826 Key Account Management jobs in Saudi Arabia
Senior Specialist - Key Account Management
Posted 4 days ago
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Job Description
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An exciting opportunity to join one of Red Sea Global's subsidiaries, contributing to a dynamic and ever-evolving supply chain while making a meaningful impact on the Kingdom's Vision 2030.
Job Purpose:
- The Senior Specialist, Key Account Management, will support the Associate Director in developing and managing relationships with key clients within the hospitality sector (hotels, restaurants, retail) and other industries in KSA and potentially the wider MENA region.
- This role will focus on sourcing and key account management, business development, and enhancing client satisfaction, while contributing to revenue growth.
- The Senior Specialist will assist in identifying new business opportunities and ensure smooth delivery of Red Sea Trading & Logistic Co's services.
Job Responsibilities:
- Account Management: Support the management of key accounts across hospitality and external sectors. Develop a solid understanding of client needs and contribute to offering tailored solutions. Build and maintain strong relationships with clients, ensuring consistent communication and satisfaction.
- Business Development Support: Identifying, sourcing and pursuing new business opportunities within the hospitality and non-hospitality sectors in KSA and the MENA region. Participate in outreach efforts, networking, and client onboarding activities as required by the Associate Director.
- Sales & Revenue Growth: Contribute to achieving sales targets by supporting the sourcing, on-boarding, negotiation process and client interactions. Help ensure services and products are delivered in line with client expectations and Red Sea Trading & Logistic Co objectives.
- Collaboration with Cross-Functional Teams: Collaborate with logistics, sourcing/purchasing, operations, and RSG support divisions to ensure smooth service execution and problem resolution for key clients.
- Client Retention & Satisfaction: Help implement customer retention initiatives, including regular feedback programs and proactive follow-ups. Assist in identifying and addressing client concerns to ensure high satisfaction levels.
- Market Intelligence: Stay informed on market trends, competitor activity, and customer needs across KSA and the MENA region. Provide feedback and insights to the Associate Director for strategic decision-making.
- Reporting & Forecasting: Support in gathering data and preparing sales forecasts, market analysis, and performance reports for senior leadership. Assist in tracking sales pipeline health and key performance metrics.
Job Requirements:
- Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
- 5-7 years of experience in Key Account Management or Sales, with a strong background in hospitality, logistics, or sales, purchasing
- Familiarity with business development, sourcing, and logistics operations in KSA and the MENA region.
- Fluency in Arabic and English (both spoken and written) is required.
- Client Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring satisfaction and loyalty.
- Sales & Business Development: Good understanding of sales processes and the ability to contribute to generating new business opportunities.
- CRM Proficiency: Experience with CRM systems to track account activity and maintain a healthy pipeline.
- Negotiation & Problem Solving: Ability to assist in negotiations and resolve issues that arise with clients or internally.
- Communication Skills: Excellent written and verbal communication in both Arabic and English, essential for effective interaction with clients and internal teams.
- Financial Understanding: Ability to assist in financial analysis and track key metrics to ensure profitable account management.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development and Management
- Industries Transportation, Logistics, Supply Chain and Storage
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#J-18808-LjbffrAssociate Director - Key Account Management
Posted 9 days ago
Job Viewed
Job Description
Position Overview
The Associate Director, Key Account Management, will be responsible for developing and managing strategic sourcing and relationships with key existing and new clients within the hospitality sector (hotels, restaurants, retail, etc…) as well as other industries within KSA and potentially across the MENA region.
This role will focus on growing the customer base, driving sales, and promoting Red Sea Trading and Logistics Co solutions, while achieving revenue and profitability targets.
The role will involve identifying new business opportunities and maintaining a high level of customer satisfaction to ensure long-term partnerships.
Strategic Account Management- Build and manage relationships with key clients across hospitality and external sectors (hospitality, retail, food outlets, catering companies, etc.).
- Develop a deep understanding of clients' needs and tailor solutions to enhance business value.
- Proactively identify and target potential customers in both hospitality and non-hospitality sectors within KSA and the wider MENA region.
- Expand the company's customer base through outreach, networking, and attending industry events. On-board RSG hotels as per the opening roadmap.
