209 Program Delivery jobs in Saudi Arabia

You will be responsible for the successful delivery of individual project workstreams by working closely with clients and small teams.

WHO YOU'LL WORK WITH

You will be based in one of our Middle East offices.
 
Our core mission is to help organizations across the private sector implement transformations and build organizational and employee capabilities in the process. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

WHAT YOU'LL DO

You’ll take ownership of a small project or independent workstream within a larger project, developing functionally coordinated plans with specific initiatives and timelines.
 
In this role you’ll actively manage the client relationship during the project, supervising or working closely with client teams to achieve project goals. You’ll be part of the project team on the ground, monitoring and evaluating performance and efficiency, and coaching less tenured team members. 
 
You will strive to build client capabilities through continuous, on-the-job coaching to ensure sustained impact beyond the end of the project. You’ll specialize in one or more service line and will become a subject matter expert in your chosen sector or function.
 
You’ll strengthen the firm’s knowledge base by codifying learnings from projects, and sharing your knowledge with your teams.
 
You’ll chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.

QUALIFICATIONS

1. Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record.
2. 6+ years of private sector experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus.
3. Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement.
4. Ability to successfully manage and deliver small – medium sized projects and/or manage small units with budget responsibility.
5. Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment.
6. Ability to work collaboratively in a team environment and with people across all levels of an organization.
7. Proven ability to lead, coach, and develop teams.
8. Ability to communicate complex ideas effectively in English and Arabic.
9. Willingness to travel, predominantly within the Kingdom.

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Role Overview:
We are seeking an experienced Delivery Lead to manage the end-to-end delivery of technology solutions in financial services, with a focus on core banking transformation . The role requires strong leadership skills, technical expertise, and experience managing both onshore and offshore teams to ensure high-quality, timely delivery.

Key Responsibilities:

• Lead and oversee delivery of complex technology solutions across cloud, on-premises, and hybrid environments.
• Manage and mentor onshore and offshore teams , ensuring collaboration, productivity, and alignment with project goals.
• Work closely with solution architects, business analysts, and client stakeholders to ensure successful implementation of core banking and digital transformation initiatives.
• Monitor project progress, risks, dependencies, and resource allocation; ensure timely escalation and resolution of issues.
• Drive adherence to delivery best practices, quality standards, and governance frameworks.
• Facilitate communication between technical teams and business stakeholders to provide clear project updates.
• Support pre-sales activities, including RFP/RFI responses, solution planning, and scoping.
• Stay updated on emerging technologies, industry trends, and financial services best practices to guide project delivery strategies.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in technology consulting or delivery management, with at least 3 years in core banking transformation projects.
• Proven experience managing onshore and offshore teams in complex, multi-location projects.
• Strong understanding of enterprise architecture, cloud-native technologies, microservices, and integration patterns.
• Excellent stakeholder management, communication, and leadership skills.
• Experience in financial services, banking, or fintech is highly preferred.
• Strong problem-solving and decision-making skills with the ability to navigate ambiguity and complex project landscapes.

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Riyadh, Saudi Arabia
- Tech Hiring
-

**Role Purpose**
- The purpose of the role is to manage delivery within an accountby driving various projects, operations and delivery governance,ensuring right talent supply chain to optimize customer satisfaction andcost of delivery_

