1 981 Key Account Management jobs in Saudi Arabia
Associate Director - Key Account Management
Posted 1 day ago
Job Viewed
Job Description
Position Overview
The Associate Director, Key Account Management, will be responsible for developing and managing strategic sourcing and relationships with key existing and new clients within the hospitality sector (hotels, restaurants, retail, etc…) as well as other industries within KSA and potentially across the MENA region.
This role will focus on growing the customer base, driving sales, and promoting Red Sea Trading and Logistics Co solutions, while achieving revenue and profitability targets.
The role will involve identifying new business opportunities and maintaining a high level of customer satisfaction to ensure long-term partnerships.
Strategic Account Management- Build and manage relationships with key clients across hospitality and external sectors (hospitality, retail, food outlets, catering companies, etc.).
- Develop a deep understanding of clients' needs and tailor solutions to enhance business value.
- Proactively identify and target potential customers in both hospitality and non-hospitality sectors within KSA and the wider MENA region.
- Expand the company's customer base through outreach, networking, and attending industry events. On-board RSG hotels as per the opening roadmap.
- Meet or exceed sales targets and key performance indicators (KPIs) by negotiating and closing deals with key accounts.
- Ensure the delivery of services aligns with clients' expectations and contractual agreements as well as Red Sea Trading and Logistic Co objectives.
- Work closely with logistics, operations, sourcing/purchasing, and import freight and customs teams as well as RSG support divisions to ensure seamless execution of services and delivery to clients.
- Manage the flow of information and coordination to ensure high-quality service.
- Implement customer satisfaction programs and regular feedback loops to enhance relationships, ensuring high retention rates across all key accounts.
- Monitor market trends, competitor activity, and customer preferences across the main cities in Saudi Arabia as well as the MENA region. Provide actionable insights to the senior management team for strategic decision-making.
- Lead a team of key account senior specialists and managers, providing mentorship, training, and performance feedback. Foster a collaborative, goal-driven environment to ensure the success of the account management team.
- Reporting & Forecasting: Provide regular sales and demand forecasts, pipeline reports, and market analysis to senior leadership. Track key metrics and performance data to evaluate success and adjust strategies.
- Bachelor's degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field; MBA is a plus.
- Minimum of 8-10 years of experience in Key Account Management or Sales, with at least 5 years in a leadership role, especially with Hospitality Management background.
- Experience in business development, sales purchasing and logistics.
- Proven track record of managing key accounts and growing business within KSA and the MENA region.
- Fluency in Arabic and English (both spoken and written) is required.
- Not Applicable
- Full-time
- Other
- Hospitality
Senior Specialist - Key Account Management
Posted 2 days ago
Job Viewed
Job Description
Overview
Empowering Progress Through Integrated Supply Chain & Logistics Solutions
Red Sea Coastal Trading Company is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.
Operating at the heart of Saudi Arabia’s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.
With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global’s commitment to sustainability, operational excellence, and local value creation.
Efficiency in Motion. Excellence in Delivery.
Job Purpose- The Senior Specialist, Key Account Management, will support the Associate Director in developing and managing relationships with key clients within the hospitality sector (hotels, restaurants, retail) and other industries in KSA and potentially the wider MENA region.
- This role will focus on sourcing and key account management, business development, and enhancing client satisfaction, while contributing to revenue growth.
- The Senior Specialist will assist in identifying new business opportunities and ensure smooth delivery of Red Sea Trading & Logistic Co's services.
- Account Management: Support the management of key accounts across hospitality and external sectors. Develop a solid understanding of client needs and contribute to offering tailored solutions. Build and maintain strong relationships with clients, ensuring consistent communication and satisfaction.
- Business Development Support: Identifying, sourcing and pursuing new business opportunities within the hospitality and non-hospitality sectors in KSA and the MENA region. Participate in outreach efforts, networking, and client onboarding activities as required by the Associate Director.
- Sales & Revenue Growth: Contribute to achieving sales targets by supporting the sourcing, on-boarding, negotiation process and client interactions. Help ensure services and products are delivered in line with client expectations and Red Sea Trading & Logistic Co objectives.
