182 Reliability Engineering jobs in Saudi Arabia

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

Description
The Facilities Coordinator will have a significant impact on customer experience. The Facilities Coordinator will have the ability to lead and manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough time lines. The Facilities Coordinator will develop plans on how to accomplish engineering departmental goals.

The Facilities Coordinator will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Coordinator – Maintenance. This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the Delivery Stations (DS). The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.

Basic Qualifications

• 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience
• 1+ years of Microsoft Office products and applications experience
• 1+ years of working with computers and Microsoft Office products and applications experience
• High school or equivalent diploma
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Travel up to 15% of the time

Preferred Qualifications

• 2+ years of maintenance planner/scheduler working within an industrial maintenance complex, manufacturing/distribution industries, or equivalent experience
• Experience in material handling systems (MHS) installation, operation and maintenance

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Afaq - Warehouse Branch

Job ID: A

The Facilities Coordinator will have a significant impact on customer experience. The Facilities Coordinator will have the ability to lead and manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough time lines. The Facilities Coordinator will develop plans on how to accomplish engineering departmental goals.

The Facilities Coordinator will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Coordinator – Maintenance. This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the Delivery Stations (DS). The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.

• 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience
• 1+ years of Microsoft Office products and applications experience
• 1+ years of working with computers and Microsoft Office products and applications experience
• High school or equivalent diploma
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Travel up to 15% of the time

• 2+ years of maintenance planner/scheduler working within an industrial maintenance complex, manufacturing/distribution industries, or equivalent experience
• Experience in material handling systems (MHS) installation, operation and maintenance

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

We are seeking a detail-oriented and experienced QA Engineer who specializes in Tosca automation testing. The ideal candidate will design, develop, and execute automated test cases using Tosca, ensuring the functionality, performance, and reliability of Twister's applications.

• Design, develop, and maintain automated test scripts using Tricentis Tosca.
• Execute test cases, analyze results, and document defects.
• Perform regression, integration, and end-to-end testing for Twister applications.
• Collaborate with Twister's developers, business analysts, and product managers to clarify requirements and ensure quality.
• Support test data preparation and environment setup.
• Continuously improve Twister's QA automation framework and testing standards.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a QA Engineer with hands-on expertise in Tricentis Tosca.
• Strong knowledge of Tosca automation framework, test case design, and execution.
• Understanding of software testing methodologies (Agile, Scrum).
• Familiarity with defect management and tracking tools (e.g., JIRA, Azure DevOps).
• Strong problem-solving skills, attention to detail, and excellent communication.

• Certification in Tricentis Tosca (e.g., Tosca Automation Specialist, Tosca Test Architect).
• Experience with API testing and CI/CD integration.
• Knowledge of performance and security testing.

• Competitive salary and benefits.
• Career development and training opportunities (including Tosca certifications).
• Innovative and collaborative work culture.
• Flexible and supportive environment for professional growth.

Key Responsibilities

• Lead and develop a high-performing team focused on quality assurance and customer experience
• Design and implement accurate measurement systems aligned with operational standards
• Monitor and analyze quality metrics to ensure compliance and continuous improvement
• Develop and execute strategic customer experience planning mechanisms
• Collaborate cross-functionally to embed CX insights into operational workflows
• Drive initiatives that enhance customer satisfaction and loyalty
• Prepare and present performance reports to senior leadership
• Build a strategic automation roadmap to streamline daily QA and CX tasks, enhancing efficiency and scalability.
• Design, deploy, and continuously enhance customer satisfaction surveys using scientifically validated methodologies to ensure actionable insights
• Calibrate QA and CX frameworks against market quality standards, with specialization in food safety, delivery logistics, and service benchmarks
• Ensure survey design avoids bias, captures meaningful metrics (e.g., freshness, delivery timeliness, packaging clarity), and supports compliance with industry regulations
• Leverage customer feedback to drive product and service improvements, strengthen brand reputation, and support regulatory alignment

Required Qualifications

• Bachelor's degree in business administration, Quality & Operations Management, or related field (master's preferred)
• Minimum 7 years of experience in quality assurance and customer experience roles, with at least 3 years in a managerial capacity
• Proven track record in leading teams and implementing QA frameworks
• Strong analytical skills with experience in data-driven decision-making
• Familiarity with CX measurement tools and methodologies

Core Competencies

• Leadership: Ability to inspire, coach, and manage cross-functional teams
• Analytical Thinking: Skilled in interpreting data to drive quality and CX improvements
• Strategic Planning: Capable of designing long-term CX strategies aligned with business goals
• Communication: Professional, clear, and persuasive communication across all levels
• Process Orientation: Strong understanding of operational standards and continuous improvement

Preferred Skills

• Experience with Six Sigma, Lean, or other quality frameworks
• Proficiency in tools such as Power BI, Excel, and customer feedback platforms
• Knowledge of SQL or data segmentation logic is a plus
• Certification in CX or QA methodologies (e.g., COPC, ISO 9001) is advantageous

We are seeking a skilled QA Engineer to join Toska's team and ensure the quality and reliability of our products through thorough testing and process improvements. The ideal candidate has a keen eye for detail, strong analytical skills, and experience with both manual and automated testing.

