175 Sales Account Management jobs in Saudi Arabia

Main Purpose of the Job:

The perfect candidate will answer a variety of enquiries received from several channels or via phone call in both English and Arabic. They will also be booking for different kinds of services, promote for other products, and marketing special events/ products to customers.

Promote the services provided by the company by making marketing calls and managing meetings with various parties and companies inside and outside the workplace.

Main Responsibilities:

• Completing sales booking and achieving the required sales target.
• Answering enquiries from several channels.
• Creating quotations and sending emails to individuals, companies, and schools.
• Communicating with suppliers for specific service-related matters.
• Do reservations follow ups.
• Research companies to attract for new services.
• In addition to other job-related tasks.

Qualifications:

• Saudi Nationality.
• Bachelor's degree/ diploma.
• Experience in customer service.
• Familiar with technology and CRM programs.
• Effective communication skill with clients.
• Negotiation and persuasion skill.
• Speaking and writing English fluently.
• Good listening skills.
• Ability to work under pressure.

Description Du Poste
Company Description
SOCOTEC ARABIA
, A global leader in testing, inspection, and certification services, with operations across more than 25 countries, is expanding its presence in Saudi Arabia.

We are seeking a qualified professional to oversee customer interactions and manage service requests through two main portals — one dedicated to insurance company clients and the other for internal company operations. This role serves as the primary point of contact for customers, ensuring timely updates, efficient inquiry resolution, and seamless coordination with the operations teams.

Job Description
Key Responsibilities:

• Manage daily operations of two customer portals (insurance company portal and company portal).
• Respond promptly to client inquiries, service requests, and complaints.
• Coordinate with internal teams to ensure service delivery meets contractual timelines.
• Monitor portal data for accuracy and completeness.
• Generate and submit periodic customer service reports.
• Maintain high levels of client satisfaction and service quality.
• Escalate issues to the Operations Manager when necessary.

Qualifications
Qualifications & Skills:

• Bachelor's degree in business administration or related field.
• 2–4 years of experience in customer service, preferably in IDI/TIC or insurance-related industries.
• Strong communication and interpersonal skills.
• Proficiency in using customer portals and Microsoft Office.
• Problem-solving skills and attention to detail.

Company Description

SOCOTEC ARABIA, A global leader in testing, inspection, and certification services, with operations across more than 25 countries, is expanding its presence in Saudi Arabia.

We are seeking a qualified professional to oversee customer interactions and manage service requests through two main portals — one dedicated to insurance company clients and the other for internal company operations. This role serves as the primary point of contact for customers, ensuring timely updates, efficient inquiry resolution, and seamless coordination with the operations teams.

Job Description

Key Responsibilities:

• Manage daily operations of two customer portals (insurance company portal and company portal).
• Respond promptly to client inquiries, service requests, and complaints.
• Coordinate with internal teams to ensure service delivery meets contractual timelines.
• Monitor portal data for accuracy and completeness.
• Generate and submit periodic customer service reports.
• Maintain high levels of client satisfaction and service quality.
• Escalate issues to the Operations Manager when necessary.

Qualifications

Qualifications & Skills:

• Bachelor's degree in business administration or related field.
• 2–4 years of experience in customer service, preferably in IDI/TIC or insurance-related industries.
• Strong communication and interpersonal skills.
• Proficiency in using customer portals and Microsoft Office.
• Problem-solving skills and attention to detail.

Partner - Sales and Business Development – Oil & Gas

POSITION OBJECTIVE

The Partner (Sales and Business Development) – Oil & Gas is responsible for leading strategic account management and business development within the Oil & Gas sector. This client-facing role owns executive relationships, drives digital transformation opportunities, and ensures profitable growth through tailored solutions and proactive engagement across key accounts in the region.