- Collaboration with Cross-Functional Teams: Collaborate with logistics, sourcing/purchasing, operations, and RSG support divisions to ensure smooth service execution and problem resolution for key clients.
- Client Retention & Satisfaction: Help implement customer retention initiatives, including regular feedback programs and proactive follow-ups. Assist in identifying and addressing client concerns to ensure high satisfaction levels.
- Market Intelligence: Stay informed on market trends, competitor activity, and customer needs across KSA and the MENA region. Provide feedback and insights to the Associate Director for strategic decision-making.
- Reporting & Forecasting: Support in gathering data and preparing sales forecasts, market analysis, and performance reports for senior leadership. Assist in tracking sales pipeline health and key performance metrics.
- Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
- 5-7 years of experience in Key Account Management or Sales, with a strong background in hospitality, logistics, or sales, purchasing
- Familiarity with business development, sourcing, and logistics operations in KSA and the MENA region.
- Fluency in Arabic and English (both spoken and written) is required.
- Client Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring satisfaction and loyalty.
- Sales & Business Development: Good understanding of sales processes and the ability to contribute to generating new business opportunities.
- CRM Proficiency: Experience with CRM systems to track account activity and maintain a healthy pipeline.
- Negotiation & Problem Solving: Ability to assist in negotiations and resolve issues that arise with clients or internally.
- Communication Skills: Excellent written and verbal communication in both Arabic and English, essential for effective interaction with clients and internal teams.
- Financial Understanding: Ability to assist in financial analysis and track key metrics to ensure profitable account management.
Senior Specialist - Key Account Management
Posted 4 days ago
Job Viewed
Job Description
Overview
Manage key accounts, generate demand for professional power tools, conduct market research, provide product training, and develop client relationships to drive business growth. Develop and manage strategic relationships with key clients across various industries and regions.
Responsibilities- Manage key and enterprise accounts, drive sales growth, and build strong customer relationships with effective communication.
- Develop and execute sales strategies, optimize sales operations, analyze data, and collaborate cross-functionally to achieve revenue targets.
- Negotiate contracts, lead negotiations, and ensure customer satisfaction while meeting sales targets.
- Install point of sale materials, manage inventory, ensure product presentation, and coordinate deliveries in compliance with safety regulations.
- Provide market intelligence, develop strategic account plans, mentor junior managers, and support business development initiatives.
- Develop strategic relationships with clients in sectors such as hospitality, construction, healthcare, logistics, and IT, including regional accounts.
- Leverage bilingual (e.g., Turkish and English) and IT knowledge where applicable to strengthen client interactions and account management.
- Identify key account opportunities, manage client relationships, and negotiate development plans while analyzing account activity to ensure customer satisfaction.
- Lead sales teams and drive revenue growth in modern retail and other channels as applicable to the role.
- Support customer accounts, drive upselling/cross-selling, and participate in strategic projects to enhance merchant and client satisfaction.
- Maintain relationships with sales accounts, conduct market research, and perform product training and demonstrations for customers.
- Experience: 3 - 8 years
- Location: Dammam/Khobar/Eastern Province, Saudi Arabia
- Industry knowledge: Oilfield equipment, API products, healthcare, insurance, logistics, and/or IT sales experience as relevant to the role
- Skills: strong communication, negotiation, analytical skills, and ability to work cross-functionally
- Languages: English and Arabic proficiency; Turkish and English proficiency noted for regional roles
- Education: relevant degree or certifications in sales, marketing, business, or engineering as applicable
Confidential Company
#J-18808-LjbffrSenior Specialist - Key Account Management
Posted 24 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
An exciting opportunity to join one of Red Sea Global's subsidiaries, contributing to a dynamic and ever-evolving supply chain while making a meaningful impact on the Kingdom's Vision 2030.
Job Purpose:
- The Senior Specialist, Key Account Management, will support the Associate Director in developing and managing relationships with key clients within the hospitality sector (hotels, restaurants, retail) and other industries in KSA and potentially the wider MENA region.
