12 Patient Support jobs in Saudi Arabia

Supervisor, Support Services & Patient

King Faisal Specialist Hospital and Research Centre

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Job Description

Supervises operations of reception and patient care assistants (PCAs) and provide patient services as needed in an effort to improve patient satisfaction. Assures that standards of scheduling, patient care, and efficiency are maintained in accordance with Hospital policies & procedures.

**Essential Responsibilities and Duties**:
1. Supervises daily work activities of subordinates, plans, organizes, and monitors operations of reception, scheduling and patient transport. Assigns work to subordinates, and develops and maintains the scheduling system, ensures coverage of all reception, scheduling desks and PCAs. Maintains supply order/inventorv svstem.

2. Directs and categorizes patients when required to the various sections within the Radiology Department including distribution of procedure information booklets and assisting them when needed to arrive to their further destinations throughout the Hospital.

3. Coordinates with Section Supervisors of CT/MRI, Ultrasound, X-ray, Nuclear Medicine and any other related entities regarding opening, closing and changes in Medical Imaging Services appointments.

4. Coordinates with the relevant support services representatives to organize and coordinate their radiological procedure bookings and ensuring new appointments or rescheduling is made.

5. Responds to patient inquiries and complaints by directing the issues to the concerned department and/or appropriate representative to ensure a satisfactory solution, ensuring patient satisfaction.

6. Develops and recommends new methodologies. Maintains the section policies and procedures.

7. Participates in Continuous Quality Improvement (CQI) Program, provides information and reports based on CQI indicators. Distributes and collects patient satisfaction data, relaying the feedback to the concerned sections for purpose of future improvement to better meet the patient's needs. Follows up all incident reports involvina section provides appropriate action and written response.

9.Ensures that safety procedures are implemented and practiced.

10. Carries out assigned projects, recommends new approaches, using systems management methods.

11. Ensures that senior staff of the section can handle the supervisory duty at any time.

12. Follows all Hospital related policies and procedures.

13. Participates in self and others' educational, training and development, as applicable.

14. Performs other related duties as assigned.

**Education**:
Master’s Bachelor’s Degree in Hospital Administration or other related discipline is required.

**Experience Required**:
Three (3) years of related experience including one (1) year in supervisory capacity with Master’s Degree, or five (5) years with Bachelor’s Degree required.

**Other Requirements(Certificates)**:
Saudi national only.
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Patient Care Technician

Dr Sulaiman AlHabib Medical Centers

Posted 4 days ago

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Job Description

المسئوليات
  1. المشاركة في تقديم الاقتراحات ووضع معايير لعمليات مراقبة التكاليف، الجودة، والسلامة، والتخلص من المخلفات لتحسين العمل على خطوط التعبئة.
  2. الاشراف على عمال قسم التعبئة والتغليف وعمال خدمات الدعم للتأكد من قيامهم باعمالهم على احسن وجه.
  3. مراجعة خطة العمل اليومية مع مدير المصنع لتنفيذها.
  4. الاشراف على تجهيز وتشغيل خطوط التعبئة حسب خطة العمل.
  5. الاشراف على عمليات التعبئة والتغليف للتأكد من دقة وسلامة تنفيذها ومن سلامة البضائع الجاهزه.
  6. اعداد التقارير والكشوفات اللازمة وارسالها لمدير المصنع.
  7. التنسيق مع الاقسام الاخرى لطلب المواد الازمه، صيانة، .الخ.
  8. التأكد من التزام عمال وفنيي التعبئة والتغليف بتطبيق متطلبات ومعايير JFDA/ISO/GMP.
  9. التأكد من اجراء الصيانة للماكينات والمعدات المستخدمة لضمان كفاءة عملها.
  10. التأكد من ان الماكينات والمعدات المستخدمة في عمليات التعبئة قد تم تعقيمها وتنظيفها.
  11. تأدية أي مهام أخرى يتم تكليفه بها من قبل المسؤولين ولها علاقة بسير العمل.
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Patient Care Assistant

Riyadh, Riyadh King Faisal Specialist Hospital and Research Centre

Posted today

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Job Description

Performs basic patient transport task. Assists in the daily functioning of the department in support of patient care.

**Essential Responsibilities and Duties**:

- Accompanies, transports and transfers patients and patient related items (chart, medication, etc.) as required.
- Follows established telephone etiquette. Seeks assistance where appropriate.
- Follows the chain of command in reporting incidents or concerns.
- Adheres to the Employee Code of Conduct. Maintains confidently at all time.
- Floats to, and covers other zones as assigned.
- Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk to Supervisor.
- Contributes to patient satisfaction by responding to requests in a timely manner.
- Follows all Hospital related policies and procedures.
- Participates in self and other’s education, training and development, as applicable.
- Performs other related duties as assigned.