**Do**

**Delivery Management**
- Ensure seamless delivery of projects in an account _
- Interact with presales team during RFP stage/ inception of theproject to ensure right solution is proposed to the customer
Drive and deploy account/ project delivery structure by evaluatingthe budget, costs, risks and staffing requirement
- Ensure 100% adherence to Program and Project charter in terms ofschedule, quality, efforts and costs
- Ensure 100% compliance to Project SLA’s, information securityprotocols and etc (all customer’s contractual obligations)- Monitor and take appropriate actions on internal and external auditfindings to ensure no major non-compliance/ deviation from the SLA- Drive account health across projects by adhering to program andproject management norms on all key performance metrics- Conduct periodic cadence with the quality team to take proactivemeasures to resolves issues/ possible escalations
- Conducts periodic cadence with Workforce Management Group (WMG) toensure 100% fulfillment as per the program/ project requirement
- Regularly audit quality (QA) status of delivery and engage QA teamto ensure adherence to Quality Assurance standards and processes- Minimize process exceptions and deviations (schedule, cost) from theactual project plan- Maintain Program and Project structure in Confluence & SAP inline with prevailing business requirements and norms- Ensure expected ramp down (ERD) compliance as committed in MSA
- Client Relationship Management_
- Engage with client to deploy multiple solutions within/ across SLsto creates a stronger value proposition for clients and enhance share ofbusiness- Conduct regular customer connects (meetings/ visits/ video-conference) to understand customer’s current & future needsand seek feedback to improve delivery methodology/ timelines/ resourceallocation- Identify and close early warnings on a project to avoid any customerescalations
- Plan and participate in Quarterly Business Reviews (QBR) along withAccount Delivery Head (ADH) with the client management/ leadership teamto drive improvement actions and mine for a new portfolio/ opportunitywithin the account- Identify and nurture champions within client organization throughfrequent connects and delivery excellence to maintain long-termrelationship- Delivery governance across the program/ projects_
- Review MIS and reports to monitor and track overall project/ accountdelivery management, diving deep into problem accounts/projects withrelevant PgMs, PMs- Conduct periodic reviews with the team (PgMs, PMs) on operational,quality and fulfillment parameters and new idea generation & itsimplementation on existing projects- Identify and resolve potential risks or early warning signs onproject delivery to drive for ZERO surprise escalations and eliminateany revenue leakage
- Resolve project escalations that happen in an expedited fashionensuring root cause identification and permanent closure- Mentor and groom PgMs/ PMs on client and account managementleadership to enable more hands-off delegation- Review and monitor revenue allocations/ realization to avoid OBrevenue leakage- Provide inputs to delivery leadership team on overall deliveryperformance parameters (project heath, utilization, realization etc) atan account level during reviews highlighting any critical projectescalations and potential risks

**Enable revenue growth of an account within own accounts**
- Support pre-sales team to create and propose relevant solutionsto the customer requirements/ request for proposals for a project in anaccount_
- Support sales team with acquisition and traction of new deals byunderstanding the customer needs thereby ensuring higher conversion rate_
- Gather information from PgMs, PMs and sales to identifyopportunities for deployment of new technology, growth solutions andservices in the accounts by bringing SL practices/ other capabilitiesfor client solutioning _
- Monitor and Track accounting activities to ensure timely billingconsolidation, invoicing and reconciliation activities to ensure cleanand orderly book-keeping_

**Operational Excellence within own accounts**
- Automation Focus_
Identify automation opportunities and drive value adds across theprogram/ projects
Deploy next generation hyper automation and crowdsourcinginitiatives in coordination with Holmes RO team to enhance productivity,quality and speed of delivery
- Innovation Focus_
- Brainstorm with the team to identify improvement opportunities andinitiatives to further improve quality, delivery speed and productivityparameters- Drive value adds and BVMs; showcase them to customer in MRM &QBR to drive growth- Plan for periodic idea campaign at account level and share the

A Delivery Manager facilitates the timely production of software and other computer products through the effective management of team members and work schedules. They clear any impediments that may slow down their team’s progress on a project and set the timelines on which products will be delivered.

Tasks and duties

Defining and documenting project scope and resource requirements.

Setting timelines for deliverables.

Defining and managing priorities against the available capacity of team members.

Negotiating with internal and external stakeholders.

Creating a collaborative, innovative and efficient working culture.

Managing a cross-disciplinary team.

Upholding morale and team performance in challenging circumstances.

Encouraging regular iteration on deliverables.