- This role will focus on sourcing and key account management, business development, and enhancing client satisfaction, while contributing to revenue growth.
- The Senior Specialist will assist in identifying new business opportunities and ensure smooth delivery of Red Sea Trading & Logistic Co's services.
Job Responsibilities:
- Account Management: Support the management of key accounts across hospitality and external sectors. Develop a solid understanding of client needs and contribute to offering tailored solutions. Build and maintain strong relationships with clients, ensuring consistent communication and satisfaction.
- Business Development Support: Identifying, sourcing and pursuing new business opportunities within the hospitality and non-hospitality sectors in KSA and the MENA region. Participate in outreach efforts, networking, and client onboarding activities as required by the Associate Director.
- Sales & Revenue Growth: Contribute to achieving sales targets by supporting the sourcing, on-boarding, negotiation process and client interactions. Help ensure services and products are delivered in line with client expectations and Red Sea Trading & Logistic Co objectives.
- Collaboration with Cross-Functional Teams: Collaborate with logistics, sourcing/purchasing, operations, and RSG support divisions to ensure smooth service execution and problem resolution for key clients.
- Client Retention & Satisfaction: Help implement customer retention initiatives, including regular feedback programs and proactive follow-ups. Assist in identifying and addressing client concerns to ensure high satisfaction levels.
- Market Intelligence: Stay informed on market trends, competitor activity, and customer needs across KSA and the MENA region. Provide feedback and insights to the Associate Director for strategic decision-making.
- Reporting & Forecasting: Support in gathering data and preparing sales forecasts, market analysis, and performance reports for senior leadership. Assist in tracking sales pipeline health and key performance metrics.
Job Requirements:
- Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
- 5-7 years of experience in Key Account Management or Sales, with a strong background in hospitality, logistics, or sales, purchasing
- Familiarity with business development, sourcing, and logistics operations in KSA and the MENA region.
- Fluency in Arabic and English (both spoken and written) is required.
- Client Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring satisfaction and loyalty.
- Sales & Business Development: Good understanding of sales processes and the ability to contribute to generating new business opportunities.
- CRM Proficiency: Experience with CRM systems to track account activity and maintain a healthy pipeline.
- Negotiation & Problem Solving: Ability to assist in negotiations and resolve issues that arise with clients or internally.
- Communication Skills: Excellent written and verbal communication in both Arabic and English, essential for effective interaction with clients and internal teams.
- Financial Understanding: Ability to assist in financial analysis and track key metrics to ensure profitable account management.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development and Management
- Industries Transportation, Logistics, Supply Chain and Storage
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#J-18808-LjbffrAssociate Director - Key Account Management
Posted 4 days ago
Job Viewed
Job Description
The Associate Director, Key Account Management, will be responsible for developing and managing strategic sourcing and relationships with key existing and new clients within the hospitality sector (hotels, restaurants, retail, etc ) as well as other industries within KSA and potentially across the MENA region.
This role will focus on growing the customer base, driving sales, and promoting Red Sea Trading and Logistics Co solutions, while achieving revenue and profitability targets.
The role will involve identifying new business opportunities and maintaining a high level of customer satisfaction to ensure long-term partnerships.
Strategic Account Management- Build and manage relationships with key clients across hospitality and external sectors (hospitality, retail, food outlets, catering companies, etc.).
- Develop a deep understanding of clients' needs and tailor solutions to enhance business value.
- Proactively identify and target potential customers in both hospitality and non-hospitality sectors within KSA and the wider MENA region.
- Expand the company's customer base through outreach, networking, and attending industry events. On-board RSG hotels as per the opening roadmap.
- Meet or exceed sales targets and key performance indicators (KPIs) by negotiating and closing deals with key accounts.
- Ensure the delivery of services aligns with clients' expectations and contractual agreements as well as Red Sea Trading and Logistic Co objectives.
- Work closely with logistics, operations, sourcing/purchasing, and import freight and customs teams as well as RSG support divisions to ensure seamless execution of services and delivery to clients.
