495 Restaurant Operations jobs in Saudi Arabia

The Restaurant General Manager plays a pivotal role in ensuring the smooth operation of a restaurant, overseeing all aspects from staff management to customer satisfaction. This position requires a dynamic leader who can drive performance and maintain high standards in service and food quality. The ideal candidate will possess a strong background in the hospitality industry, with a focus on creating an exceptional dining experience for guests. The Restaurant General Manager will be responsible for implementing strategies that enhance profitability while ensuring compliance with health and safety regulations.

Responsibilities:

1. Oversee daily operations of the restaurant, ensuring efficiency and high-quality service.
2. Manage staff recruitment, training, and performance evaluations to build a strong team.
3. Develop and implement marketing strategies to attract and retain customers.
4. Monitor financial performance, including budgeting, forecasting, and cost control.
5. Ensure compliance with health and safety regulations and maintain cleanliness standards.
6. Foster a positive work environment that encourages teamwork and employee engagement.
7. Handle customer complaints and feedback professionally to enhance guest satisfaction.
8. Collaborate with suppliers and vendors to ensure quality food and beverage offerings.
9. Analyze market trends and competitor activities to stay ahead in the industry.
10. Prepare reports on operational performance and present findings to upper management.

Preferred Candidate:

1. Proven experience as a General Manager or similar role in the hospitality industry.
2. Strong leadership skills with the ability to motivate and inspire a diverse team.
3. Excellent communication and interpersonal skills to interact with guests and staff.
4. Ability to work in a fast-paced environment and manage multiple tasks effectively.
5. Strong financial acumen with experience in budgeting and cost management.
6. Customer-focused mindset with a passion for delivering exceptional service.
7. Problem-solving skills to address operational challenges promptly.
8. Flexibility to work varied hours, including weekends and holidays.
9. Knowledge of restaurant management software and POS systems.
10. Commitment to continuous improvement and professional development.

Skills

• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Financial management and budgeting expertise.
• Knowledge of health and safety regulations in the food industry.
• Proficiency in restaurant management software.
• Ability to analyze market trends and adapt strategies accordingly.
• Strong organizational and multitasking skills.
• Conflict resolution and problem-solving capabilities.

POSITION SUMMARY :

The General Manager will be responsible for all aspects of operations at the Restaurant, from day-to-day staff management to guest interactions. He/She should be an ambassador for the brand and the Restaurant, providing leadership and strategic planning to all departments in support of our service culture, maximized operations, and guest satisfaction. Work closely with the Restaurant owners and other stakeholders.

Responsible for managing the Restaurant's management team (HODs) and overall Restaurant targets to deliver an excellent guest experience.

GM DUTIES AND RESPONSIBILITIES :

1. Oversee the operations functions of the Restaurant, as per the Organizational chart.
2. Hold regular briefings and meetings with all heads of departments.
3. Ensure full compliance with Restaurant operating controls, SOPs, policies, procedures, and service standards.
4. Lead all key property issues including capital projects, customer service, and refurbishment.
5. Handle complaints and oversee the service recovery procedures.
6. Responsible for the preparation, presentation, and subsequent achievement of the Restaurant's annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
7. Manage ongoing profitability of the Restaurant, ensuring revenue and guest satisfaction targets are met and exceeded.
8. Ensure all decisions are made in the best interest of the Restaurant and management.
9. Deliver Restaurant budget goals and set other short and long-term strategic goals for the property.
10. Develop improvement actions and carry out cost savings.
11. Have a strong understanding of P&L statements and the ability to react with impactful strategies.
12. Closely monitor the Restaurant's business reports on a daily basis and take decisions accordingly.
13. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General are on target and accurate.
14. Maximize room yield and Restaurant revenue through innovative sales practices and yield management programs.
15. Prepare monthly financial reporting for the owners and stakeholders.
16. Draw up plans and budgets (revenues, costs, etc.) for the owners.
17. Assist in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
18. Act as a final decision maker in hiring key staff.
19. Coordinate with HODs for the execution of all activities and functions.
20. Oversee and manage all departments and work closely with department heads on a daily basis.
21. Manage and develop the Restaurant Executive team to ensure career progression and development.
22. Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
23. Provide effective leadership to Restaurant team members.
24. Lead in all aspects of business planning.
25. Respond to audits to ensure continual improvement is achieved.
26. Handle corporate clients and participate in new client acquisition along with the sales team whenever required.
27. Assist in residential sales as needed and develop strong sales prospects.
28. Safeguard the quality of operations through internal and external audits.
29. Ensure compliance with legal requirements, including Occupational Health & Safety Act, fire regulations, and other legal requirements.

