16 Product Training jobs in Saudi Arabia

About the opportunity

• Design and develop comprehensive training programs tailored to the specific needs, aligned with Hungerstation internal culture, addressing in-house and BPO staff.
• Incorporate COPC and CIPD best practices and industry standards into training materials and content.
• Collaborate with subject matter experts to ensure training programs cover all relevant topics, including product knowledge, customer service techniques, and problem-resolution skills.
• Regularly review and update training materials to reflect the latest industry trends and advancements.
• Deliver induction program to create a dynamic and engaging onboarding experience for new customer care agents.
• Introduce interactive and modern training methods, such as e-learning modules, virtual simulations, and gamification, to enhance the induction process.
• Ensure that the induction program effectively communicates Hungerstation's values, mission, and customer-centric approach.
• Conduct engaging training sessions for new hires and existing team leaders and agents, utilizing a variety of training techniques and methodologies.
• Deliver training sessions on topics such as customer service skills, communication, product knowledge and company policies.
• Foster a positive and inclusive learning environment that encourages active participation and knowledge sharing among trainees.
• Provide constructive feedback and coaching to agents to support their continuous development and improvement.
• Collaborate with cross-functional teams to design and execute culture and engagement activities, recognition programs, and employee appreciation events.
• Collaborate with the Quality Assurance (QA) team to develop performance evaluation criteria and metrics aligned with COPC standards.
• Assist in monitoring and assessing individual agent performance through regular performance evaluations and coaching sessions.
• Identify performance gaps and training needs, and develop targeted training interventions to address them.
• Track and analyze performance data to identify trends, areas of improvement, and opportunities for enhancing customer satisfaction.
• Develop and deliver training programs on leadership skills, coaching, performance management, and effective communication for call center team leaders.
• Empower team leaders with training on call center metrics, KPIs, and performance targets to drive team performance and achieve operational goals.
• Foster a culture of continuous improvement by training team leaders on quality assurance, monitoring, and providing feedback for performance enhancement.
• Train team leaders in conducting effective team meetings, delivering constructive feedback, and recognizing outstanding performance to support and motivate teams.
• Collaborate with Operations to optimize call center operations, reduce call handling time, and enhance first-call resolution.
• Conduct post-training evaluations to assess the effectiveness of training programs and gather feedback from trainees.
• Analyze training evaluation data and make recommendations for improvements and modifications to training content and methods.
• Support the professional development of internal trainers (tutors), ensuring they have the necessary resources and skills to deliver effective training programs.

What you need to be successful

• 1 - 2 years of relevant experience.
• Proven experience as a Trainer or in a similar training role, preferably within a contact center environment.
• Knowledge of COPC and CIPD / ATD standards and best practices.
• Strong understanding of the Saudi market and cultural nuances.
• Familiarity with modern training methodologies, e-learning platforms, and instructional design principles.
• Excellent presentation, facilitation, and communication skills.
• Ability to develop and deliver engaging and interactive training sessions.
• Basic analytical skills to assess training needs, evaluate performance data, and identify areas for improvement.
• Passion for learning and staying updated with industry trends and advancements.
• Ability to work effectively in a fast-paced, dynamic environment.
• Fluency in both written and spoken English and Arabic is a must.
• Bachelor’s degree in a relevant field is required.

Who we are

Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners’ loyalty and riders’ wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Responsibilities

• Stay updated on industry trends, best practices, and advancements in training methodologies, integrating relevant innovations into training programs.
• Remain current on industry trends, exemplary practices, and breakthroughs in training methodologies, incorporating pertinent innovations into training schemes.
• Work jointly with subject matter authorities to evaluate training necessities, shape course structures, and establish compelling educational content, encompassing presentations, e-learning modules, and practical tasks.
• Stay informed about industry trends, best methodologies, and advancements in training practices, integrating relevant innovations into training strategies.
• Evaluate training effectiveness through assessments, surveys, and feedback mechanisms, continuously refining content and methods to enhance the learning experience.
• Team up with proficient individuals in particular fields to scrutinize training prerequisites, structure curriculum, and produce captivating learning resources, covering presentations, online modules, and experiential learning.

