566 Retail Management jobs in Saudi Arabia

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Qiddiya Investment Company is seeking a strategic and results-driven Director of Retail Project Management to lead our ambitious retail initiatives within the groundbreaking Qiddiya development. In this leadership role, you will oversee the entire project lifecycle from conception through to implementation, ensuring that our retail offerings are delivered on time, within budget, and to the highest quality standards. You will be responsible for setting the vision and direction for project management functions related to retail, while also collaborating closely with internal and external stakeholders.

Key Responsibilities

• Define and implement the project management strategy for all retail initiatives aligned with Qiddiya's overall vision and objectives
• Lead and manage a portfolio of retail projects, ensuring efficient resource allocation and project scheduling
• Collaborate with senior leadership and various departments to establish project scopes, deliverables, and objectives
• Establish and maintain strong relationships with key stakeholders, fostering collaboration and ensuring project alignment with business goals
• Monitor project progress and performance, utilizing metrics and KPIs to inform decision-making and identify areas for improvement
• Develop and implement risk management strategies to mitigate potential challenges throughout the project lifecycle
• Ensure that all project documentation, reporting, and communication is maintained at high standards for transparency and accountability
• Mentor and develop project management teams, promoting best practices and a culture of continuous improvement
• Stay current with industry trends and best practices in project management to continuously enhance processes and methodologies
  
  
  

• Bachelor's degree in Engineering, Construction Management, or a related field; a Master's degree and/or relevant certifications (e.g., PMP, PRINCE2) is highly desirable
• Minimum of 12-16 years of relative project management experience, with a strong portfolio in managing large-scale retail projects
• Proven leadership skills with demonstrated ability to influence and collaborate with cross-functional teams and senior executives
• Extensive knowledge of project management methodologies and tools, with a penchant for Agile and Lean practices
• Strong analytical and problem-solving skills to navigate complex project challenges
• Exceptional communication and negotiation skills to work effectively with diverse stakeholders
• Ability to thrive in dynamic, fast-paced environments while managing multiple projects concurrently
• Experience in the entertainment or leisure sector is an advantage
  
  
  

• Seniority level Director

• Employment type Full-time

• Industries IT Services and IT Consulting

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Qiddiya Investment Company is seeking a strategic and results-driven Director of Retail Project Management to lead our ambitious retail initiatives within the groundbreaking Qiddiya development. In this leadership role, you will oversee the entire project lifecycle from conception through to implementation, ensuring that our retail offerings are delivered on time, within budget, and to the highest quality standards. You will be responsible for setting the vision and direction for project management functions related to retail, while also collaborating closely with internal and external stakeholders.

Key Responsibilities

• Define and implement the project management strategy for all retail initiatives aligned with Qiddiya's overall vision and objectives
• Lead and manage a portfolio of retail projects, ensuring efficient resource allocation and project scheduling
• Collaborate with senior leadership and various departments to establish project scopes, deliverables, and objectives
• Establish and maintain strong relationships with key stakeholders, fostering collaboration and ensuring project alignment with business goals
• Monitor project progress and performance, utilizing metrics and KPIs to inform decision-making and identify areas for improvement
• Develop and implement risk management strategies to mitigate potential challenges throughout the project lifecycle
• Ensure that all project documentation, reporting, and communication is maintained at high standards for transparency and accountability
• Mentor and develop project management teams, promoting best practices and a culture of continuous improvement
• Stay current with industry trends and best practices in project management to continuously enhance processes and methodologies
  
  

• Bachelor's degree in Engineering, Construction Management, or a related field; a Master's degree and/or relevant certifications (e.g., PMP, PRINCE2) is highly desirable
• Minimum of 12-16 years of relative project management experience, with a strong portfolio in managing large-scale retail projects
• Proven leadership skills with demonstrated ability to influence and collaborate with cross-functional teams and senior executives
• Extensive knowledge of project management methodologies and tools, with a penchant for Agile and Lean practices
• Strong analytical and problem-solving skills to navigate complex project challenges
• Exceptional communication and negotiation skills to work effectively with diverse stakeholders
• Ability to thrive in dynamic, fast-paced environments while managing multiple projects concurrently
• Experience in the entertainment or leisure sector is an advantage
  
  

• Seniority level Director

• Employment type Full-time

• Industries IT Services and IT Consulting

Get notified about new Retail Director jobs in Riyadh, Riyadh, Saudi Arabia .

