18 Patient Services jobs in Saudi Arabia

We are looking to hire a financial manager to analyze market trends and various business opportunities from a financial perspective. To excel in this role you should have an analytical mind and a keen understanding of how a business works in the real world not just on paper.

1. Preparing business activity reports, financial statements, and forecasts.
2. Ensuring financial legal requirements are met.
3. Developing financial reporting systems.
4. Finding ways to reduce or maintain costs by studying financial reports and business processes.
5. Analyzing market trends to discover business opportunities and maximize profits.
6. Aiding management in financial decisions.
7. Maintaining up-to-date financial system knowledge.

• Acts as unit receptionist. Receives patient, visitor and staff inquiries at the reception desk. Responds in a timely, helpful and cordial manner to inquiries whether in person or by telephone and directs information to appropriate personnel. Acts as a resource to other staff for location of forms, manuals, etc.
• Accurately maintains the department's record book. Reviews log at end of day for accuracy and completeness.
• Completes requisition forms and schedules procedures with appropriate departments including Appointments, Laboratory, Radiology, Ultrasound, etc. Accompanies patient and / or medical record to various departments or areas required.
• Ensures all patient records have legible identification details as applicable. Complete their applications if needed. Patient reports and documentation are filed correctly and in order in the medical record during downtime.
• Maintains adequate stock levels of forms and supplies in keeping with established stock levels and maintains appropriate supply of forms in exam rooms. Prepares monthly requests for forms and supplies and utilizes supplies in a cost-effective manner.
• Utilizes equipment/supplies appropriately and efficiently.
• Prepare daily, weekly, and monthly reports and identifies trends for improvement.
• Sets priorities and plans implementation of daily activities, ensures implementation is completed in an organized manner following KKESH standards.
• Performs a variety of clerical duties within the department as assigned.
• Facilitates flow of patients within the clinical and/or to other departments or services as indicated.
• Collects patient payments and issues receipts in accordance with the set procedures.
• Maintains a log for both admitted patients and outpatients.
• Reviews and reconciles daily cash receipts.
• Check insurance validity in accordance with the set procedures.
• Responds to patients'/companions' inquiries as necessary and/or required.
• Performs all duties in a professional, effective and confidential manner.
• Performs all other duties as required or assigned.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

SENIOR PATIENT FINANCIAL SERVICES SPECIALIST.

CFO

Business Unit Lead

The Senior Patient Financial Services Specialist reviews and approves daily reconciliation reports, oversees complex eligibility and coverage issues, guides on special cases reduced payment and medical discounts, provides direct and indirect assistance to patients regarding financial responsibilities, and insurance coverage. This includes explaining charges, payment expectations and patient share copayment, and front line cash and Tax invoicing , cash collection and processing refunds, guides patient through available payment options and installment plans to ensure patient satisfaction and efficient financial services.

20

• Ensure patient financial services and eligibility processes comply with relevant regulations and standards
• Implement and review policies and procedures to maintain compliance and collaborating with legal and regulatory teams to address any potential issues
• Mentorship on providing support to patients regarding their financial responsibilities and insurance coverage
• Collaborate and foster open and candid communication with various departments such as preauthorization billing collections and insurance to ensure a seamless and compliant financial services experience Perform regular monitoring the internal and external referrals for efficiency

80

• Oversee and manage cases involving reduced payments and medical discounts ensuring patients receive the necessary financial assistance
• Resolve and manage or escalate complex financial issues and coverage discrepancies
• Review and approve daily reconciliation reports and maintain detailed reconciliation records to ensure accuracy and completeness of financial transactions
• Develop and implement procedures for handling financial adjustments and evaluate the effectiveness of financial assistance programs
• Collaborate with other departments as required and prepare management reports to support informed decisionmaking

None

Minimum 13 years' experience in Healthcare Financial Services

English:Fully Proficient ; Arabic:Fully Proficient

• Audit Reporting
• Data Collection

• Integrity
• Accountability
• Cybersecurity
• Person-Centered Care

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

No

Overview

Work Flexibility: Field-based

The Senior Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within Western Region, Saudi Arabia will focus on supporting our customers to provide a best in class procedural solution.

