73 Relations Manager jobs in Saudi Arabia

Serve as the key liaison between the company and relevant government authorities to ensure full compliance with Saudi labor, immigration, and regulatory requirements.

Job Summary:

Serve as the key liaison between the company and relevant government authorities to ensure full compliance with Saudi labor, immigration, and regulatory requirements. Monitor and advise on changes in laws and policies, ensuring alignment across business operations. Support strategic decision-making by identifying compliance risks and opportunities while collaborating with internal divisions to maintain integrated and efficient regulatory adherence.

Job Responsibilities:

• Serve as the primary point of contact between the company and government authorities (e.g., Ministry of Labor, Ministry of Interior, General Organization for Social Insurance, Ministry of Human Resources and Social Development).
• Ensure compliance with Saudi labor laws, Saudization quotas, immigration requirements, and other statutory obligations.
• Keep management updated on changes to labor and immigration laws, and advise on necessary adjustments to policies and practices .
• Oversee all processes related to work visas, iqama (residency permits), block visas, business visas, and family affairs for employees and their dependents.
• Manage GOSI (social insurance), Mudad, QIWA, Muqeem, and other government portals for employee documentation and compliance.
• Monitor visa quotas, renewals, and cancellations, ensuring timely and accurate processing.
• Advise on government-related risks and opportunities, supporting strategic decision-making.
• Collaborate with HC, legal, and other divisions to ensure integrated compliance and support for business operations.

Qualifications:

• Bachelor s degree in human resources management, business administration, management, law, or any related field.
• Minimum of 7 years of experience in a related field.
• Professional certifications or master s degree is preferred.

Company Industry

Department / Functional Area

• Business Development

Keywords

• Government Relations Manager

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

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Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart ,

Join us and become a Heartist .

Job Description

To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.

Key Roles & Responsibilities

• Live and project the goal, philosophy, vision, mission and core values of the company.
• Adheres to company grooming standards at all time.
• Is a continual source of information, help and assistance to all guests.
• Prepares the weekly duty rosters.
• Supervise Guest Relation Officers.
• Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with team members.
• Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently.
• Conduct house tours / site inspection and special room drops for VIP’s.
• Escorts all arriving guests to their respective suites.
• Escorts external guests to their destination.
• Escorts departing guests to their means of transport.
• Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained.
• Greet all residence guests personally.
• Promote Inter-Hotel sales and in-house facilities.
• Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done.
• Completes the departure list for the following day – contact VIP guests for any necessary arrangements.
• Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest.
• Ensure ALL members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
• Liaise closely with Concierge, Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.
• Prepare compendiums prior to guest arrival and check-info system if necessary.
• Maintain close contact with Airport Concierge, Reception for new arrivals and departures.
• Update and maintain efficient guest history system.
• Prepare requisition and distribution of amenities on a timely basis.
• Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times.
• Attend daily and monthly briefings or meetings to facilitate communications and smooth operations.
• Abides by all policies and procedures.
• Has full knowledge of Sofitel standards.
• Performs related duties and special projects assigned by Senior Management.
  
  

Qualifications

• Strong written and verbal communication skills in English and Arabic.
• Able to develop rapport with colleagues and management staff
• Ability to work cohesively with co-workers as part of a multi-cultural team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with guests and patrons
• Able to exercise good judgment with difficult guests
  
  

Qualifications

• Degree from School for Tourism & Hotel Management
  
  

Experience

• Minimum 3 - 5 years’ relevant experience with at least 2 years at a supervisory level

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

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Human Resources Manager ( Operation / Talent Acquisition) Saudi Only

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Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.

Key Roles & Responsibilities

• Live and project the goal, philosophy, vision, mission and core values of the company.
• Adheres to company grooming standards at all time.
• Is a continual source of information, help and assistance to all guests.
• Prepares the weekly duty rosters.
• Supervise Guest Relation Officers.
• Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with team members.
• Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently.
• Conduct house tours / site inspection and special room drops for VIP s.
• Escorts all arriving guests to their respective suites.
• Escorts external guests to their destination.
• Escorts departing guests to their means of transport.
• Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained.
• Greet all residence guests personally.
• Promote Inter-Hotel sales and in-house facilities.
• Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done.
• Completes the departure list for the following day contact VIP guests for any necessary arrangements.
• Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest.
• Ensure ALL members consistently receive all benefits, repeat guests and other VIP s receive special recognition and service
• Liaise closely with Concierge, Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.
• Prepare compendiums prior to guest arrival and check-info system if necessary.
• Maintain close contact with Airport Concierge, Reception for new arrivals and departures.
• Update and maintain efficient guest history system.
• Prepare requisition and distribution of amenities on a timely basis.
• Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times.
• Attend daily and monthly briefings or meetings to facilitate communications and smooth operations.
• Abides by all policies and procedures.
• Has full knowledge of Sofitel standards.
• Performs related duties and special projects assigned by Senior Management.

