2 Saudi Center For Autism jobs in Saudi Arabia
Procurement Officer ( Special Needs )
Posted 8 days ago
Job Viewed
Job Description
A purchasing and contracting officer is the person responsible for implementing and managing purchasing and contracting operations within an institution . The Procurement and Contracts Officer undertakes various tasks that include negotiating with suppliers, determining the organization’s needs, and ensuring the availability of required materials and services at appropriate prices and quality.
Description of Job Duties / Responsibilities:
·Determine the company's needs for materials and services required to support daily operations and projects.
·Complete procurement specifications, purchase orders, and documents necessary to initiate the request for proposals process.
·Evaluate and select potential suppliers based on criteria such as quality, price and delivery.
·Negotiating with suppliers to obtain the best commercial offers and conditions suitable for the organization.
·Checking and matching purchase orders and ensuring that orders are provided on time and with the required quality.
·Analyze and review financial and legal contracts and agreements to ensure their compliance with company requirements and applicable laws and regulations.
·Negotiating and communicating with customers and suppliers to ensure that the needs of both sides are met and common interests are achieved.
·Implementing and monitoring signed contracts and adhering to the conditions and specifications specified therein.
·Managing relationships with suppliers, evaluating their performance, and ensuring that contract objectives and time and financial commitments are achieved.
·Analyze financial and cost data to identify opportunities to improve the efficiency of purchasing operations and reduce costs.
·Implement contracting policies and quality control procedures to ensure the quality and safety of contracted services.
·Staying up to date on developments in the field of procurement and contracts, including relevant legal and technical changes.
·Continuously updating procurement and contract policies and procedures to ensure compliance with standards and best practices.
·Deal and communicate effectively with internal team members and external parties, including suppliers, business partners and customers.
·Cooperating with other departments within the company, such as financial, legal, and executive management, to achieve the organization’s common goals.
·Preparing periodic reports and analyzes on the performance of procurement and contract operations, including costs, suppliers, and current and future contracts.
1.Negotiation skills: The procurement and contracts officer must be able to negotiate confidently and effectively with suppliers and business partners to obtain the best deals and commercial terms suitable for the organization.
2.Communication and Communication Skills: The Procurement and Contracts Officer must have strong communication skills to interact effectively with internal team members, suppliers, and customers. Must be able to communicate clearly, understand everyone's needs and clearly articulate requirements and conditions.
3.Analysis and evaluation skills: The administrator must be able to analyze and evaluate offers and information related to suppliers and contracts based on specific criteria such as quality, price and delivery. He also needs the ability to analyze financial data and costs to make sound strategic decisions.
4.Organization and Time Management: The Procurement and Contracts Officer must have strong organization and time management skills to handle multiple procurement processes and increasing tasks. Must be able to set priorities and organize work schedule effectively.
5.Technical Knowledge: The Procurement and Contracts Officer must be familiar with technical developments in the field of procurement and contracts, including the use of procurement and contract management systems and tools to aid analysis and evaluation.
6.Financial Skills: The Procurement and Contracts Officer must have a strong understanding of financial basics and the ability to analyze financial data and costs related to procurement and contract operations.
7.Integrity and Credibility: The Procurement and Contracts Officer must be committed to the highest standards of integrity and professionalism. He must deal honestly and transparently with suppliers and customers and avoid any potential conflicts of interest.
Qualifications:
1.Bachelor's degree in Public Administration or its equivalent.
2.One to two years of experience in procurement and contracts.
Seniority level- Seniority level Entry level
- Employment type Full-time
- Job function Purchasing and Supply Chain
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#J-18808-LjbffrCustomer Care Center Coworker (Social Media)
Posted today
Job Viewed
Job Description
Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them.
**Job description**
- Passionate about getting a good solution for my customers. I do this by identifying my customers’ needs and using my knowledge of the IKEA systems and processes to offer solutions. This allows my customers to make informed choices, which leads to sales growth and profitability.
- Take ownership for resolving my customer’s individual needs; communicating a realistic timeline for this resolution and keeping them informed as promised.
- Assign daily cases come through social media account to the nominated agent to proceed with it.
- Tag the sentiment in the tool with the proper description (Positive, negative and neutral) for each post.
- Insert the key words in the social listening tool
- Prioritize the cases according to its urgency then communicate with the concerned parties.
- Gather and complete customer data in order to track the orders efficiently.
- Maintain direct Communication with social media agency regarding other social accounts complains.
- Register the escalated cases in the social media daily report then assigning to 3PL and concerned parties
- Follow up on the social media Cases with the concerned parties and replay back to customers with the required solution
- Approach customers via phone and update or confirm any details regarding the escalated case to create excellent shopping experience.
- Maintain and manage the positive sentiment to enhance the brand image.
- Responsible for own development and look to the manager to support in improving competence.
- Available to help and support co-workers in own department and other areas of the contact center when the manager needs me to do so.
- Ensure our contact center is a safe and secure environment at all times for visitors and co-workers.
- Awareness of the unit’s action plan and take an interest in how we are meeting the agreed goals.
- Plan, create, publish and share new content (including original text, images, video and code) on a daily basis that builds meaningful customer connections, increases brand awareness and encourages community members to engage with the brand
- Collaborate with sales and marketing teams to develop social media campaigns
- Stay up to date with the latest social media best practices and technologies
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Utilize online resources. Now more than ever, there are accessible, and often free, tools dedicated to developing an effective social media presence. From blogs and video tutorials to FAQs and user support within each platform, you can access a wealth of additional tips and step-by-step assistance online
**Qualification**
- Good proficiency and navigation skills around a PC - also now including the internet.
- Excellent keyboard skills - as they usually must input data into a system.
- Good communication skills and the ability to build rapport with the customer.
- High passionate skills related to helping people out, clarifying information and team work engagement.
- Excellent writing and dictation skills in both Arabic and English
**More Information**
- Clear Verbal Communication.
- Telephony, listening and attention to details skills.
- Multi-tasking, focusing and Data Entry Skills.
- Customer absorbing talent
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