Ensuring the regular delivery of projects and products in accordance with Agile methodologies.

يسهل مدير التسليم إنتاج البرامج ومنتجات الكمبيوتر الأخرى في الوقت المناسب من خلال الإدارة الفعالة لأعضاء الفريق وجداول العمل. يزيلون أي عوائق قد تبطئ تقدم فريقهم في المشروع ويضعون الجداول الزمنية التي سيتم تسليم المنتجات عليها.

المهام والواجبات

تحديد وتوثيق نطاق المشروع ومتطلبات الموارد.

تحديد الجداول الزمنية للتسليمات.

تحديد وإدارة الأولويات مقابل القدرات المتاحة لأعضاء الفريق.

التفاوض مع أصحاب المصلحة الداخليين والخارجيين.

خلق ثقافة عمل تعاونية ومبتكرة وفعالة.

إدارة فريق متعدد التخصصات.

الحفاظ على الروح المعنوية وأداء الفريق في الظروف الصعبة.

تشجيع التكرار المنتظم على المخرجات.

**Salary**: ﷼3,000.00 - ﷼30,000.00 per month

Ability to commute/relocate:

- Riyadh: Reliably commute or planning to relocate before starting work (required)

**About the role**:
We are seeking an experienced Delivery Manager in Dammam to oversee and optimize our technology-focused program. This role offers a hybrid work arrangement, providing flexibility to work from home while occasionally visiting EPAM offices, client sites.

RESPONSIBILITIES
- Coordinate and manage the delivery of a multi-project program using Waterfall methodologies
- Establish and maintain strong relationships with stakeholders, ensuring effective communication and management of expectations
- Oversee program progress to ensure timely and effective delivery of each project within the scope
- Work with product owners and engineering teams to ensure clear communication, remove obstacles and address project challenges promptly
- Monitor project resources, ensuring optimal utilization and coordinate with resource managers for any needs
- Foster a culture of continuous improvement by encouraging and implementing best practices for project management

**REQUIREMENTS**:

- Bachelor’s degree in Computer Science, Information Technology or a related field. A Master's degree would be a plus
- Certified Project Management Professional (PMP) or similar project management certification
- Proven experience in managing multi-project programs in a technical environment with a demonstrable track record of success
- Experience working with and managing software development teams, full-stack engineers and other technical professionals
- Strong understanding of the software development life cycle (SDLC) and project management methodologies with a focus on Waterfall. Agile methodology is a nice-to-have skill
- Demonstrated experience working with fixed priced projects, including successfully managing budgets, timelines and deliverables within fixed constraints
- Excellent problem-solving abilities, with a proactive approach to identifying and resolving project challenges
- Strong leadership skills, capable of guiding teams through complex projects and motivating them to achieve project goals
- Effective stakeholder management skills with the ability to communicate project progress, manage expectations and address concerns in a timely manner
- Excellent communication and interpersonal skills, both verbal and written, to effectively convey project requirements, updates and issues to diverse audiences

WE OFFER
- Competitive compensation depending on experience and skills
- General Organization for Social Insurance (GOSI)
- Regular performance feedback and salary reviews
- Private healthcare and life insurance
- End of service gratuity
- Annual air travel tickets for expatriates
- Global travel medical and accident insurance
- Referral bonuses
- Flexible schedule and work from home opportunities (depending on the project)
- Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more

ABOUT EPAM
- EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

**About the role**:
We are seeking an experienced Delivery Manager in Riyadh to oversee and optimize our technology-focused program. This role offers a hybrid work arrangement, providing flexibility to work from home while occasionally visiting EPAM offices, client sites.