Qualifications

• Strong written and verbal communication skills in English and Arabic.
• Able to develop rapport with colleagues and management staff
• Ability to work cohesively with co-workers as part of a multi-cultural team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with guests and patrons
• Able to exercise good judgment with difficult guests
  

Qualifications

• Degree from School for Tourism & Hotel Management
  

Experience

• Minimum 3 - 5 years relevant experience with at least 2 years at a supervisory level

Desired Candidate Profile

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Guest Relations Manager

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

People Looking for Guest Relation Manager Jobs also searched #J-18808-Ljbffr

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitality is a work of heart ,
Join us and become a Heartist .

Job Description

To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.

Key Roles & Responsibilities

• Live and project the goal, philosophy, vision, mission and core values of the company.
• Adheres to company grooming standards at all time.
• Is a continual source of information, help and assistance to all guests.
• Prepares the weekly duty rosters.
• Supervise Guest Relation Officers.
• Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with team members.
• Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently.
• Conduct house tours / site inspection and special room drops for VIP’s.
• Escorts all arriving guests to their respective suites.
• Escorts external guests to their destination.
• Escorts departing guests to their means of transport.
• Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained.
• Greet all residence guests personally.
• Promote Inter-Hotel sales and in-house facilities.
• Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done.
• Completes the departure list for the following day – contact VIP guests for any necessary arrangements.
• Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest.
• Ensure ALL members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
• Liaise closely with Concierge, Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.
• Prepare compendiums prior to guest arrival and check-info system if necessary.
• Maintain close contact with Airport Concierge, Reception for new arrivals and departures.
• Update and maintain efficient guest history system.
• Prepare requisition and distribution of amenities on a timely basis.
• Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times.
• Attend daily and monthly briefings or meetings to facilitate communications and smooth operations.
• Abides by all policies and procedures.
• Has full knowledge of Sofitel standards.
• Performs related duties and special projects assigned by Senior Management.

Qualifications

• Strong written and verbal communication skills in English and Arabic.
• Able to develop rapport with colleagues and management staff
• Ability to work cohesively with co-workers as part of a multi-cultural team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with guests and patrons
• Able to exercise good judgment with difficult guests
  

Qualifications

• Degree from School for Tourism & Hotel Management
  

Experience

• Minimum 3 - 5 years’ relevant experience with at least 2 years at a supervisory level

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Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

About us

InterContinental Hotels & Resorts has delighted luxury travellers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.

The brand has become synonymous with bold exploration, travel, and cultural discovery. The InterContinental The Red Sea Resort exemplifies these attributes. Set within one of the world s most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hotel offers guests sweeping views of the ocean and a discreet barefoot luxury immersed in nature experience.

Each of the resort s 210 sea-facing rooms provides immediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resort features seven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club and curated meetings and events spaces for leisure, business travellers and groups.

With the worldliness that travel brings, every stay will take your imagination to places you d never expect!

Guest Relations Manager

About the Role

As Guest Relations Manager, you ll oversee the Guest Relations team, ensuring VIP guests and loyalty members experience exceptional, personalized service. You ll resolve guest issues with professionalism, collaborate across departments, and continuously innovate to exceed guest satisfaction standards.

Your Day-to-Day

• Lead and mentor the Guest Relations team to deliver outstanding service.
• Serve as the primary contact for VIP guests, managing pre-arrival, stay, and follow-up arrangements.
• Resolve guest concerns and use feedback to drive improvements.
• Collaborate with departments to create seamless guest experiences.
• Ensure brand standards are met for loyalty program benefits.
• Identify revenue opportunities through upselling and premium experiences.
• Manage team schedules and ensure operational readiness.

What we need from you

• Exceptional communication and interpersonal skills.
• Proven experience in guest relations within a luxury hotel environment.
• Strong leadership and team management abilities.
• Proficiency in hotel management systems.
• Flexibility to work varied shifts, including nights and weekends.
• A degree or diploma in Hospitality Management (preferred).

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Guest Relations Manager

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

People Looking for Guest Relations Manager Jobs also searched #J-18808-Ljbffr

1 month ago Be among the first 25 applicants

Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt, and Jordan, and has reported net income of SAR 2.31 billion on sales of SAR 20.97 billion in 2024. For more details, please visit our website –

An aggressive expansion program together with acquisitions in new vertical markets has created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.

About the Role:

To address and resolve conflicts that arise in the workplace in collaboration with Divisional HR, fostering positive relationships between the company and employees, creating a positive work environment, facilitating effective communication, and promoting a harmonious workplace where employees feel respected, supported, and engaged. The goal is to positively impact employee retention, productivity, happiness, and overall success.

