within the GCC as needed to support clients and project teams
• Non-Saudi candidates must hold a valid Iqama

• Competitive salary, depending on experience and interview outcomes
• Comprehensive private health insurance for you and your family
• 25 days of annual leave
• Hybrid work model
• Remote work setup provided (Mach49 will supply equipment and cover monthly internet reimbursement)
• Travel expenses fully covered for any business-related travel
• Annual performance-based bonus (based on business outcomes)
• You will be joining a global team of experts shaping the future of innovation for leading corporations worldwide
• Long-term career growth opportunities within a global innovation ecosystem

Mach49 is an Equal Employment Opportunity Employer.We require background and reference checks.Authorization to work remotely from within the KSA required.

This is an on-demand / project-based position. As an On-Demand / Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.

Responsibilities

Conduct User Research :

• Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.
• Aid in recruiting participants for research studies and coordinating research sessions.

Data Collection and Analysis :

• Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness.
• Help with organizing and synthesizing research findings, contributing to the analysis process.

Report and Documentation :

• Assist in documenting research methodologies, findings, and insights.
• Contribute to the creation of clear and concise research reports and presentations.
• Prepare research reports, presentations, and other deliverables for internal and external stakeholders.

Collaboration :

• Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process.
• Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.

Adaptability :

• Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment.
• Be flexible with your time and availability to align with our agency's requirements and deadlines.

Communication :

• Let us know your availability for work periodically with our managers to better coordinate.
• Communicate effectively with team members and stakeholders, providing updates on research progress and findings.
• Present research findings and recommendations clearly and persuasively, both orally and in writing.

Support The Research Team :

• Assist our UX Research team in our projects by helping with research tasks and providing support as needed.
• Learn from experienced researchers and seek guidance to enhance your research skills and expertise.

Qualifications

Must have :

• Strong passion for user research and UX design.
• Ability to work collaboratively in a team-oriented environment.
• Have a base theoretical knowledge of : Usability Testing, User Interview, Expert Review, Personas, and User Journey.

Preferable :

• Strong analytical and critical thinking skills.
• Knowledge of key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.
• Excellent communication and presentation skills.

Nice to have :

• Acquired or successfully passed Related UX Courses, Certificates.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent experience in the field.

Join to apply for the UX Researcher / On-Demand role at UX Labs

1 year ago Be among the first 25 applicants

Join to apply for the UX Researcher / On-Demand role at UX Labs

This is an on-demand/project-based position. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights. You will conduct comprehensive user research using a range of methodologies, providing actionable recommendations that shape the design and development of our clients.

Responsibilities

Conduct User Research:

• Assist in planning and conducting user research activities such as user interviews, usability testing, surveys, and focus groups, tailored to each project's objectives.
• Aid in recruiting participants for research studies and coordinating research sessions.
  
  
  

• Assist in collecting qualitative and quantitative data, ensuring accuracy and completeness.
• Help with organizing and synthesizing research findings, contributing to the analysis process.
  
  
  

• Assist in documenting research methodologies, findings, and insights.
• Contribute to the creation of clear and concise research reports and presentations.
• Prepare research reports, presentations, and other deliverables for internal and external stakeholders.
  
  
  

• Collaborate closely with cross-functional teams, including UX designers, developers, product managers, and clients, to integrate research findings into the design and development process.
• Participate in meetings, workshops, and brainstorming sessions to contribute insights and ideas.
  
  
  

• Be adaptable and responsive to meet the evolving research needs and priorities of our agency, especially in an on-demand, project-based environment.
• Be flexible with your time and availability to align with our agency's requirements and deadlines.
  
  
  

• Let us know your availability for work periodically with our managers to better
• Communicate effectively with team members and stakeholders, providing updates on research progress and findings.
• Present research findings and recommendations clearly and persuasively, both orally and in writing.
  
  
  

• Assist our UX Research team in our projects by helping with research tasks and providing support as needed.
• Learn from experienced researchers and seek guidance to enhance your research skills and expertise.
  
  
  

• Strong passion for user research and UX design.
• Ability to work collaboratively in a team-oriented environment.
• Have a base theoretical knowledge of: Usability Testing, User Interview, Expert Review, Personas, and User Journey.
  
  
  

• Strong analytical and critical thinking skills.
• Knowledgable of the key UX research tools and software, such as usability testing software, survey platforms, and analytics tools.
• Excellent communication and presentation skills.
  
  
  

• Acquired or successfully passed Related UX Courses, Certificates.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or an equivalent years or expertise in the field.

• Seniority level Not Applicable

• Employment type Part-time

• Job function Information Technology

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Joining our team at UX Labs is like joining a welcoming family dedicated to making a positive impact on the world. We thrive on creating delightful and user-friendly digital experiences through our products and services, and we do it with a strong sense of camaraderie.

Here, you're not just an employee but a cherished member of a team deeply passionate about UX. We're all about crafting user-centered solutions, and we embrace flexibility, trust, and a vibrant sense of community. Your professional growth matters to us, and we'll provide the support and resources you need to succeed in the world of User Experience.

So, joining us isn't just about a job; it's about being part of an environment where we take User Experience (UX) seriously. We don't just talk the talk; we walk the walk, applying UX principles effectively to solve real-world problems. You'll find a nurturing ground for your professional growth and a warm, welcoming community here.