• Develop, maintain, and execute test plans, test cases, and test scripts.
• Perform manual and automated testing for web, mobile, and backend applications.
• Identify, document, and track bugs to resolution.
• Collaborate with Toska's developers and product managers to understand requirements and improve quality.
• Conduct regression testing and ensure timely releases.
• Contribute to building and improving Toska's QA processes and best practices.

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a QA Engineer or Tester.
• Hands-on experience with testing tools (e.g., Selenium, Postman, JUnit, Cypress).
• Solid understanding of software QA methodologies, tools, and processes.
• Familiarity with Agile/Scrum development lifecycle.
• Strong problem-solving skills and attention to detail.
• Good communication skills and ability to work collaboratively.

• Experience with performance and security testing.
• Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, etc.).
• Experience with API and mobile application testing.

• Competitive salary and benefits.
• Growth opportunities in a fast-paced environment.
• Collaborative and supportive team culture.
• Flexible working arrangements.

About Mr. Mandoob

Mr. Mandoob is a leading delivery application in Saudi Arabia, ranked
#1 fastest-growing tech company in KSA
by Deloitte Fast 50. We strive to build innovative, reliable, and user-friendly solutions that serve millions of customers across the Kingdom.

Position:
Quality Assurance (QA) Engineer

Key Responsibilities:

• Develop and execute test plans, test cases, and test scripts for web and mobile applications.
• Perform manual and automated testing to ensure software quality and functionality.
• Identify, document, and track bugs and issues using standard tools (e.g., Jira).
• Collaborate with developers and product managers to understand requirements and ensure test coverage.
• Validate new features, performance improvements, and bug fixes before release.
• Continuously improve QA processes, tools, and techniques to enhance efficiency.

Requirements:

• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years of experience in software testing (manual and automated).
• Solid understanding of QA methodologies, tools, and processes.
• Hands-on experience with testing frameworks (e.g., Selenium, PHPUnit, Cypress) is a plus.
• Familiarity with API testing (e.g., Postman, Swagger).
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and teamwork skills.

What We Offer:

• A dynamic and collaborative work culture.
• Exposure to large-scale products impacting hundreds of thousands of users daily.
• Career development and continuous learning opportunities.

Khobar, Saudi Arabia | Posted on 09/30/2025

The Quality Specialist is responsible for monitoring and maintaining product and service quality standards to enhance customer satisfaction and ensure compliance with regulatory and company standards. This role involves supporting the commercial teams by identifying improvement areas, implementing quality control measures, and coordinating corrective actions to ensure consistent quality in products, processes, and services.

• Quality Monitoring & Inspection: Perform regular checks on commercial products and services, ensuring they meet company quality standards and specifications. Collaborate with suppliers and vendors to address quality concerns.
• Customer Complaint Handling: Investigate and analyze customer complaints related to product quality or service. Identify root causes and work with relevant teams to implement corrective actions to prevent recurrence.
• Documentation & Compliance: Ensure all documentation related to quality standards, audits, and corrective actions is accurately maintained. Support compliance with applicable regulations, industry standards, and company policies.
• Process Improvement: Support continuous improvement initiatives by analyzing data, identifying areas for enhancement, and suggesting process adjustments to improve efficiency, reduce costs, and increase customer satisfaction.
• Supplier & Vendor Management: Work closely with the purchasing team to assess and monitor supplier quality performance, ensure supplier compliance with company standards, and support supplier audits.
• Training & Support: Provide training to the employees and support teams on quality standards, policies, and procedures. Promote a quality-focused culture across departments to enhance awareness and commitment.

• Customer Complaint Resolution Time: Achieve an average resolution time of 7 working days for customer complaints.
• Product Return Rate: Maintain a product return rate of X% (set by management) or below.
• Compliance Rate: Ensure 100% compliance with regulatory and company quality standards.
• Supplier Quality Compliance: Achieve X% (set by management) of suppliers meeting company quality standards consistently.
• Process Improvement Initiatives: Successfully implement X (set by management) quality improvement initiatives per year.

• Education: Diploma or bachelor’s degree in a related field.
• Experience: Minimum 1-2 years of experience in quality assurance, compliance, or a similar role in a commercial or retail environment.
• Certifications: Certification as a Certified Quality Lead Auditor, Certified Quality Technician, or similar is preferred.

• Technical Knowledge: Familiarity with quality management systems (QMS), ISO standards, and data analysis tools.
• Skills: Strong analytical skills, problem‑solving, and attention to detail with the ability to work across various departments.
• Abilities: Capable of managing multiple tasks effectively and working in a fast‑paced commercial environment.

• Language Requirements: Fluent in English; proficiency in additional languages is a plus.
• Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively within internal teams and external partners.