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Qiddiya Investment Company is seeking a strategic and results-driven Director of Retail Project Management to lead our ambitious retail initiatives within the groundbreaking Qiddiya development. In this leadership role, you will oversee the entire project lifecycle from conception through to implementation, ensuring that our retail offerings are delivered on time, within budget, and to the highest quality standards. You will be responsible for setting the vision and direction for project management functions related to retail, while also collaborating closely with internal and external stakeholders.

• Define and implement the project management strategy for all retail initiatives aligned with Qiddiya's overall vision and objectives.
• Lead and manage a portfolio of retail projects, ensuring efficient resource allocation and project scheduling.
• Collaborate with senior leadership and various departments to establish project scopes, deliverables, and objectives.
• Establish and maintain strong relationships with key stakeholders, fostering collaboration and ensuring project alignment with business goals.
• Monitor project progress and performance, utilizing metrics and KPIs to inform decision-making and identify areas for improvement.
• Develop and implement risk management strategies to mitigate potential challenges throughout the project lifecycle.
• Ensure that all project documentation, reporting, and communication is maintained at high standards for transparency and accountability.
• Mentor and develop project management teams, promoting best practices and a culture of continuous improvement.
• Stay current with industry trends and best practices in project management to continuously enhance processes and methodologies.

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Qiddiya is Saudi Arabia's flagship destination for entertainment, sports, and culture — a cornerstone of Vision 2030 located just outside Riyadh. Spanning over 360 km², it will feature world-class attractions including a Formula 1-grade racetrack, theme parks, major sports venues, and performance spaces. More than a destination, Qiddiya is a catalyst for economic diversification, job creation, and a new way of life. With construction progressing rapidly, we're looking for driven professionals ready to help shape one of the world's most ambitious developments. Every role here has real impact — from planning and design to delivery and operations. If you're motivated by large-scale challenges and lasting legacy, there's a place for you at Qiddiya.

General Summary

As part of its development of Qiddiya City, Qiddiya Investment Company ("QIC") will be developing residential communities, retail destinations, office precincts, hospitality & F&B offerings, entertainment venues, staff accommodation, educational, medical, sports & cultural arenas & stadiums (F1, tennis, golf, equestrian, motor sports, aquatics etc.), theme parks and e-gaming concepts in standalone or mixed-use environments.

The Senior Director - Asset Management - Retail will lead a team and collaborate with other internal and external professionals to optimize the performance of the assets, minimizing risk with the QIC corporate framework and Qiddiya City objectives. The immediate focus will be the retail assets coming to market by 2030.

The Retail portfolio encompasses assets under Asset Management's remit inclusive but not limited to retail, leisure, entertainment and F&B. The portfolio will grow substantially over the next five years. By 2030 it is planned to be : 80,000sqm. By 2035 it is envisaged that the retail portfolio be : 380,000sqm - inclusive of major openings in 2032 of 68,000sqm, 2033 of 51,000sqm, and 2035 of 157,000sqm.

Essential Duties And Responsibilities

Assist in developing and implementing the Asset Management Framework for Retail assets in Qiddiya including setting, monitoring and periodically refining a Retail Asset Management Strategy (RAMS) that delivers on financial performance metrics and drives operational efficiencies for long term sustainable growth. Incorporating but not limited to targets on NOI/EBITDA, Operating Margin, IRR, CAPEX, ESG and Customer Experience, Customer Satisfaction, and NPS scores.

Assist in designing the Retail Asset Management team structure and implement hiring and onboarding in accordance with the RAMS.

Have input into and implement Qiddiya Asset Management Retail specific operational policies, standards and KPI's for Retail assets.

Support and assist with the negotiation, execution, and management of all leases, contracts, service agreements in conjunction with the Qiddiya Strategy and Development teams across the RAM portfolio. Ensuring a delivery of agreed occupancy levels by 12 months post opening.

Ensure the Retail Asset Management department is adequately resourced to accept handover and management of all assets upon completion, with defined budgets, processes, and risk controls in place.

Lead pre-opening activities. Manage the asset handover, onboarding of all operators/tenants and the pre-opening activities, and develop asset-specific business plans, including capex and opex budgets. etc. for all Retail assets in conjunction with the Qiddiya Development team.