PREREQUISITES :

The ideal candidate should be a highly intelligent Restaurant professional with outstanding management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

EDUCATION :

A university degree in Hospitality or a related field with experience in opening, managing, or repositioning a Restaurant with a clear track record. Excellent computer system skills.

EXPERIENCE :

At least 15 to 20 years of experience in the hospitality industry, with significant luxury and international experience, and 5 to 10 years of experience as a General Manager or Assistant General Manager.

The Restaurant General Manager plays a pivotal role in ensuring the smooth operation of a restaurant, overseeing all aspects from staff management to customer satisfaction. This position requires a dynamic leader who can drive performance and maintain high standards in service and food quality. The ideal candidate will possess a strong background in the hospitality industry, with a focus on creating an exceptional dining experience for guests. The Restaurant General Manager will be responsible for implementing strategies that enhance profitability while ensuring compliance with health and safety regulations.

Responsibilities:

1. Oversee daily operations of the restaurant, ensuring efficiency and high-quality service.
2. Manage staff recruitment, training, and performance evaluations to build a strong team.
3. Develop and implement marketing strategies to attract and retain customers.
4. Monitor financial performance, including budgeting, forecasting, and cost control.
5. Ensure compliance with health and safety regulations and maintain cleanliness standards.
6. Foster a positive work environment that encourages teamwork and employee engagement.
7. Handle customer complaints and feedback professionally to enhance guest satisfaction.
8. Collaborate with suppliers and vendors to ensure quality food and beverage offerings.
9. Analyze market trends and competitor activities to stay ahead in the industry.
10. Prepare reports on operational performance and present findings to upper management.

Preferred Candidate:

1. Proven experience as a General Manager or similar role in the hospitality industry.
2. Strong leadership skills with the ability to motivate and inspire a diverse team.
3. Excellent communication and interpersonal skills to interact with guests and staff.
4. Ability to work in a fast-paced environment and manage multiple tasks effectively.
5. Strong financial acumen with experience in budgeting and cost management.
6. Customer-focused mindset with a passion for delivering exceptional service.
7. Problem-solving skills to address operational challenges promptly.
8. Flexibility to work varied hours, including weekends and holidays.
9. Knowledge of restaurant management software and POS systems.
10. Commitment to continuous improvement and professional development.

Skills

• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Financial management and budgeting expertise.
• Knowledge of health and safety regulations in the food industry.
• Proficiency in restaurant management software.
• Ability to analyze market trends and adapt strategies accordingly.
• Strong organizational and multitasking skills.
• Conflict resolution and problem-solving capabilities.

Step into Leadership with Flavour and Flair!

Are you a passionate and driven hospitality leader ready to take your career to the next level? Join one of Saudi Arabias leading dining groups in this role where vibrant Asian flavors meet modern dining experiences. Were looking for a hands-on, people-first Restaurant General Manager (RGM) to take charge of our restaurant and catering operations and help shape the future of our brand.

If you thrive in fast-paced environments, love creating unforgettable guest experiences, and know how to lead high-performing teams, this could be your next big move.

Position Purpose :

A growing casual dining group in Saudi Arabia, offering a blend of Asian cuisines, is seeking an experienced and practical Restaurant General Manager (RGM) to oversee daily operations across its restaurant and catering services. The GM will be responsible for managing overall performance, ensuring smooth operational flow, and maintaining high standards in service, food quality, and team productivity.

This role involves leading multiple teams, supervising financial performance, and supporting business growth through effective planning and execution. The ideal candidate should have solid experience in restaurant management, a clear understanding of operational best practices, and the ability to guide teams toward achieving business goals.