• Needs Assessment: Skilled at conducting thorough training needs assessments to identify gaps and develop targeted training programs that align with organizational objectives.
• Proficient in conducting comprehensive training needs assessments, identifying gaps and tailoring learning programs to meet organizational goals effectively.
• Proficient in leading dynamic training workshops, using facilitation techniques that encourage active participation and reinforce participants' grasp of the content.
• Skilled at fostering an interactive learning environment through effective facilitation during training sessions, resulting in heightened participant involvement and understanding.
• Experienced in the efficient use of Learning Management Systems to facilitate training, ensuring easy content distribution, participant advancement monitoring, and performance analysis.
• Capable of modifying training techniques to suit the unique needs of each audience, showcasing flexibility and ensuring effective skill acquisition in changing contexts.

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Training Specialist, You will focus on design, deliver, and evaluate impactful learning solutions that support our organizational goals. you will take ownership of developing training materials, facilitating engaging sessions, and measuring learning outcomes to ensure continuous growth and performance improvement.

In this role, you will:

• Deliver training programs that align with business objectives and employee development needs.
• Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels.
• Assess training effectiveness through feedback, assessments, and performance metrics.
• Partner with managers and stakeholders to identify training needs and propose tailored learning solutions.
• Prepare training reports and insights to measure ROI and support strategic decision-making.
• Stay updated with industry best practices, new training methods, and technologies to enhance learning impact.
• The ability to assess the new hire candidates' skills and qualifications pre-joining

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Training Specialist, You will focus on design, deliver, and evaluate impactful learning solutions that support our organizational goals. you will take ownership of developing training materials, facilitating engaging sessions, and measuring learning outcomes to ensure continuous growth and performance improvement.

In this role, you will:

• Deliver training programs that align with business objectives and employee development needs.
• Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels.
• Assess training effectiveness through feedback, assessments, and performance metrics.
• Partner with managers and stakeholders to identify training needs and propose tailored learning solutions.
• Prepare training reports and insights to measure ROI and support strategic decision-making.
• Stay updated with industry best practices, new training methods, and technologies to enhance learning impact.
• The ability to assess the new hire candidates' skills and qualifications pre-joining

• Bachelor's degree in a relevant field.
• 3–5 years of proven experience as a Training Specialist, L&D Specialist, or similar role.
• Strong knowledge of training methodologies (classroom, blended learning, e-learning, coaching

• Excellent presentation, facilitation, and communication skills in English (Arabic is a plus).
• Ability to develop training content and adapt it to different audiences.
• Analytical mindset with experience in measuring training effectiveness (KPIs, ROI).
• Proficiency in MS Office and familiarity with Learning Management Systems (LMS).

• High-performing and fast-paced work environment.
• Comprehensive Health Insurance
• Rewards & Recognition
• Learning & Development

