120 Retail Services jobs in Saudi Arabia

Company Description

At Olive Hyper KSA, we make shopping exciting. From groceries to fashion, home essentials to electronics, we bring quality, variety, and value under one roof — creating a smarter, more enjoyable shopping experience for everyone. Our mission is to provide customers with a comprehensive and satisfying shopping experience, ensuring convenience and affordability. We pride ourselves on offering diverse products that cater to our customers' various needs and preferences.

Role Description

This is a full-time on-site role for a Store Manager, located in Yanbu. The Store Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, managing staff, and achieving sales goals. The Store Manager will also handle inventory management, implement retail loss prevention strategies, and maintain store presentation standards. Additionally, the Store Manager will develop and maintain strong customer relationships and ensure a high level of customer service.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong Communication skills
• Experience in Store Management
• Knowledge of Retail Loss Prevention strategies
• Excellent leadership and team management abilities
• Strong organizational and multitasking skills
• Experience in the retail industry is a plus
• Bachelor's degree in Business Administration, Management, or related field is preferred

Lead the Decathlon store to become the local reference for sport by balancing:

• People: build a motivated, happy, and skilled team.
• Planet: drive sustainable and eco-friendly practices.
• Profit: ensure healthy sales growth and profitability.

Key Responsibilities

1. Business Project

2. Design and implement a local omnichannel commercial strategy.

3. Offer sustainable solutions (second-hand, rental, repair).

4. Build partnerships and engage with the local community.

5. Customer Experience

6. Grow sales and services across all channels.

7. Guarantee customer satisfaction and safety.
8. Optimize team schedules and store organization.

9. Manage resources responsibly (waste, energy, transport).

10. Team & People Management

11. Motivate, train, and develop teammates.

12. Ensure compliance with labor laws and company policies.
13. Recruit and structure the team for future challenges (digital, sustainability).

Core Skills

• Behavioral: communication, decision-making, customer focus, adaptability, teamwork, strategic mindset.
• Technical: project & business management, data & security, labor & trade law, sustainability, crisis management

Stakeholders

• Customers and local community.
• Store teammates and peers.
• Regional/local leaders.
• Partners and institutions.

Main Purpose

Lead the Decathlon store to become the local reference for sport by balancing:

 People: build a motivated, happy, and skilled team.

Planet: drive sustainable and eco-friendly practices.

rofit: ensure healthy sales growth and profitability.

Key Responsibilities

• Business Project
• Design and implement a local omnichannel commercial strategy.
• Offer sustainable solutions (second-hand, rental, repair).
• Build partnerships and engage with the local community.
• Customer Experience
• Grow sales and services across all channels.
• Guarantee customer satisfaction and safety.
• Optimize team schedules and store organization.
• Manage resources responsibly (waste, energy, transport).
• Team & People Management
• Motivate, train, and develop teammates.
• Ensure compliance with labor laws and company policies.
• Recruit and structure the team for future challenges (digital,

sustainability).

Core Skills

ehavioral: communication, decision-making, customer focus, adaptability, teamwork,

strategic mindset.

echnical: project & business management, data & security, labor & trade law,

sustainability, crisis management.

Stakeholders

ustomers and local community.

tore teammates and peers.

egional/local leaders.

artners and institutions.

Gianvito Rossi, Al Faisaliah Mall (Saudization)
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few

About the Role
To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction

What You'll Be Doing
Functional Roles & Responsibilities
· Establish and maintain effective professional relationships with key business partners.

· Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties

· Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness.

· Monitor sales per square foot to ensure maximum productivity within brand and store specifications

· Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.

· Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets

· Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.

· Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.

· Analyse stock management information available to ensure sales opportunities are maximised.

· Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.

· Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.

· Ensure all Company policies and procedures are implemented and adhered to.

· Prepare and implement stock takes in store in liaison with the Operations team.

· Ensure Company Health & Safety standards are adhered to at all times.

