2 205 Senior Account Manager jobs in Saudi Arabia

Job Overview

We are seeking to hire “Account Manager” to join our dynamic team in KSA-Riyadh . The successful candidate will be responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders.

If you are excited to be part of a winning team, TJDEED Technology is a great place to grow your career. If you fulfill the below criteria, please share your cv directly with

Responsibilities

• Be the primary point of contact and build long-term relationships with customers.
• Adopt new business lines and develop growth in the company.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Forecast and track key account metrics (Pipeline and Won deals).
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Monitor and analyze customers' usage of our product.
• Onboard new clients.

Requirements:

• Willingness to relocate to KSA
• Minimum 2 years of proven sales experience in the IT sector
• Excellent verbal and written communication skills in English and Arabic
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Excellent listening, negotiation, and presentation skills
• Self-motivated and able to thrive in a results-driven environment
• Understanding ITSM, Digital Transformation, IT Automation, and Security Solutions is a plus point
• Experience in using CRMs and Service Management systems

We are seeking a dedicated and customer-focused Account Manager to join our Sales Department at Ninja. The Account Manager will be responsible for maintaining relationships with existing partner restaurants, ensuring their satisfaction and success on the Ninja platform. The ideal candidate possesses strong communication skills, attention to detail, and a proactive approach to account management.

• Serve as the primary point of contact for existing partner restaurants, building and nurturing relationships to ensure satisfaction and retention.
• Conduct regular check-ins with partners to review performance, address concerns, and explore growth opportunities.
• Provide ongoing support and assistance to partners, addressing inquiries and resolving issues in a timely manner.
• Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate partner onboarding and transition.
• Monitor partner performance metrics and KPIs, identifying areas for improvement and implementing action plans as needed.
• Coordinate marketing initiatives and promotional campaigns with partners to drive engagement and sales, including cross-selling NCR products and monitoring ROI.
• Maintain accurate records of partner interactions, communications, and performance using CRM software.
• Stay informed about industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in account management, customer service, or sales roles, with strong communication, negotiation, and relationship-building skills.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.
• A proactive and solution-oriented approach to problem-solving.

• Entry level

• Full-time

• Sales and Business Development

• Internet Marketplace Platforms

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

What we're looking for:

We are seeking an experienced Account Manager to join our dynamic and innovative team at VML Riyadh. As a Senior Account Manager, you will manage the day-to-day operation of the account while contributing meaningful perspectives to the marketing and communication strategies and direction .

What you'll do:

• Manage internal agency relationships in order to get things done in the most time and cost efficient way for your client
• Develop a thorough understanding of clients’ business and industry
• Keep track of clients’ activities closely to make sure marketing objectives are met according to marketing plan
• Identify key market needs and challenges, recommend and adapt new strategies to react to changing business trends
• Look for opportunities, anticipate openings for initiatives and plan for the unexpected
• Build a good relationship with the client and become a trusted source in the company
• Lead the Account Team by fostering teamwork
• Develop the Account Team’s career paths and day-to-day training and oversee their work as necessary by focusing on developing their abilities.
• Provide support for the Account Planners and understand, interpret and apply market research insights
• Manage the cash flow, budget control sheets and have a solid control over job charges and cost controls
• Report to the AD on a regular basis in order to keep them sufficiently updated and informed on the day to day operations and progress of work through the processes internally
• Manage multiple accounts; develop positive working relationships with all customer touch points
• Prepare campaign insights reporting, including analysis and research

What you'll need :

• BS/BA in marketing or advertising specialization
• Min 3 years experience as an Account Executive within an agency
• Computer Skills: Microsoft Office
• Project management Skills
• Time management Skills
• Presentation and writing skills
• Attention to detail
• Communication skills
• Flexibility and problem solving skills
• Resourceful in finding information
• Creative mind
• Understanding and appreciation of great advertising – good creative judgment
• General awareness of society and interest in brands
• Strategic curiosity and knowledge in interactive/digital space
• Entrepreneurial spirit
• Team player
• Eager - willing to pitch-in on anything
• Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business
• Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
• A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables

#LI-HH1

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website , and follow VML on our social channels via Instagram , LinkedIn ,and X .

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Family Definition:

Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE’s presence in the account. Constantly develops information technology industry knowledge to position HPE’s portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer’s advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.

