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Join to apply for the Account Manager - Kitchen Equipment Maintenance - Seattle, WA role at ESFM USA

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Join to apply for the Account Manager - Kitchen Equipment Maintenance - Seattle, WA role at ESFM USA

Pay Grade: 15

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas, and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

We are looking for a talented Account Manager - Kitchen Equipment Maintenance. The role will be hybrid in structure. The ideal candidate is based in Seattle, WA.

1. Be the client relationship owner and governance lead for all work being performed through Compass Group’s Kitchen Equipment Services (KES).
2. Lead the customer account planning cycle, working in tandem with other ESFM client delivery stakeholders.
3. Facilitate strategic action planning and initiatives, including identification, conceptualizing, and implementation of those initiatives, resulting in stronger partnerships and total client satisfaction.
4. Work closely with Client Services Team Lead to direct business to achieve high performance as measured by the client and/or company’s scorecard.
5. Lead and participate in strategic planning meetings.
6. Prioritize account activity incorporating operational input/monthly meetings with identified stakeholders.
7. Maintain and expand relationships that ensure sectors are aligned and strategically focused on key business lines; successfully build relationships at all levels of the organization.
8. Achieve client contracted KPIs and assigned strategic account objectives.
9. Own accountability for accurate reporting for the account.
10. Work with other Service Center leadership to ensure that the proper resources are allocated to the account work.
11. Formulate account budgets and plans for the account team operations in collaboration with other NSC leaders.
12. Maintain and implement standards of quality in all areas of client delivery.
13. Identify and evaluate new products, services, and strategic initiatives and bring innovation and best practices to the client partnership.
14. Collaborate with internal resources including sales and solutions teams, ESFM procurement, operations, business transformation, and the Strategic Alliance Group (SAG).
15. Build effective relationships and ensure collaboration amongst project team/key stakeholders to drive new service alignment and execution.
16. Conduct value improvement process and operational reviews with the Director of Service Center Operations.
17. Develop multi-level client contacts and lead operations in developing account retention strategies.
18. Provide high-integrity feedback to operations and follow up on action plans.
19. Participate in re-bid processes for contract extensions and renegotiations.
20. Conduct quarterly business reviews (QBRs) including financial, performance, and opportunity reviews.
21. Conduct weekly flash reporting including forecasting, budgeting, and budget management.

1. 3-5 years of experience in IFM serving in a client-facing role on an account team, in procurement, finance, operations, or a related field.
2. Understanding of managing multiple facilities services for operational efficiency and client satisfaction.
3. Some knowledge of commercial kitchen equipment is preferred but not required.
4. Bachelor's Degree preferred.
5. Proven ability to analyze and present complex business reviews to clients.
6. Excellent interpersonal, communication, and negotiation skills with a strong customer service focus.
7. Ability to use analytical and intuitive judgment for decision-making.
8. Strong problem-solving skills.
9. Proficiency in Microsoft Word, Excel, and PowerPoint.

ESFM is a member of Compass Group USA

Compass Group is an equal opportunity employer committed to fair treatment of all applicants and associates. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Applications are accepted on an ongoing basis. Eurest services maintains a drug-free workplace.

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off, Holiday Time Off
• Employee Programs and Discounts
• Health and Wellness Programs
• Paid Parental and Personal Leave

For positions in Washington State, Maryland, or remote work, click for paid time off benefits info.

Req ID: 1424561

ESFM

Lacey Woodard

• Mid-Senior level

• Full-time

• Sales and Business Development

• Facilities Services

Title:

• Assists the Superintendent by providing input to identify key success factors, timing of procurement deliverables, and establishing common work breakdown structures.
• Provides leadership to cause the creation of organizational structure and processes required to fully execute the requirements of services and is responsible for the execution of Equipment services, quality, subcontractor performance, and construction cost.
• Evaluates Equipment service execution for compliance to contract, design data, schedule, cost budgets, and quality, advising the project team of status, issues, impacts, risk, and cost influence factors on to go" scope.
• Takes ownership of the Equipment craft schedule and develops short term look ahead schedules for the Foreman in alignment with the execution plan.
• Reviews and monitors cost and man-hour budget for installation process and develops a staff facilities equipment and tool requirement plan.
• Typically requires at least 5 years of experience in the building construction industry with extensive experience in related craft.

