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158 Quality Analyst jobs in Saudi Arabia

Quality Analyst- Customer Experience

SAR90000 - SAR120000 Y Keeta

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Job Description

Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong and Saudi Arabia.

Are you passionate about elevating customer experiences? Do you thrive in a fast-paced, data-driven environment and love turning insights into impact?

If yes, you might be the perfect fit to join our team at
Keeta
as we build world-class offshore support operations.

What You'll Do:

  • Evaluation & Monitoring:
  • Audit customer interactions (email, chat, calls) based on quality standards.
  • Spot errors and fatal issues, then recommend action plans to prevent recurrence.
  • Collaborate on root cause analyses and long-term solutions. Coaching & Feedback
  • Deliver clear, supportive feedback to agents to enhance performance.
  • Join calibration and coaching sessions to maintain consistency and quality.
  • Empower frontline teams to own and improve their service.

  • Quality Assurance Excellence:

  • Shape and update QA scorecards, standards, and best practices.
  • Identify trends, flag recurring issues, and help enhance SOPs.
  • Support ops on the floor during live shifts or urgent needs.

  • Training Partnership:

  • Work closely with the training team to develop materials based on QA insights.
  • Strengthen onboarding and post-hire performance through actionable input.

  • Performance Reporting:

  • Report quality metrics, error trends, and customer satisfaction insights.
  • Present data-driven stories that inform management decisions.

  • Compliance & Culture:

  • Ensure all evaluations align with company policies and industry regulations.
  • Promote a culture of
    quality, ownership, and continuous learning
    .

What We're Looking For:

  • 2+ years
    of experience in Quality Assurance or as a Senior CS Agent.
  • Fluent in Arabic and English
    (Mandarin is a big plus).
  • Strong grasp of QA tools, scorecard design, and coaching frameworks.
  • Familiarity with CRM systems and quality monitoring platforms.
  • Sharp problem-solving, attention to detail, and analytical skills.
  • A positive attitude, excellent communication skills, and passion for CX.

Why Keeta?

  • Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
  • Fast-Growing & Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
  • Global Impact: Join a company that's transforming the way people enjoy food, impacting communities around the world.


Location:
Riyadh, Saudi Arabia;

Let's build global service excellence—together. #Hiring #QualityAnalyst #CustomerExperience #BilingualJobs #ArabicEnglish #FoodDelivery #QAJobs #KeetaCareers #JoinUs #TechJobs

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Quality Assurance Analyst

Riyadh, Riyadh Arthur Lawrence

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Job Description

Arthur Lawrence is urgently looking for a Quality Assurance Analyst for a client in Riyadh, KSA. Kindly review the Job requirements below. Your immediate application will enable us to place you successfully.

Must-Have
  • Bachelor's degree in MIS, Computer Science, Software Engineering, or a related field
  • Minimum 3 years of experience as a QA Tester, preferably in the banking industry
  • Proficiency in software testing principles, methodologies, and tools (e.g., JIRA, TestRail)
About Us

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

Acknowledgments from Industry Peers
  • Winner of Entrepreneur 360 Award (2019).
  • IAOP Award; Ranked in top 100 internationally.
  • Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest-growing companies of America.
  • Named one of the top ten fastest-growing businesses in Houston in 2016.
  • Ranked 25th in the HBJ’s Fast 100 Private Companies Award in 2017.
Our Seven Pillars

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

How much experience do you have in the banking industry?

How much experience do you have as a QA Tester?

Do you have experience with testing platforms like T24, Kony, MUREX, IST Switch, and more?

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Quality Assurance Analyst

SAR40000 - SAR60000 Y SWATX

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Job Description

By actively participating in the software development lifecycle, you will help maintain our commitment to delivering reliable and high-quality software solutions.

Desired Candidate Profile
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: 2-4 years of experience as a Quality Assurance Analyst or in a similar role.
  • Technical Skills: Familiarity with testing methodologies, tools, and best practices for application testing.
  • Analytical Skills: Strong analytical and problem-solving abilities with attention to detail.
  • Communication Skills: Excellent verbal and written communication skills for effective collaboration with cross-functional teams.
  • Documentation Skills: Ability to document and track test cases, results, and defects precisely.
  • Agile Methodology: Basic knowledge of Agile development processes is beneficial.
  • Certifications: Quality assurance certifications (e.g., ISTQB) are a plus but not required.
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Quality Control Analyst

SAR120000 - SAR180000 Y ITT Inc.

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Job Description

About ITT::

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion.

