325 Sap Support jobs in Saudi Arabia

About Invenio

The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today's business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at

Role - SAP Application Support - Associate Consultant

SAP Skills

• 1-3 years of experience in one or more SAP modules.
• At least one full life-cycle implementation project
• Understands SAP Activate Methodology.
• Ability to use Service Marketplace to create tickets, research notes and review release notes.
• Understands functional specifications
• Experience/Knowledge of Tax and revenue module is desirable.

Educational Qualifications:

• Should be BE/BTech in Computer Science, Information Technology, Electronics & Communication or Graduation / Degree Holder

Responsibilities

• Should have experience / knowledge on SAP Tax & Revenue Management.
• Should be able to monitor and assigning tickets using remedy ticketing tool, handling initial level of queries from clients on emails, responding to emails
• Should have worked on Support Incidents & Work orders.
• Should take ownership of the assigned work, should be assertive and coordinate well with members within and outside the team.
• Conduct root cause analysis for recurring issues and major incidents.
• Develop and implement permanent fixes or workarounds to prevent problem recurrence.
• Create and maintain knowledge base articles (KBAs) and documentation for common solutions.
• English communication skills should be good.
• Ability to work in a team environment, effectively interacting with others.
• Must be result oriented, and demonstrate a can-do attitude – adaptability, flexibility, and resourcefulness.
• Ability to understand business processes from a customer perspective.
• Ability to independently handle client communication/interaction (over Zoom/Teams calls and emails).

Business Skills

• Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.
• Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.
• Understands business processes for focus area or multiple modules.
• Ability to do research and perform detailed tasks.
• Strong analytical skills.
• Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules.
• Understands how to solve detailed SAP problems.
• Understands and can explain best business practices, especially those that SAP enables.
• Understands detailed business functionality related directly and indirectly to SAP project.
• Apply best business practices, especially those that SAP enables to meet client needs.

Consulting Skills

• Aptitude for working in a team environment; problem solving skills, creative thinking, communicating clearly and empathetically, strong time management and ability to collaborate with all levels of staff.
• Ability to explain ideas and concepts to other project team members and to client personnel.
• Has a solid foundation for consulting "soft" skills necessary on client engagements, may act as a coach for others related to these soft skills.
• Ability to interpret requirements and apply SAP best practices.
• Ability to identify upsell opportunities and assists in management of scope.
• Develop new professional peer relationships for additional business or possible new consultants.
• Helps develop overall marketing messages.
• Communicates project resource requirements to staffing coordinator/clients.
• Ensures quality implementation (works with QA program).

Invenio is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Invenio's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

Job Purpose:

Lead the SAP ERP delivery practice, managing project delivery, vendor relations, and consultant team performance. Responsible for SAP transformation programs in government and enterprise clients.

Key Accountabilities:

• Manage SAP ERP large-scale portfolio delivery.
• Lead and develop a team of SAP consultants.
• Build and maintain strong relationships with SAP.
• Drive SAP Cloud ERP (S/4HANA) adoption and implementation.
• Ensure successful delivery of large-scale transformation programs.
• Support sales teams with SAP technical expertise.

Minimum Qualifications:

• Bachelor's degree in information technology, Computer Science, or a related field.

Minimum Experience:

• 7+ years of SAP ERP delivery experience, including in leadership.

Job-Specific Skills:

• Proven track record in delivering large-scale SAP ERP projects for government/enterprise in KSA/GCC.
• SAP certifications and PMP/Prince2 preferred.
• Strong leadership of large consultant teams and focus on certification growth.
• Deep understanding of ERP delivery methodologies.
• Excellent stakeholder management and vendor relations skills.

OPSWAT , a global leader in IT, OT , and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

OPSWAT is looking for an energetic and client-oriented Associate Technical Support Engineerto join our Customer Success Support team in a junior role. You will be responsible foroverseeing the installation and maintenance of OPSWAT products. Yourduties will include optimizing software application performance, installing updates, and performing debugging procedures. You willmanage customer issues with OPSWAT’s applications to ensurethey are resolved quickly and satisfactorily.