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#KSABayut

• Design and develop comprehensive training programs tailored to the specific needs, aligned with Hungerstation internal culture, addressing in-house and BPO staff.
• Incorporate COPC and CIPD best practices and industry standards into training materials and content.
• Collaborate with subject matter experts to ensure training programs cover all relevant topics, including product knowledge, customer service techniques, and problem-resolution skills.
• Regularly review and update training materials to reflect the latest industry trends and advancements.
• Deliver induction program to create a dynamic and engaging onboarding experience for new customer care agents.
• Introduce interactive and modern training methods, such as e-learning modules, virtual simulations, and gamification, to enhance the induction process.
• Ensure that the induction program effectively communicates Hungerstation's values, mission, and customer-centric approach.
• Conduct engaging training sessions for new hires and existing team leaders and agents, utilizing a variety of training techniques and methodologies.
• Deliver training sessions on topics such as customer service skills, communication, product knowledge and company policies.
• Foster a positive and inclusive learning environment that encourages active participation and knowledge sharing among trainees.
• Provide constructive feedback and coaching to agents to support their continuous development and improvement.
• Collaborate with cross-functional teams to design and execute culture and engagement activities, recognition programs, and employee appreciation events.
• Collaborate with the Quality Assurance (QA) team to develop performance evaluation criteria and metrics aligned with COPC standards.
• Assist in monitoring and assessing individual agent performance through regular performance evaluations and coaching sessions.
• Identify performance gaps and training needs, and develop targeted training interventions to address them.
• Track and analyze performance data to identify trends, areas of improvement, and opportunities for enhancing customer satisfaction.
• Develop and deliver training programs on leadership skills, coaching, performance management, and effective communication for call center team leaders.
• Empower team leaders with training on call center metrics, KPIs, and performance targets to drive team performance and achieve operational goals.
• Foster a culture of continuous improvement by training team leaders on quality assurance, monitoring, and providing feedback for performance enhancement.
• Train team leaders in conducting effective team meetings, delivering constructive feedback, and recognizing outstanding performance to support and motivate teams.
• Collaborate with Operations to optimize call center operations, reduce call handling time, and enhance first-call resolution.
• Conduct post-training evaluations to assess the effectiveness of training programs and gather feedback from trainees.
• Analyze training evaluation data and make recommendations for improvements and modifications to training content and methods.
• Support the professional development of internal trainers (tutors), ensuring they have the necessary resources and skills to deliver effective training programs.

• 1 - 2 years of relevant experience.
• Proven experience as a Trainer or in a similar training role, preferably within a contact center environment.
• Knowledge of COPC and CIPD / ATD standards and best practices.
• Strong understanding of the Saudi market and cultural nuances.
• Familiarity with modern training methodologies, e-learning platforms, and instructional design principles.
• Excellent presentation, facilitation, and communication skills.
• Ability to develop and deliver engaging and interactive training sessions.
• Basic analytical skills to assess training needs, evaluate performance data, and identify areas for improvement.
• Passion for learning and staying updated with industry trends and advancements.
• Ability to work effectively in a fast-paced, dynamic environment.
• Fluency in both written and spoken English and Arabic is a must.
• Bachelor's degree in a relevant field is required.

Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners' loyalty and riders' wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide

Overview

Talent Acquisition Expert | C-Suite & Certified Executive Search Specialist | Strategic Head Hunter | Bridging Elite Talent with Global Industry…

Are you passionate about developing and mentoring the next generation of nurses? Do you have the expertise to prepare healthcare professionals for success in Saudi Arabia’s Prometric Exam? If yes, we want you on our team!

• Deliver engaging on-site and online training sessions for nurses and caregivers preparing them for Prometric exam in Saudi Arabia
• Prepare customized training materials, mock exams, and curricula
• Assess trainee performance through regular evaluations and reports
• Offer flexible training through online platforms as necessary
• Ensure continuous development by staying updated with Prometric exam changes
• Support professional growth, job readiness, and accommodation coordination for trainees

• Bachelor’s degree in Nursing.
• Proven background in training/education (Prometric training experience preferred).
• Advanced English proficiency (spoken & written).
• Strong ability to design training materials & mock exams.
• Effective training delivery both in-person and online.
• Excellent communication and interpersonal skills.

• Make a real difference in shaping the careers of nurses.
• Help improve first-attempt success rates for the Prometric Exam.
• Be part of a supportive team dedicated to professional growth and healthcare excellence.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Training
• Industries: Human Resources Services

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Responsibilities

• Provide professional expertise and support in the design, development and implementation of the training and talent process that is required to achieve business goals and results in the creation of an internal bench of top talent
• Collect, analyze and maintain data gathered to inform targeted leadership development (e.g., succession planning, training)
• Develop, initiate and maintain effective programs for workforce retention, promotion and succession planning
• Responsible for the development of company training programs that focus on enabling the workforce to achieve improvements with priority organizational concerns
• Runs annual TNA and create annual training calendar
• Negotiate with training vendors and create a training budget
• Manage the maintenance and execution of the performance management system, including current job descriptions, standards of performance and performance evaluation instruments
• Conduct presentations and training.
• Ensure that organization-wide talent management and company initiatives are focused and aligned on improving operational and program efficiencies and effectiveness
• Serve as a business partner with hiring managers to develop effective sourcing and recruitment strategies that result in client satisfaction.
• Develop effective relationships within the organization and the hiring community to have influence and impact the recruiting process and hiring.

