130 Retail Manager jobs in Saudi Arabia

retail store operations & developing B2B business. Identifying corporate customers for business, Road shows at large corporate houses, Daily sales report from the retail stores along with reconciliation must be submitted to Finance team

On behalf of
Zimmermann
, we are hiring for a
Retail Manager
to oversee our existing stores in
KSA & Bahrain
, and who will be part of the growth of the brand in the Middle East.

Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.

*What You'll Be Doing *
The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&P adherence and KPI's achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include:

• Ensure client satisfaction and achieve consistent sales & KPIs.
• Develop strategies and action plans for sales targets.
• Maximize sales through service strategies, tracking performance, and motivating teams.
• Regularly report performance and mentor Store Managers.
• Provide feedback on stock issues and ensure product knowledge among team members.
• Manage and grow the client database in compliance with GDPR.
• Ensure accurate client details and product availability for appointments.
• Communicate with clients about new launches and organize appointments.
• Develop teams in client service, brand, and product knowledge.
• Train stores in online fulfillment and policies.
• Lead and motivate teams to achieve KPIs.
• Provide feedback and conduct regular meetings to discuss performance and development.
• Lead and inspire the retail team.
• Oversee recruitment and onboarding of Store Managers.
• Manage stock accurately and efficiently.
• Monitor stock losses and work with B&P team for consolidations.
• Manage store expenses and ensure timely reporting.
• Maintain high Visual Presentation standards.
• Assist with new store setups and ensure weekly floral arrangements.
• Provide feedback on maintenance and ensure timely completion of works.
• Drive in-store events and manage them per company expectations.
• Enter client details post-event and send "thank you" notes.
• Report event details to management.

*What You'll Need To Succeed *

• This role will be based in Riyadh, KSA. Travel required to Jeddah and Bahrain
• Experience managing a network of stores in luxury retail, within the Middle East
• Fluency in Arabic is mandatory for this role
• Experience in Luxury Retail. Either leading a flasghip Luxury store or multiple stores/locations
• Ability to maximize and drive sales performance of your stores
• Ability to set and drive clienteling activities
• Strong interpersonal skills and experience managing multiple stakeholders

*What You'll Need To Succeed *

• The applicant must have previous management experience in fashion (essential), amazing client service skills, a proven ability to inspire, engage and develop team members to exceed KPI results, impeccable attention to detail and exceptional communication skills.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Looking for an experienced and dynamic Retail Manager to oversee multiple retail locations across Riyadh. This role is responsible for driving sales, ensuring operational excellence, and leading store teams to deliver an exceptional customer experience.

Key Responsibilities

Sales & Performance Management

• Develop and implement sales strategies to achieve revenue targets.
• Monitor store performance, analyse sales reports, and identify areas for improvement.
• Drive initiatives to increase foot traffic, conversion rates, and average transaction value.

Operations & Compliance

• Ensure all stores comply with company policies, SOPs, and local regulations.
• Optimise stock levels, inventory management, and visual merchandising.
• Conduct regular store visits to assess operational standards and address any issues.

Team Leadership & Development

• Recruit, train, and mentor store managers and staff to maintain a high-performing team.
• Conduct performance reviews and provide coaching to enhance employee development.
• Foster a positive work environment that encourages teamwork and motivation.

Customer Experience & Brand Standards

• Ensure outstanding customer service is delivered across all locations.
• Maintain brand consistency in store presentation, product offerings, and customer engagement.
• Gather customer feedback and implement improvements to enhance the shopping experience.

Financial & Budget Management

• Manage budgets, control expenses, and optimise operational costs.
• Ensure efficient use of resources to maximise profitability.
• Identify new business opportunities to drive growth in the assigned region.

Requirements

• Proven experience as an Area Manager, Multi-Store Manager, or similar role in the retail industry.
• Strong leadership, coaching, and team management skills.
• Solid understanding of retail operations, sales strategies, and customer service excellence.
• Ability to analyse data, drive performance, and implement effective action plans.
• Excellent communication and problem-solving skills.
• Fluency in Arabic and English

Company Description

Baytonia is a Saudi-based B2B e-commerce marketplace transforming the way businesses furnish and design their spaces. We support commercial, residential, and government projects with a curated catalog of high-quality furniture, homeware, and décor from 500+ trusted sellers across the Kingdom. Our comprehensive B2B services include turnkey logistics, custom furniture manufacturing, and interior design. With physical showrooms in Riyadh and Jeddah, we offer in-person consultations and tailored project support. Founded in 2014, Baytonia also caters to B2C and B2G clients with a commitment to quality and customer satisfaction.

Role Description

This is a full-time on-site role for a Sales and Customer Service professional located in Jeddah. The individual will be responsible for handling customer inquiries, providing exceptional service, managing sales processes, and offering product recommendations. Day-to-day tasks also include training new team members, supporting sales management efforts, and maintaining a high level of customer satisfaction. This role requires an individual who can effectively communicate and collaborate with both clients and internal teams.