Management Level Definition

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities

• Articulates a connection between the customer's core KPIs
• Builds and executes a plan to drive growth and profitability across HPE's portfolio. Drives growth in HPE's strategic value portfolio through positioning these solutions with the customer. Leverages HPE programs and tools (e.g. Executive Sponsors
• Engages with the customer to identify opportunities. Translates customers' business challenges and goals into IT opportunities. Ensures a strong and rightsized pipeline funnel from the account team. Leads pipeline building activities for the account
• Develops and maintains a professional relationship network within the customer to maximize efficiency and effectiveness for HPE. Understands and leverages the underlying principles for the customer organization's functioning. Defines an engagement model with the customer's key influencers and decision makers.
• Develops and maintains an overview of the partner's landscape in the account. Develops partner relationships. Works with the HPE Partner Business Manager to assess and update the partner strategy for the account.
• Develops and updates expertise in IT technology. Articulates relevant modern trends in IT. Describes HPE's portfolio and references its use in other customers.
• Builds relationship and runs a regular account governance with the extended account team. Provides feedback to the account team members and relevant managers.
• Utilizes HPE tools and processes for customer advocacy. Leverages the existing tools
• Builds and executes basic account business plans for defined accounts. Manages the collective effort to build and maintain both strategic and tactical elements of the plan. Shares and aligns the plan with relevant stakeholders of the account.
  
  

• University or Bachelor's Degree preferred
• Typically 4-8+ years sales experience.
• Account management experience desired.
• Experience in IT industry preferred. Experience working within IT department and/or within customers is a plus.
• Experience in vertical industry preferred.
  
  

• Drives Results: Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.
• Strategic Planning: Able to articulate a vision for the future and a path to achieve it in an account business plan, aligned with the HPE strategy, direct leadership, and the HPE business units.
• Sales Execution: Able to efficiently deliver on short term sales engagements and objectives.
• Continuous Learning: Continuously and actively pursues own learning.
• IT Industry Acumen: Builds and maintains solid knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.
• HPE Portfolio Knowledge: Builds and continually updates a solid understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers.
• Team Leadership: Able to lead teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization.
• Network/Relationship Building: Able to create strong professional relationships; understands and leverages the value of networks and collaboration.
• Two-way communication: Able to listen actively to understand the perspectives of others, and to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder.
• Influencing and Negotiating: Understands and proficiently leverages influencing and negotiation techniques.
• Business Acumen: Understands how different parts of a business interoperate to produce business outcomes and how actions impact company results. Has a developed understanding of general business concepts and the economy. Able to understand financial reports and make relevant conclusions for planning. Similar principles apply to public sector organizations.
• Operational Excellence: Able to show predictability and operational excellence both internally and externally.
• Integrity: Acts with integrity throughout complex situations even if under pressure.
• Vertical/Industry Knowledge Preferred: Understands the customer's industry landscape, enterprise architecture, and partner and influencer ecosystem.
• Consulting: Can synthesize a number of skills and relevant knowledge to guide the customer through a process of achieving business outcomes leveraging HPE's portfolio.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Sales and Business Development
• Industries IT Services and IT Consulting

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To plan and carry out all sales activities on assigned accounts or activities. Responsible for ensuring customer satisfaction and managing quality of product and service delivery.

1- Make technical sales calls to new and existing clients, Respond to sales inquiries and concerns by phone, electronically or in person

2- Schedule sales activity, prepare sales action plans and strategies, Develop technical sales proposals, Prepare and present sales contracts

3- Monitor and report on sales activities and follow up for management

4- Maintain sales activity records and prepare sales reports

5- Ensure customer service satisfaction and good client relationships follow up on sales activity

6- Monitor competitors, market conditions and product development(by analyzing and summarizing competitor information and trends; identifying sales opportunities)

7- Updates job knowledge (Technical side + selling skills) by studying new product descriptions and new techniques; participating in educational opportunities.

8- Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.

9- Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

10- Maintains and improves quality results by following standards; recommends improved policies and procedures.

11- Customers categorize nonalcoholic beverages, processed food & Dairy.

Bachelor's degree in Chemical Engineering or Bachelor's degree Science (Chemistry Division)

Fluent in English, Arabic.

3-5 years in the food& beverage industry

Excellent interpersonal and communication skills (written and spoken).

Strong time management skills with the ability to multitask while being flexible with changing demands.

Self-starter and results-oriented individual with the confidence to take risks and partner with business leaders as required

High sense of drive and urgency with a positive outlook. Ability to implement problem-solving techniques to resolve customer issues and take corrective action.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Sales and Business Development
• Industries Chemical Manufacturing

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Jeddah, Makkah, Saudi Arabia 14 hours ago

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General Purpose

Highly focused on customer account management and ongoing service, support, and sales development within a defined geography and sector(s), primarily Food & Beverage (restaurants, cafes, kitchens). This position mainly focuses on servicing and selling additional products, tools, and services to existing accounts, with an additional emphasis on acquiring new accounts. The role involves providing service through troubleshooting, offering technical guidance by identifying corrective actions, solving product or application problems, implementing appropriate product applications, and resolving other issues impacting customer accounts. This is a direct, customer-facing sales role responsible for retaining existing revenues and closing new revenue opportunities with both existing and new customers.