Job Location: Eastern Provision, Saudi Arabia

Key Responsibilities:

Client Relationship Management

•Serve as the primary interface for assigned Oil & Gas accounts

•Build trust and credibility with senior client stakeholders, including C-level executives

•Gain a deep understanding of client strategies, operational goals, and transformation needs

Business Development & Sales Execution

•Own and exceed sales targets for the assigned client portfolio

•Identify and pursue new growth opportunities, including renewals, upselling, and cross-selling

•Lead the full deal lifecycle—from opportunity qualification to contract closure

Industry Expertise & Solutioning

•Stay abreast of Oil & Gas industry trends, challenges, and emerging technologies

•Collaborate with solutioning, pre-sales, and delivery teams to develop customized solutions

•Translate technical solutions into clear business value for client stakeholders

Account Planning & Internal Collaboration

•Create and maintain strategic account plans aligned with client and business priorities

•Coordinate across internal functions (delivery, marketing, finance, leadership) to ensure seamless client engagement

•Provide accurate sales forecasts, performance reports, and pipeline updates

Market Intelligence & Strategic Contribution

•Monitor competitive landscape, regulatory developments, and innovation trends in the Oil & Gas sector

•Provide strategic input to internal stakeholders on product positioning and market opportunities

•Contribute to thought leadership initiatives and client-facing sector presentations

P&L Ownership

•Take full ownership of the P&L for assigned accounts or sector

•Ensure profitable growth by managing revenue, margins, and cost-to-serve

•Partner with finance and delivery teams to continuously improve financial performance and account profitability.

Skills & Competencies:

•Consultative selling and strong relationship management skills

•Deep understanding of Oil & Gas industry dynamics, particularly in the GCC

•Ability to lead complex proposals and negotiate large contracts

•Strong commercial acumen and strategic thinking

•Excellent communication, presentation, and stakeholder engagement skills

•Familiarity with emerging technologies (e.g., AI, IoT, Cloud, Data Platforms)

BACKGROUND

EDUCATION & WORK EXPERIENCE

•Bachelor's degree in Engineering, Business, or a related field (MBA is a plus)

•Minimum 15 years of total professional experience in sales, account management, or business development within the technology, consulting, or digital services sectors

•At least 3 years of experience in the GCC region (mandatory)

•At least 5 years of experience managing strategic accounts in the Oil & Gas or Energy sector

•Proven track record of delivering digital transformation solutions and consistently achieving or exceeding sales targets

•Must have managed an individual annual revenue target of at least SAR 30 million (or USD 8 million) in previous roles

•Strong familiarity with major enterprise clients in Saudi Arabia and the broader GCC

Preferred Certifications:

•Sales methodology certifications (e.g., Challenger, Miller Heiman, SPIN Selling)

•Industry-specific or solution certifications (e.g., PMP, Oil & Gas digital tools) – optional

Reach out to me directly to know more about this role

Company Description

KnowledgeCity is an online employee training platform aimed at improving productivity and managing organizational training. With a vast Learning Library of over 50,000 videos that continues to grow, the platform covers essential categories such as business skills, computer software, safety, compliance, and finance. Organizations can create customized portals with localization in any language, access the eLearning content library, and manage users with a powerful Learning Management System.

Role Description

This is a full-time on-site role for a Customer Relations Specialist located in Jeddah. The Customer Relations Specialist will be responsible for ensuring customer satisfaction and retention by providing excellent customer service. Day-to-day tasks include handling customer inquiries, providing support, addressing customer feedback, and resolving issues to enhance customer experiences.

Qualifications

• Experience in Customer Retention and Customer Satisfaction
• Strong Communication skills
• Proficiency in Customer Support and Customer Service
• Excellent interpersonal skills and the ability to build relationships with customers
• Ability to work independently and as part of a team
• Experience using customer relationship management (CRM) software is a plus
• Bachelor's degree in

Main Purpose of the Job

We are seeking an experienced and results-driven
Sales & Customer Relations Leader
to lead our sales team and oversee customer engagement initiatives in our rapidly expanding entertainment store.

This role is responsible for driving
revenue growth
, managing
customer relationships
, and ensuring an
exceptional customer experience
both in-store and through bookings.

