2 Private Medical Centers jobs in Saudi Arabia
Field Services Engineer(Healthcare IT)
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Job Description
Field Service Engineer (Healthcare IT)
Summary/Objective
As a Field Service Engineer in the Healthcare IT domain, you will be responsible for providing top-notch technical support and service to healthcare facilities. Your role will involve on-site installation, maintenance, troubleshooting, and repair of healthcare IT systems, ensuring these critical systems operate smoothly and efficiently. You'll work closely with healthcare professionals to understand their IT needs, deliver customized solutions, and maintain high levels of customer satisfaction, all while ensuring compliance with industry regulations.
Key Responsibilities
Provide on-site and remote technical support for healthcare IT systems, including electronic health records (EHR) systems, medical imaging software, and other healthcare IT infrastructure.
Perform regular maintenance, updates, and upgrades on healthcare IT systems to ensure optimal performance and compliance with healthcare regulations.
Lead or assist in the installation and configuration of healthcare IT systems and associated hardware, ensuring seamless integration with existing infrastructure and customization to meet facility needs.
Diagnose and resolve technical issues promptly to minimize downtime and ensure that critical healthcare services are not interrupted.
Engage with healthcare professionals to understand their IT requirements, providing expert advice and solutions to enhance their workflows and improve patient care.
Deliver technical training and support to healthcare staff on using IT systems, developing user manuals, training materials, and other documentation to facilitate system use and troubleshooting.
Ensure that all work complies with healthcare regulations, particularly in terms of data privacy and security, maintaining detailed documentation of service activities, including maintenance records and issue resolutions.
Continuously evaluate service processes and procedures, suggesting and implementing improvements to enhance efficiency and customer satisfaction.
Stay up-to-date with the latest trends and advancements in healthcare IT, applying this knowledge to improve service delivery and keep systems current.
Skills and Qualifications
Strong technical proficiency with healthcare IT systems, including EHR, medical imaging, and hospital information systems (HIS).
Excellent customer focus, with the ability to understand and respond to the unique needs of healthcare professionals.
Proficient in diagnosing and resolving complex technical issues with a methodical and analytical approach.
Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Strong organizational skills, capable of managing multiple service requests, documentation, and follow-ups.
Flexibility and adaptability to work in different healthcare environments, with the ability to quickly learn new technologies and processes.
Knowledge of healthcare regulations, including data privacy and security standards such as HIPAA.
Medical center operation manager
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Company Description
We are a specialized company in managing and operating healthcare facilities led by experienced healthcare experts. Our mission is to educate the community, raise the professional level of health care, and provide exceptional services aligned with the goals of the Kingdom's Vision 2030. Quality, patient safety, and outstanding performance are our top priorities. We are well-versed in the challenges of the healthcare sector and leverage available opportunities to deliver valuable services to our clients. Our expertise encompasses operational processes, project team management, and strategic development to help clients make informed business decisions and adapt to economic and legislative changes in the healthcare sector.
Role Description
This is a full-time on-site role for a Medical Center Operation Manager located in Riyadh. The Medical Center Operation Manager will be responsible for overseeing the day-to-day operations of the medical center, ensuring efficient workflow, and maintaining high standards of patient care. The responsibilities include managing staff, optimizing operational processes, ensuring compliance with healthcare regulations, developing and implementing strategic plans, and liaising with stakeholders. The role also involves continuous assessment and improvement of the medical center's performance and patient satisfaction.
Qualifications
- Experience in managing healthcare facilities and operational processes
- Strong leadership and team management skills
- Knowledge of healthcare regulations and compliance
- Ability to develop and implement strategic plans
- Excellent communication and interpersonal skills
- Proficiency in project management
- Problem-solving and decision-making skills
- Relevant qualifications in healthcare management, business administration, or related field
- Experience in the healthcare sector in Riyadh or similar contexts is a plus
- Fluency in both Arabic and English is preferred
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