What You Will Be Doing

• The Associate Support Engineer needs a working understanding of multiple IT domains and have the ability to grow and strengthen their knowledge in these areas.
• Manage and resolve customer issues with OPSWAT Products and gain an understanding of how OPSWAT products integrate into a client’s architecture.
• Participates in testing and installing new software releases and application system upgrades.
• Review queues of open tickets and ensure each ticket is being handled appropriately.
• Works with internal and external infrastructure teams and vendors to resolve hardware and software issues, including escalations.
• Work with application developers and the internal infrastructure team to troubleshoot applications.
• Participate in engineering and configuring technical solutions for applications, systems implementations, and upgrades.
• Provide phone support and chat support as required.
• Continuously improve technical knowledge of OPSWAT products.
• Coordinate with engineering and QA teams to administer code migrations in production.
• This is a position where you need a little knowledge to begin with, and we are going to mature you into a well-rounded IT engineer.

What We Need from You

• Bachelor’s degree in CS, MIS, or equivalent discipline.
• 1 - 2 years of technical support experience
• Experience in Linux (Ubuntu and CentOS), Windows, and MAC
• Experience with some network and virtualization.

It Would Be Nice If You Had

• Experience with Cybersecurity products

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.

Junior Technical Support Engineer (fresh graduate)

Technical Support

Israel

Professional Service Consultant (Delivery Engineer)

‏⁦

⁩نصائح: قدم ملخصًا للوظيفة وكيف يبدو النجاح في منصبك، وكيف تتناسب هذه الوظيفة مع المنظمة بشكل عام.⁦

⁩

⁦< ⁩ا ؤوليات⁦
⁩

ن محددًا عند وصف كل مسؤولية من المسؤوليات. استخدم لغة محايدة الجنس وشاملة للجميع.)⁦

⁩⁦

⁩مثال: تحديد متطلبات المستخدم للنظم في الإنتاج وتط ها، لضم أقصى قدر من قابلية الاستخدام⁦

⁩

⁦
⁩المؤهلات r> /p>

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⁩( المؤهلات التي قد ترغب في تضمينها هي المهارات أو التعليم أو الخبرة أو الشهادات.)⁦

علوم حاسوب

⁩⁦

⁩مثال: مهارات تواصل لفظية ومكتوب متازة⁦

We are looking for a motivated and customer-oriented
Technical Support Trainee
under the
Tamheer Program
to join our IT team. This opportunity is ideal for recent graduates who are passionate about technology and eager to gain hands-on experience in providing IT support, troubleshooting technical issues, and maintaining system performance in a professional work environment.

Key Responsibilities:

• Provide first-level technical support to employees via phone, email, or ticketing system.
• Diagnose and resolve issues related to hardware, software, and networks.
• Assist in installing, configuring, and maintaining operating systems and applications.
• Support user account management, password resets, and access permissions.
• Set up and configure new equipment (computers, printers, and other peripherals).
• Escalate complex technical problems to senior IT staff when required.
• Maintain accurate documentation of incidents, solutions, and system updates.
• Adhere to IT security policies and procedures.

Required Skills & Qualifications:

• Bachelor's degree or diploma in
  Information Technology
  ,
  Computer Science
  , or a related field.
• Eligible for the
  Tamheer Program
  through
  HRDF (Human Resources Development Fund)
  .
• Basic understanding of
  Windows and Microsoft Office environments
  .
• Familiarity with
  network fundamentals
  (LAN, Wi-Fi, IP configuration).
• Strong communication, problem-solving, and teamwork skills.
• Eagerness to learn and grow in the IT field.

Preferred Qualifications (Plus):

• Basic knowledge of
  Active Directory
  and
  Microsoft 365
  administration.
• Experience using helpdesk or ticketing systems.