- Meet or exceed sales targets and key performance indicators (KPIs) by negotiating and closing deals with key accounts.
- Ensure the delivery of services aligns with clients' expectations and contractual agreements as well as Red Sea Trading and Logistic Co objectives.
- Work closely with logistics, operations, sourcing/purchasing, and import freight and customs teams as well as RSG support divisions to ensure seamless execution of services and delivery to clients.
- Manage the flow of information and coordination to ensure high-quality service.
- Implement customer satisfaction programs and regular feedback loops to enhance relationships, ensuring high retention rates across all key accounts.
- Monitor market trends, competitor activity, and customer preferences across the main cities in Saudi Arabia as well as the MENA region. Provide actionable insights to the senior management team for strategic decision-making.
- Lead a team of key account senior specialists and managers, providing mentorship, training, and performance feedback. Foster a collaborative, goal-driven environment to ensure the success of the account management team.
- Reporting & Forecasting: Provide regular sales and demand forecasts, pipeline reports, and market analysis to senior leadership. Track key metrics and performance data to evaluate success and adjust strategies.
- Bachelor's degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field; MBA is a plus.
- Minimum of 8-10 years of experience in Key Account Management or Sales, with at least 5 years in a leadership role, especially with Hospitality Management background.
- Experience in business development, sales purchasing and logistics.
- Proven track record of managing key accounts and growing business within KSA and the MENA region.
- Fluency in Arabic and English (both spoken and written) is required.
- Not Applicable
- Full-time
- Other
- Hospitality
Key Account Management Director - Dhl Supply
Posted today
Job Viewed
Job Description
Deutsche Post DHL (DPDHL) is the logistics provider of the world, with over 520,000 employees in more than 220 countries and territories.
DHL Supply chain offers standardized Transportation, Logistics, Supply Chain, and Storage specialists as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Currently, we are seeking a dynamic person to take on the role of Key Account Management Director based in AL Khobar.
Objective:
As a Key Account Management Director, your primary responsibility is to develop and execute a functional strategy to expand and maintain our customer base. You will work towards achieving net growth, revenue, profitability, and service targets for our key accounts in line with company guidelines, policies, and financial objectives.
Effective communication with our customers at DHL is a crucial aspect of your role, and you will need to understand and address their needs accordingly. Your duties will
.
also include creating and delivering targets based on agreed account plans, building and maintaining strong relationships with our Key Account(s), and engaging in contract logistics selling activities that align with our key account management program standards.
General Responsibilities:
- Define the Account Management Strategy in line with the company's overall strategic plan by setting and implementing account development plans and budgets.
- Develop key account strategy, including account planning, revenue targets, service goals, etc.
- Build relationships with local and regional businesses as well as with institutions and other stakeholders.
- Interpret key trends and developments impacting business and identify change
- Lead, direct, coach, and develop the performance of the Account Management team
- Support the team in building proposals and supporting contract negotiation.
- Oversee and control sales activities and initiatives related to key accounts across the country with a significant impact on overall results and objectives.
- Communicate, support, and coordinate specific customer requirements with DHL and monitors monthly performance against set targets.
- Ensure immediate actions are taken in case of deviations, including timely and accurate reporting.
- Contribute to defining pricing strategies and contract negotiations for the accounts at the country level.
**Skills**:
Qualification & Skills:
- Bachelor’s Degree in accounting, economics, marketing, business administration, or in a relevant field
- Master’s degree (or equivalent through proven experience) in a relevant field. (Preferable)
- 10+ years’ experience in Key Account Management. Minimum of 5 years’ experience in the Middle East in a managerial Key Account Management role.
- Fluency in Arabic and English with excellent written and verbal communication skills.
- Strong Customer Focus & Presentation skills with the ability to work effectively in a matrix team environment.
- Strong experience in Contract Logistics, especially in Industrial Sectors (energy, Engineering & Manufacturing, Chemicals, etc.)
- Existing network in Saudi is highly desirable.
- Strong personality, goal-minded and proactive approach to teamwork, development of relationships, and tenacity to seek out all possible opportunities.
- Demonstrable ability to both exceeds targets and work to tight deadlines efficiently.
