130 Retail Associate jobs in Saudi Arabia

Greeting customers, responding to questions, improving engagement with our merchandise and providing outstanding customer service.
- Operating our cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.

**Salary**: ﷼5,000.00 - ﷼5,500.00 per month

Application Question(s):

- Are you a Saudi national?
- Do you have retail sales experience in Saudi?
- Are you a gamer?

Looking for outstanding Sales Associates to produce desirable sales results in our new flagship boutique in Riyadh (Olaya Street) and ensure that the sales attain their monthly objectives by mastering the sales process and displaying the house of Mouawad's royal customer service behavior.

Tasks and Duties:

1. Greeting and welcoming customers and providing excellent customer service and product knowledge to generate sales.
2. Prepare the boutique for welcoming customers: checking the showcases, displays, monitor cleanliness and tidiness of the showroom at all times, and assure the inventory count and control upon every beginning of the shift.
3. Portraying an immaculate grooming and appearance look.
4. Handling and conducting price negotiations with customers, following Mouawad Discount Policy.
5. Upselling and cross-selling at any upcoming opportunity and promoting other Mouawad branches.
6. Preparing daily sales and cash reports to management.
7. Maintaining the safe room and showroom displays according to the 5S methodology.
8. Responding to any management project when assigned (attending events and exhibitions).
9. At the end of the day, removing jewelry from the showcase, placing it in the safe, locking the room, coding and arming the alarm, and closing the showroom.
10. Maintaining and developing great relationships with customers.
11. Gathering market and customer information by engaging with customers and recording interests.
12. Meeting the monthly sales target as communicated by showroom manager.
13. Supporting team members during the sale (providing trays, CCM, calculator or any sales tools) and keeping an eye on the jewelry in hand.
14. Attending team meetings and sharing best practices with colleagues.

Needed Skills and Competencies:

• High Jewellery sales experience is a must.

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Greeting customers, responding to questions, improving engagement with our merchandise and providing outstanding customer service.
- Operating our cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.

**Salary**: ﷼5,000.00 - ﷼5,500.00 per month

Application Question(s):

- Are you a Saudi national?
- Do you have retail sales experience in Saudi?
- Are you a gamer?
- Are you a female?

**Job description**:
**Responsibilities**:

- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers’ needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English and Arabic
- Basic Accounting
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- Administrate the creation and publishing of relevant, original, high-quality social media content (for all channels and ads)
- Identify and improve organizational development aspects that would improve social media content
- Create a regular publishing schedule and promote content through social advertising.
- Leverage the right tools to manage social media content.
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts

**Requirements**:

- High school diploma or equivalent
- Previous retail sales experience in sports or fashion outlet is an added advantage
- Excellent communication skills and a positive attitude
- Ability to work flexible hours, including weekends and holidays
- Ability to stand for extended periods and lift up to 50 pounds
- Strong problem-solving skills and attention to detail
- Ability to multitask and work in a fast-paced environment
- Basic accounting skills and proficiency with computers and POS systems

**Salary**: ﷼3,000.00 - ﷼3,500.00 per month

**Experience**:

- Sports or Fashion Retail: 2 years (required)
- Hands-on experience with POS transactions: 2 years (required)
- Basic knowledge of KSA Accounting: 1 year (preferred)

Ability to Commute:

- Riyadh (required)

Ability to Relocate:

- Riyadh: Relocate before starting work (required)

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Pay starts at $20.25 per hour with benefits available.

Reduced Time Hours: Average work between 30-39 hrs per week.

This role requires open availability Sunday - Thursday between 8:45am and 3:15pm.

As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.

Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.

About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?

Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.

