7 Patient Support jobs in Saudi Arabia

Job Purpose:

The Medical Administrative Assistant plays a pivotal role in enabling efficient medical office operations and enhancing the patient experience. By ensuring accurate documentation, professional coordination, and seamless communication, this role empowers clinical staff to focus on delivering high-quality care while safeguarding compliance and operational excellence.

What You'll Create

• Seamless patient experiences through accurate record management, timely scheduling, and responsive service.
• Reliable administrative systems that strengthen the efficiency of healthcare delivery.
• Trust and confidence with patients and staff by maintaining the highest standards of confidentiality and professionalism.

Who You'll Partner With

• Internal: Collaborate with doctors, nurses, and hospital administration to ensure operations align with patient care goals.
• External: Serve as the first point of contact for patients, visitors, and vendors, ensuring a welcoming and professional environment.

Key Accountabilities

• Ensure accurate and timely management of patient records, appointments, and medical documentation.
• Facilitate clear communication between patients, clinicians, and administrative teams.
• Manage front-desk operations including inquiries, phone calls, scheduling, and visitor reception.
• Uphold strict confidentiality standards in line with healthcare regulations and internal policies.
• Support procurement and availability of medical office supplies to maintain uninterrupted operations.
• Adapt to evolving priorities by providing flexible administrative support as needed.

What You'll Bring

• Education: Diploma in Administration or Healthcare Management (Bachelor's preferred).
• Experience: Minimum 2 years in healthcare or administrative roles, with proven ability to manage sensitive patient interactions.

Skills & Attributes:

• Fluency in Arabic (required); English proficiency preferred.
• Strong organizational, interpersonal, and communication skills.
• Proficiency in MS Office and healthcare record systems.
• Ability to manage multiple priorities with accuracy and attention to detail.
• Service-oriented mindset, with empathy and professionalism in every interaction.

Overview

This position is responsible for performing basic Medical Assistant duties.

• Facilitates unit operations by managing patient flow.
• Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Assistant Manager, Medical Representation

Assistant Manager, Medical Representative (Jeddah)

To achieve targeted sales of NHSc products in his/her territory by ensuring favorable recommendation by Health Care Professionals, representing Nestlé Health Science in the market as a trusted advisor in the field of Clinical Nutrition in order to become the leading consumer preferred and trusted Nutrition Solution provider for health-related needs in the Middle East.

• Carries out sales calls in hospitals and non-hospital outlets in his/her territory according to the recommended cycle plan and as agreed with the Field Sales Supervisor/ Manager.
• Develops highly scientific relationships with HCPs and decision makers through face-to-face sales calls, group presentations as well as other scientific events.
• Provides data and suggests classification of contacts based on objective criteria.
• Keeps visits’ records updated and uses them for call preparation/follow-up and to record market intelligence data.
• Provides a weekly plan and subsequent reports on all visits/activities, sample distribution, support literature, to his manager. Also makes timely reports on area progress as well as competitive activities and other market intelligence data.
• Organizes and carries out hospital presentations and group meetings with healthcare professionals on NHSc products.
• Participates as needed in national and regional medical conventions and exhibits.
• Manages agreed individual marketing expenses e.g. for samples and group meetings.
• Participates actively in training events, cycle meetings and business review meetings.

• Graduate of Health-related science; Nutrition, Pharmacy, Science, Medicine, Nursing…etc., Or Graduate of Business studies + health related studies or experience.
• Valid Driving License
• 1-3 years’ experience as Medical Representative in pharmaceutical or nutrition company or other sales experience

Assistant Manager, Medical Representative (Jeddah)

Location: Saudi Arabia- Jeddah

Business unit: Nestlé Health Science

POSITION SUMMARY

To achieve targeted sales of NHSc products in his/her territory by ensuring favorable recommendation by Health Care Professionals, representing Nestlé Health Science in the market as a trusted advisor in the field of Clinical Nutrition in order to become the leading consumer preferred and trusted Nutrition Solution provider for health-related needs in the Middle East.

A DAY IN THE LIFE …

• Carries out sales calls in hospitals and non-hospital outlets in his/her territory according to the recommended cycle plan and as agreed with the Field Sales Supervisor/ Manager.
• Develops highly scientific relationships with HCPs and decision makers through face-to-face sales calls, group presentations as well as other scientific events.
• Provides data and suggests classification of contacts based on objective criteria.
• Keeps visits' records updated and uses them for call preparation/follow-up and to record market intelligence data.
• Provides a weekly plan and subsequent reports on all visits/activities, sample distribution, support literature, to his manager. Also makes timely reports on area progress as well as competitive activities and other market intelligence data.
• Organizes and carries out hospital presentations and group meetings with healthcare professionals on NHSc products.
• Participates as needed in national and regional medical conventions and exhibits.
• Manages agreed individual marketing expenses e.g. for samples and group meetings.
• Participates actively in training events, cycle meetings and business review meetings.

What will make you successful…

• Graduate of Health-related science; Nutrition, Pharmacy, Science, Medicine, Nursing…etc., Or Graduate of Business studies + health related studies or experience.
• Valid Driving License
• 1-3 years' experience as Medical Representative in pharmaceutical or nutrition company or other sales experience

Full Time

• Designs and is responsible for the content of specialty areas of teaching and learning within the program.
• Uses innovative, interactive, and student-centered teaching strategies in the theoretical sessions.
• Provides support for students on practical sessions, fieldwork, or clinical training, as required.
• Adheres to defined course specifications, Learning Outcomes (LOs), teaching and learning strategies, and methods of assessment.
• Reviews and selects textbooks and other instructional materials that facilitate learning.
• Completes teaching and other academic activities as per college regulations.
• Supports and enhances the quality of teaching and learning process at the College to ensure quality assurance standards and procedures are followed.
• Ensures that student feedback on teaching is sought through questionnaires and other methods, and responds constructively to such feedback.
• Prepares the course reports at the end of each course and creates plans for improvement for the next semester.
• Prepares the course portfolios that include documents of teaching, learning, and assessment activities throughout the course.
• Participates in the preparation of the program portfolio that includes major program documents such as program specification, program annual report, and program survey results.
• Cooperates with colleagues in the continuous review and development of the curriculum.
• Participates in the peer review and assessment processes.
• Supervises undergraduate and post-graduate students' research projects and dissertations.
• Supervises students’ assignments and project work.
• Engages students in fair and equal scholarly activities and reports academic misconduct as needed.
• Contributes to the assessment and development of the FCMS strategic plan.
• Contributes to the assessment and development of the program “Operational Plan”.
• Participates in program and institutional committees and working groups.
• Monitors the program plans, including scientific research and community engagement.
• Participates and contributes to the development of institutional plans.
• Contributes to the functions of departments and units within the College.
• Participates in professional and academic development programs.
• Participates in community engagement activities.
• Makes a full active research contribution, both individually and in collaboration with others.
• Participates in scholarly and research activities related to their respective disciplines.
• Attends and presents research findings and papers at national and international conferences and contributes to the reputation of the College.
• Publishes a minimum of two peer-reviewed papers per year in journals with appropriate impact factors, using the available funds to support research within the College.
• Be committed to quality assurance and improvement guided by the Internal Quality Assurance System (IQAS) (part of the FCMS – Quality Management System).
• Undertakes specific departmental roles and management functions as required by the authorities.
• Other duties as assigned within the scope of responsibility and requirements of the job.