- Ability to Influence and challenge key stakeholders effectively.
- Knowledge of Product Marketing, B2B Marketing, Brand Development, E-Commerce, Advertising Campaigns, and Media Relations & Press.
- Strong Customer Focus & Presentation skills with the ability to work effectively in a matrix team environment.
We offer:
- Opportunities in an international company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
- Multifarious benefit program
Why join DHL Supply chain?
As the world’s largest contract logistics specialist, we create a competitive advantage for customers through customized logistics solutions based on globally standardized warehousing, transportation, and integrated service components. We bring sector expertise, global scale, and local knowledge to design and manage supply chains from raw materials and manufacturing to finished goods delivery and return services.
Industry
Transportation, Logistics, Supply Chain, and Storage
Company size
10,001+ employees
Founded
1969
Specialties
Logistics, Supply Chain Management, Consulting, Contract Manufacture, Warehousing, Order Fulfillment, Service Part Logistics, Kitting and Assembly, Managed Transportation, Reverse Logistics, Real Estate, In-Plant Logistics, Environmental Compliance, Automotive, Technology, packaging, e-commerce, ecommerce, supply chain, transport, fulfilment, packaging, real estate, commercial real estate, trucking, two man home delivery, distribution center, MRO, Service Logistics
Business Development
Posted 3 days ago
Job Viewed
Job Description
Job Description
About CME
We are CME. Making lives better with technology is what we do best.
With a multinational team fueled by innovation, creativity, and operational excellence, we deliver comprehensive end-to-end services and solutions to all types of organizations at any stage of their digital transformation journeys.
Driven by deep industry expertise, we have helped over 100 clients worldwide, including iconic brands and Fortune 500 companies, to reinvent the way they operate, collaborate, and create value for their customers.
As we continue to serve 80+ million users on a daily basis, our real-world impact can be felt across multiple industries, markets, and cultures.
We are on a never-ending quest to unlock the full potential of technology, and with it, reimagine everything!
Purpose
To support CME’s growth strategy, we are seeking a results-driven Business Development Manager to lead our expansion efforts, build strategic partnerships, and enhance our market presence specifically in the GCC.
The primary objective of the Business Development Manager (BDM) is to identify and capitalize on new business opportunities within the technology sector. The BDM will be responsible for establishing and maintaining strong relationships with potential clients, partners, and key stakeholders to drive market expansion and revenue growth. The role also involves developing and implementing strategic initiatives to enhance the company’s market presence and ensure sustainable business growth. Additionally, the BDM will collaborate with internal teams to tailor solutions that align with client needs while staying updated on industry trends, competition, and emerging technologies.
Expected Outcomes
The Business Development Manager will report directly to the CEO and will have, among others, the following responsibilities :
Business Development and Sales
- Develop and execute a comprehensive business development strategy aligned with company goals, ensuring sustainable revenue growth.
- Identify and qualify potential leads through research, networking, and outreach, leveraging industry connections.
- Drive end-to-end sales processes, from prospecting to contract closure, ensuring seamless deal execution and customer onboarding.
- Negotiate and finalize deals with clients and partners, ensuring favorable terms for the company while maintaining strong long-term relationships.
- Work with marketing teams to develop campaigns and outreach initiatives that support business growth.
- Develop sales presentations, proposals, and other materials to communicate value propositions effectively.
Market Research and Strategy
- Conduct market analysis to identify new business opportunities, industry trends, and potential areas for expansion, specifically in the GCC.
- Provide insights and recommendations on potential market expansion, leveraging data-driven approaches to identify growth opportunities.
- Monitor and analyze competitor activity, adjusting strategies accordingly to maintain a competitive edge.
- Identify emerging technologies and industry shifts that could impact the company's positioning, ensuring agility in business development approaches.
Client and Stakeholder Engagement
- Establish and nurture long-term relationships with clients, partners, and regulatory bodies to foster business growth and collaboration.
- Act as a key point of contact for customer interactions, ensuring satisfaction and retention through proactive engagement and support.
- Represent CME at conferences, networking events, and meetings to expand the company’s presence and brand awareness in the market.