Main Responsibilities of the Restaurant General Manager :

• Lead and oversee all restaurant and catering operations to ensure consistently high standards of food quality, service, cleanliness, and customer satisfaction.
• Set operational goals and KPIs for location managers and monitor performance against these targets.
• Manage and optimize day-to-day operations, including food production, staffing, supply chain, and service delivery.
• Ensure compliance with Saudi Arabian health and safety regulations, labor laws, and internal company standards.
• Oversee inventory and cost control, ensuring efficiency in procurement and minimal waste.
• Handle high-level customer interactions and resolve complex service issues to protect the brand reputation.
• Develop and implement operational systems and SOPs to ensure consistency across all locations.
• Prepare and manage annual budgets, financial forecasts, and P&L statements for each outlet.
• Analyze financial performance and take corrective actions to meet revenue, margin, and profitability targets.
• Lead recruitment, onboarding, and ongoing training of restaurant managers and key personnel.
• Build and sustain a culture of excellence, accountability, and teamwork across all levels.
• Drive continuous improvement in service delivery, customer satisfaction, and team productivity.
• Collaborate with owners and senior leadership on long-term business strategy, including expansion plans.
• Identify market trends and customer insights to support menu innovation and service enhancement.
• Manage new restaurant openings and special projects, ensuring alignment with brand standards.
• Partner with marketing and brand teams to develop and execute promotional campaigns, loyalty programs, and seasonal events.

Qualifications :

• 2+ years of progressive experience in restaurant or hospitality management, with at least 3 years in a senior leadership position.
• Proven track record in multi-unit restaurant management, catering operations, or both.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Deep knowledge of restaurant operations and guest service best practices.
• Hands-on leadership style with a proactive and problem-solving mindset.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); knowledge of POS and inventory systems is a plus.
• Fluent in English (spoken and written); Arabic language skills are a plus.

Are you a passionate and driven hospitality leader ready to take your career to the next level? Join one of Saudi Arabia’s leading dining groups in this role where vibrant Asian flavors meet modern dining experiences. We’re looking for a hands-on, people-first Restaurant General Manager (RGM) to take charge of our restaurant and catering operations and help shape the future of our brand.

If you thrive in fast-paced environments, love creating unforgettable guest experiences, and know how to lead high-performing teams, this could be your next big move.

A growing casual dining group in Saudi Arabia, offering a blend of Asian cuisines, is seeking an experienced and practical Restaurant General Manager (RGM) to oversee daily operations across its restaurant and catering services. The GM will be responsible for managing overall performance, ensuring smooth operational flow, and maintaining high standards in service, food quality, and team productivity.

This role involves leading multiple teams, supervising financial performance, and supporting business growth through effective planning and execution. The ideal candidate should have solid experience in restaurant management, a clear understanding of operational best practices, and the ability to guide teams toward achieving business goals.

• Lead and oversee all restaurant and catering operations to ensure consistently high standards of food quality, service, cleanliness, and customer satisfaction.
• Set operational goals and KPIs for location managers and monitor performance against these targets.
• Manage and optimize day-to-day operations, including food production, staffing, supply chain, and service delivery.
• Ensure compliance with Saudi Arabian health and safety regulations, labor laws, and internal company standards.
• Oversee inventory and cost control, ensuring efficiency in procurement and minimal waste.
• Handle high-level customer interactions and resolve complex service issues to protect the brand reputation.
• Develop and implement operational systems and SOPs to ensure consistency across all locations.
• Prepare and manage annual budgets, financial forecasts, and P&L statements for each outlet.
• Analyze financial performance and take corrective actions to meet revenue, margin, and profitability targets.
• Lead recruitment, onboarding, and ongoing training of restaurant managers and key personnel.
• Build and sustain a culture of excellence, accountability, and teamwork across all levels.
• Drive continuous improvement in service delivery, customer satisfaction, and team productivity.
• Collaborate with owners and senior leadership on long-term business strategy, including expansion plans.
• Identify market trends and customer insights to support menu innovation and service enhancement.
• Manage new restaurant openings and special projects, ensuring alignment with brand standards.
• Partner with marketing and brand teams to develop and execute promotional campaigns, loyalty programs, and seasonal events.