Requirements:

Potential candidates must meet the following requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 7-8 years of experience in HR functions, including at least two years in a managerial role focused on employee relations within a large multinational and/or multicultural environment
• Ability to think strategically and manage details effectively
• Knowledge of employment law, company policies, and excellent interpersonal skills, including active listening
• High emotional intelligence
• Excellent verbal and written communication skills in both Arabic and English

Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development opportunities.

This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources and Administrative

Industries

• Food and Beverage Services
• Human Resources Services

Get notified about new Employee Relations Manager jobs in Riyadh, Saudi Arabia .

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Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.

Job Description

To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.

Key Roles & Responsibilities

• Live and project the goal, philosophy, vision, mission and core values of the company.
• Adheres to company grooming standards at all time.
• Is a continual source of information, help and assistance to all guests.
• Prepares the weekly duty rosters.
• Supervise Guest Relation Officers.
• Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with team members.
• Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently.
• Conduct house tours / site inspection and special room drops for VIP’s.
• Escorts all arriving guests to their respective suites.
• Escorts external guests to their destination.
• Escorts departing guests to their means of transport.
• Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained.
• Greet all residence guests personally.
• Promote Inter-Hotel sales and in-house facilities.
• Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done.
• Completes the departure list for the following day – contact VIP guests for any necessary arrangements.
• Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest.
• Ensure ALL members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
• Liaise closely with Concierge, Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.
• Prepare compendiums prior to guest arrival and check-info system if necessary.
• Maintain close contact with Airport Concierge, Reception for new arrivals and departures.
• Update and maintain efficient guest history system.
• Prepare requisition and distribution of amenities on a timely basis.
• Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times.
• Attend daily and monthly briefings or meetings to facilitate communications and smooth operations.
• Abides by all policies and procedures.
• Has full knowledge of Sofitel standards.
• Performs related duties and special projects assigned by Senior Management.

Qualifications

• Strong written and verbal communication skills in English and Arabic.
• Able to develop rapport with colleagues and management staff
• Ability to work cohesively with co-workers as part of a multi-cultural team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with guests and patrons
• Able to exercise good judgment with difficult guests
  

Qualifications

• Degree from School for Tourism & Hotel Management
  

Experience

• Minimum 3 - 5 years’ relevant experience with at least 2 years at a supervisory level

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**Additional Information**
**Job Number** 25114215
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Guest Services and Front Desk Operations**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Assists with energy conservation efforts by monitoring compliance during property tours.
**Supporting Projects and Policies Related to Guest Experience and Safety**
- Supports implementation of the customer recognition/service program, communicating and ensuring the process.
- Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Sends copy of MOD report to all departments on a daily basis.
- Ensures compliance with all policies, standards and procedures.
- Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
- Understands and complies with loss prevention policies and procedures.
**Ensuring and Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Maintains high visibility in public areas during peak times.
- Provides immediate assistance to guests as requested.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Records guest issues in the guest response tracking system.
- Reviews comment cards and guest satisfaction results with employees.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Participates as needed in the investigation of employee and guest accidents.
- Performs Front Desk duties in high demand times.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Foreground is partnering with a distinguished organization in the education and vocational training sector to recruit a Public Relations Manager . This role is crucial in managing the companys public image, building strong relationships with stakeholders, and enhancing the organizations presence through effective communication strategies.

Responsibilities :

• Develop and implement public relations strategies that align with the companys goals and values.
• Build and maintain relationships with media outlets, industry influencers, and key stakeholders.
• Oversee the creation of press releases, media kits, and other public relations materials to ensure consistent messaging.
• Represent the company at high-profile events, conferences, and networking opportunities.
• Manage the companys social media presence, ensuring active engagement and alignment with branding goals.
• Respond to media inquiries and act as the companys spokesperson when required.
• Monitor media coverage and industry trends, providing insights and recommendations to senior management.
• Collaborate with internal teams to ensure a unified and consistent communication strategy across all channels.
• Plan and execute public relations campaigns to support business objectives, such as new program launches or key initiatives.
• Prepare crisis communication plans and manage responses during critical situations.

Qualifications :

• Bachelors degree in Public Relations, Communications, Marketing, or a related field.
• 5+ years of experience in public relations or corporate communications, preferably in the education or services sector.
• Strong network of media contacts and experience in building stakeholder relationships.
• Exceptional communication and interpersonal skills with a professional demeanor.
• Proficiency in social media management and content creation.
• Proven ability to manage multiple projects simultaneously and meet tight deadlines.
• A creative and proactive approach to problem-solving and public engagement.
• Fluency in Arabic and English is preferred, with excellent written and verbal communication skills in both languages.

Required Skills:

CRM Dynamics Business Analytics New Business Opportunities Deals Partnerships Public Relations Travel Interpersonal Skills Analytics Networking Business Development Presentations Negotiation Education Administration Microsoft Office Marketing Business Sales Training Communication Management

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