- Develop customized solutions and presentations that address client needs and business challenges, ensuring a value-driven approach.
- Ensure seamless handover of newly onboarded clients to account / project management and customer success teams and keep following up to maintain high service quality.
Qualifications
Qualifications and Experience
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field. A Master’s degree (MBA) is a plus.
- 10+ years of experience in business development, sales, or strategic partnerships, preferably in the technology industry.
- Based in KSA.
- Proven track record of achieving and exceeding sales targets, demonstrating a strong ability to drive revenue growth.
- Strong understanding of digital transformation, software solutions, and emerging technologies.
- Fluency in Arabic and English (French is a plus).
- Knowledge and experience in FinTech and Banking is a plus.
- Proficiency in CRM software and Microsoft Office Suite, with experience in sales analytics and reporting.
Business Development
Posted 4 days ago
Job Viewed
Job Description
Company Description
INSIGHT STUDIOS a Saudi full-fledged Film Production Company based in Riyadh.
Job Description
We are seeking a dynamic and results-driven Business Development professional to join our team in Riyadh, Saudi Arabia. In this pivotal role, you will be responsible for identifying and capitalizing on new business opportunities, expanding our client base, and driving revenue growth in the Saudi Arabian market.
- Develop and implement effective business development strategies to achieve revenue targets
- Identify and pursue new business opportunities through market research and analysis
- Establish and nurture strategic partnerships with key stakeholders in the Saudi Arabian business landscape
- Create and deliver compelling pitches and proposals tailored to prospective clients' needs
- Collaborate with cross-functional teams to ensure seamless delivery of solutions to clients
- Analyze market trends and competitor activities to inform business strategies
- Maintain strong relationships with existing clients and identify opportunities for upselling
- Represent the company at industry events, trade shows, and networking functions
- Contribute to the development of the company's long-term vision and growth plans
- Stay updated on industry trends and best practices in business development
Qualifications
- Proven track record in driving revenue growth and expanding client portfolios
- Extensive experience in establishing and managing strategic partnerships
- Strong analytical skills with the ability to conduct thorough market analysis
- Exceptional communication and interpersonal skills, with a focus on building and maintaining client relationships
- Demonstrated ability to craft compelling proposals and deliver persuasive presentations
- Experience in successfully converting prospects into long-term partners
- Proficiency in CRM software and business intelligence tools
- Bachelor's degree in Business, Marketing, or a related field
- In-depth knowledge of the Saudi Arabian business landscape and cultural nuances
- Fluency in English; Arabic language skills are highly desirable
- Ability to work in a fast-paced, goal-oriented environment
- Strong organizational skills with attention to detail
- Visionary mindset with the ability to identify and capitalize on emerging opportunities
#J-18808-Ljbffr
Business Development
Posted 9 days ago
Job Viewed
Job Description
Company: INSIGHT STUDIOS is a Saudi full-fledged Film Production Company based in Riyadh.
OverviewWe are seeking a dynamic and results-driven Business Development professional to join our team in Riyadh, Saudi Arabia. In this pivotal role, you will be responsible for identifying and capitalizing on new business opportunities, expanding our client base, and driving revenue growth in the Saudi Arabian market.
Responsibilities- Develop and implement effective business development strategies to achieve revenue targets
- Identify and pursue new business opportunities through market research and analysis
- Establish and nurture strategic partnerships with key stakeholders in the Saudi Arabian business landscape
- Create and deliver compelling pitches and proposals tailored to prospective clients' needs
- Collaborate with cross-functional teams to ensure seamless delivery of solutions to clients
- Analyze market trends and competitor activities to inform business strategies
- Maintain strong relationships with existing clients and identify opportunities for upselling
- Represent the company at industry events, trade shows, and networking functions
- Contribute to the development of the company's long-term vision and growth plans
- Stay updated on industry trends and best practices in business development
- Proven track record in driving revenue growth and expanding client portfolios
- Extensive experience in establishing and managing strategic partnerships
- Strong analytical skills with the ability to conduct thorough market analysis
- Exceptional communication and interpersonal skills, with a focus on building and maintaining client relationships
- Demonstrated ability to craft compelling proposals and deliver persuasive presentations
- Experience in successfully converting prospects into long-term partners
- Proficiency in CRM software and business intelligence tools
- Bachelor's degree in Business, Marketing, or a related field
- In-depth knowledge of the Saudi Arabian business landscape and cultural nuances
- Fluency in English; Arabic language skills are highly desirable
- Ability to work in a fast-paced, goal-oriented environment
- Strong organizational skills with attention to detail
- Visionary mindset with the ability to identify and capitalize on emerging opportunities
- Mid-Senior level
- Full-time
- Business Development and Sales
- Technology, Information and Internet
Business Development
Posted 3 days ago
Job Viewed
Job Description
Job Description
About CME
We are CME. Making lives better with technology is what we do best.