• Handles the dispatching of equipment as per approved PTW and upon the orders of the Support Services Superintendent based on the urgent requests from the areas.

• Checks the Daily Checklist Report submitted by equipment operators to know any issues with the equipment.

• Sees to it that the proper utilization and handling of all heavy equipment including crane, forklift, manlift, vacuum truck and boom truck and these are checked their conditions before being used in the site.

• Monitors the status of the jobs as per PTW and ensures equipment requests are closed out within the time-frame.

Certified as a Top Employer for UAE, Qatar, KSA, and Oman, KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

KONE Middle East, Turkey & Africa (KMTA) is embarking upon an exciting growth phase through a direct presence in 7 regions to complement our growth plans, we are looking for Maintenance Technicians with a service mindset to provide professional service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will ensure quality service, improve equipment safety and performance, and promote regular and proactive on-site communication to the customer and the people using the equipment. As a maintenance technician, you will be performing regular maintenance checks and tasks and attending call-outs.

Responsibilities

Customer relationship management

Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication (callout ETA, job performed, etc)

Responsible for accurate and real-time back reporting of work performed (at the equipment level)

Accountable for equipment safety and performance

Accountable for identifying site risks and communicating them to his supervisor

Accountable to take immediate action on-site in case of high-risk identification and to apply the escalation procedure

Accountable for identifying “unplanned” service repairs based on the equipment needs.

Service operations

Accountable for the end-users and the site safety

Responsible for safe working practices and carrying out the operations according to maintenance and safety instructions.

Accountable for the execution of the service visits (planned maintenance, callouts, and service repairs), respecting the schedule and time limit (callout), the quality standards, the time allocation, and the processes

Accountable for raising sales to lead to his supervisor

Accountable for exact and timely back reporting of the work done according to the process

Responsible for submitting timesheets based on the execution

Responsible for keeping the service tooling, van, instruments, etc, safe, maintained, and in good condition

Responsible for regular updates of his supervisor on all relevant information

Requirements

ITI / Vocational Certificate course / Diploma Engineering in Electrical / Electronics / Automation streams or equivalent

Good verbal and written English communication skills

Candidates with basic IT skills will be given a preference

Candidates with basic digital foundation skills will be the right candidate for this position

Minimum 5 years of solid Preventive Maintenance and Troubleshooting experience with a reputed elevator company is a must

Having a valid GCC driving license is an added advantage

Only candidates meeting the above requirements should apply for this position.

Read more on

Our client is seeking a Maintenance Technician to join their team for Jeddah and Riyadh. The ideal candidate will have a strong background in automotive repair and maintenance, with a focus on golf cart technology.

Key Responsibilities:

• Maintenance and Repair:
  • Conduct routine inspections and maintenance.
  • Diagnose and repair mechanical, electrical, and hydraulic systems.
  • Replace worn or damaged parts.
  • Troubleshoot and resolve issues related to batteries, chargers, and motors.
  • Perform preventative maintenance tasks to ensure optimal performance.
• Customer Service:
  • Interact with customers to understand their needs and concerns.
  • Provide excellent customer service, including timely repairs and clear communication.
• Safety:
  • Adhere to all safety regulations and procedures.
  • Maintain a clean and organized workspace.

Qualifications and Skills:

• Proven experience as a golf cart technician or similar role.
• Strong mechanical and electrical aptitude.
• Knowledge of golf cart systems and components.
• Ability to use diagnostic tools and equipment.
• Excellent problem-solving and troubleshooting skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.

One of our clients in the Automotive Industry in Saudi Arabia is hiring for the position of a Maintenance Technician.

Riyadh

Applicants should have relevant experience and be available for immediate joining or with a maximum of one month's notice.

Applicants are requested to submit their updated resumes and click the provided link to update their details to expedite the recruitment process.