Develop strategic relationships with all operators, tenants and service providers, to achieve annual tenant satisfaction scores in line with agreed Qiddiya scores or higher.

In collaboration and conjunction with the Asset Management - Facility Management team, Design and develop and implement the Retail ESG Strategy for Qiddiya Asset Management which is aligned with the Qiddiya City approved ESG commitments.

Oversee all Retail asset and portfolio reporting to the Snr Exec Director Retail to:

• Continually monitor and analyze asset and portfolio performance and risk across all target KPI's with accurate, and compliant reports monthly, quarterly, and annually
• Develop and implement strategic responses to performance to ensure targets are consistently and reliably met or exceeded and continually review for optimal performance outcomes. Develop strategic responses to any negative deviations from KPIs and escalate proposals to the Snr Exec Director Retail - Asset Management
• Analyzing asset operations, business plans, capital investments, sales & marketing plans and strategic alternatives. Including but not limited to: Operating Margin, NOI growth, IRR, CAPEX, operational efficiency targets, occupancy, tenant fit out & onboarding, ESG performance etc
• Formulating and making recommendations to the Senior ED Retail and required stakeholders for short and long-term strategic asset plans
• Research and remain close to all markets affecting the Retail and specifically the markets in which the assets are situated, including supply and demand changes and trends
• Analyze retail sector market trends, customer preferences, tenant demand and supply factors, and integrate findings into portfolio strategies
• Examine and monitor the operating performance of the assets to ensure the return on investment in each asset is maximized
• Meet with operator / tenant executive teams to review monthly & quarterly operating performance, annual business plans and longer-term strategic plans
• Lead quarterly operator/tenant business plan reviews and annual portfolio strategic reviews
• Proactively identify and resolve ownership issues to maintain the integrity of the assets
• Ensure the effective deployment of capital by working with the operator / tenant teams and third-party technical services consultants to execute and monitor each asset's short and long-term capital plans. Ensure major capex projects are delivered on time and within budget, with robust ROI justification exceeding target IRR on each project
• Prepare investment summaries & make recommendations for major CAPEX expenditures
• Identify value-enhancement opportunities through repositioning, redevelopment, or strategic partnerships. Develop strategies to implement with associated ROI, commercial and strategic outcomes
• Monitor and analyze return on investment for the assets as well as profit improving projects, either implemented or proposed
• Provide input to monthly, quarterly and annual internal reports to the Executive Committee for all assets in the Retail portfolio
  
  

• Seniority level Director

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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Join to apply for the Assistant Manager - Retail Operations role at Apparel Group

Join to apply for the Assistant Manager - Retail Operations role at Apparel Group

Objective:

This position is responsible for supporting the daily retail operations across stores, ensuring adherence to standard operating procedures, optimizing store performance, and enhancing customer satisfaction. The role also contributes to achieving business targets through operational excellence, staff development, and in-store execution.

Job Description

Objective:

This position is responsible for supporting the daily retail operations across stores, ensuring adherence to standard operating procedures, optimizing store performance, and enhancing customer satisfaction. The role also contributes to achieving business targets through operational excellence, staff development, and in-store execution.

Key Responsibilities:

Sales and Profitability

• Support achievement of sales KPIs such as units per transaction, average transaction value, sales per square foot, and conversion rates.
• Assist Store Managers in setting and tracking sales targets to optimize store-level performance.
• Monitor operational expenses and implement cost-control measures including process automation.
• Ensure strict adherence to company SOPs, policies, and loss prevention guidelines across all stores.
• Oversee consistent execution of visual merchandising standards across all locations.
• Participate in staff recruitment and training on sales techniques, customer service, and brand etiquette.
• Contribute to annual performance evaluations by supporting coaching, feedback, and employee motivation.
• Make informed decisions on store operations and visual presentation based on performance analysis.
  
  

• Identify training needs in collaboration with the Training and HR teams.
• Assist in developing succession plans to build a strong internal talent pipeline.
• Support the setting and evaluation of KPIs/KRAs for direct subordinates.
• Assist in selection and recruitment of store-level staff as needed.
• Facilitate technical and behavioral skill development through learning initiatives.
  
  

• Participate in regular sales and operational review meetings.
• Provide timely performance feedback to store teams in alignment with business goals.
• Ensure store participation in loyalty initiatives like ‘Club Apparel’.
• Assist in preparing reports and insights for senior management reviews.
  
