PB - Corallium - Supervisor - Retail and F&B
Posted 8 days ago
Job Viewed
Job Description
Welcome to Corallium – A New Depth of Discovery Awaits
Corallium is a flagship experience under Red Sea Global (RSG), inspired by the wonders of the Red Sea. As a new attraction opening at Amaala’s Triple Bay, Corallium aims to offer transformative, world-class visitor journeys grounded in marine education, environmental regeneration, and immersive storytelling. It operates with the ambition of becoming a global benchmark in ocean experience and stewardship, aligned with RSG’s vision of responsible tourism, sustainability, and regeneration.
Every role at Corallium contributes directly to this mission — from planning and development to day-to-day guest delivery — as part of a team committed to excellence, innovation, and impact.
At Corallium, we are not only creating a one-of-a-kind marine destination — we are building a culture grounded in purpose. Whether you are a scientist, storyteller, technician, or guest experience expert, your role here will shape a legacy of ocean stewardship for generations to come.
Join our pioneering team and help bring the Red Sea’s wonders to life.
Ready to explore a role that inspires and impacts? Apply now and join us at the heart of the Red Sea.
Job Purpose:
- Support the successful launch and ongoing operations of Corallium’s retail and F&B outlets by supervising day-to-day performance, preparing pre-opening readiness, and ensuring seamless post-opening service delivery. This role ensures all outlets meet operational, safety, and brand standards while contributing to commercial goals and enhancing the guest experience across both in-house and third-party managed locations.
Job Responsibilities:
- Support the planning, setup, and operational readiness of all retail and F&B outlets in the pre-opening phase, including layout, equipment, staffing, and supplier onboarding.
- Supervise daily operations across outlets post-opening, ensuring service excellence, team readiness, and smooth guest flow.
- Monitor and manage staff performance, training schedules, and shift planning to ensure consistent service quality.
- Maintain accurate stock levels and lead inventory control processes, including ordering, stock rotation, loss prevention, and reconciliation.
- Ensure full compliance with health, safety, food hygiene, and accessibility standards, and coordinate with internal and external audit requirements.
- Coordinate with vendors and third-party partners to ensure timely supply, product quality, and alignment with service standards.
- Support execution of retail and F&B promotions, seasonal activations, and campaign rollouts in coordination with Marketing and Commercial teams.
- Work with the Marketing Manager on in-store branding, merchandising, and promotional visibility aligned with Corallium’s identity.
- Respond to guest feedback and complaints professionally and effectively, ensuring follow-up and escalation when required.
- Track and report daily sales, inventory movement, and outlet performance, offering insights and recommendations to management.
- Coordinate onboarding and ongoing training for all outlet staff to ensure operational standards and guest expectations are consistently met.
- Contribute to continuous improvement by identifying service gaps and recommending enhancements to retail and F&B experiences.
- Collaborate with other departments (Visitor Experience, Facilities, Commercial) to ensure an integrated, guest-focused approach across all outlets.
Job Requirements:
- Bachelor’s degree in Hospitality, Business, or a related field
- 6 years of relevant experience.
Technical Competencies:
- Retail and F&B operational management - Advanced
- Inventory tracking and ordering processes - Advanced
- Customer service and complaint resolution - Advanced
- Compliance with hygiene and safety regulations - Advanced
- Team supervision and shift scheduling: Intermediate - Advanced
- Point-of-sale systems and reporting tools - Advanced
- Product merchandising and visual standards - Advanced
- Vendor and supplier coordination - Advanced
Disclaimer:
- This job description outlines the core responsibilities of the role but is not exhaustive. Additional tasks related to the broader department may be assigned as required. This document does not represent an employment contract.
PB - Corallium - Supervisor - Retail and F&B
Posted 12 days ago
Job Viewed
Job Description
Welcome to Corallium - A New Depth of Discovery Awaits
Corallium is a flagship experience under Red Sea Global (RSG), inspired by the wonders of the Red Sea. As a new attraction opening at Amaala's Triple Bay, Corallium aims to offer transformative, world-class visitor journeys grounded in marine education, environmental regeneration, and immersive storytelling. It operates with the ambition of becoming a global benchmark in ocean experience and stewardship, aligned with RSG's vision of responsible tourism, sustainability, and regeneration.
Every role at Corallium contributes directly to this mission - from planning and development to day-to-day guest delivery - as part of a team committed to excellence, innovation, and impact.
At Corallium, we are not only creating a one-of-a-kind marine destination - we are building a culture grounded in purpose. Whether you are a scientist, storyteller, technician, or guest experience expert, your role here will shape a legacy of ocean stewardship for generations to come.
Join our pioneering team and help bring the Red Sea's wonders to life.
Ready to explore a role that inspires and impacts? Apply now and join us at the heart of the Red Sea.
Job Purpose:
- Support the successful launch and ongoing operations of Corallium's retail and F&B outlets by supervising day-to-day performance, preparing pre-opening readiness, and ensuring seamless post-opening service delivery. This role ensures all outlets meet operational, safety, and brand standards while contributing to commercial goals and enhancing the guest experience across both in-house and third-party managed locations.
Job Responsibilities:
- Support the planning, setup, and operational readiness of all retail and F&B outlets in the pre-opening phase, including layout, equipment, staffing, and supplier onboarding.
- Supervise daily operations across outlets post-opening, ensuring service excellence, team readiness, and smooth guest flow.
- Monitor and manage staff performance, training schedules, and shift planning to ensure consistent service quality.
- Maintain accurate stock levels and lead inventory control processes, including ordering, stock rotation, loss prevention, and reconciliation.
- Ensure full compliance with health, safety, food hygiene, and accessibility standards, and coordinate with internal and external audit requirements.
- Coordinate with vendors and third-party partners to ensure timely supply, product quality, and alignment with service standards.
- Support execution of retail and F&B promotions, seasonal activations, and campaign rollouts in coordination with Marketing and Commercial teams.
- Work with the Marketing Manager on in-store branding, merchandising, and promotional visibility aligned with Corallium's identity.
- Respond to guest feedback and complaints professionally and effectively, ensuring follow-up and escalation when required.
- Track and report daily sales, inventory movement, and outlet performance, offering insights and recommendations to management.
- Coordinate onboarding and ongoing training for all outlet staff to ensure operational standards and guest expectations are consistently met.
- Contribute to continuous improvement by identifying service gaps and recommending enhancements to retail and F&B experiences.
- Collaborate with other departments (Visitor Experience, Facilities, Commercial) to ensure an integrated, guest-focused approach across all outlets.
Job Requirements:
- Bachelor's degree in Hospitality, Business, or a related field
- 6 years of relevant experience.
Technical Competencies:
- Retail and F&B operational management - Advanced
- Inventory tracking and ordering processes - Advanced
- Customer service and complaint resolution - Advanced
- Compliance with hygiene and safety regulations - Advanced
- Team supervision and shift scheduling: Intermediate - Advanced
- Point-of-sale systems and reporting tools - Advanced
- Product merchandising and visual standards - Advanced
- Vendor and supplier coordination - Advanced
Disclaimer:
- This job description outlines the core responsibilities of the role but is not exhaustive. Additional tasks related to the broader department may be assigned as required. This document does not represent an employment contract.
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