Company Description

POLATI LLC is the central contractor for the installation of scaffolding and scaffolds, ensuring speed and safety in production operations at altitude. The company offers comprehensive services for leasing scaffolding, their design, and installation, contributing to record time construction projects.

Role Description

This is a full-time on-site Technical Support role located in Riyadh. The Technical Support employee will be responsible for providing analytical support, customer support, and troubleshooting to ensure customer satisfaction.

Qualifications

• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Customer Support and Customer Satisfaction skills
• Experience in working in construction or industrial settings
• Excellent problem-solving abilities
• Ability to communicate effectively with clients and team members
• Knowledge of scaffolding systems is a

RUWA is seeking a part-time Technical Support / IT professional to assist employees with computer, software, and network issues. This is an on-call role to ensure smooth daily operations across our teams.

Key Responsibilities:

• Provide timely technical assistance to employees with computer, software, and network issues
• Troubleshoot hardware and software problems
• Support setup and maintenance of workstations
• Escalate complex issues when necessary

Requirements:

• Proven experience in IT support or technical assistance
• Strong problem-solving and communication skills
• Familiarity with common office software and systems
• Must be based in Riyadh and available for on-call support

Apply: Send CV to

Subject: Technical Support / IT – Riyadh

Job Type: Full-time

As an SAP Technical Analyst (ABAP Developer), you'll be responsible for analyzing, designing, developing and implementing technical solutions in the SAP environment as well as provide support and enhancements to existing applications. This role demands a strong understanding of all areas of ABAP programming language SDLC principles. Effective communication skills to liaise with functional and technical team is desirable.

Jobs and Responsibilities:

• Requires 7-10 years professional SAP product application development and implementation experience
• Assume primary responsibility for solving customers technical issues by providing technical expertise, project planning, guidance and instruction on SAP solutions and business processes.
• Support customers with the development activities including data conversion, Fiori, UI5, OData, Portal, Classic and Object-Oriented ABAP, interfaces development, reports development, forms development, enhancements and custom transaction developments, AAE workflows, ALE, EDI, IDocs, etc.
• Should have high degree of knowledge / understanding of SAP technologies, business processes and solutions, keeping current with latest SAP release levels and industry issues.
• Prepare training materials and instruct technical knowledge transfer classes as needed.
• Coaches/mentor customers.
• Experience in Reporting and experience in ABAP developments, Conversions, Interfaces, BDC, BAPI and BADI's & SAP Fiori Development & developing and customizing Fiori apps, UI5, OData, Portal applications is essential.
• Experience in treasury functions such as cash position monitoring, liquidity forecasting, and financial risk analysis is desirable.

As an SAP Technical Analyst (ABAP Developer), you'll be responsible for analyzing, designing, developing and implementing technical solutions in the SAP environment as well as provide support and enhancements to existing applications. This role demands a strong understanding of all areas of ABAP programming language and Aramco S-SDLC principles. Effective communication skills to liaise with functional and technical team is desirable.

Jobs and Responsibilities:

• Requires 7–10 years professional SAP product application development and implementation experience
• Assume primary responsibility for solving customers' technical issues by providing technical expertise, project planning, guidance and instruction on SAP solutions and business processes
• Support customers with the development activities including data conversion, Fiori, UI5, OData, Portal, Classic and Object-Oriented ABAP, interfaces development, reports development, forms development, enhancements and custom transaction developments, AAE workflows, ALE, EDI, IDocs, etc.
• Should have high degree of knowledge / understanding of SAP technologies, business processes and solutions, keeping current with latest SAP release levels and industry issues
• Prepare training materials and instruct technical knowledge transfer classes as needed
• Coaches/mentor customers
• Experience in Reporting and experience in ABAP developments, Conversions, Interfaces, BDC, BAPI and BADI's & SAP Fiori Development & developing and customizing Fiori apps, UI5, OData, Portal applications is essential
• Experience in treasury functions such as cash position monitoring, liquidity forecasting, and financial risk analysis is desirable

Job Type: Full-time