  

• Track inventory levels in collaboration with Brand and Planning teams.
• Strengthen the link between stores, buyers, and planners to ensure optimal stock flow.
• Flag slow-moving or outdated stock and support execution of clearance actions.
• Promote adherence to inventory control and shrinkage prevention protocols.
  
  

• Provide operational inputs during the design and layout of new stores.
• Assist in drafting and monitoring new store opening timelines.
• Coordinate with store design and project teams to ensure timely handovers.
• Support merchandising setup and store readiness during pre-opening phases.
  
  

• Recommend initiatives to improve brand visibility and customer engagement.
• Coordinate with internal teams to ensure compliance with legal and operational requirements related to store setup and functioning.
  
  

• 5-7 years of progressive experience in retail operations, with at least 3 years in a supervisory or assistant managerial role.
• Demonstrated ability to support multi-store operations, team leadership, and operational compliance.
• Strong analytical, communication, and interpersonal skills.
• Bachelor’s degree in Retail Management, Business Administration, or a related field preferred.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Retail

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Get notified about new Retail Operations Manager jobs in Riyadh, Riyadh, Saudi Arabia .

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At Aquarabia Qiddiya City, the Assistant Manager - Retail Operations will oversee the daily operations of retail outlets, ensuring efficient store management, inventory control, and exceptional guest service. This role is responsible for supervising retail staff, maintaining visual merchandising standards, and supporting revenue growth through strategic sales initiatives. The Assistant Manager will collaborate with the Retail Operations department to manage stock levels and ensure all retail spaces meet company standards while delivering an outstanding guest experience. Additionally, the role involves handling guest inquiries and complaints, as well as ensuring compliance with safety and operational procedures.

Requirements

Education & Experience

• Comply with Six Flags Qiddiya's code of conduct and ethics
• Promote Six Flags Qiddiya's vision, mission, and values
• Contribute to Six Flags Qiddiya's culture and uphold company rules and regulations
• Perform tasks as directed to support organizational goals
• Share expertise with the team and encourage their professional growth
• Job-Specific Responsibilities
• Supervise daily retail operations, ensuring stores are well-stocked, staff are properly trained, and guest service is of the highest standard
• Assist in managing and training retail staff to ensure product knowledge and exceptional guest service
• Monitor inventory levels, reorder products timely, and manage stock rotation to minimize waste and shortages
• Implement and maintain visual merchandising standards aligned with company branding
• Analyze sales data to identify trends and opportunities to increase revenue, adjusting displays and sales tactics accordingly
• Collaborate with the Retail Operations Manager to develop and execute promotions, seasonal offerings, and special events
• Handle guest inquiries and complaints, ensuring quick resolution for a positive guest experience
• Support the development of sales strategies to drive revenue and achieve department goals
• Oversee cash handling and financial transactions, ensuring proper procedures and resolution of discrepancies
• Assist in scheduling staff shifts to ensure proper coverage during peak and off-peak hours
• Conduct regular audits of inventory and retail sales to maintain accuracy and compliance with company policies
• Work closely with vendors and suppliers to ensure timely delivery and negotiate favorable terms when possible
• Ensure compliance with safety and health regulations, maintaining a clean and safe environment for both staff and guests
• Provide reports on retail performance to senior management, identifying areas for improvement and recommending strategies for growth
• Monitor retail performance metrics, including sales volume, guest satisfaction, and staff productivity, to optimize operations
• Coordinate with the marketing team to align retail promotions with park-wide events, ensuring that product offerings and displays complement overall marketing campaigns
• Assist in managing vendor relationships, negotiating contracts, and ensuring timely delivery of high-quality products that meet guest preferences and demand

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Six Flags Qiddiya City by 2x

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Join to apply for the Assistant Manager - Retail Operations role at Apparel Group

Join to apply for the Assistant Manager - Retail Operations role at Apparel Group

Objective:

This position is responsible for supporting the daily retail operations across stores, ensuring adherence to standard operating procedures, optimizing store performance, and enhancing customer satisfaction. The role also contributes to achieving business targets through operational excellence, staff development, and in-store execution.

Job Description

Objective:

This position is responsible for supporting the daily retail operations across stores, ensuring adherence to standard operating procedures, optimizing store performance, and enhancing customer satisfaction. The role also contributes to achieving business targets through operational excellence, staff development, and in-store execution.