Main Job Tasks and Responsibilities

• Achieve annual sales targets for existing and prospective customers by delivering high-quality customer service.
• Own the account through proper management of top-line target sales, agreed gross profit, and payment collection.
• Implement company sales strategies to improve business performance.
• Survey market potential in Riyadh by cold calling, identifying potential clients, especially in the Food & Beverage sector, and conducting active sales.
• Perform sales presentations and demonstrate the superiority of products and services that meet or exceed client needs.
• Negotiate commercial terms with customers and prepare commercial proposals following company standards.
• Support field evaluation of new solutions during roll-out phases.
• Actively participate in company CRM programs and engage with other departments within the organization.
• Manage and update the sales leads funnel in a timely manner.

Educational Background

• Bachelor’s degree in Chemical Engineering or Bachelor’s degree in Science (Chemistry division).

Relevant Experience

• 3-5 years of direct sales experience in Hospitality or Facility Management, preferably within Food & Beverage.
• Fluent in English and Arabic.

General Purpose

Highly focused on customer account management and ongoing service, support, and sales development within a defined geography and sector(s), primarily Food & Beverage (restaurants, cafes, kitchens). This position mainly focuses on servicing and selling additional products, tools, and services to existing accounts, with an additional emphasis on acquiring new accounts. The role involves providing service through troubleshooting, offering technical guidance by identifying corrective actions, solving product or application problems, implementing appropriate product applications, and resolving other issues impacting customer accounts. This is a direct, customer-facing sales role responsible for retaining existing revenues and closing new revenue opportunities with both existing and new customers.

Main Job Tasks and Responsibilities

• Achieve annual sales targets for existing and prospective customers by delivering high-quality customer service.
• Own the account through proper management of top-line target sales, agreed gross profit, and payment collection.
• Implement company sales strategies to improve business performance.
• Survey market potential in Riyadh by cold calling, identifying potential clients, especially in the Food & Beverage sector, and conducting active sales.
• Perform sales presentations and demonstrate the superiority of products and services that meet or exceed client needs.
• Negotiate commercial terms with customers and prepare commercial proposals following company standards.
• Support field evaluation of new solutions during roll-out phases.
• Actively participate in company CRM programs and engage with other departments within the organization.
• Manage and update the sales leads funnel in a timely manner.

Educational Background

• Bachelor’s degree in Chemical Engineering or Bachelor’s degree in Science (Chemistry division).

Relevant Experience

• 3-5 years of direct sales experience in Hospitality or Facility Management, preferably within Food & Beverage.
• Fluent in English and Arabic.

• Manage internal agency relationships in order to get things done in the most time and cost efficient way for your client
• Develop a thorough understanding of clients' business and industry
• Keep track of clients' activities closely to make sure marketing objectives are met according to marketing plan
• Identify key market needs and challenges, recommend and adapt new strategies to react to changing business trends
• Look for opportunities, anticipate openings for initiatives and plan for the unexpected
• Build a good relationship with the client and become a trusted source in the company
• Lead the Account Team by fostering teamwork
• Develop the Account Team's career paths and day-to-day training and oversee their work as necessary by focusing on developing their abilities.
• Provide support for the Account Planners and understand, interpret and apply market research insights
• Manage the cash flow, budget control sheets and have a solid control over job charges and cost controls
• Report to the AD on a regular basis in order to keep them sufficiently updated and informed on the day to day operations and progress of work through the processes internally
• Manage multiple accounts; develop positive working relationships with all customer touch points
• Prepare campaign insights reporting, including analysis and research

• BS/BA in marketing or advertising specialization
• Min 3 years experience as an Account Executive within an agency
• Computer Skills: Microsoft Office
• Project management Skills
• Time management Skills
• Presentation and writing skills
• Attention to detail
• Communication skills
• Flexibility and problem solving skills
• Resourceful in finding information
• Creative mind
• Understanding and appreciation of great advertising - good creative judgment
• General awareness of society and interest in brands
• Strategic curiosity and knowledge in interactive/digital space
• Entrepreneurial spirit
• Team player
• Eager - willing to pitch-in on anything
• Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business
• Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
• A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables

eSense is a leading software and cloud technologies company headquartered in Saudi Arabia with over 200 employees. The company is recognized for its innovative solutions and continued pursuit to provide exceptional services to its clients. eSense was founded in 2002 as a software development company and rapidly evolved into developing enterprise solutions and assisting organizations to transform their IT, line of business apps, platforms, and solutions to modern, cloud-powered solutions.

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

1. Serve as the lead point of contact for all customer account management matters.
2. Build and maintain strong, long-lasting client relationships.
3. Negotiate contracts and close agreements to maximize profits.
4. Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
5. Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
6. Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
7. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
8. Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
9. Collaborate with sales team to identify and grow opportunities within territory.
10. Assist with challenging client requests or issue escalations as needed.

• Previous account management experience.
• Articulate and well accustomed to a client-facing role.
• Willingness and ability to travel.
• B.Sc. Degree in Computer Science, Business Administration, or related field.
• 5+ years in the sales field.
• Must have a strong and diplomatic personality to handle clients and change requests.
• Must have strong team spirit.