  • Motion Technologies: (Revenue of $.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets.
  • Industrial Process: (Revenue of 1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts.
  • Connect and Control Technologies: (Revenue of 0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Essential Responsibilities:

  • Manage vendor quality documents & review as per international standard (ASTM, ASME, ISO, API.).
  • Prepare quality documents (ITP, Test Procedure) as per customer specification Requirements.
  • Handling Customer's representative (TPI) and perform witness inspection.
  • Handling IMS– Internal & External Audit and Customer audit.
  • Participate pre-inspection meeting with customer & vendor facilities.
  • Review of supplier ITP & Test procedure as per project needs
  • Monitoring & Handling Instrument / Gauges calibration.
  • Involves in supplier audit program.
  • Finalize the Quality dossier as per approved Inspection and Test plan and submit to customer as per scheduled time.
  • Follows company safety policies and procedures while ensuring quality work.
  • Reconcile and review all final inspection documentation for shipments.
  • Review customer & internal purchase orders for quality requirement flow downs

Position Requirements:

Education: BSME minimum

Experience: Minimum Seven years dealing with QA for pumps and other related rotating equipment

Other Skills/Knowledge/Experience:

  • Technical Capacity (Read and understand drawing/specification)
  • Organizational Skills (Stay organized in a high pace work environment)
  • Problem Solving/Analytical (Work with engineering teams to solve non-conformances as well as participate in continuous improvement and kaizen events)
  • Time Management (Manage time well to ensure productivity goals are achieved)
  • Teamwork (Willing to work with production and fellow inspectors to ensure good workflow)
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Quality Control Analyst

SAR60000 - SAR120000 Y Pfizer

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Job Description

Use Your Power for Purpose
Every day, our unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our flexible, innovative, and customer-oriented culture is rooted in science and risk-based compliance. Whether you are engaged in development, maintenance, compliance, or research analysis, your contributions have a direct impact on patient care. By being part of our team, you help uphold a quality culture that adapts and evolves to meet the needs of patients, ensuring that every product we deliver is of the highest standard.

What You Will Achieve
In this role, you will:

  • Assist in the preparation and maintenance of media stocks, including sterilization of accessories by autoclave cycles.
  • Manage receipt, storage, and handling of Bio ball cultures, and assist in the maintenance of Master cultures and preparation of Cryo vials.
  • Perform various microbiological tests such as water analysis, Microbial Limit Test, Sterility tests, Bacterial Endotoxin Test, CCIT, and micro challenge studies.
  • Ensure training records are updated and correctly filed to reflect current testing capabilities.
  • Perform sampling and labeling of materials as per defined procedures and verify all equipment and instruments.
  • Interpret and evaluate data for accuracy, precision, trends, and potential cGMP impact, recommending appropriate corrective actions.
  • Ensure all documentation and quality records comply with Good Manufacturing Practices and Good Laboratory Practices and are filed according to existing policies.
  • Review and revise Standard Operating Procedures, analytical methods, and related documents to keep them current.
  • Conduct analyses on finished products, raw materials, and components, including data entry, review, and approval in a computerized database, and generate EMS reports.
  • Contribute to the completion of complex projects, manage time effectively to meet targets, and develop plans for work activities within a team, while exercising judgment with reliance on supervisor and working under their direction.

Here Is What You Need (Minimum Requirements)

  • Bachelor's degree with any years of experience, or an Associate's degree with 4 years of relevant experience, or a high school diploma (or equivalent) and 6 years of relevant experience
  • Demonstrated technical skills in method validation and testing
  • Ability to read and understand applicable compendial methods, Standard Operating Procedures, technical procedures, and governmental regulations
  • Knowledge of Good Manufacturing Practices and its application standards, processes, and policies.
  • Excellent organizational skills and strong ability to multi-task
  • Strong written and verbal communication skills
  • Proficiency with unique Quality Control instruments to meet accuracy specifications for sample management, retains management, interpretation, and evaluation

Bonus Points If You Have (Preferred Requirements)

  • Experience with laboratory work, particularly using analytical HPLC (High Pressure Liquid Chromatography) techniques
  • Proven track record in leading continuous improvement projects
  • Strong knowledge of lean manufacturing principles, six sigma methodologies, and statistical analysis
  • Strong problem-solving skills and attention to detail
  • Ability to manage multiple priorities and meet deadlines.
  • Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels
  • Adaptability and willingness to learn new techniques and procedures

Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Quality Assurance and Control

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Senior Reporting & Process Improvement Manager

Riyadh, Riyadh JASARA PMC

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Job Description

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

Responsibilities
  1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
  2. Analyze data trends and provide actionable insights to support strategic decision-making.
  3. Identify opportunities for process optimization to improve efficiency and quality.
  4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
  5. Lead projects aimed at enhancing reporting functionality and data integrity.
  6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
  7. Provide training and support to team members regarding reporting tools and methodologies.
Minimum Requirements
  1. Bachelor's degree in Business Administration, Analytics, or a related field.
  2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
  3. Strong analytical skills and attention to detail.
  4. Proven experience in managing and leading teams.
  5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
  6. Excellent communication and interpersonal skills.
  7. Understanding of construction or project management processes is a plus.
  8. Project management certification is advantageous.
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Analyst-Quality

SAR80000 - SAR120000 Y Marriott International

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Job Description

Additional Information

Job Number

Job CategoryAdministrative

LocationNujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunità, ad accogliere tutti e a favorire l'accesso alle opportunità. Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra più grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti. Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilità, lo status di veterano o altre basi protette dalla legge.

Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.

Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.

Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.

Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

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Quality Laboratory Analyst Intern

SAR104000 - SAR130878 Y Nestlé

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POSITION SNAPSHOT

Location: Jeddah, Kingdom of Saudi Arabia

Company: Nestlé Saudi Manufacturing

Internship Training

Reports to: Associate Manager, Quality Management

Position Summary
Joining Nestlé means becoming part of the largest Food and Beverage Company in the world. At our core, we foster a human-centered environment where passionate individuals are driven by the purpose of enhancing the quality of life and contributing to a healthier future. A career at Nestlé empowers you to make a meaningful impact both locally and globally, providing you with the opportunity to stand out and leave your mark. Here, you are not only encouraged to grow as a professional but also as an individual.

This internship offers a unique opportunity to learn through hands-on experience in a dynamic project startup environment. Interns will actively contribute to Quality Assurance Activities during the operational startup phase, gaining firsthand insights into how a factory begins its operations.

We are seeking a Quality Laboratory Analyst who will engage in and communicate the essential quality tests and analyses required for ensuring product safety and quality (e.g., physical, chemical, microbiological, sensory, and net content control methods for products, intermediate products, raw materials, and packaging).

Focus of this role is to:

  • Contribute to the production team by performing and communicating the necessary quality tests and analytical results required for on-time product release with the highest quality standards.
  • Assist in conducting analyses according to standard procedures, taking responsibility for the quality control plan of the equipment in use, including calibration.
  • Deliver on-time reports with consolidated results and trends to support continuous improvement activities alongside the production team.
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Senior Quality and Technical Operation Analyst

SAR90000 - SAR120000 Y Salla

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Job Description

Salla, a leading technology company, is seeking a highly skilled Senior Quality & Technical Operation Analyst to join our team. As a Senior Quality & Technical Operation Analyst, you will play a crucial role in ensuring the quality and reliability of our products, services, and optimizing technical operations.

Responsibilities:

  • Develop, compile, and oversee a range of reports such as SLA reports, Operational Excellence reports, Graylog reports, and additional performance-related reports
  • Analyze data to identify trends, issues, and areas for improvement
  • Collaborate with different teams to understand their reporting needs and provide data-driven insights
  • Ensure data accuracy and consistency across all reports
  • Utilize data visualization tools to present data in an understandable and actionable manner
  • Support the team with technical issues related to data and the E-commerce platform
  • Maintain and improve reporting processes and tools to enhance efficiency and effectiveness
  • Assist in the implementation of new reporting tools and systems
  • Provide training and support to team members on report generation and data analysis
  • Stay up-to-date with industry best practices and emerging trends in data quality assurance

Requirements

  • Bachelor's degree in Business, Data Analytics, Information Technology, or a related field
  • 3+ years of Proven experience in creating and managing reports, preferably within an E-commerce environment
  • Strong analytical skills with the ability to interpret complex data and provide actionable insights
  • Proficiency in data visualization tools such as Tableau, Power BI, or similar
  • Experience with data management and reporting tools (e.g., Excel, SQL, Graylog)
  • Basic technical knowledge of E-commerce platforms and their data structures
  • Excellent communication skills, both written and verbal
  • Strong attention to detail and a high level of accuracy in work
  • Ability to work independently and as part of a team
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Senior Quality and Technical Operation Analyst

SAR90000 - SAR120000 Y SALLA

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Job Description

Salla, a leading technology company, is seeking a highly skilled Senior Quality & Technical Operation Analyst to join our team. As a Senior Quality & Technical Operation Analyst, you will play a crucial role in ensuring the quality and reliability of our products, services, and optimizing technical operations.

Responsibilities:

  • Develop, compile, and oversee a range of reports such as SLA reports, Operational Excellence reports, Graylog reports, and additional performance-related reports.
  • Analyze data to identify trends, issues, and areas for improvement.
  • Collaborate with different teams to understand their reporting needs and provide data-driven insights.
  • Ensure data accuracy and consistency across all reports.
  • Utilize data visualization tools to present data in an understandable and actionable manner.
  • Support the team with technical issues related to data and the E-commerce platform.
  • Maintain and improve reporting processes and tools to enhance efficiency and effectiveness.
  • Assist in the implementation of new reporting tools and systems.
  • Provide training and support to team members on report generation and data analysis.
  • Stay up-to-date with industry best practices and emerging trends in data quality assurance.

Requirements

  • Bachelor's degree in Business, Data Analytics, Information Technology, or a related field.
  • 3+ years of Proven experience in creating and managing reports, preferably within an E-commerce environment.
  • Strong analytical skills with the ability to interpret complex data and provide actionable insights.
  • Proficiency in data visualization tools such as Tableau, Power BI, or similar.
  • Experience with data management and reporting tools (e.g., Excel, SQL, Graylog).
  • Basic technical knowledge of E-commerce platforms and their data structures.
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and a high level of accuracy in work.
  • Ability to work independently and as part of a team.
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