With a multinational team fueled by innovation, creativity, and operational excellence, we deliver comprehensive end-to-end services and solutions to all types of organizations at any stage of their digital transformation journeys.
Driven by deep industry expertise, we have helped over 100 clients worldwide, including iconic brands and Fortune 500 companies, to reinvent the way they operate, collaborate, and create value for their customers.
As we continue to serve 80+ million users on a daily basis, our real-world impact can be felt across multiple industries, markets, and cultures.
We are on a never-ending quest to unlock the full potential of technology, and with it, reimagine everything!
Purpose
To support CME's growth strategy, we are seeking a results-driven Business Development Manager to lead our expansion efforts, build strategic partnerships, and enhance our market presence specifically in the GCC.
The primary objective of the Business Development Manager (BDM) is to identify and capitalize on new business opportunities within the technology sector. The BDM will be responsible for establishing and maintaining strong relationships with potential clients, partners, and key stakeholders to drive market expansion and revenue growth. The role also involves developing and implementing strategic initiatives to enhance the company's market presence and ensure sustainable business growth. Additionally, the BDM will collaborate with internal teams to tailor solutions that align with client needs while staying updated on industry trends, competition, and emerging technologies.
Expected Outcomes
The Business Development Manager will report directly to the CEO and will have, among others, the following responsibilities :
Business Development and Sales
- Develop and execute a comprehensive business development strategy aligned with company goals, ensuring sustainable revenue growth.
- Identify and qualify potential leads through research, networking, and outreach, leveraging industry connections.
- Drive end-to-end sales processes, from prospecting to contract closure, ensuring seamless deal execution and customer onboarding.
- Negotiate and finalize deals with clients and partners, ensuring favorable terms for the company while maintaining strong long-term relationships.
- Work with marketing teams to develop campaigns and outreach initiatives that support business growth.
- Develop sales presentations, proposals, and other materials to communicate value propositions effectively.
Market Research and Strategy
- Conduct market analysis to identify new business opportunities, industry trends, and potential areas for expansion, specifically in the GCC.
- Provide insights and recommendations on potential market expansion, leveraging data-driven approaches to identify growth opportunities.
- Monitor and analyze competitor activity, adjusting strategies accordingly to maintain a competitive edge.
- Identify emerging technologies and industry shifts that could impact the company's positioning, ensuring agility in business development approaches.
Client and Stakeholder Engagement
- Establish and nurture long-term relationships with clients, partners, and regulatory bodies to foster business growth and collaboration.
- Act as a key point of contact for customer interactions, ensuring satisfaction and retention through proactive engagement and support.
- Represent CME at conferences, networking events, and meetings to expand the company's presence and brand awareness in the market.
- Develop customized solutions and presentations that address client needs and business challenges, ensuring a value-driven approach.
- Ensure seamless handover of newly onboarded clients to account / project management and customer success teams and keep following up to maintain high service quality.
Qualifications
Qualifications and Experience
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field. A Master's degree (MBA) is a plus.
- 10+ years of experience in business development, sales, or strategic partnerships, preferably in the technology industry.
- Based in KSA.
- Proven track record of achieving and exceeding sales targets, demonstrating a strong ability to drive revenue growth.
- Strong understanding of digital transformation, software solutions, and emerging technologies.
- Fluency in Arabic and English (French is a plus).
- Knowledge and experience in FinTech and Banking is a plus.
- Proficiency in CRM software and Microsoft Office Suite, with experience in sales analytics and reporting.