1. Maintain all instruments and tools in good working condition.
2. Rectify electrical and mechanical faults in vehicles.
3. Assist in other carpool-related tasks.
4. Service all company vehicles.
5. Respond to emergencies and perform vehicle repairs during operations.
6. Keep the emergency generator ready in case of power failure.
7. Purchase emergency parts/spares from external suppliers.
8. Repair vehicles outside the company in case of accidents or sudden stoppages.
9. Maintain vehicles and forklifts according to the maintenance schedule.
10. Check and repair electrical faults to ensure smooth operation of plant, machinery, and equipment.
11. Prepare weekly repair reports.
12. Complete assigned tasks on job cards, including repairs, alterations, new installations, and erections.
13. Follow safety precautions during work.
14. Manage fire alarm and sprinkler systems.

• Report to the Maintenance Supervisor.
• Communicate with the Group Leader and Foreman.

We thank all applicants for their interest. Only shortlisted candidates will be contacted.

Join to apply for the Maintenance Technician role at NOV

Join to apply for the Maintenance Technician role at NOV

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• Performing preventative maintenance on all assigned equipment and operating systems.
• Clean and inspect equipment, repair/replace broken parts.
• Maintain machinery according to Preventative Maintenance Program
• Maintain a safe and clean work area with proper housekeeping and origination of tools and supplies.
• Coordinating and performing duties related to all maintenance such as servicing, repair of facilities equipment including machinery maintenance task.
• Track maintenance activities in CMMS (Computerized Maintenance Management System)
• Wear appropriate PPE.
• Comply with all Company policies, guidelines, and procedures.
• Comply with all HSE policies, guidelines, and procedures.
• Comply with all Quality policies, guidelines, and procedures.
• Perform other work-related tasks as assigned.
• Maintain clean and neat work area.
• Fabricate and install new equipment.
• Utilize safe work habits.
• Maintain parts and tools inventory.
  
  

• Performing preventative maintenance on all assigned equipment and operating systems.
• Clean and inspect equipment, repair/replace broken parts.
• Maintain machinery according to Preventative Maintenance Program
• Troubleshoot equipment.
• Maintain a safe and clean work area with proper housekeeping and origination of tools and supplies.
• Coordinating and performing duties related to all maintenance such as servicing, repair of facilities equipment including machinery maintenance task.
• Track maintenance activities in CMMS (Computerized Maintenance Management System)
• Wear appropriate PPE.
• Comply with all Company policies, guidelines, and procedures.
• Comply with all HSE policies, guidelines, and procedures.
• Comply with all Quality policies, guidelines, and procedures.
• Perform other work-related tasks as assigned.
• Maintain clean and neat work area.
• Fabricate and install new equipment.
• Utilize safe work habits.
• Maintain parts and tools inventory.
  
  

• Minimum 3-5 years in the Maintenance, mechanical and electrical repair with use of shop tools.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Oil and Gas

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Ras Al Khair, Eastern, Saudi Arabia 4 days ago

Ras Al Khair, Eastern, Saudi Arabia 2 months ago

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• Empowering the preventive maintenance as schedule based on machine maintenance manual.
• Responding and resolve unexpected machines technical issue by covering and supporting the 24/7 production operation schedule.
• Reducing repair service charge cost from OEM and minimizing the hours production lost.
• Troubleshooting and repairing electrical/electronics, pneumatic, Mechanical and hydraulic system.
• Assisting the Maintenance Leader with preventive and predictive maintenance on the facilities, CNC and production machinery when necessary.
• Installation/commissioning and repair maintaining of CNC machinery such as:
• CNC Lathe
• Vertical Lathe
• Horizontal Boring Machines
  
  
  

• Have a Diploma or BSc in Engineering.
• Have a minimum of 3 years of experiences in CNC machines and other Oil and Gas production equipment’s.
• Have a minimum of 2 years of experience in Cladding Rigs and High Pressure Unit.
• Able to read interpret schematic diagram and blue print.
• Be familiar with CNC Fanuc Control.
• Able to troubleshoot and repair electrical/electronics, pneumatic, Mechanical and hydraulic system.
  
  
  

• This role is a shift based working pattern
  
  
  

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits