4 Research Leadership Positions jobs in Saudi Arabia

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description
Generic Accountabilities:
Strategic Contribution
• Develop and ensure effective cascading of the strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
• Drive the continuous achievement of quality and customer experience standards in line with the overall business strategy.
People Management
• Manage the effective achievement of assigned objectives through the leadership of the department by setting of individual objectives, managing performance, developing, and motivating staff to maximize sectional performance.
• Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the organization.
Budgeting and Financial Performance
• Manage the preparation and recommend the department budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.
Policies, Systems, Processes & Procedures
• Manage the effective implementation of department policies, procedures and controls covering all areas of assigned department activities so that all relevant procedural/regulatory requirements are fulfilled while delivering a quality, cost-effective service.
Continuous Improvement
• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
Customer Service Excellence
• Manage the implementation of processes for successful client relationship management to enhance the customer journey in line with SPL s customer experience strategy.
• Review and enhance customer experience management processes and procedures, monitor compliance to defined quality standards to ensure productivity and consistency of process performance.
• Lead and guide the team to ensure proactive engagement with clients and provide solutions to achieve optimum client satisfaction and brand loyalty for SPL.
Reporting
• Ensure that all department reports are prepared timely and accurately and meet SPL requirements, policies, and quality standards.
Job Specific Accountabilities:
• Collaborate with data analysts to translate consumer data into functional and accessible information that can help the organization change or revise a product, service, marketing strategy, or sales tactic.
• Manage strong client and vendor relationships to deliver consumer information that has a direct effect on the organization s business goals and ROI.
• Manage the building of industry benchmarking to forecast market risks to SPL s market positions and execute mitigation plans.
• Develop internal market insight tools and capabilities not relying only on agency services
• Provide insight on new opportunities to target from local and global market research.
• Support in the collection and study of information about customers, sales trends, products, and services to achieve SPL s future business and marketing plans.
Skills
• Sales Strategy & Planning
• Data analytical skill set (MS Excel and PPT)
• Market Insights
• Sales Concepts Knowledge
• Sales Lead Generation / Management
• Revenue Forecasting
• Customer Complaint Management
• Relationship Management

Company Industry

• Logistics
• Transportation
• Warehousing
• Courier

Department / Functional Area

• Marketing
• Brand Management
• Marketing Research
• Digital Marketing

Keywords

• Market Intelligence And Research Director

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A leading global market research company is seeking an Account Director with a strong background in qualitative research to lead their Riyadh office in Saudi Arabia. The successful candidate will be fully responsible for achieving profitability and revenue targets across a diverse client portfolio. They will provide strategic marketing insights based on market research data, ensuring high-quality deliverables within deadlines.

Key responsibilities include:

1. Driving growth and profitability within designated sectors, contributing to the annual business plan.
2. Developing solutions to overcome barriers to profitability and growth.
3. Achieving annual gross margin and profit targets.
4. Pricing strategies to ensure success and profitability.
5. Managing revenue of 3-4 million AED.
6. Generating RFPs and maintaining the integrity of proposals and pitches.
7. Designing projects within budget while maximizing client spend.
8. Collaborating with teams and suppliers to improve processes for client benefit.
9. Negotiating with clients on project scope changes.
10. Ensuring client deliverables meet expectations and exemplify excellence.
11. Demonstrating thought leadership in the market research field.
12. Identifying and developing new clients, while nurturing existing relationships through research excellence.
13. Understanding client business and market dynamics thoroughly.
14. Motivating the team through clear communication and leadership.
15. Leading account strategy development and team communication.
16. Setting objectives and development plans for direct reports aligned with company strategy.

Language requirements:

• Arabic - Fluent/Excellent
• English - Fluent/Excellent

Additional requirements:

• Own a car and have a driving license.

• Educational background in a related field (BA/MA/BCom).
• Minimum of 6 years relevant experience in market research and analysis.
• Managerial experience.
• Knowledge of qualitative and quantitative research methodologies.
• Ability to advise on research methodologies and products.
• Data analysis and interpretation skills.
• Understanding of marketing processes and project management.
• Excellent presentation skills.
• Proficiency in Microsoft Office.
• Fluency in Arabic and English.

HR Source Consulting is a leading Human Resources consultancy serving clients across the MENA region. We specialize in HR planning and solutions across various sectors including IT, media, FMCG, and more. We provide tailored recruitment, HR services, and solutions such as salary surveys, outplacement, and relocation services. Our goal is to deliver comprehensive HR solutions at all organizational levels, ensuring client satisfaction through dedicated service and expertise.