**Education**:
Intermediate School Education is required.

**Experience Required**:
No experience is required.

**Other Requirements(Certificates)**:
- Saudi Nationals only.
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Patient Care Technician

Riyadh, Riyadh King Faisal Specialist Hospital and Research Centre

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Job Description

Assists in the daily functioning of the unit/department in support of patient care. Contributes to the delivery of safe, patient and family focused quality care.

**Essential Responsibilities and Duties**:
- Contributes to the achievement of clinical quality outcome indicators including patient satisfaction.- Upholds and applies the organizational values in order to provide quality patient care.- Provides direct assistance to patients as needed in meeting their personal hygiene needs, including but not
- limited to, bed baths/showering, dressing/undressing, toileting and oral hygiene.- Assists patients with eating and drinking and ensures fresh water is available for patients.- Assists in the movement and handling of patients including re-positioning bedridden patients and the
- mobilization of patients.- Monitors patient activities and reports all patient related information to the Staff Nurse I / Staff Nurse II
- (SNl/SNll) correctly, appropriately and in a timely manner including unusual occurrences.- Measures and records the readings of temperature, blood pressure, pulse and respiration rates, oxygen
- saturation and food and fluid intake and output, height and weight as directed and informs the SNl/SNll of
- any abnormal recordings- Accurately measures, empties and documents the content of urinary catheters and drains.- Documents all relevant information correctly, appropriately and in a timely manner.- Receives patient for admission and orientates the patient to the room/unit and services.- Prepares patients for procedures as directed, assists the physician and remains with the patient if required.- Collects specimens such as urine, feces or sputum as directed.- Provides comfort measures such as back care, head, foot and hand massage as needed.- Assists patients with preparations for prayer if needed

**Education**:
Completion of one-year Patient Care Technician (PCT) Program.

**Experience Required**:
No experience required.

**Other Requirements(Certificates)**:
1- Current Patient Care Technician licensure from the Saudi Commission for
Health Specialist.
2- Saudi Nationals only.
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Patient Care Assistant

Riyadh, Riyadh King Faisal Specialist Hospital and Research Centre

Posted today

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Job Description

Performs basic patient transport task. Assists in the daily functioning of the department in support of patient care.

**Essential Responsibilities and Duties**:

- Accompanies, transports and transfers patients and patient related items (chart, medication, etc.) as required.
- Follows established telephone etiquette. Seeks assistance where appropriate.
- Follows the chain of command in reporting incidents or concerns.
- Adheres to the Employee Code of Conduct. Maintains confidently at all time.
- Floats to, and covers other zones as assigned.
- Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk to Supervisor.
- Contributes to patient satisfaction by responding to requests in a timely manner.
- Follows all Hospital related policies and procedures.
- Participates in self and other’s education, training and development, as applicable.
- Performs other related duties as assigned.

**Education**:
Intermediate School Education is required.

**Experience Required**:
No experience is required.

**Other Requirements(Certificates)**:
- Saudi Nationals only.
This advertiser has chosen not to accept applicants from your region.

Patient Care Assistant

Riyadh, Riyadh King Faisal Specialist Hospital and Research Centre

Posted today

Job Viewed

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Job Description

Performs basic patient transport task. Assists in the daily functioning of the department in support of patient care.

**Essential Responsibilities and Duties**:

- Accompanies, transports and transfers patients and patient related items (chart, medication, etc.) as required.
- Follows established telephone etiquette. Seeks assistance where appropriate.
- Follows the chain of command in reporting incidents or concerns.
- Adheres to the Employee Code of Conduct. Maintains confidently at all time.
- Floats to, and covers other zones as assigned.
- Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk to Supervisor.
- Contributes to patient satisfaction by responding to requests in a timely manner.
- Follows all Hospital related policies and procedures.
- Participates in self and other’s education, training and development, as applicable.
- Performs other related duties as assigned.

**Education**:
Intermediate School Education is required.

**Experience Required**:
No experience is required.

**Other Requirements(Certificates)**:
- Saudi Nationals only.
This advertiser has chosen not to accept applicants from your region.

Medical Records Assistant Ii

Jeddah, Makkah King Faisal Specialist Hospital and Research Centre

Posted today

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Job Description

Assists in performing assigned medical records functions quickly and accurately, works in various shifts as assigned in order to meet the Hospital’s operational needs.

**Essential Responsibilities and Duties**:
1.Assists in retrieving scheduled patient charts by clinics, transferring and confirming the records using chart tracking system, and delivering and collecting records to/from the clinics and refiling them as assigned.

2. Assists in sorting and filing loose documents in the records, performing Repair and Volume procedures, and creating folders for new charts as directed.

3. Assists in retrieving and returning from/ to warehouse and Inactive/ Expired Records areas, and other areas/sections of Medical Records Services, delivers and picks up records from bus stop, and transfers records to Medical Records - Riyadh and Jeddah Branch as required.

4. Assists in performing all related functions for retrieval for Emergency and walk-in patients’ charts.

5. Searches for missing files and uses the Overdue Reports, as needed.

6. Provides customer-service to Research & Study chart Reviews while retrieving records in a timely manner.

7. Covers reception desk, greets customers, answers phone calls and takes clear and concise messages. Copies, sorts and numbers documents.