As a Mid-Level UX Researcher, you'll be the moderator of a harmony, working hand in hand with teams inside and outside our organization on a mix of exciting projects. Your role as a Mid-Level UX Researcher is not just about leading and pitching in on research, but it's all about sharing golden nuggets of wisdom that set our digital experiences on the right track. You'll be joining the band, collaborating with our UX Labs team and clients, to groove to the rhythm of user behaviors and preferences, and together, we'll create the perfect melody to help them hit their goals.

Key Responsibilities

• Assist in comprehensive user research, utilizing various methods such as usability testing, interviews, surveys, and analytics to gain deep insights into user behaviors and preferences.
• Assist in UX Audit process under the guidance of more experienced team members or senior researchers.
• Plan, execute, and manage complex research studies, including participant recruitment, data collection, and in-depth analysis.
• Synthesize research findings into compelling, data-driven narratives and present insights to stakeholders at all levels of the organization.
• Develop and maintain user personas, customer journey maps, and other user-centered artifacts to inform design and development decisions.
• Articulate UX design insights and make cohesive design decisions.
• Design and present findings and insights to internal stakeholders, making data-driven recommendations for improving user experiences.
• Collaborate with designers, product managers, and developers to translate research findings into actionable design recommendations.
• Stay at the forefront of UX research trends and best practices, integrating the latest methodologies and tools into the research process.

Qualifications

Must have:

• Saudi nationality (This is a mandatory requirement).
• Based in Riyadh, Saudi Arabia (Candidates must currently reside in Riyadh).
• Fluency in both Arabic and English (spoken and written).
• 2 + years of proven experience as a UX Researcher, with a strong work history showcasing your research work.
• Have real experience in: Usability Testing, User Interview, Expert Review, Personas, User Journey, and Stakeholders/ Discovery Interviews.
• Strong analytical and critical thinking skills.
• Flexible and dynamic character.
• Excellent communication and presentation skills, with the ability to influence and drive change within the organization.

Nice to have:

• MISK UX Certificate – Strong foundation in UX principles and best practices.
• Project Management Skills – Ability to plan, execute, and manage projects effectively.
• Freelancing Experience – Proven ability to work independently, manage multiple tasks, and meet deadlines.
• Agency Experience – Understanding of fast-paced environments and collaboration within a team.
• Client Collaboration – Experience working directly with clients, gathering requirements, and delivering tailored solutions.
• Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Anthropology, or a similar discipline) or equivalent years of expertise in the field.

3 weeks ago Be among the first 25 applicants

About Us:

About Us:

Octopus by RTG is the outsourcing and recruitment arm of RTG, dedicated to providing top talent and strategic solutions across various industries. We are currently partnering with a leading insurance company in Saudi Arabia to drive innovation and enhance customer experiences. To support this high-impact collaboration, we are seeking a skilled UX Researcher to join the team on-site in KSA.

As a Senior UX Researcher, you will be instrumental in understanding the needs, behaviors, and motivations of users to inform and guide the design process. You will work closely with cross-functional teams, including UX designers, business strategists, and project managers, ensuring that our solutions are both user-centric and aligned with business goals. Your insights will play a critical role in shaping the overall user experience for our client's products and services.

Key Responsibilities:

• Conduct in-depth user research to gather insights on user behavior, needs, and pain points
• Collaborate with UX designers and product teams to translate research findings into actionable design recommendations
• Develop and implement research plans, including user interviews, surveys, usability testing, and field studies
• Synthesize research findings into clear, concise reports and presentations for stakeholders
• Work closely with business and project management teams to ensure research aligns with business objectives and project timelines
• Advocate for the user experience within the team and with stakeholders
• Participate in iterative design processes, providing feedback and suggestions based on research findings
  
  

• 5+ years of experience in UX research, preferably with a strong background in customer experience (CX) and business strategy
• Proven ability to conduct various research methodologies, including qualitative and quantitative methods
• Strong analytical skills and experience in turning research data into actionable insights
• Familiarity with project management practices and ability to work within project timelines
• Excellent communication and presentation skills, with the ability to clearly convey research findings to both technical and non-technical stakeholders
• Previous experience working on projects in Saudi Arabia or a deep understanding of Saudi culture and customer behaviors is highly preferred
• A collaborative mindset and the ability to work effectively within cross-functional teams

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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• Collect and capture all Data and KPIs related to Manufacturing Quality.
• Develop Quality Dashboard using Lucid Applications and Tools to ensure data and KPIs visualization.
• Conduct data analysis and deep dives to visualize priorities and top contributors that require focus.
• Identify data and Quality issues trends versus Problem Solving.
• Track effectiveness of actions plans through data.
• Maintain all Quality Dashboards updated and accurate.
• Escalate urgent issues and prioritize business needs.
• Provide required support to all Quality functions regarding data collection, visualization and analysis.
• Develop regular reports for different management levels.
• Prepare reporting for weekly and monthly Quality reviews.

• Engineer degree in Industrial, data management or equivalent.
• Previous experience with OEM is a plus.
• Strong knowledge of MS Office tools (MS-Project, Word, Excel, and PowerPoint)
• Experience with Tableau and SmartSheet is a strong plus.
• Experience with the Manufacturing Execution System Application/Environment is a strong plus.
• Experience with Sales Force Application is a strong plus.
• Detail-oriented with strong record-keeping and organizational skills.
• Excellent written and verbal communication skills and people skills, comfortable presenting ideas and issues to peer groups and leaders.
• Positive energy and attitude.
• Innovative Mindset.
• Demonstrated ability to work under high demanding level.
• Ability to work in a dynamic, fast-paced environment.