The ideal candidate is a strong leader who combines
sales expertise
with
excellent customer service management
. The role requires setting performance targets, coaching teams, and implementing strategies to strengthen customer loyalty and maximize business opportunities.

Key Responsibilities

• Lead, motivate, and manage the
  sales and customer relations teams
  to achieve business goals.
• Develop and implement
  sales strategies
  to drive revenue and meet KPIs.
• Monitor
  bookings, upselling, and cross-selling
  initiatives to maximize customer value.
• Build and maintain
  strong customer relationships
  , ensuring consistent, high-quality service.
• Resolve
  escalated customer issues
  effectively and professionally.
• Oversee
  training and development
  programs for sales and customer service teams.
• Analyze
  sales data, customer feedback, and market trends
  to identify growth opportunities.
• Collaborate with
  marketing and events teams
  to create promotions and campaigns that boost sales and engagement.
• Establish
  service standards
  , monitor performance, and ensure policy compliance.
• Prepare regular
  reports
  on sales performance, customer satisfaction, and departmental goals.
• Perform
  ad-hoc duties
  as required.

Key Performance Indicators (KPIs)

• Achievement of
  monthly/quarterly sales targets
  .
• Growth in
  repeat bookings
  and
  customer retention rates
  .
• Improvement in
  average transaction value
  and
  upselling/cross-selling success
  .
• Increase in
  Customer Satisfaction (CSAT)
  and
  Net Promoter Score (NPS)
  .
• Reduction in
  customer complaints
  and
  resolution time
  .
• High
  employee performance and productivity
  .
• Revenue growth
  attributed to customer relationship initiatives.

Qualifications & Skills

• Bachelor's degree in
  Business Administration, Sales, Marketing
  , or a related field.
• 2–4 years
  of experience in sales and customer service (preferably in
  retail or entertainment
  industries).
• Proven track record in
  achieving sales targets
  and
  driving business growth
  .
• Strong
  leadership
  ,
  coaching
  , and
  team management
  skills.
• Excellent
  communication
  ,
  negotiation
  , and
  relationship-building
  abilities.
• Strong
  problem-solving
  and
  customer escalation resolution
  skills.
• Analytical mindset
  with experience in reporting and data-driven decision-making.
• Proficiency in
  CRM systems
  , sales tools, and
  Microsoft Office Suite
  .
• Ability to
  thrive in a fast-paced, high-pressure environment
  .

Client Relations & Office Manager – Riyadh

Key Responsibilities:

• Develop and maintain strong relationships with clients and partners.

• Represent the company in a professional and welcoming manner.

• Manage daily office operations, ensuring an organized and efficient environment.

• Coordinate with headquarters on reports, forecasts, and strategic alignment.

• Support business growth by identifying opportunities and preparing market analysis.

Requirements:

• Bachelor's degree in Business, Engineering, or a related field.

• Experience in client relations, business development, or sales.

• Strong organizational and multitasking abilities.

• Excellent communication skills in Arabic and English.

• Professional, approachable, and detail-focused personality.

Our client is looking for a proactive and detail-oriented Client Relations Specialist/Officer to manage their interactions with Saudi government entities and handle all labor, immigration, and legal documentation requirements.

Key Responsibilities:

• Manage and oversee all government-related tasks, documentation, and correspondence.
• Process visa applications, Iqama issuance and renewals, exit/re-entry permits, and other labor and immigration formalities.
• Ensure full compliance with Saudi labor laws and immigration regulations.
• Handle document legalization, attestations, and liaison with ministries and government authorities on behalf of the company.
• Assist internal departments with government platforms and regulatory procedures.

Requirements:

• S
  audi national (mandatory as per Saudization requirements)
• Proven experience in a GRO or government liaison role within Saudi Arabia
• In-depth knowledge and hands-on experience using key government portals such as: Muqeem, GOSI, Qiwa, Absher
• Fluent in Arabic; a working knowledge of English is preferred
• Strong communication, coordination, and organizational skills