People Management Roles and Responsibilities
· Provide leadership and direction to team members towards the achievement of goals and objectives

· Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

About You
Education/Certification and Continued Education
· Graduate in any discipline

Years of Experience
· years' experience of successfully running a profitable retail store (Saudi national only)

Skills
· Timely Decision Making

· Written Communications

· Managing and Measuring Work

· Problem Solving

· Self Development

· Approachability

Company Description

CAFFEINE LAB COFFEE ROASTERS محمصة كافيين لاب is dedicated to producing the highest quality, sustainable coffee. We have built strong relationships with our farmers and communities, ensuring mutual benefit and exceptional coffee standards. Our investment in people, professional standards, training, and equipment enables us to serve the best coffee to our customers worldwide.

Role Description

This is a full-time on-site role for a Store Manager located in Jeddah. The Store Manager will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing inventory, and maintaining effective communication with staff and customers. Additional responsibilities include implementing retail loss prevention strategies and ensuring the store meets its sales and operational goals.

Qualifications

• Excellent Customer Satisfaction, Customer Service, and Communication skills
• Proven experience in Store Management
• Knowledge and implementation of Retail Loss Prevention practices
• Strong leadership and organizational abilities
• Proficiency in inventory management and sales strategies
• Bachelor's degree in business administration, management, or related field is a plus
• Previous experience in the coffee or retail industry is advantageous

The Opportunity:

coolRed Cactus is currently seeking a dynamic Store Manager to a lead series of pop-up shops in KSA and our first luxury beauty store in Riyadh. Taking pride in the coaching and development of frontline teams, the Store Manage will be geared towards exceptional customer service and operational excellence. Reporting directly to the Retail Operations Manager, the Store Manager will be responsible for the overall performance, recruitment, operational management as well as inventory management, creating and executing an agile business plan to attract customers through customer centricity and relationship management. They will be an ambitious leader capable of developing high performing and happy teams by helping others reach their full potential.

The Role:

Assistant Store Manager excellence requires full-time in-store presence:

· Recruitment of best-in-class team who will deliver excellent customer experience.

· Management of the store operations in order to achieve sales objectives and operations key performance indicator in line with the brand's vision.

· Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.

· Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.

· Demonstrating a hands-on approach to sales leadership through being a team member of the sales floor.

· Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage

· Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.

· Contributing to the development of marketing strategies and in-store events through consistent communication with regional management.

· Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.

· Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.

The Candidate:

Key attributes of a Store Manager include:

· Proven retail management experience within the GCC retail beauty industry.

· Extensive experience with customer and sales service targets and key performance indicators.

· Retail operations experience with inventory and facilities management, including cash reconciliation.

· Strong interpersonal and communication skills, with a sense of business acumen.

· Fluency in English and Arabic is a must.

Work Where You Matter

At Dollar General, our mission is Serving Others We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at

Job Details

General Summary
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

DUTIES And ESSENTIAL JOB FUNCTIONS

• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Make recommendations regarding employee pay rate and advancement.
• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Provide superior customer service leadership.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Ensure that store is adequately equipped with tools necessary to perform required tasks.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Complete all paperwork and documentation according to guidelines and deadlines.

Qualifications
KNOWLEDGE and SKILLS:

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Certain store locations may give preference to bilingual Spanish speakers.

WORK EXPERIENCE And/or EDUCATION

• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.

Competencies

• Aligns motives, values and beliefs with Dollar General values.
• Supports ownership by tapping into the potential of others.
• Acts as a liaison between the corporate office and store employees.
• Fosters cooperation and collaboration.
• Interacts with staff tactfully yet directly and maintains an open forum of exchange.
• Demonstrates responsiveness and sensitivity to customer needs.
• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
• Provides continuous attention to development of staff.
• Recruits, hires and trains qualified applicants to fulfill a store need.
• Ensures store compliance to federal labor laws and company policies and procedures.

WORKING CONDITIONS And PHYSICAL REQUIREMENTS

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
• Fast-paced environment; moderate noise level.
• Occasionally exposed to outside weather conditions.

Dollar General Corporation is an equal opportunity employer.