Key Responsibilities:

Sales and Profitability

• Support achievement of sales KPIs such as units per transaction, average transaction value, sales per square foot, and conversion rates.
• Assist Store Managers in setting and tracking sales targets to optimize store-level performance.
• Monitor operational expenses and implement cost-control measures including process automation.
• Ensure strict adherence to company SOPs, policies, and loss prevention guidelines across all stores.
• Oversee consistent execution of visual merchandising standards across all locations.
• Participate in staff recruitment and training on sales techniques, customer service, and brand etiquette.
• Contribute to annual performance evaluations by supporting coaching, feedback, and employee motivation.
• Make informed decisions on store operations and visual presentation based on performance analysis.
  
  

• Identify training needs in collaboration with the Training and HR teams.
• Assist in developing succession plans to build a strong internal talent pipeline.
• Support the setting and evaluation of KPIs/KRAs for direct subordinates.
• Assist in selection and recruitment of store-level staff as needed.
• Facilitate technical and behavioral skill development through learning initiatives.
  
  

• Participate in regular sales and operational review meetings.
• Provide timely performance feedback to store teams in alignment with business goals.
• Ensure store participation in loyalty initiatives like 'Club Apparel'.
• Assist in preparing reports and insights for senior management reviews.
  
  

• Track inventory levels in collaboration with Brand and Planning teams.
• Strengthen the link between stores, buyers, and planners to ensure optimal stock flow.
• Flag slow-moving or outdated stock and support execution of clearance actions.
• Promote adherence to inventory control and shrinkage prevention protocols.
  
  

• Provide operational inputs during the design and layout of new stores.
• Assist in drafting and monitoring new store opening timelines.
• Coordinate with store design and project teams to ensure timely handovers.
• Support merchandising setup and store readiness during pre-opening phases.
  
  

• Recommend initiatives to improve brand visibility and customer engagement.
• Coordinate with internal teams to ensure compliance with legal and operational requirements related to store setup and functioning.
  
  

• 5-7 years of progressive experience in retail operations, with at least 3 years in a supervisory or assistant managerial role.
• Demonstrated ability to support multi-store operations, team leadership, and operational compliance.
• Strong analytical, communication, and interpersonal skills.
• Bachelor's degree in Retail Management, Business Administration, or a related field preferred.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Retail

Referrals increase your chances of interviewing at Apparel Group by 2x

Get notified about new Retail Operations Manager jobs in Riyadh, Riyadh, Saudi Arabia .

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Through precise goal setting, progress tracking, and performance and incentive mechanisms, ensure that the SMB sales team efficiently achieves their targets.

1. Goal Inheritance and Strategy Alignment: Based on the business unit goals and the supply team’s overall strategy, inherit and implement the SMB team’s sales targets. Work closely with the business unit team to assess whether the set goals are reasonable and provide optimization suggestions, ensuring the targets are aligned with the SMB team’s reality and are actionable.
2. Goal Setting and Breakdown: Once the core goals are defined, break down the sales targets into specific, actionable goals for CM/BDM/BD, ensuring that the targets are clear and executable.
3. Progress Tracking and Monitoring: Regularly track the progress of the SMB team’s goals and monitor the execution of various sales activities. Identify risks to target achievement and promptly collaborate with relevant parties to adjust strategies or action plans to overcome obstacles, ensuring goal completion.
4. Performance and Incentive Management: Utilize the performance management system and sales incentive programs to boost team morale, motivate sales personnel, and drive target achievement.
5. Continuous Optimization of Goal Management Processes: Based on the actual performance of the SMB team, continuously optimize the goal setting, progress tracking, and performance evaluation processes to improve the efficiency of goal management and ensure the SMB team’s ongoing success in reaching sales targets.

• Work Experience: 3+ years of experience in business/data analysis or performance management. Experience with data analysis tools (e.g., SQL) is preferred.
• Analytical Skills: Strong business insight with the ability to identify issues and propose solutions from data. Excellent data analysis skills.
• Communication & Collaboration: Strong communication and teamwork skills, able to effectively coordinate cross-departmental resources and drive the implementation of solutions.
• Cross-Cultural Work: Interest in international business, open-minded, and willing to accept assignments in Middle Eastern countries.

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