• 2+ years of progressive experience in restaurant or hospitality management, with at least 3 years in a senior leadership position.
• Proven track record in multi-unit restaurant management, catering operations, or both.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Deep knowledge of restaurant operations and guest service best practices.
• Hands-on leadership style with a proactive and problem-solving mindset.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); knowledge of POS and inventory systems is a plus.
• Fluent in English (spoken and written); Arabic language skills are a plus.

Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it’s umbrella – SALT, Switch, Parker’s, Somewhere and Public.

We are looking for an experienced Operations Manager across our brands at Independent Food Company . The Operations Manager will play a key role in ensuring the efficient and effective functioning of all aspects of our operations, from production and supply chain management to customer service and quality control.

• Manage and coordinate all aspects of daily operations, including production, inventory management, order fulfillment, and logistics.
• Develop and implement operational policies and procedures to streamline processes, improve efficiency, and ensure compliance with regulatory requirements.
• Lead and motivate a diverse team of employees, including production staff, warehouse personnel, and administrative staff.
• Ensure compliance with health and safety regulations and food safety standards throughout the production and distribution process.
• Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions.
• Stay updated on industry trends and best practices to continuously improve operational efficiency and effectiveness.

To be considered for this role, you will have

• Excellent communication and interpersonal skills, with the ability to effectively interact with employees, customers, and suppliers.
• Strong leadership and management skills, with the ability to inspire and motivate teams to achieve operational excellence.
• Solid understanding of production processes, supply chain management, and inventory control principles.
• Proficiency in using software and technology solutions for operations management and data analysis.

The Salesman – Food Service is responsible for promoting and selling food products to clients in the food service industry. This includes maintaining existing accounts, identifying new sales opportunities, and ensuring customer satisfaction through timely service and support.

Sell food products to customers in the food service sector, such as restaurants, hotels, catering companies, and institutions

Build and maintain strong relationships with clients to ensure repeat business

Understand customer needs and recommend appropriate product solutions

Achieve assigned sales targets and contribute to overall sales goals

Conduct regular customer visits to take orders, promote new products, and follow up on deliveries

Monitor market trends and competitor activity

Handle customer inquiries, resolve complaints, and ensure a positive client experience

Maintain accurate sales records, account details, and activity reports

High school diploma or equivalent (higher education is a plus)

Previous experience in sales, preferably in food or FMCG sectors

Good knowledge of food products and industry practices

Strong communication and interpersonal skills

The Food Service Cash Van Sales Supervisor will handle and drive sales efforts for the food service division - Frozen Products - Protein. This includes developing and executing plans to grow the business, maintaining strong relationships with clients, and ensuring customer satisfaction in the specified area.

Key Responsibilities:

• Supervise and coordinate day-to-day sales activities of the team, organizing weekly and monthly meetings with sales staff and management.
• Set sales objectives by developing Journey Plans, and establishing monthly, quarterly, and annual goals.
• Apply strong technical sales skills and market knowledge to the customer base in the assigned area for food service.
• Review Food Service customer accounts regularly to ensure timely cash collection during the month.
• Train and motivate sales reps on sales techniques to enhance performance and achieve sales goals for food services such as QSRs, street cafeterias, and preferably HORICA.
• Identify new business opportunities, establish new customer relationships, and maintain long-term partnerships with Food Service customers.
• Ensure optimal product mix and availability on routes to maximize volume and revenue within the designated territory.
• Oversee daily van stock reconciliation and cash deposits, ensuring accurate financial management.
• Lead, coordinate, and develop the sales team's activities and capabilities.
• Gather and report competitor activity, pricing, and customer feedback to management.

Qualifications:

• At least 3 years of experience in the Food Services sales channel in the protein sector, specifically Frozen Products.
• Advanced computer skills, especially in MS Office, including PowerPoint and Excel.

Location:

Available in Riyadh, Tabuk, Sakakah, Makah, Abha, and Jizan.

• Mid-Senior level

• Full-time

• Sales, Marketing, and Management

• Food and Beverage Services, Food and Beverage Manufacturing, and Food and Beverage Retail