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

As a Store Manager/Store Director, you will constantly seek out business opportunities to exceed commercial results, driven by an entrepreneurial spirit. You will coach and develop the team in a style which is personable and hands-on. You will inspire your team to always put the client first, continually looking for ways to exceed the client's expectations.

Your role will be:

Team Management and Development

• Grow and develop your team through regular coaching and feedback. Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans.
• Identify, recruit, and develop talent, securing succession plans.
• Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment.
• Organize the team and shop floor coverage in an effective manner to meet the changing business needs.
• Provide support and guidance to new joiners, ensure their onboarding path is fully completed so their integration into the company is positive.
• Communicate with passion and inspire the team on company messages and information during morning briefings, training, and one to one meeting.

Client Experience

• Lead from the front, role modelling the way to connect with clients and coaching the team on the selling ceremony "in the moment".
• Manage the customer flow through effective forward planning and reactive organization to ensure each client is given the correct level of service and no client is left unattended or unacknowledged.
• Build a client centric mindset within the store which focuses on always exceeding the client expectations.
• Develop client database by optimizing data quality and quantity.
• Train and develop the team to be confident in their after-sales knowledge.

Business Development

• Grow the top line sales of the store, identifying opportunities and maximizing potential.
• Develop, define and implement relevant and tangible action plans in line with company's needs and expectations.
• Focus on category development within the store, collaborating with all the relevant functions to ensure each category potential is maximized.
• Build, grow and develop a loyal client base, utilizing all available tools and opportunities.
• Acts as a brand promoter, networking and creating awareness through representation of the brand at local activities.
• Connect with internal and external peers in the market to create an effective collaborative network.
• Understands external competitive landscape and market trends and is constantly taking steps to increase knowledge and awareness.
• Proactively share market insights and opportunities with business stakeholders.
• Monitor business performance, results and audits and develop actions as needed.

Operations

• Maintain a thorough understanding of policies, standards and procedures, ensuring they are communicated and implemented.
• Ensure the flawless implementation and adoption of the Retail tools and assets for FOH and BOH client and user experience.
• Maintain inventory and be accountable for inventory management and accuracy.
• Ensure that all store processes and procedures are harmonized in order to provide best in class client experience including:
• All Health & Safety matters are adhered to.
• Store Facilities are maintained.
• Grooming Guidelines are respected.
• Effective collaboration between front and back of house teams and activities.
• Additional duties and management responsibilities as required.

What is important for the role:

• Proven experience within a similar environment leading diverse people to success.
• Effective communication and interpersonal skills, valuing, and amplifying diversity.
• Leads with empathy and curiosity to listen and understand.
• Strong and demonstratable commercial acumen.
• Ability to be agile, creative, and commercial in solution development.
• Passionate and knowledgeable about our product and the industry.
• A Client centric mindset with a passion to exceed expectations.
• A committed Team Player, able and willing to collaborate with various stakeholders.
• A deep interest in Fashion, Art, and Culture.
• Fluent in English and Arabic

About LOEWE

Created in Spain in 1846, LOEWE approaches 180 years as one of the world's major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand's belief in the importance of craft in today's culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison's journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.

Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.

Today, Loewe's master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe's ideals and vision.

Radical and ever-evolving: here's to another 200 years of Loewe history

Since 2013, Jonathan Anderson, Loewe's Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.

Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women's and Men's collections, Loewe has been further elevated as an influential and global cultural force.

At the intersection of fashion, craft and culture, Loewe's ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand's durability for another 200 years… and more.

We are actively looking for a detail-oriented
Store Manager
to join our
Stores Operations
team

Responsibilities

• Set and execute sales performance goals to increase profitability
• Hire, train, and assess store employee's productivity and performance
• Maintain orderly, presentable appearance of the store
• Oversee stock and store operations

Qualifications

• High school education or equivalent experience
• 3+ years' store management experience
• Customer centric with a positive attitude
• Ability to communicate effectively in Arabic & English.
• Able to move to the job location.
• Excellent Leadership skills.