261 Quality Lead jobs in Saudi Arabia

Job Title: Quality Inspection Lead
Location
: Riyadh, Saudi Arabia

Company
: Holouly IT/Tech software solutions

Industry:
Software / Technology (Logistics & Operations)

Position Summary
We're seeking a proactive and detail-oriented
Quality Inspection Lead
to oversee, manage, and improve the quality of courier services in the field. You will lead a team of field inspectors conducting on-ground audits and inspections, ensuring couriers comply with quality, safety, and hygiene standards in line with company policy and local regulations.

Key Responsibilities

• Lead, supervise, and coordinate a team of field inspectors and auditors.
• Conduct inspections of couriers, assessing uniform appearance, hygiene, ID badges, and the condition of vehicles/delivery equipment.
• Audit service quality including timeliness, communication, handling, customer interaction, and safety.
• Monitor courier performance via ride-alongs, live supervision, incident reports, and customer feedback.
• Ensure compliance with appearance, hygiene, and delivery equipment cleanliness standards.
• Develop and maintain inspection checklists, SOPs, KPIs, and quality audit tools.
• Collaborate with training and acquisition teams to define and implement corrective and preventive actions.
• Organize and oversee periodic retraining or coaching sessions for couriers.
• Perform regular audits and unannounced spot checks.
• Ensure adherence to Saudi regulations related to courier safety, hygiene, and food handling.
• Maintain detailed documentation including inspection reports, incident logs, and quality improvement plans.

Required Qualifications & Skills

• 3–5 years of relevant experience in quality inspection within 3PL, logistics, or courier operations.
• Familiarity with courier service standards for appearance, hygiene, and safety.
• Proven experience in developing inspection SOPs, checklists, and audit processes.
• Knowledge of applicable Saudi regulations regarding courier operations, food safety, and hygiene compliance.
• Strong leadership and team management skills.
• Excellent organizational and documentation skills.
• Attention to detail and ability to identify areas for operational improvement.

Job Purpose
The role holder is responsible for leading the development, implementation, and continuous improvement of quality assurance practices within the internal audit function. This includes audit methodology enhancement, quality control, audit systems support, and ensuring alignment with industry standards and regulatory requirements. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

Core Responsibilities
Key Responsibilities:

• Lead the design, redesign, configuration and optimization of the internal audit processes and cross functional processes and support in driving full automation across the internal audit in accordance with Corporate Quality Function guidelines.
• Develop and maintain Internal Audit methodology to be aligned with industry leading practices.
• Conduct ongoing quality & quality assurance check review on iot squared audit process and take the corrective actions
• Supports in tracking Audit, Quality Assurance and Compliance actions and maintain record of approved improvement recommendations for driving/tracking implementation across the internal audit in accordance with the relevant audit standards.
• Manages quality control measures in line with the Audit standards and oversees the implementation of these measures in day to day work processes using audit management system .
• Responsible for implementing the GRC activities under the Audit sector.
• Manages and support the Audit Management System requirements (Access,Configuration, Archiving, … etc.)
• Coordinates and act as a SPOC with the other assurance providers (2nd line).
• Manages Internal Audit Awareness activities.
• Ensure adherence to audit methodology and evaluate Audit Quality measures during the execution of audit engagements and report the result to the Internal Audit Management.
• Manages the periodic Quality Assessment and Improvement Program and report the result to the Internal Audit Management.
• Manages the External Quality Assessment and Improvement Program and facilitates the work of any external assessor.
• Benchmarks Internal Audit processes to market and develops and implements an
• Internal Audit market research framework in accordance with strategic sourcing functions.
• Develops Internal Audit , strategy, strategic objectives, strategic KPIs, and strategic initiatives.
• Develops and monitors the execution of the Internal Audit sector strategy.
• Supports in cascading , monitoring and reporting the execution of the internal audit Projects and Annual KPIs
• Develops and launch the annual customer satisfaction survey and gather and analyze results and feedback to produce recommended actions on areas of needed improvement.
• Supports in developing the Internal Audit's material for the Audit Committee's meetings (quarterly/annually).

