880 Retail Sales Roles jobs in Saudi Arabia

Khobar, Saudi Arabia | Posted on 11/03/2024

We seek an experienced and dynamic Retail Manager to oversee our store operations, with a strong emphasis on Personal Protective Equipment (PPE), industrial tools, or auto service centers. The ideal candidate will have a proven track record in managing retail environments, a deep understanding of the industry, and the ability to drive sales and enhance customer satisfaction.

1. Store Operations: Manage day-to-day store operations, ensuring efficiency and effectiveness in all processes.
   
2. Sales Management: Develop and implement sales strategies to meet and exceed revenue targets.
   
3. Customer Service: Ensure high levels of customer satisfaction through excellent service and problem resolution.
   
4. Team Leadership: Recruit, train, and supervise staff, fostering a positive work environment and promoting teamwork.
   
5. Inventory Control: Oversee inventory management, including ordering, stocking, and tracking supplies.
   
6. Marketing and Promotions: Plan and execute marketing campaigns and promotional activities to attract and retain customers.
   
7. Financial Management: Monitor financial performance, manage budgets, and prepare financial reports.
   
8. Compliance: Ensure compliance with company policies, safety regulations, and industry standards.
   

1. Experience: Minimum of 5 years of experience in retail management, preferably in PPE, industrial tools, or auto service centers.
   
2. Education: Bachelor's degree in Business Administration, Retail Management, or a related field.
   
3. Strong leadership and organizational skills.
   
4. Excellent communication and interpersonal skills.
   
5. Proven ability to drive sales and manage a retail environment.
   
6. Proficient in using retail management software and tools.
   

• Customer-focused mindset.
  
• Ability to work in a fast-paced environment and handle multiple tasks.
  
• Analytical thinking and problem-solving abilities.
  

Reports To: CEO

Interested candidates are encouraged to apply by submitting their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.

We are an equal-opportunity employer and welcome applications from all qualified individuals.

Join our team and make a significant impact in a thriving retail environment!

Who we are?

For more than 30 years, we developed a coffee system that allowed people to create the perfect barista-quality experience at home. We had that dream, and we made it a reality.

Our innovations have redefined the way millions of people enjoy their coffee, growing from a ground-breaking idea in Switzerland to a global brand with a presence in 82 countries.

Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Vevey, Switzerland, Nespresso is present in over 60 countries and counts over 13,000 employees worldwide. To learn more visit .

What working at Nespresso means?

At Nespresso sustainability is at the heart of everything we do, because we believe that coffee can be a force for good which shapes lives and landscapes for the better. We celebrate farmers as artists and revive devastated farmlands to grow new beginnings.

We've built our company, our products and our practices on one simple premise: that every cup of Nespresso should have a positive impact. Whether it is in supporting the people who nurture, grow and harvest coffee beans or our choice of materials, production processes and what we do to help customers recycle our aluminum coffee capsules. We believe in empowering everyone to be an agent of change, contributing to a community sharing similar values.

How will you Grow?

At Nespresso, we believe that every employee should have the opportunity to reach their full potential.

We know that our people set us apart and ensure we are successful year after year. That's why we want you to be the best you can be every day.

You will have many opportunities to make a difference and develop and continuously grow your knowledge and competencies in a fast-changing environment. We come together as a diverse team to challenge the status quo and cultivate new ideas that push the boundaries, both within and outside of coffee.

We are at our best when we take action and work collectively to achieve our ambition.

What we Offer?

Nespresso is a caring company. Just as we care about our customers, the coffee farmers and the natural environment, we also care about our people and offer them a dynamic, inclusive, and international working environment with many opportunities across different functions and regions, and even across brands under our parent company, Nestlé. It helps you reach your full potential, such as an internationally mobile career that truly broadens your experience and knowledge.

We believe that 'the whole is greater than the sum of its parts'. That is why we are committed to offer a competitive total rewards package that includes fixed pay, variable pay, employee benefits, and personal growth and development for all employees. Our total rewards package varies locally to reflect differing candidate aspirations and to respond to what our employees value in each market. Across the globe, we make sure that everyone who works with us has everything they need to succeed.

Join us at Nespresso, let's grow TOGETHER

People are at the heart of our success - all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.

Retail Manager

Main Job Purpose:

Develop and drive Nespresso sales for the Boutique network, respecting the brand values and the international guidelines, put in place commercial and people management tools to ensure sales and profit performance, customer service and operational excellence.