Qualifications

• Excellent Communication and Customer Service skills
• Proficiency in Sales and Sales Management
• Experience in Training new team members
• Strong interpersonal and problem-solving skills
• Ability to work on-site in Jeddah
• Relevant experience in the furniture or design industry is a plus
• Bachelor's degree

On behalf of Zimmermann , we are hiring for a Retail Manager to oversee our existing stores in KSA & Bahrain , and who will be part of the growth of the brand in the Middle East.

What you'll be doing

The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&P adherence and KPI’s achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include:

• Ensure client satisfaction and achieve consistent sales & KPIs.
• Develop strategies and action plans for sales targets.
• Maximize sales through service strategies, tracking performance, and motivating teams.
• Regularly report performance and mentor Store Managers.
• Provide feedback on stock issues and ensure product knowledge among team members.
• Manage and grow the client database in compliance with GDPR.
• Ensure accurate client details and product availability for appointments.
• Communicate with clients about new launches and organize appointments.
• Develop teams in client service, brand, and product knowledge.
• Train stores in online fulfillment and policies.
• Lead and motivate teams to achieve KPIs.
• Provide feedback and conduct regular meetings to discuss performance and development.
• Lead and inspire the retail team.
• Oversee recruitment and onboarding of Store Managers.
• Manage stock accurately and efficiently.
• Monitor stock losses and work with B&P team for consolidations.
• Manage store expenses and ensure timely reporting.
• Maintain high Visual Presentation standards.
• Assist with new store setups and ensure weekly floral arrangements.
• Provide feedback on maintenance and ensure timely completion of works.
• Drive in-store events and manage them per company expectations.
• Enter client details post-event and send “thank you” notes.
• Report event details to management.

What you’ll need to succeed

• This role will be based in Riyadh, KSA . Travel required to Jeddah and Bahrain
• Experience managing a network of stores in luxury retail, within the Middle East
• Fluency in Arabic is mandatory for this role
• Experience in Luxury Retail. Either leading a flagship Luxury store or multiple stores/locations
• Ability to maximize and drive sales performance of your stores
• Ability to set and drive clienteling activities
• Strong interpersonal skills and experience managing multiple stakeholders

What you’ll need to succeed

• The applicant must have previous management experience in fashion (essential), amazing client service skills, a proven ability to inspire, engage and develop team members to exceed KPI results, impeccable attention to detail and exceptional communication skills.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Join a forward-thinking technology company shaping the future of workstations and commercial hardware solutions. We are looking for a talented Retail Sales Manager for our client's growing team.

The Retail Account Sales Manager role is responsible for driving revenue growth by managing key retail accounts, fostering partnerships with distributors, and ensuring optimal product placement for gaming hardware (e.g., consoles, peripherals, VR devices). The role is responsible as well for ensuring the successful execution of sales strategies across retail channels.

Responsibilities

Account Management

• Establish and nurture strong relationships with key retail partners, serving as the primary contact for account-related inquiries and support.
• Understand the unique needs and business models of each retail partner to tailor sales strategies effectively.

Sales Strategy Development

• Develop joint business plans with retail partners that align with overall company goals, including sales targets, marketing initiatives, and promotional activities.
• Define clear sales targets for each retail account and monitor performance against these goals.
• Negotiate annual terms, promotional plans, and co-marketing budgets.

Retail Execution and Promotion

• Plan and implement effective in-store promotional campaigns, ensuring proper execution and maximizing product visibility.
• Maintain high merchandising standards in retail locations to promote product engagement and drive sales (planogram compliance, demo units, signage).
• Train retail staff on product USPs.
• Coordinate in-store activations (gaming tournaments, product demo days)

Market Research and Analysis

• Conduct market research to stay informed about industry developments, competitor actions, and consumer preferences in the gaming hardware sector.
• Provide competitive intelligence from retail channels
• Analyze sales performance metrics to identify opportunities for growth and improvement and report on market share gains/losses by account.

Reporting and Forecasting

• Prepare regular reports on retail account performance, promotional effectiveness, and market insights for senior management.
• Track sell-through rates, inventory health, and promotional ROI.

Collaboration with Cross-functional Teams

• Work closely with marketing, product development, and logistics teams to ensure alignment on product launches, retail specific campaigns, promotions, and inventory management.
• Analyze POS data to optimize mix and inventory turns.
• Forecast demand and work with supply chain to prevent out-of-stocks.

Team Leadership & Talent Development

• Lead and manage a high-performing team of sales professionals to enhance team effectiveness and achieve sales targets.
• Conduct Sales training on related products both with retail accounts and within the retail sales team.
• Conduct performance reviews and implement professional development programs.

Market Presence and Networking

• Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility and generate leads.
• Develop and maintain a network of industry contacts to identify potential leads and partnerships.