RESPONSIBILITIES
- Coordinate and manage the delivery of a multi-project program using Waterfall methodologies
- Establish and maintain strong relationships with stakeholders, ensuring effective communication and management of expectations
- Oversee program progress to ensure timely and effective delivery of each project within the scope
- Work with product owners and engineering teams to ensure clear communication, remove obstacles and address project challenges promptly
- Monitor project resources, ensuring optimal utilization and coordinate with resource managers for any needs
- Foster a culture of continuous improvement by encouraging and implementing best practices for project management

**REQUIREMENTS**:

- Bachelor’s degree in Computer Science, Information Technology or a related field. A Master's degree would be a plus
- Certified Project Management Professional (PMP) or similar project management certification
- Proven experience in managing multi-project programs in a technical environment with a demonstrable track record of success
- Experience working with and managing software development teams, full-stack engineers and other technical professionals
- Strong understanding of the software development life cycle (SDLC) and project management methodologies with a focus on Waterfall. Agile methodology is a nice-to-have skill
- Demonstrated experience working with fixed priced projects, including successfully managing budgets, timelines and deliverables within fixed constraints
- Excellent problem-solving abilities, with a proactive approach to identifying and resolving project challenges
- Strong leadership skills, capable of guiding teams through complex projects and motivating them to achieve project goals
- Effective stakeholder management skills with the ability to communicate project progress, manage expectations and address concerns in a timely manner
- Excellent communication and interpersonal skills, both verbal and written, to effectively convey project requirements, updates and issues to diverse audiences

WE OFFER
- Competitive compensation depending on experience and skills
- General Organization for Social Insurance (GOSI)
- Regular performance feedback and salary reviews
- Private healthcare and life insurance
- End of service gratuity
- Annual air travel tickets for expatriates
- Global travel medical and accident insurance
- Referral bonuses
- Flexible schedule and work from home opportunities (depending on the project)
- Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more

ABOUT EPAM
- EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

The Service Delivery Manager (SDM) at Master Works will lead the setup, development, and management of the IT Managed Services delivery model. This role is critical to building the service operations from the ground up, ensuring high-quality delivery of IT services to our clients across various sectors, including government and enterprise environments. The SDM will focus on client satisfaction, operational excellence, and sustainable service frameworks aligned with ITIL and industry best practices.

Key Responsibilities:

Service Delivery Setup & Execution:

• Design and implement end-to-end service delivery models, processes, and SLAs tailored for Master Works' IT clients
• Build operational workflows and governance models for NOC, service desk, on-site support, and remote delivery teams
• Ensure consistent and reliable service performance, quality control, and compliance with contractual obligations
  
  

Client Relationship & Account Management:

• Act as the key interface between Master Works and its managed service clients
• Develop a deep understanding of each client's operational needs and business objectives
• Lead regular client meetings, service reviews, and feedback sessions to ensure satisfaction and trust
  
  

Team Leadership & Development:

• Lead and mentor a team of service desk agents, NOC staff, field engineers, and support specialists
• Define performance metrics and career development plans for team members
• Foster a culture of ownership, agility, and accountability
  
  

SLA Management & Reporting:

• Monitor service levels and performance indicators using ITSM tools
• Produce weekly and monthly dashboards and reports for internal leadership and client stakeholders
• Proactively identify risks, bottlenecks, and areas of improvement with actionable recommendations
  
  

Continuous Improvement & Growth Enablement:

• Drive continuous improvement initiatives, including automation, knowledge management, and workflow optimization
• Collaborate with the EPMO, Pre-sales, and Technical Units to align service delivery with project-based support models
• Support the development of service catalogs, pricing models, and proposals for new managed services engagements
  
  

Requirements

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related discipline
• 7+ years of experience in IT service delivery, including 2+ years in a managerial or leadership role
• Experience in the Saudi IT market or government digital transformation projects is a plus
• ITIL Foundation certified; advanced certifications (e.g., ITIL Intermediate, PMP) are advantageous
  
  

Key Competencies:

• Deep understanding of IT infrastructure, networks, cloud, and enterprise systems
• Strong leadership and people management capabilities
• Excellent communication and stakeholder management skills
• Familiarity with ITSM tools such as ServiceNow, ManageEngine, or similar platforms
  
  

Strategic thinking with a hands-on approach in startup environments. #J-18808-Ljbffr

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Delivery Manager to join our team with experience in the execution of Airfield related projects.