A Day in the Life of a Retail Manager:

You will ensure consistency of the Nespresso Brand and the holistic customer experience through

Premium Brand Values:

• Guarantee consistency of the Nespresso Brand and the consumer experience in a premium retail environment with alignment between all Nespresso Channels (Boutiques, Call Centre, e-Commerce and Trade
• Support the B2C Commercial Manager in deploying retail elements of an omni-channel approach to the B2C business.
• Ensure that Boutique staff are respecting the Nespresso five attributes: Warmth & Empathy, Experience, Retailer spirit, Responsiveness and Style
• Monitor and improve Boutiques service levels ensuring to achieve Net Promoter Score and Customer Voice KPIs

Commercial Strategy and Operations Excellence:

• Define the retail strategy as part of an omni-channel approach to drive sales & profitability through the Boutique Network and manage total cost of the team through the support from the boutique leaders.
• Develop activity calendar with commercial and marketing teams and manage product assortment to achieve target.
• Analyze and identify sales data for retail performance & boutique insights and trends (in close collaboration with commercial analyst) and propose initiatives to drive traffic & sales to boutiques
• Ensure boutique operations, maintenance & safety are in accordance with international guidelines
• Propose and drive improvements to enhance operational efficiency, collaborating with other departments
• Responsible for corporate consistency of the Visual Merchandising (VM) Guidance, working closely with Marketing to define the approach for the campaigns and coach the leaders on implementation.
• Conduct regular operational excellence audits, propose corrective actions and follow-up to ensure completion
• Effectively manage Third Parties to ensure that it is in line with the Nespresso brand purpose and in compliance with local regulations and Nestlé standards and policies

People and Organization Development:

• Support the Boutique Managers in Employee Lifecycle Management and ensure strong management presence through regular visits and evaluation.
• Develop commercial, entrepreneurial and leadership skills for Boutique Management.
• Build the Nespresso culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism
• Work with Market Trainer to ensure knowledge & development needs are met

Project Management:

• Support a retail location strategy, helping to identify new locations, relocation, renovation and pop-up projects for Boutiques in collaboration with the B2C Commercial Manager
• Support contract negotiations with landlord duly respecting international guidelines
• Manage boutique projects from initiation to execution by developing the project planning and employing appropriate project management approaches, processes, and tools
• Ensure boutique projects are delivered in adherence to budget, schedule and scope by providing status reports, raising key issues and risks, determine mitigating actions, and completing financial monitoring and reporting
• Facilitate boutique project-related stakeholder communications

As Assistant Retail Manager, you must possess the knowledge, skills and abilities and able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable adjustments.

Specifically, you will be responsible for performing the following tasks to the highest standards

All Departmental sales areas are operating, with the clear goal of maximizing revenue at all times through training the operational teams.

Sets clear goals for the operational team members in relation to financial targets for the respective retail stores and retail channels.

To ensure team members are performing to the highest standards at all times ensuring guest and team member satisfaction target are met.

To communicate relevant information with team members in order to improve internal communication within the Department and Company.

To comply with standards at all times in order to drive and improve business excellence through monitoring, measuring, analyzing performance and taking corrective or preventative action.

To ensure actual expenses do not exceed the Department budget in order to increase profit.

What are we looking for?

An Assistant Retail Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

Positive attitude and good communication skills

Ability to work under pressure

Ability to work on your own or as part of a team

Good numeracy and literacy skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions

Previous experience with strong responsibility

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Salwa Beach & Villa

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Retail and Gift Shop

Candidates should possess a positive attitude, good communication skills, and the ability to work under pressure.

Previous experience with strong responsibility is advantageous.

The Retail Manager plays a critical role in driving retail performance, optimizing operational excellence, and delivering exceptional customer experience in alignment with brand values in Saudi Arabia.

This role leads store teams, partners cross-functionally with key departments, and champions innovation, education, and a customer-first culture.

Reporting to: Director of Retail & Education, Middle East

Location: Riyadh, Saudi Arabia

Job Responsibilities

RETAIL STRATEGY & PERFORMANCE

• Develop and execute strategies to drive sales and elevate brand presence.
• Monitor KPIs with the Business Analyst to improve store performance.
• Lead customer engagement initiatives aligned with brand values.
• Ensure operational excellence and service consistency across stores.
• Manage inventory, stock movement, and replenishment processes.
  