8. Maintains accurate permanent files by sorting, cleaning and auditing as necessary, keeps the file area neat and organized, and helps with the filing.

9. Assists in monitoring patient request queue to retrieve records, and responds to requests from Patient Services, Protocol Services and Chief Operating Officer Office as required.

10. Raises issues of concern with appropriate supervisor/team leader.

11. Follows all Hospital related policies and procedures.

12. Participates in self and other’s education, training and development, as applicable.

13. Performs any other related duties as assigned.

**Education**:
Associate Degree/ Diploma in Hospital / Business Administration or other related discipline; or High School Education is required.

**Experience Required**:
No experience required with Associate Degree/Diploma (on-job training), or one (1) year of related patient services experience with High School Education is required.

**Other Requirements(Certificates)**:
Saudi Nationals only.
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Administrative Assistant, Medical Eligibility

Jeddah, Makkah King Faisal Specialist Hospital and Research Centre

Posted today

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Job Description

Helps in managing the daily operational function of the department, assists and facilitates the flow of work, solving patients' problems, assists in performing special administrative tasks, plans, and projects in the Medical Eligibility Services department.

**Essential Responsibilities and Duties**:
1. Assists the Medical Eligibility and Patient Acceptance Center staff in solving patient problems and facilitating the daily operation of the department. Reviews and monitors work in progress and after completion, ensures that it meets hospital standards.

2. Participates in department activities and adheres to hospital related policies and procedures and implementation.

3. Communicates and coordinates with management and departments on all inquiries concerning work in Medical Eligibility and Patient Acceptance Center

4. Helps in collecting data and initiating proposals for modifications and improvements to maximize the operating efficiency of the department.

5. Assists in processing medical referral activities.

6. Facilitate communications coming from the Royal Cabinet, MOH, GMC, Office of the Chief Executive Director and facilitate replies.

7. Helps to plan, organize and schedules leaves; evaluates employees of the department.

8. Helps in distributing the work load between employees and ensures adequate staffing, monitors employee coverage's during leave of absences.

9. Facilitates communications/letters received from the CEO Office.

10. Helps in the processing of medical referrals.

11. Participates in Self and Hospital quality improvement plans preferred.

12. Follows all Hospital related policies and procedures.

13. Participates in self and others' education, training and development, as applicable.

**Education**:
Bachelor's degree in Hospital Administration. Or Master's Degree in Hospital Administration.

**Experience Required**:
Four (4) years of related experience including with Bachelor's Degree. Or two (2) years for related experience including with Master's Degree.

**Other Requirements(Certificates)**:
NA
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Medical Assistant I: Specialty Office - New Rates of Pay and $2,000 Sign on bonus available

Akron Children's Hospital

Posted 4 days ago

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Job Description

Part-time, 16 hours/week

Day shift 7:30am to 4:30pm

Onsite

$2,000 Sign on bonus (taxable) available

Summary :

The Medical Assistant role provides clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse.

Responsibilities :

  1. Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
  2. Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse
  3. Collects, processes, and submits laboratory specimens in accordance with policy and procedure
  4. Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes
  5. Accurate and timely documentation of care within EPIC system
  6. Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed
  7. Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures
  8. Performs routine task and general office duties such as faxing, copying, filing, etc. as needed
  9. Cleans, stocks, and prepares examination rooms
  10. Develops and maintains positive relationships with patients, families, and colleagues
  11. Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members
  12. Other duties assigned

Other information:

Technical Expertise

  1. Experience in phlebotomy is preferred.
  2. Knowledge of and experience in medical terminology is required.
  3. Experience working in healthcare environment is preferred.
  4. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
  5. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred.

Education and Experience

  1. Education: High School Diploma or equivalent is required.
  2. Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required.
  3. Certification:Basic Life Support (BLS) training from the American Heart Association is required.
  4. Certification: Medical Assistant certification preferred.
  5. Years of relevant experience: no experience required.
  6. Years of experience supervising: None.

.

Part Time

FTE:

Status: Onsite

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Early Career Trainee - Field Service Engineer, Patient Care Solutions /Ultrasound (Abha)

GE HealthCare

Posted 10 days ago

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Job Description

Overview

Early Career Trainee - Field Service Engineer, Patient Care Solutions /Ultrasound (Abha). Join to apply for the Early Career Trainee - Field Service Engineer, Patient Care Solutions /Ultrasound (Abha) role at GE HealthCare.

Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

Responsibilities
  • Degreed engineers. All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics. Able to make Engineering decisions.
  • Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
  • Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
  • Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
  • Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
Qualifications
  • Completed degree in Biomedical Engineering
  • Readiness for extensive travel
  • Intermediate and above English level
  • Valid driving license
  • Strong oral and written communication skills
Additional Information

Relocation Assistance Provided: No

Employment Details
  • Seniority level: Internship
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Hospitals and Health Care

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