- Manage the flow of information and coordination to ensure high-quality service.
- Implement customer satisfaction programs and regular feedback loops to enhance relationships, ensuring high retention rates across all key accounts.
- Monitor market trends, competitor activity, and customer preferences across the main cities in Saudi Arabia as well as the MENA region. Provide actionable insights to the senior management team for strategic decision-making.
- Lead a team of key account senior specialists and managers, providing mentorship, training, and performance feedback. Foster a collaborative, goal-driven environment to ensure the success of the account management team.
- Reporting & Forecasting: Provide regular sales and demand forecasts, pipeline reports, and market analysis to senior leadership. Track key metrics and performance data to evaluate success and adjust strategies.
- Bachelor's degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field; MBA is a plus.
- Minimum of 8-10 years of experience in Key Account Management or Sales, with at least 5 years in a leadership role, especially with Hospitality Management background.
- Experience in business development, sales purchasing and logistics.
- Proven track record of managing key accounts and growing business within KSA and the MENA region.
- Fluency in Arabic and English (both spoken and written) is required.
- Not Applicable
- Full-time
- Other
- Hospitality
Business Development
Posted 1 day ago
Job Viewed
Job Description
Overview
We are searching a BUSINESS DEVELOPMENT MANAGER for sales and brand approval actions with engineering consultants and sales management in Riyadh, Saudi Arabia.
The position will report to the branch in Dubai.
Qualifications- Previous minimum experience with manufacturers or distributors of security products (CCTV and intercom).
- Strong self-motivation is required.
- Arabic language knowledge is a must.
- Candidate must already live in Riyadh area.
- Car and KSA driving license are also needed.
We offer a fair salary package (around 10k SAR) and a career opportunity in a result-oriented multinational global company.
Seniority level- Associate
- Full-time
- Business Development
- Appliances, Electrical, and Electronics Manufacturing
Business Development
Posted 9 days ago
Job Viewed
Job Description
The Senior Manager role at the company is mission critical and requires multi-dimensional capabilities – Business Development, Account Management and Practice Development.
Senior Managers identify business opportunities within their immediate client’s business or across an industry. They are responsible for growing existing accounts and attracting new business. Managers develop a deep understanding of client’s business and build lasting relationships with client personnel. They demonstrate technical competence in their product group and industry, understand client’s perspective and become the de-facto “go-to-person”.
They are responsible for developing business, serving clients and ensuring outstanding quality execution of projects. Managers develop contacts within the business community and serve as ambassadors of the company in the market. Basis their credibility, they are able to attract and retain the best of talent.
Role RequirementsSome of the key responsibilities of this role are:
- Providing expertise and professional advice to the client organizations on effective implementation of Capital Projects program and deliver value from Capital projects
- Develop strong relationships with top executives at prospects (target clients) and existing clients.
- Identify the value we will be providing to clients. Collaborate on resource staffing to maximize value for the firm.
- Understand the client’s requirements and develop effective proposals and any other collateral required.
- Ensure firm is included in responses to key industry and solution RFP’s in the region.
- Build a strong network of contacts and leverage it for business development.
- Speak at/ chair local/regional conferences and initiate exploratory meetings with prospective clients.
- Develop relationships with key buyers and hunt for opportunities to expand our relationship network.
- Conduct interviews with clients (senior staff – CXOs & heads of business units), analyze the facts, establish hypotheses and derive conclusions.
- Supervise a team of professionals across different client engagements. Ensure delivery of quality work in line with our value proposition. Demonstrate technical competence in related domain. Oversee billing and collections.
- Prepare client presentations (for different target audiences – CXOs, Board of Directors, Audit Committees). Lead presentations on assignment reports &/ project deliverables to client management.
- Bachelor’s Degree in Engineering with relevant discipline (e.g. Mechanical, Electrical, Civil, Construction etc.) or Architecture.
- Master’s in Business Administration (Finance, Strategy, Operations, and General Management).