  

• Set and track sales targets to ensure revenue growth.
• Analyze store performance data with the Retail Business Analyst.
• Drive conversion and customer retention strategies.
• Hold teams accountable for meeting KPIs.
• Collaborate on product launches and sales planning with brand team
  
  

• Oversee daily operations across all retail locations in Saudi Arabia (Sephora)
• Optimize stock and supply chain efficiency with cross-functional teams.
• Implement best practices for loss prevention and risk management.
• Ensure effective execution of marketing campaigns and launches.
• Use customer feedback to refine operational processes.
  
  

• Champion an inclusive and elevated customer experience.
• Leverage data to shape personalized service strategies.
• Train teams in storytelling and service excellence.
• Address feedback to improve in-store experience.
• Lead local outreach and brand engagement events
  
  

• Maintain brand integrity through consistent visual merchandising.
• Use shopper insights to refine merchandising strategies.
• Ensure successful execution of new launches and displays.
• Optimize store layouts to support sales goals.
• Monitor stock levels and merchandising execution.
  
  

• Lead and mentor retail teams to build a high performance culture.
• Support career growth and succession planning.
• Partner with HR on training and development programs.
• Use data to guide coaching and performance reviews
• Foster a collaborative, engaged, and accountable culture.
  
  

Join to apply for the Retail Manager - Saudi Arabia role at Kendo Brands, Inc.

Join to apply for the Retail Manager - Saudi Arabia role at Kendo Brands, Inc.

The Retail Manager plays a critical role in driving retail performance, optimizing operational excellence, and delivering exceptional customer experience in alignment with brand values in Saudi Arabia.

This role leads store teams, partners cross-functionally with key departments, and champions innovation, education, and a customer-first culture.

Reporting to: Director of Retail & Education, Middle East

Location: Riyadh, Saudi Arabia

Job Responsibilities

RETAIL STRATEGY & PERFORMANCE

• Develop and execute strategies to drive sales and elevate brand presence.
• Monitor KPIs with the Business Analyst to improve store performance.
• Lead customer engagement initiatives aligned with brand values.
• Ensure operational excellence and service consistency across stores.
• Manage inventory, stock movement, and replenishment processes.
  
  

• Set and track sales targets to ensure revenue growth.
• Analyze store performance data with the Retail Business Analyst.
• Drive conversion and customer retention strategies.
• Hold teams accountable for meeting KPIs.
• Collaborate on product launches and sales planning with brand team
  
  

• Oversee daily operations across all retail locations in Saudi Arabia (Sephora)
• Optimize stock and supply chain efficiency with cross-functional teams.
• Implement best practices for loss prevention and risk management.
• Ensure effective execution of marketing campaigns and launches.
• Use customer feedback to refine operational processes.
  
  

• Champion an inclusive and elevated customer experience.
• Leverage data to shape personalized service strategies.
• Train teams in storytelling and service excellence.
• Address feedback to improve in-store experience.
• Lead local outreach and brand engagement events
  
  

• Maintain brand integrity through consistent visual merchandising.
• Use shopper insights to refine merchandising strategies.
• Ensure successful execution of new launches and displays.
• Optimize store layouts to support sales goals.
• Monitor stock levels and merchandising execution.
  
  

• Lead and mentor retail teams to build a high performance culture.
• Support career growth and succession planning.
• Partner with HR on training and development programs.
• Use data to guide coaching and performance reviews
• Foster a collaborative, engaged, and accountable culture.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Personal Care Product Manufacturing

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The Retail Manager plays a critical role in driving retail performance, optimizing operational excellence, and delivering exceptional customer experience in alignment with brand values in Saudi Arabia.

This role leads store teams, partners cross-functionally with key departments, and champions innovation, education, and a customer-first culture.

Reporting to: Director of Retail & Education, Middle East

Location: Riyadh, Saudi Arabia

Job Responsibilities

RETAIL STRATEGY & PERFORMANCE

• Develop and execute strategies to drive sales and elevate brand presence.
• Monitor KPIs with the Business Analyst to improve store performance.
• Lead customer engagement initiatives aligned with brand values.
• Ensure operational excellence and service consistency across stores.
• Manage inventory, stock movement, and replenishment processes.
  
  

• Set and track sales targets to ensure revenue growth.
• Analyze store performance data with the Retail Business Analyst.
• Drive conversion and customer retention strategies.
• Hold teams accountable for meeting KPIs.
• Collaborate on product launches and sales planning with brand team
  
  

• Oversee daily operations across all retail locations in Saudi Arabia (Sephora)
• Optimize stock and supply chain efficiency with cross-functional teams.
• Implement best practices for loss prevention and risk management.
• Ensure effective execution of marketing campaigns and launches.
• Use customer feedback to refine operational processes.
  