Performs other responsibilities and tasks related to the job as directed by line manager

Qualifications

• Bachelors in (Business Administration, Engineering, Economics) or equivalent
• Masters in (Business Administration, Engineering, Economics) or equivalent is preferred

Years Of Experience

• Preferred experience of years, or equivalent in the area of expertise

Preferred Professional Certificates

• Certified Internal Auditor (CIA)

Job Specific Skills

• Knowledge of global and regional trends and developments in IoT
• Knowledge of strategy formulation and planning
• Knowledge of iotsquared product and services portfolio
• Knowledge of internal audit practices and guidelines
• Negotiation skills
• Conflict resolution skills
• Problem solving and conflict resolution skills
• Analytical, quantitative, and conceptual skills
• Communication and presentation skills

Business Language Skills
English language proficiency level is fluent.

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

Remarkable people, trusted by clients to design and advance the world.

Wood is currently looking for Lead Quality & Inspection OSBL to support our Projects business. Ma'aden is executing a strategic project to develop a new gold mine and processing facility in alignment with the Kingdom's Vision 2030 and Ma'aden's 2040 Strategic Objectives. Located in Ar Rjum, KSA .

• Supporting the management of all aspects of Quality across the breadth of their respective organization and the services we provide.
• Identification and regular engagement with key stakeholders to promote quality management and gather feedback on performance.
• Support the effective planning and allocation of resources (including people and budgets) enabling the delivery of agreed objectives and deliverables.
• Implementing the Wood Business Management System (BMS) across their organization ensuring that its application is effective and that compliance with the system is routinely monitored, assessed, and improved as necessary. Facilitate external BMS certification as appropriate.
• Ensuring consistent and effective implementation of Quality supporting systems across their organization (e.g., NCR, improvement actions, lessons learned, etc).
• Supporting tenders and proposal activities for their organization
• Planning and execution of risk-based assurance plans including the escalation of significant findings to program/project leaders.
• Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders, and undertaking intervention as required.
• Ensuring quality support through Supply Chain processes to ensure the right first-time delivery of products and services
• Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction.

What we can offer

• Medical Insurance - Ensures specialist care is available to you and eligible family members residing in country. Pre-existing medical conditions are covered. No limit on number of children covered under the policy however age and coverage limits apply in line with KSA CCHI rules. Option to select higher medical cover payable at employees own expense.
• Employee Assistance Programme - Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The program helps support your mental, physical, social & financial well-being.
• GOSI (Social Insurance) - Payable to KSA employees, social insurance contributions are paid by the company in line with Government legislation to cover occupational hazards.
• End of Service Gratuity - In line with KSA Labour Law, all employees are eligible for an End of Service benefit.
• Examination Leave - Upon company approval to enroll in an education institute or to continue within such institution, employees have the right to fully paid leave to sit for an examination of an unrepeated year. Leave duration is based on the days of actual examination and must be applied for no less than fifteen days prior exam
• Professional Memberships - One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
• Inspire Awards - Our annual awards programme is all about recognising and celebrating our inspirational colleagues – those designing the future, upholding our values and playing a pivotal role in delivering our strategy. Employees can recognise those who inspire them and make their day by nominating them for their hard work, innovation and tenacity.
• Long Service Award - Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years' service of our employees at 5 year service milestones.
• Career Development Champions - Prioritizes structured growth through goal setting and resource utilization. Employees use tools for planning and feedback, with managers actively coaching and mentoring to support advancement. Continuous learning and development are emphasized to help employees achieve their career goals effectively.

Qualifications:

• Degree/diploma or local equivalent in Quality management, project management, or related discipline
• Lead Auditor qualification by a recognized industry body (essential)
• Membership of CQI/ASQ Quality organizations, Project Management Institute or equivalent (desirable)
• Formal training in recognized root cause analysis techniques (essential)

Knowledge, skills, and experience:

• 10+ years of relevant experience (preferably in the associated industry)
• Comprehensive understanding of industry standards (ISO 9001)
• Proficient in the analysis of processes and data
• Proficient in Microsoft Office
• High Level of communication skills in both written and spoken format
• Proficient in the use of continuous improvement tools and techniques