- Experience of working in a senior position of any leading consulting firms in the region with focus on Capital Projects Advisory, including dispute resolution.
- Candidate with Minimum 10 years of industry related / relevant consulting experience with in-depth understanding of the Capital Projects domain. Key areas of expertise expected include project management, cost estimation, quantity surveying, budgeting and accounting.
- Understanding of project controls, QA/QC, contract administration, procurement and construction / project risk management.
- Exposure to diverse industries including Real Estate, Contracting, Infrastructure, Oil & Gas and industrial projects.
- Must have strong local/regional community network and be an active member of trade and professional associations.
- A good blend of creative thinking and rigorous analysis in solving business problems.
- High energy individual possessing excellent analytical, interpersonal, communication and presentation skills. Adept at preparing and presenting to senior audiences.
- Demonstrates excellent leadership and interpersonal skills. Must be able to maintain a professional demeanor in times of high stress.
- Prior management and direct supervisory experience in a team environment required.
- Excellent time management skills. Must have ability to multi-task.
- Regular reading habits to stay abreast of new trends & developments and exhibit high level of confidentiality.
- Enjoys travelling and meeting new people. Flexibility to travel to, and work in, other locations is essential.
Selected personnel will be based out of our Saudi Arabia office.
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Business Development
Posted 12 days ago
Job Viewed
Job Description
We are seeking a dynamic and results-driven Sales Specialist to join our team in the contact center industry. This role is pivotal in driving revenue growth by identifying and engaging prospective clients. The ideal candidate will possess a strategic mindset, a deep understanding of contact center services, and exceptional communication and negotiation skills.
Key Responsibilities- Proactively identify and pursue new sales opportunities through various channels, including cold calling, networking, and digital outreach.
- Conduct comprehensive needs assessments to understand client requirements, providing tailored service recommendations.
- Collaborate with the sales team to formulate effective sales strategies and campaigns based on market analysis and client feedback.
- Develop and present customized proposals, negotiating terms and closing sales in alignment with company objectives.
- Cultivate and maintain strong relationships with existing clients, fostering loyalty and encouraging repeat business.
- Monitor sales performance metrics and prepare regular reports for management, using insights to refine sales approaches.
- Stay informed about industry trends, advancements in contact center technology, and best practices to enhance sales effectiveness.
- Managing a portfolio of accounts to achieve long-term success.
- Developing a positive relationships & handling client’s needs.
- COPC is preferred.
- CPSP (Certified Professional Sales Person) is preferred.
- CSE (Certified Sales Executive) is preferred.
- PMP is preferred.
- Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience: Minimum of 2 years in sales, with a preference for experience in the contact center or business process outsourcing (BPO) sector.
- Entry level
- Full-time
- Business Development and Sales
- Technology, Information and Internet
Location: Riyadh, Riyadh, Saudi Arabia
#J-18808-LjbffrBusiness Development
Posted 24 days ago
Job Viewed
Job Description
Company Description
INSIGHT STUDIOS a Saudi full-fledged Film Production Company based in Riyadh.
Job Description
We are seeking a dynamic and results-driven Business Development professional to join our team in Riyadh, Saudi Arabia. In this pivotal role, you will be responsible for identifying and capitalizing on new business opportunities, expanding our client base, and driving revenue growth in the Saudi Arabian market.