  

• Champion an inclusive and elevated customer experience.
• Leverage data to shape personalized service strategies.
• Train teams in storytelling and service excellence.
• Address feedback to improve in-store experience.
• Lead local outreach and brand engagement events
  
  

• Maintain brand integrity through consistent visual merchandising.
• Use shopper insights to refine merchandising strategies.
• Ensure successful execution of new launches and displays.
• Optimize store layouts to support sales goals.
• Monitor stock levels and merchandising execution.
  
  

• Lead and mentor retail teams to build a high performance culture.
• Support career growth and succession planning.
• Partner with HR on training and development programs.
• Use data to guide coaching and performance reviews
• Foster a collaborative, engaged, and accountable culture.
  
  

Reports to: CEO

General Objective of the Role:

The Sales Manager aims to balance meeting customer needs with achieving company goals through:

• Achieving sales growth and increasing revenue.
• Developing effective sales strategies.
• Managing and motivating the sales team to ensure optimal performance.
• Building strong customer relationships to increase loyalty.
• Analyzing the market to identify opportunities and challenges.
• Improving processes to enhance efficiency.

• Academic Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field.
• Requirements: Practical experience in the same field (5–7 years), preferably including work in retail companies.
• Experience in developing and implementing sales strategies.
• Experience with ERP systems such as Oracle or SAP.
• Familiarity with CRM systems and sales analysis tools.
• Proficiency in Microsoft Excel.
• Strong communication skills with customers.

• Develop and implement effective sales strategies to achieve business goals.
• Analyze market trends and competitor activities to identify growth opportunities.
• Prepare sales forecasts and set performance targets for the team.

• Recruit, train, and guide the sales team to improve performance.
• Monitor team performance, provide constructive feedback, and ensure accountability.
• Foster a positive and collaborative work environment to ensure team success.

• Build and maintain strong relationships with key customers and stakeholders.
• Address customer needs and concerns promptly to ensure satisfaction.
• Develop long-term partnerships with customers to encourage repeat business.

• Monitor and analyze sales data to identify trends and areas for improvement.
• Prepare detailed sales reports and present them to senior management.
• Oversee contract negotiations, pricing strategies, and customer agreements.

• Director

• Full-time

• Management, Sales, and Business Development

• Staffing and Recruiting, Retail, and Retail Pharmacies

Overview

Responsible for driving TP-Link’s Consumer Business (SOHO & Tapo) sales performance and channel expansion across major retail partners in Saudi Arabia. This role manages existing key retail accounts such as Jarir, Extra, Lulu, while identifying and onboarding new retailers to grow market presence across the KSA market.

• Achieve monthly, quarterly and annual sales targets for SOHO and Tapo product lines in KSA
• Grow market share and enhance brand visibility within assigned retailers across KSA
• Maintain strong relationships with buyers, category managers, and store-level contacts
• Distributor stock planning, forecasting, and inventory sell-through management
• Manage commercial negotiations and promotions with key retailers
• Identify and develop new retail and e-commerce key accounts (e.g., Noon, Amazon.sa)
• Develop annual retail business plans, promotions, and marketing campaigns
• Conduct product trainings, retail roadshows and in-store promoter programs
• Execute planogram, merchandising and retail visibility standards, improve in-store shelf image display
• Weekly and daily shop visits, monitor competitor activity, pricing, and market dynamics
• Prepare sales performance reports and conduct monthly business reviews

• Bachelor’s Degree in Business, Marketing or related field (MBA is a plus)
• Strong network and experience working with Jarir, Extra, Lulu or similar retailers in KSA
• 5+ years of experience in Retail Sales or Key Account Management within Consumer Electronics/FMCG
• Excellent negotiation, communication, and presentation skills
• Strong understanding of sales forecasting, inventory planning, and P&L basics
• Fluency in English is required; Arabic is a strong advantage
• Self-driven, result-oriented, and able to work independently in a fast-paced environment
• Strong knowledge of the Saudi retail market and e-commerce landscape

TP-Link is a global provider of networking products, offering innovative solutions to connect people, businesses, and communities to the possibilities of the digital world. With a commitment to quality and cutting-edge technology, TP-Link continues to be a leader in the networking industry.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, TP-Link is expanding today to exceed the demands of tomorrow.

Join us in shaping the future of technology. Your next career move could be at TP-Link!

Disclaimer: This job profile represents the core responsibilities and qualifications of the role. Additional duties may be required to fulfil the evolving needs of TP-Link and its affiliates.