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

• Develop, implement, and maintain quality management systems and procedures to ensure compliance with industry standards and regulations.
• Monitor and evaluate quality performance across various departments and processes, identifying areas for improvement and recommending corrective actions.
• Conduct regular quality audits and inspections to ensure adherence to quality standards and identify potential issues before they impact operations.
• Analyze quality data and metrics to identify trends, root causes of defects, and areas for process optimization.
• Collaborate with cross-functional teams, including production, engineering, and supply chain, to address quality issues and implement improvements.
• Develop and deliver training programs on quality standards, processes, and best practices to employees at all levels.
• Coordinate and lead investigations into quality incidents, including product recalls or customer complaints, to determine causes and implement preventive measures.
• Prepare and present quality reports and performance metrics to senior management and stakeholders, highlighting key findings and improvement plans.
• Ensure compliance with regulatory requirements and industry standards, such as ISO 9001 or other relevant certifications.
• Manage quality documentation, including policies, procedures, and records, ensuring accuracy and accessibility.
• Implement and oversee quality control measures, including testing and inspection procedures, to ensure product and service quality.
• Engage with suppliers and vendors to ensure their quality standards align with company requirements and address any quality issues that arise.
• Continuously research and stay updated on industry trends, new technologies, and best practices in quality management.

Bachelor's degree in Quality Management, Engineering, Business Administration, or a related field

Minimum of 5 years of experience in quality management or a related field, with a track record of successfully implementing quality improvement initiatives.

Strong understanding of quality management principles and practices

Proficiency in quality management software and tools

Excellent analytical and problem-solving skills

Strong communication and interpersonal skills

Experience with quality standards and regulations (e.g., ISO 9001)

Ability to conduct effective audits and inspections

Skilled in data analysis and reporting

Ability to lead and facilitate training sessions

Strong organizational and project management abilities

Experience in working with cross-functional teams and external partners

Overview

Job Title: Quality Inspection Lead

Location: Riyadh, Saudi Arabia

Company: Holouly IT/Tech software solutions

Industry: Software / Technology (Logistics & Operations)

We’re seeking a proactive and detail-oriented Quality Inspection Lead to oversee, manage, and improve the quality of courier services in the field. You will lead a team of field inspectors conducting on-ground audits and inspections, ensuring couriers comply with quality, safety, and hygiene standards in line with company policy and local regulations.

• Lead, supervise, and coordinate a team of field inspectors and auditors.
• Conduct inspections of couriers, assessing uniform appearance, hygiene, ID badges, and the condition of vehicles/delivery equipment.
• Audit service quality including timeliness, communication, handling, customer interaction, and safety.
• Monitor courier performance via ride-alongs, live supervision, incident reports, and customer feedback.
• Ensure compliance with appearance, hygiene, and delivery equipment cleanliness standards.
• Develop and maintain inspection checklists, SOPs, KPIs, and quality audit tools.
• Collaborate with training and acquisition teams to define and implement corrective and preventive actions.
• Organize and oversee periodic retraining or coaching sessions for couriers.
• Perform regular audits and unannounced spot checks.
• Ensure adherence to Saudi regulations related to courier safety, hygiene, and food handling.
• Maintain detailed documentation including inspection reports, incident logs, and quality improvement plans.

• 3–5 years of relevant experience in quality inspection within 3PL, logistics, or courier operations.
• Familiarity with courier service standards for appearance, hygiene, and safety.
• Proven experience in developing inspection SOPs, checklists, and audit processes.
• Knowledge of applicable Saudi regulations regarding courier operations, food safety, and hygiene compliance.
• Strong leadership and team management skills.
• Excellent organizational and documentation skills.
• Attention to detail and ability to identify areas for operational improvement.

• Supporting the management of all aspects of Quality across the breadth of their respective organization and the services we provide.
• Identification and regular engagement with key stakeholders to promote quality management and gather feedback on performance.
• Support the effective planning and allocation of resources (including people and budgets) enabling the delivery of agreed objectives and deliverables.
• Implementing the Wood Business Management System (BMS) across their organization ensuring that its application is effective and that compliance with the system is routinely monitored, assessed, and improved as necessary. Facilitate external BMS certification as appropriate.
• Ensuring consistent and effective implementation of Quality supporting systems across their organization (e.g., NCR, improvement actions, lessons learned, etc).
• Supporting tenders and proposal activities for their organization
• Planning and execution of risk-based assurance plans including the escalation of significant findings to program/project leaders.
• Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders, and undertaking intervention as required.
• Ensuring quality support through Supply Chain processes to ensure the right first-time delivery of products and services
• Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction.

