2 Private Clinics jobs in Saudi Arabia
Medical Care Officer
Posted 19 days ago
Job Viewed
Job Description
We are seeking Fresh Saudi Nursing and Pharmacy graduates to join our team as a Medical Care Officer, who will Serves as the central liaison for healthcare providers, managing all member-related matters—including policy queries, claim issues, authorization requests, and coverage clarifications—to ensure swift resolution and seamless communication between the insurer and its provider network.
Key Accountabilities:
- Provider Support
- Customer Service Excellence
- Authorization Team Support
- Operational Coordination
- Collaboration and Handover
- Continuous Improvement
Minimum Qualifications:
- Bachelor’s degree in Nursing, Pharmacy or a related field.
Experience:
- 0 - 2 Years of experience in the health insurance or healthcare industry.
Skills and Expertise
- Excellent verbal and written communication skills in Arabic and English.
- Proven ability to manage multiple tasks efficiently in a fast-paced environment.
- Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM and call center software.
- Strong problem-solving skills and a customer-focused mindset.
- Ability to collaborate effectively with various internal teams.
- Knowledge of health insurance products and CCHI regulations.
Medical Representative (Riyadh) - Vision Care / Eye drops
Posted 9 days ago
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Job Description
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As a Medical Representative based in Riyadh , you will support hospitals, clinics, pharmacies, and engage directly with ophthalmologists and surgeons across Saudi Arabia to promote the Systane Family (eye drops for dry eye relief and hydration) and drive customer engagement.
A typical day in this role will include:
- Support key accounts and hospital networks, including referral systems and market access. Ensure high customer satisfaction and manage inquiries and complaints professionally.
- Support pharmacy-level activities including product education, merchandising, and relationship building to ensure optimal visibility and sell-through.
- Develop and execute business plans including customer events, marketing campaigns, and sales presentations to achieve objectives. Provide input into promotional fund usage and territory sales forecasting.
- Maintain deep understanding of priority products and therapeutic areas. Stay updated on product strategy, positioning, key messages, company developments, customer needs, and competitor landscape.
- Accountable for meeting agreed objectives, productivity, and performance targets within set budgets and timelines. Responsible for sales planning, target setting, reporting, and team/account knowledge.
- Achieve contact, coverage, and frequency targets using various communication channels. Contribute to team success through collaboration and cooperative relationships.
- Follow adverse event and Code of Conduct guidelines as per Alcon standards. Ensure timely and accurate reporting, and demonstrate behavior aligned with company values.
WHAT YOU’LL BRING TO ALCON:
- At minimum, a bachelor’s degree in pharmacy is required
- Native-level proficiency in Arabic and fluent English language skills
- Minimum of 3 years of relevant experience, preferably within a similar industry, or an equivalent combination of education and experience
- A strong background in clinical ophthalmology, along with a demonstrated eagerness to learn, is considered a significant advantage
- Willingness to travel, both domestically and internationally
- Residence in Riyadh is preferred; however, candidates based in Jeddah may also be considered
- Positive and proactive attitude in all aspects of the work
HOW YOU CAN THRIVE AT ALCON:
- Competitive and comprehensive benefits package
- Structured training and continuous development within a leading ophthalmology company, offering strong career growth opportunities
- Exposure to international markets and cross-functional collaboration
- Open, inclusive, and collaborative work culture
- Dynamic and supportive team environment focused on achieving shared goals
- Opportunity to work in a challenging setting that fosters personal and professional excellence
Alcon Careers
See your impact at alcon.com/careers
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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