Qualifications

• B.A. in Business Administration, Marketing, or a related field; relevant certifications are a plus.
• 5+ years of experience in retail channel management, ideally within the technology sector, with a proven track record of meeting or exceeding sales targets.
• Proficiency in CRM software (e.g., Salesforce) and data analysis tools to manage accounts and analyze sales performance.
• Exceptional interpersonal skills with the ability to build and maintain strong partnerships with retail clients.
• Leadership: strong people management skills.
• Sales Acumen: Strong understanding of retail sales processes, customer relationship management, and market dynamics in the technology industry.
• Analytical Skills: Ability to analyze data and market trends to make informed decisions that drive sales growth.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
• Cross-functional Collaboration: ability to effectively collaborate with cross-functional teams
• Customer Focus: A keen focus on understanding client needs and delivering tailored solutions that provide value.

Why Join?

Youll be part of a dynamic, innovation-driven environment, working on impactful AI and commercial technology solutions, collaborating with high-performing teams, and engaging directly with customers to drive technical success.

Uplifts Commitment to Diversity and Inclusion

At Uplift, we are committed to fair and equal experience for all employees and applicants, supporting the principles of Equal Opportunity Employment. We value the diverse talents and perspectives of individuals from all backgrounds, including minorities, women, and people with disabilities. We focus on creating opportunities for growth and advancement based on each persons qualifications and performance.

We are passionate about uplifting people's lives and fostering an inclusive environment where everyone is valued, regardless of race, religion, color, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. At Uplift, everyone is welcome.

Job Description

Position Title:
Retail Sales Manager

Department:
Sales Department

Reports to:
CEO

General Objective of the Role:

The Sales Manager aims to balance meeting customer needs with achieving company goals through:

1. Achieving sales growth and increasing revenue.
2. Developing effective sales strategies.
3. Managing and motivating the sales team to ensure optimal performance.
4. Building strong customer relationships to increase loyalty.
5. Analyzing the market to identify opportunities and challenges.
6. Improving processes to enhance efficiency.

Qualifications and Requirements

• Academic Qualifications:
• Bachelor's degree in Business Administration, Marketing, or a related field.

Requirements:

1. Practical experience in the same field (
   5–7 years
   ), preferably including work in retail companies.
2. Experience in developing and implementing sales strategies.
3. Experience with ERP systems such as Oracle or SAP.
4. Familiarity with CRM systems and sales analysis tools.
5. Proficiency in Microsoft Excel.
6. Strong communication skills with customers.

Key Roles and Responsibilities:

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve business goals.
• Analyze market trends and competitor activities to identify growth opportunities.
• Prepare sales forecasts and set performance targets for the team.

Team Leadership and Management:

• Recruit, train, and guide the sales team to improve performance.
• Monitor team performance, provide constructive feedback, and ensure accountability.
• Foster a positive and collaborative work environment to ensure team success.

Customer Relationship Management:

• Build and maintain strong relationships with key customers and stakeholders.
• Address customer needs and concerns promptly to ensure satisfaction.
• Develop long-term partnerships with customers to encourage repeat business.

Sales Operations and Reporting:

• Monitor and analyze sales data to identify trends and areas for improvement.
• Prepare detailed sales reports and present them to senior management.
• Oversee contract negotiations, pricing strategies, and customer agreements.

We are currently recruiting for a prestigious High Luxury Brand seeking a
RETAIL COUNTRY MANAGER
to join their team and oversee their stores in
Saudi Arabia - KSA.

RETAIL COUNTRY MANAGER / HIGH LUXURY BRAND / SAUDI ARABIA - KSA

Responsibilities:

• Oversee and drive performance across all retail operations in Saudi Arabia, including standalone stores and concessions
• Ensure alignment with the brand's global vision, retail excellence, and customer experience standards
• Lead, coach, and develop Store Managers and local retail teams (approx. 55 people), fostering a high-performance culture
• Define and implement commercial strategies to achieve sales targets and business growth
• Monitor KPIs, analyze sales reports, and propose action plans to maximize profitability and performance
• Ensure optimal store staffing, training, and development plans across the KSA retail network
• Collaborate with HQ and regional teams (merchandising, VM, HR, operations) to ensure operational excellence
• Maintain full compliance with local laws, regulations, and company policies
• Act as a brand ambassador and key representative of the company in the region

The Ideal Candidate:

• Minimum 8 years of experience in retail management, ideally within the
  luxury or high-luxury sector
• Proven multi-store or regional management experience
• Strong leadership and people management skills, with the ability to engage, inspire, and develop large teams
• Deep understanding of the Saudi retail market and local customer expectations
• Analytical mindset with strong commercial acumen and decision-making skills
• Excellent communication and interpersonal abilities
• Problem-solving attitude, resilience, and adaptability in dynamic environments
• Passionate about luxury, service excellence, and brand values
• Fluent in English; Arabic is a plus