• Medical Insurance - Ensures specialist care is available to you and eligible family members residing in country. Pre-existing medical conditions are covered. No limit on number of children covered under the policy however age and coverage limits apply in line with KSA CCHI rules. Option to select higher medical cover payable at employees own expense.
• Employee Assistance Programme - Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The program helps support your mental, physical, social & financial well-being.
• GOSI (Social Insurance) - Payable to KSA employees, social insurance contributions are paid by the company in line with Government legislation to cover occupational hazards.
• End of Service Gratuity - In line with KSA Labour Law, all employees are eligible for an End of Service benefit.
• Examination Leave - Upon company approval to enroll in an education institute or to continue within such institution, employees have the right to fully paid leave to sit for an examination of an unrepeated year. Leave duration is based on the days of actual examination and must be applied for no less than fifteen days prior exam
• Professional Memberships - One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
• Inspire Awards - Our annual awards programme is all about recognising and celebrating our inspirational colleagues - those designing the future, upholding our values and playing a pivotal role in delivering our strategy. Employees can recognise those who inspire them and make their day by nominating them for their hard work, innovation and tenacity.
• Long Service Award - Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years' service of our employees at 5 year service milestones.
• Career Development Champions - Prioritizes structured growth through goal setting and resource utilization. Employees use tools for planning and feedback, with managers actively coaching and mentoring to support advancement. Continuous learning and development are emphasized to help employees achieve their career goals effectively.

• Degree/diploma or local equivalent in Quality management, project management, or related discipline
• Lead Auditor qualification by a recognized industry body (essential)
• Membership of CQI/ASQ Quality organizations, Project Management Institute or equivalent (desirable)
• Formal training in recognized root cause analysis techniques (essential)

• 10+ years of relevant experience (preferably in the associated industry)
• Comprehensive understanding of industry standards (ISO 9001)
• Proficient in the analysis of processes and data
• Proficient in Microsoft Office
• High Level of communication skills in both written and spoken format
• Proficient in the use of continuous improvement tools and techniques

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role
Are you driven by precision, integrity, and a passion for aviation safety?

We are seeking a seasoned Lead Auditor to champion our internal and external audit programs and uphold the highest standards of compliance and operational excellence.

In this critical role, you will lead the planning, execution, and follow-up of audits across our Engineering & Maintenance functions, ensuring alignment with GACA, EASA, FAA, and other global aviation authorities.

Yours is a role which requires impartial and objective evaluation of operational practices, prohibits involvement in release-to-service activities, and drives continuous improvement through effective audit reporting and closure of corrective actions.

You will be instrumental in identifying gaps, driving corrective actions, and fostering a culture of continuous improvement.

This role demands a sharp analytical mind, deep regulatory knowledge, and the ability to collaborate across departments to ensure our operations meet and exceed industry standards.

If you thrive in a detail-oriented environment and are passionate about aviation quality, this is your opportunity to make a lasting impact.

About You
Degree qualified, you are expected to demonstrate a minimum 8 years of relevant experience in aviation maintenance, quality assurance, or related field. Further, you are expected to demonstrate at least 3 years of on-the-job auditor training within a Part 145 or equivalent organization.

Experience with GACA/EASA auditing requirements and Lead/Internal Auditor training course IS0 9001 or ISO 19011 is essential.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

About the Company:

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role:

Are you driven by precision, integrity, and a passion for aviation safety?

We are seeking a seasoned Lead Auditor to champion our internal and external audit programs and uphold the highest standards of compliance and operational excellence.

In this critical role, you will lead the planning, execution, and follow-up of audits across our Engineering & Maintenance functions, ensuring alignment with GACA, EASA, FAA, and other global aviation authorities.

Yours is a role which requires impartial and objective evaluation of operational practices, prohibits involvement in release-to-service activities, and drives continuous improvement through effective audit reporting and closure of corrective actions.

You will be instrumental in identifying gaps, driving corrective actions, and fostering a culture of continuous improvement.

This role demands a sharp analytical mind, deep regulatory knowledge, and the ability to collaborate across departments to ensure our operations meet and exceed industry standards.

If you thrive in a detail-oriented environment and are passionate about aviation quality, this is your opportunity to make a lasting impact.

About You:

Degree qualified, you are expected to demonstrate a minimum 8 years of relevant experience in aviation maintenance, quality assurance, or related field. Further, you are expected to demonstrate at least 3 years of on-the-job auditor training within a Part 145 or equivalent organization.

Experience with GACA/EASA auditing requirements and Lead/Internal Auditor training course IS0 9001 or ISO 19011 is essential.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.