- Develop and implement effective business development strategies to achieve revenue targets
- Identify and pursue new business opportunities through market research and analysis
- Establish and nurture strategic partnerships with key stakeholders in the Saudi Arabian business landscape
- Create and deliver compelling pitches and proposals tailored to prospective clients' needs
- Collaborate with cross-functional teams to ensure seamless delivery of solutions to clients
- Analyze market trends and competitor activities to inform business strategies
- Maintain strong relationships with existing clients and identify opportunities for upselling
- Represent the company at industry events, trade shows, and networking functions
- Contribute to the development of the company's long-term vision and growth plans
- Stay updated on industry trends and best practices in business development
Qualifications
- Proven track record in driving revenue growth and expanding client portfolios
- Extensive experience in establishing and managing strategic partnerships
- Strong analytical skills with the ability to conduct thorough market analysis
- Exceptional communication and interpersonal skills, with a focus on building and maintaining client relationships
- Demonstrated ability to craft compelling proposals and deliver persuasive presentations
- Experience in successfully converting prospects into long-term partners
- Proficiency in CRM software and business intelligence tools
- Bachelor's degree in Business, Marketing, or a related field
- In-depth knowledge of the Saudi Arabian business landscape and cultural nuances
- Fluency in English; Arabic language skills are highly desirable
- Ability to work in a fast-paced, goal-oriented environment
- Strong organizational skills with attention to detail
- Visionary mindset with the ability to identify and capitalize on emerging opportunities
#J-18808-Ljbffr
Business Development
Posted 4 days ago
Job Viewed
Job Description
The Senior Manager role at the company is mission critical and requires multi-dimensional capabilities - Business Development, Account Management and Practice Development.
Senior Managers identify business opportunities within their immediate client's business or across an industry. They are responsible for growing existing accounts and attracting new business. Managers develop a deep understanding of client's business and build lasting relationships with client personnel. They demonstrate technical competence in their product group and industry, understand client's perspective and become the de-facto "go-to-person".
They are responsible for developing business, serving clients and ensuring outstanding quality execution of projects. Managers develop contacts within the business community and serve as ambassadors of the company in the market. Basis their credibility, they are able to attract and retain the best of talent.
Role RequirementsSome of the key responsibilities of this role are:
- Providing expertise and professional advice to the client organizations on effective implementation of Capital Projects program and deliver value from Capital projects
- Develop strong relationships with top executives at prospects (target clients) and existing clients.
- Identify the value we will be providing to clients. Collaborate on resource staffing to maximize value for the firm.
- Understand the client's requirements and develop effective proposals and any other collateral required.
- Ensure firm is included in responses to key industry and solution RFP's in the region.
- Build a strong network of contacts and leverage it for business development.
- Speak at/ chair local/regional conferences and initiate exploratory meetings with prospective clients.
- Develop relationships with key buyers and hunt for opportunities to expand our relationship network.
- Conduct interviews with clients (senior staff - CXOs & heads of business units), analyze the facts, establish hypotheses and derive conclusions.
- Supervise a team of professionals across different client engagements. Ensure delivery of quality work in line with our value proposition. Demonstrate technical competence in related domain. Oversee billing and collections.
- Prepare client presentations (for different target audiences - CXOs, Board of Directors, Audit Committees). Lead presentations on assignment reports &/ project deliverables to client management.
- Bachelor's Degree in Engineering with relevant discipline (e.g. Mechanical, Electrical, Civil, Construction etc.) or Architecture.
- Master's in Business Administration (Finance, Strategy, Operations, and General Management).
- Experience of working in a senior position of any leading consulting firms in the region with focus on Capital Projects Advisory, including dispute resolution.
- Candidate with Minimum 10 years of industry related / relevant consulting experience with in-depth understanding of the Capital Projects domain. Key areas of expertise expected include project management, cost estimation, quantity surveying, budgeting and accounting.
- Understanding of project controls, QA/QC, contract administration, procurement and construction / project risk management.
- Exposure to diverse industries including Real Estate, Contracting, Infrastructure, Oil & Gas and industrial projects.
- Must have strong local/regional community network and be an active member of trade and professional associations.
- A good blend of creative thinking and rigorous analysis in solving business problems.
- High energy individual possessing excellent analytical, interpersonal, communication and presentation skills. Adept at preparing and presenting to senior audiences.
- Demonstrates excellent leadership and interpersonal skills. Must be able to maintain a professional demeanor in times of high stress.
- Prior management and direct supervisory experience in a team environment required.
- Excellent time management skills. Must have ability to multi-task.
- Regular reading habits to stay abreast of new trends & developments and exhibit high level of confidentiality.
- Enjoys travelling and meeting new people. Flexibility to travel to, and work in, other locations is essential.
Selected personnel will be based out of our Saudi Arabia office.