BASIC QUALIFICATIONS

- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience

PREFERRED QUALIFICATIONS

- Experience in training others

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $8.05/hr in our lowest geographic market up to 23.85/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Handle the Husaak WhatsApp phone, answering calls and inquiries
- Greet customers, advise and upsell Husaak experiences
- Process bookings, take payments and send invoices
- Prepare presentations to potential new clients, recommending activities or packages that suit their needs
- Ensuring excellent customer service
- Developing rapport with key decision makers
- Translating proposals into ready-to-sign contracts
- Building strong relationships with the DMC's and existing portfolio of clients in AlUla
- Meeting and exceeding weekly and monthly activity and targets

**Requirements**:

- Must have a diploma/degree in Sales, Marketing, Business Administration or related field
- Must be fluent in English and Arabic
- 1-2 years experience in a sales or customer service role
- The individual must have passport that allows regional and international travel with no restrictions

**Package**:

- Total package is 5000-6250 SAR depending on experience
- Quarterly bonus given, based on performance
- Accommodation included in AlUla, single bed within a shared room
- Business related accommodation and travel experiences covered
- Mobile phone and laptop provided

**Job Types**: Full-time, Permanent

**Salary**: ﷼5,000.00 - ﷼6,250.00 per month

Ability to commute/relocate:

- Al Ula: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business Development, Customer Service or Sales: 2 years (required)

**Language**:

- English (preferred)

License/Certification:

- Driving license (preferred)

Willingness to travel:

- 50% (preferred)

Overview:
**We Are PepsiCo**

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes **LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️** and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

**Join PepsiCo, dare to transform**

**Responsibilities**:

- Agree with the DSM volume & stales targets for the customers served by the pre-sellers and communicate to all sales staff.
- Conduct daily de-briefing sessions with all pre-sellers. These meetings must include a review of all key measures included in the KPI report. As a result of these meetings all pre-sellers will be supplied with an action plan to improve performance.
- Meet with the merchandisers serving the outlets managed by the supervisor on a weekly basis. These meetings will ensure all of the merchandising team are fully briefed regarding in-store merchandising arrangements including details of any promotional activity that is planned. The supervisor will also be required to review merchandising arrangements on an ongoing basis to achieve the optimum use of the merchandising team.
- The supervisor will prepare journey plans for all pre-sellers under his control & confirm customer service frequency with the pre-sellers. The call frequencies as well as the journey plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual customers visited on a daily basis will
be reviewed with the pre-sellers during the daily debriefing sessions.
- Planning of all holidays and relief cover to ensure continuity of agreed customer service standards. The supervisor and the Finance Dept. will ensure all outstanding monies are accounted for prior to the pre-seller departing on vacation.
- Provide on the job training by accompanying pre-sellers on their journey plans. The supervisor will accompany pre-sellers four days each week. The supervisor is responsible for the planning of his trade visits with the pre-sellers on a period basis using the attached planning form and supplying his manager with a copy the week prior to the start of the period. During these sessions with the salesman the supervisor will be

able to measure the standards being achieved and at the same time develop his relationship with his customers.
- Attend a monthly team briefing session with the DSM. This meeting will require the supervisor to present a
summary of his team’s performance vs. plan & the actions agreed for the following month. The supervisor will brief his team within seven days of the DSM meeting.
- The following Key Performance Indicators (KPI’s) will be used to measure a supervisor’s performance. Failure to deliver consistently the results required will lead to disciplinary action.
- Sales volumes vs plan.
- Achievement of agreed customer service.
- Stales vs target.
- Customer accounts receivable within agreed terms
- Maintain agreed merchandising plans in all outlets.Achievement of monthly activity to plan

Qualifications:

- Commercial awareness - strong knowledge of what's important/needed by Sales to develop Selling tools and stories and delivering Gold standard execution.
- Strong verbal and written communication as well as facilitation skills - Confidence to lead and direct discussion across all levels. Ability to engage and enthuse others with clear, concise communication to reach decision and recommendation.
- Strong Negotiation and Relationship building skills and ability to influence - Ability to influence at all levels and build relationship with key customers.
- Demonstrated functional expertise with FMCG Company for a minimum of 6-8 years of sales field experience and Worked before in Category Management Projects.
- Very Good English and Arabic language

Qiddiya Investment Company is seeking an experienced and visionary Associate Director of Retail Marketing to lead our marketing initiatives for our retail portfolio. This role will be pivotal in creating compelling marketing strategies that elevate the brand and enhance customer experiences across all touchpoints. The successful candidate will work to ensure that our retail offerings resonate with our target audiences through innovative campaigns and strategic partnerships.