Requirements

• Bachelor degree in HR equivalent
• 1-3 years of experience in similar role
• Superior verbal and written communication skills
• Proficient with Microsoft Office Suite or related software
• Excellent interpersonal, counseling, and negotiation skills

Eram Talent is seeking a Training Specialist - Chemical Engineering to join our team in Saudi Arabia. This role is crucial in developing and delivering training programs that enhance the knowledge and skills of professionals in the chemical engineering field. As a leading talent acquisition consultancy, we focus on matching high-potential individuals with companies across various industries including Oil & Gas, Energy, and Manufacturing.

The Training Specialist will be responsible for designing curriculum, coordinating training sessions, and ensuring that participants gain practical knowledge applicable to their roles. You will work closely with industry leaders and experts to ensure that our training programs align with current trends and technological advancements in chemical engineering.

• Develop, design, and deliver training curriculum for chemical engineering processes and technologies.
• Assess training needs and tailor training programs to meet the skill requirements of employees.
• Curriculum development: Build structured learning pathways and job family-specific curriculums, from early-career professionals to independent, competent contributors.
• Mentorship and coaching: Act as a subject matter expert and mentor, fostering the development of technical skills and operational excellence across teams.
• Ensure training effectiveness: Continuously improve training programs by incorporating industry trends, feedback, and real-life workplace scenarios
• Collaborate with subject matter experts to ensure content accuracy and relevance.
• Maintain comprehensive training records and prepare reports for management review.
• Conduct follow-up assessments to measure knowledge retention and application of training insights in the workplace.
• Stay current on industry developments and incorporate best practices into training programs.

• Bachelor's or Master's degree in Chemical Engineering or a related field.
• A minimum of 15 years of experience in chemical engineering or related training roles.
• Develop technical course materials: Create comprehensive work-task centric workshops that prepare early and mid-career professionals for mastery in their core job family tasks.
• Facilitate technical courses: Conduct engaging in-person and virtual training sessions for employees at various career stages, ensuring knowledge transfer of industry best practices.
• Strong understanding of chemical engineering principles and processes.
• Experience in developing and implementing effective training programs.
• Excellent presentation and facilitation skills.
• Strong analytical and problem-solving capabilities.
• Proficiency in training management systems and Microsoft Office Suite.
• Ability to communicate complex concepts in a clear and engaging manner.
• Fluency in both English and Arabic is preferred.

Overview

Eram Talent is seeking a Training Specialist - Chemical Engineering to join our team in Saudi Arabia. This role is crucial in developing and delivering training programs that enhance the knowledge and skills of professionals in the chemical engineering field. As a leading talent acquisition consultancy, we focus on matching high-potential individuals with companies across various industries including Oil & Gas, Energy, and Manufacturing.

The Training Specialist will be responsible for designing curriculum, coordinating training sessions, and ensuring that participants gain practical knowledge applicable to their roles. You will work closely with industry leaders and experts to ensure that our training programs align with current trends and technological advancements in chemical engineering.

• Develop, design, and deliver training curriculum for chemical engineering processes and technologies.
• Assess training needs and tailor training programs to meet the skill requirements of employees.
• Curriculum development: Build structured learning pathways and job family-specific curriculums, from early-career professionals to independent, competent contributors.
• Mentorship and coaching: Act as a subject matter expert and mentor, fostering the development of technical skills and operational excellence across teams.
• Ensure training effectiveness: Continuously improve training programs by incorporating industry trends, feedback, and real-life workplace scenarios
• Collaborate with subject matter experts to ensure content accuracy and relevance.
• Maintain comprehensive training records and prepare reports for management review.
• Conduct follow-up assessments to measure knowledge retention and application of training insights in the workplace.
• Stay current on industry developments and incorporate best practices into training programs.