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Business Development
Posted 3 days ago
Job Viewed
Job Description
Company Description
INSIGHT STUDIOS a Saudi full-fledged Film Production Company based in Riyadh.
Job Description
We are seeking a dynamic and results-driven Business Development professional to join our team in Riyadh, Saudi Arabia. In this pivotal role, you will be responsible for identifying and capitalizing on new business opportunities, expanding our client base, and driving revenue growth in the Saudi Arabian market.
- Develop and implement effective business development strategies to achieve revenue targets
- Identify and pursue new business opportunities through market research and analysis
- Establish and nurture strategic partnerships with key stakeholders in the Saudi Arabian business landscape
- Create and deliver compelling pitches and proposals tailored to prospective clients' needs
- Collaborate with cross-functional teams to ensure seamless delivery of solutions to clients
- Analyze market trends and competitor activities to inform business strategies
- Maintain strong relationships with existing clients and identify opportunities for upselling
- Represent the company at industry events, trade shows, and networking functions
- Contribute to the development of the company's long-term vision and growth plans
- Stay updated on industry trends and best practices in business development
Qualifications
- Proven track record in driving revenue growth and expanding client portfolios
- Extensive experience in establishing and managing strategic partnerships
- Strong analytical skills with the ability to conduct thorough market analysis
- Exceptional communication and interpersonal skills, with a focus on building and maintaining client relationships
- Demonstrated ability to craft compelling proposals and deliver persuasive presentations
- Experience in successfully converting prospects into long-term partners
- Proficiency in CRM software and business intelligence tools
- Bachelor's degree in Business, Marketing, or a related field
- In-depth knowledge of the Saudi Arabian business landscape and cultural nuances
- Fluency in English; Arabic language skills are highly desirable
- Ability to work in a fast-paced, goal-oriented environment
- Strong organizational skills with attention to detail
- Visionary mindset with the ability to identify and capitalize on emerging opportunities
Officer - Business Development
Posted 11 days ago
Job Viewed
Job Description
Officer - Business Development
Location: Jeddah, KSA
Contract Type: Full-time
About the Role
We are seeking a Business Development Officer to join our team in Jeddah. The role focuses on driving sales growth in the freight and logistics sector by developing client relationships, identifying opportunities, and delivering tailored solutions.
Key Responsibilities
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Identify and pursue new business opportunities through research, networking, exhibitions, and client visits.
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Handle enquiries from freight forwarders, prepare quotations, and convert them into confirmed orders.
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Maintain market awareness, monitor competitor activity, and adjust strategies to meet customer needs.
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Coordinate with internal teams to ensure customer requirements are met effectively and efficiently.
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Manage assigned accounts, resolve payment and service issues, and strengthen customer relationships.
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Enhance brand awareness through client engagement and consistent reporting.
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Prepare and deliver sales performance reports.
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Carry out additional business development duties as required.
Requirements
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Bachelor’s degree in Business, Marketing, or a related field.
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3 to 5 years of experience in freight sales or business development.
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Strong understanding of logistics and freight forwarding processes.
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Proven track record of meeting sales targets and building long-term client relationships.
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Excellent communication, negotiation, and organisational skills.
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Fluency in English required; Arabic is an advantage.
Business Development Executive
Posted today
Job Viewed
Job Description
Overview
We are seeking a dynamic and results-driven Business Development Specialist to join our team in Saudi Arabia. The ideal candidate will play a key role in driving growth by identifying new business opportunities, building strong relationships with clients, and contributing to the development and execution of strategic initiatives in the facility management sector.
Key Responsibilities- Identify and acquire new clients, promoting facility management services.
- Develop and present proposals to meet client needs.
- Build and maintain relationships with key stakeholders.
- Achieve sales targets and identify cross-selling opportunities.
- Conduct market research to analyze trends and opportunities.
- Maintain CRM records and provide regular performance reports.
- Bachelor’s degree in Business, Marketing, or related field.
- 4 years of experience in business development, preferably in facility management.
- Strong communication, negotiation, and analytical skills.
- Proficiency in CRM tools.
- Languages known: Arabic & English.