As the Associate Director, you will oversee the development and execution of marketing plans that effectively communicate Qiddiya's retail value propositions, driving awareness and engagement. You will leverage market insights and trends to guide your strategies, ensuring they align with Qiddiya's overall mission while meeting commercial objectives.

Key Responsibilities

• Develop and implement integrated marketing strategies that drive brand awareness and engagement for Qiddiya's retail assets
• Lead the creation of marketing collateral, including promotional materials and digital content to support retail initiatives
• Monitor and analyze marketing performance metrics to optimize strategies and improve conversion rates
• Manage the marketing budget, ensuring resources are allocated efficiently to maximize ROI
• Collaborate with internal teams and external partners to execute promotional campaigns and events
• Facilitate market research to identify trends, competitor activities, and consumer preferences
• Drive digital marketing initiatives, including social media, email marketing, and online advertising to optimize consumer engagement
• Build and maintain relationships with key stakeholders, including retailers, media, and community partners
• Lead and mentor a team of marketing professionals to cultivate a high-performance team environment
  
  

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field
• Minimum of 10 years of experience in retail marketing, with at least 5 years in a management role
• Proven success in developing and executing marketing strategies that achieve commercial objectives
• Strong analytical skills with experience in using data to drive marketing decisions
• Excellent communication skills, both verbal and written, with the ability to present ideas effectively
• Demonstrated ability to lead and inspire a team, fostering a collaborative and innovative culture
• Experience in digital marketing channels, including social media, email, and content marketing
• Strong project management skills and the ability to work efficiently in a fast-paced environment
• Creative thinker with a passion for retail and customer experience
  
  

Benefits

Offering a comprehensive compensation and benefits package.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries IT Services and IT Consulting

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Qiddiya Investment Company is seeking an experienced and visionary Associate Director of Retail Marketing to lead our marketing initiatives for our retail portfolio. This role will be pivotal in creating compelling marketing strategies that elevate the brand and enhance customer experiences across all touchpoints. The successful candidate will work to ensure that our retail offerings resonate with our target audiences through innovative campaigns and strategic partnerships.

As the Associate Director, you will oversee the development and execution of marketing plans that effectively communicate Qiddiya’s retail value propositions, driving awareness and engagement. You will leverage market insights and trends to guide your strategies, ensuring they align with Qiddiya’s overall mission while meeting commercial objectives.

Key Responsibilities

1. Develop and implement integrated marketing strategies that drive brand awareness and engagement for Qiddiya’s retail assets.
2. Lead the creation of marketing collateral, including promotional materials and digital content to support retail initiatives.
3. Monitor and analyze marketing performance metrics to optimize strategies and improve conversion rates.
4. Manage the marketing budget, ensuring resources are allocated efficiently to maximize ROI.
5. Collaborate with internal teams and external partners to execute promotional campaigns and events.
6. Facilitate market research to identify trends, competitor activities, and consumer preferences.
7. Drive digital marketing initiatives, including social media, email marketing, and online advertising to optimize consumer engagement.
8. Build and maintain relationships with key stakeholders, including retailers, media, and community partners.
9. Lead and mentor a team of marketing professionals to cultivate a high-performance team environment.

- Bachelor's degree in Marketing, Business Administration, or a related field.

- Minimum of 10 years of experience in retail marketing, with at least 5 years in a management role.

- Proven success in developing and executing marketing strategies that achieve commercial objectives.

- Strong analytical skills with experience in using data to drive marketing decisions.

- Excellent communication skills, both verbal and written, with the ability to present ideas effectively.

- Demonstrated ability to lead and inspire a team, fostering a collaborative and innovative culture.

- Experience in digital marketing channels, including social media, email, and content marketing.

- Strong project management skills and the ability to work efficiently in a fast-paced environment.

- Creative thinker with a passion for retail and customer experience.

Offering a comprehensive compensation and benefits package.

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