• Manage complex projects and cases end-to-end, providing expert-level solutions and guiding clinical innovation across teams.
• Prepare for cases in advance, audit theatre stock (implants, disposables, and instruments), manage consignment inventory, and ensure efficient stock utilization and rotation.
• Attend surgical cases and provide service to both existing and new customers in theatre and clinical environments, ensuring the highest level of support and customer care.
• Conduct trials and evaluations of products, deliver in-depth training to healthcare professionals, and organize workshops and training events for a broad customer group.
• Plan, execute, and monitor activities to achieve industry-leading customer service, ensuring all documentation, including case-order-forms, is accurately submitted for invoicing.
• Work closely with team members and the Regional Manager to ensure customer service excellence and provide feedback to the product team for continuous improvement.
• Demonstrate exceptional product knowledge and professionalism, effectively communicating product features, benefits, and clinical applications to customers.
• Collaborate with logistics and sales teams to ensure timely delivery of products, proper stock management, and seamless coordination for customer requirements.

Required:

• Bachelor's degree or equivalent in medical, biomedical or a related field.
• Minimum 4 years of relevant experience in clinical support.
• Proven experience in clinical, theatre work environment.
• Fluency in Arabic and a good command of English.
• Valid KSA driving license.

• Experience in implants, orthopedics, or disposables.

Travel Percentage: 70%

Join us at Stryker as a Senior Clinical Support Specialist, Joint Replacement, Western Region .

The Senior Clinical Support Specialist will support Stryker products related to Joint Replacement procedures and enhance customer service. This position in Western Region, Saudi Arabia aims to assist our customers in delivering top-tier procedural solutions.

1. Manage complex projects and cases from start to finish, providing expert solutions and fostering clinical innovation across teams.
2. Prepare for surgical cases, audit theatre stock (implants, disposables, instruments), manage inventory, and ensure optimal stock utilization.
3. Attend surgeries and support both existing and new customers in theatre and clinical settings, ensuring exceptional support and care.
4. Conduct product trials and evaluations, deliver training to healthcare professionals, and organize workshops and training sessions.
5. Plan and monitor activities to achieve outstanding customer service, ensuring accurate documentation for invoicing.
6. Collaborate with team members and the Regional Manager to uphold service excellence and provide product feedback for improvements.
7. Demonstrate strong product knowledge and professionalism, effectively communicating features, benefits, and clinical applications.
8. Coordinate with logistics and sales teams for timely product delivery, stock management, and customer requirements.

• Bachelor's degree or equivalent in medical, biomedical, or related fields.
• At least 4 years of relevant clinical support experience.
• Experience in clinical and theatre environments.
• Fluency in Arabic and proficiency in English.
• Valid KSA driving license.

• Experience with implants, orthopedics, or disposables.

Stryker is a global leader in medical technologies, committed to improving healthcare outcomes through innovative products in MedSurg, Neurotechnology, Orthopaedics, and Spine. We impact over 150 million patients annually worldwide.

• Seniority Level: Associate
• Employment Type: Full-time
• Job Function: Research, Analysis, and Information Technology
• Industries: Medical Equipment Manufacturing, Industrial Machinery, Electrical, and Electronics

Referrals can double your chances of interview success at Stryker. Get notified about new Clinical Support Specialist roles in Jeddah, Makkah, Saudi Arabia .

Work Flexibility: Field-based

The Senior Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within Western Region, Saudi Arabia will focus on supporting our customers to provide a best in class procedural solution.

• Manage complex projects and cases end-to-end, providing expert-level solutions and guiding clinical innovation across teams.
• Prepare for cases in advance, audit theatre stock (implants, disposables, and instruments), manage consignment inventory, and ensure efficient stock utilization and rotation.
• Attend surgical cases and provide service to both existing and new customers in theatre and clinical environments, ensuring the highest level of support and customer care.
• Conduct trials and evaluations of products, deliver in-depth training to healthcare professionals, and organize workshops and training events for a broad customer group.
• Plan, execute, and monitor activities to achieve industry-leading customer service, ensuring all documentation, including case-order-forms, is accurately submitted for invoicing.
• Work closely with team members and the Regional Manager to ensure customer service excellence and provide feedback to the product team for continuous improvement.
• Demonstrate exceptional product knowledge and professionalism, effectively communicating product features, benefits, and clinical applications to customers.
• Collaborate with logistics and sales teams to ensure timely delivery of products, proper stock management, and seamless coordination for customer requirements.

Required:

• Bachelor's degree or equivalent in medical, biomedical or a related field.
• Minimum 4 years of relevant experience in clinical support.
• Proven experience in clinical, theatre work environment.
• Fluency in Arabic and a good command of English.
• Valid KSA driving license.

• Experience in implants, orthopedics, or disposables.

Travel Percentage: 70%