Provides direction and management for every phase of airfield aviation projects or programs with Airside access to assure on-schedule completion within or below budget and in accordance with contractual obligations. Plans and defines program goals and devises methods to accomplish them; develops in-depth knowledge of client objectives, contract terms, and corporate policies.

What You'll Be Doing:

• Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask.
• Acts as the Company representative with the client and selected suppliers during the program execution. Negotiates changes to the scope of work with the client. Assists business development in understanding client issues and business plans in order to market and secure new/additional work.
• Promotes technical excellence on the project, including furtherance of the Quality Improvement Process.
• Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work.
• Assigns responsibility for executing project plans to key subordinates after careful assessment of how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates.
• Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule.
• May participate in negotiations with regulatory agencies and in public meetings in support of clients.
• Oversees establishment of Project Execution Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other documents as required.
• Works with the key project staff, consultants, contractors and subcontractors to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work.
• Completes other responsibilities associated with the position as may be appropriate.

What Required Skills You'll Bring:

• Must hold a Bachelor’s Degree In Engineering, Architecture or equivalent from a recognized university.
• Master’s Degree is preferred.
• Chartered Engineer status is ideal.
• PMP certification or Equivalent.
• Minimum 20 years of experience in project management of similar scope. Has good background in strategy and engineering experience in the airports industry or similar industry and has construction management experience on mega projects.
• Aviation experience is required related to managing the construction of Airfield in an airport
• GCC experience is preferred.
• Must have experience at senior management/director level as well as having extensive experience in client facing roles.
• Must understand the requirements of an airfield for construction and operation.

What Desired Skills You'll Bring:

• Effective oral and written skills for client presentations, technical reporting, and internal external correspondence; Ability to effectively present information to key stakeholders as required by the client
• Understanding of the delivery process and the functions inherent to construction management of large-scale projects
• Understanding of budget development and cost accounting
• Ability to manage and encourage a team of construction management professionals
• Ability to interface with all levels with project team, client, and others
• Knowledge of construction contract negotiation and administration
• Ability to read, analyze and interpret complex documents
• Ability to respond effectively to the most sensitive inquiries or complaints
• Ability to apply principles of logical or scientific thinking to a wide range of support function problems
• Ability to function in a multi-organizational environment by developing relationships that complies with the client’s proactive, collaborative culture

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

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Overview

About NHC:

The NHC is a leading developer of integrated, high-quality residential communities across Saudi Arabia. We are committed to addressing the diverse housing needs of families by delivering sustainable and smart communities that align with Saudi Vision 2030. Our mission is to provide homes that improve quality of life while setting new standards for innovation, sustainability, and excellence in real estate development.

Job Brief:

As a Partnership Delivery Manager, you will be the main point of contact between NHC and real estate developers at project sites. You will coordinate site activities, monitor developer progress, and oversee projects to ensure successful and timely delivery.

Responsibilities

• Develop and implement partnership delivery strategies.
• Manage budgets, financial performance, and cost controls.
• Lead negotiations and manage partnership agreements.
• Engage and manage key stakeholders effectively.
• Oversee project delivery timelines and quality standards.
• Coach and develop a high-performing team.
• Conduct site visits and risk assessments.

Requirements and Skills

• Bachelor’s degree in engineering or a related field
• PMP certification preferred.
• 6+ years of experience in developer relations, site coordination, or project/partnership management within the real estate or construction sector
• Experience in marketing and sales
• Proficiency in AutoCAD and Revit
• Strong skills in stakeholder management, problem-solving, and decision-making
• Excellent communication and negotiation skills

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management, Engineering, and Business Development
• Industries Real Estate, Construction, and Engineering Services

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