369 Parts Sales jobs in Saudi Arabia

High-level Job Purpose Statement

Responsible for selling parts in workshops, outlets or retail. Assesses needs, takes orders, finds products, and checks out customers.

Essential Duties and Responsibilities

Customer

• Greet walk in customers as per the service standards specified by the Parts After Sales function
• Take customer orders promptly and efficiently, communicating pricing and availability
• Assist customers in finding the appropriate parts for their vehicle
• Answer customer inquiries about products, prices, availability, and product features
• Determine sales price for customers for each sale in accordance with Company procedure
• Sells products/and or services to meet customer needs
• Locate and obtain ordered parts for customers from the warehouse
• Supply requested products with correct documentation to obtain customer signature; in case of non-cash customers verify the authorization to deliver
• Inspect returned defective parts to ensure correct replacement part is purchased
• Handle warranty or defective parts for customers in accordance with Company procedure

Operations

• Promptly provide the correct required spare parts to the workshops or customers (retail & outlet)
• Report out of stock situations to the ordering department and follow up on the delivery of parts shipments
• Place order where parts required are out of stock and request payment accordingly
• Escalate the requests to department management that represent high risk such as critical client, low stock items, damaged parts in stock, etc.
• Prepare quotations for spares as requested by sales staff or insurance claims
• Execute orders where sales staff or insurance companies give the necessary approvals to proceed with the supply of spare parts
• Assist with preparing and maintaining merchandise displays

Administration

• Maintain confidentiality of pricing lists and structures as required by Company policy
• Record sales and/or counter transactions
• Enter "lost sales" report where inventory is out of stock
• Prepare invoice on system for charge to the correct job order
• Prepare invoices on system for payments of parts by customer
• Keep accurate records of all repair orders, invoices, insurance estimates, and special order parts
• Prepare regular management reports regarding parts sales status and other related activities.

Minimum Requirements for the Role

Qualifications

High School Diploma

Technical certification

Experience

4+ years' experience in automotive industry; 2 Year or relevant work experience in sales.

Knowledge, Skills and Abilities

Excellent verbal and written communication skills

Excellent computer skills;

Fluent in English and Arabic.

Excellent interpersonal skills

High-level Job Purpose Statement

Responsible for selling parts in workshops, outlets or retail. Assesses needs, takes orders, finds products, and checks out customers.

Essential Duties and Responsibilities

Customer

• Greet walk in customers as per the service standards specified by the Parts After Sales function
• Take customer orders promptly and efficiently, communicating pricing and availability
• Assist customers in finding the appropriate parts for their vehicle
• Answer customer inquiries about products, prices, availability, and product features
• Determine sales price for customers for each sale in accordance with Company procedure
• Sells products/and or services to meet customer needs
• Locate and obtain ordered parts for customers from the warehouse
• Supply requested products with correct documentation to obtain customer signature; in case of non-cash customers verify the authorization to deliver
• Inspect returned defective parts to ensure correct replacement part is purchased
• Handle warranty or defective parts for customers in accordance with Company procedure

Operations

• Promptly provide the correct required spare parts to the workshops or customers (retail & outlet)
• Report out of stock situations to the ordering department and follow up on the delivery of parts shipments
• Place order where parts required are out of stock and request payment accordingly
• Escalate the requests to department management that represent high risk such as critical client, low stock items, damaged parts in stock, etc.
• Prepare quotations for spares as requested by sales staff or insurance claims
• Execute orders where sales staff or insurance companies give the necessary approvals to proceed with the supply of spare parts
• Assist with preparing and maintaining merchandise displays

Administration

• Maintain confidentiality of pricing lists and structures as required by Company policy
• Record sales and/or counter transactions
• Enter "lost sales" report where inventory is out of stock
• Prepare invoice on system for charge to the correct job order
• Prepare invoices on system for payments of parts by customer
• Keep accurate records of all repair orders, invoices, insurance estimates, and special order parts
• Prepare regular management reports regarding parts sales status and other related activities.

Minimum Requirements for the Role

Qualifications

High School Diploma

Technical certification

Experience

4+ years' experience in automotive industry; 2 Year or relevant work experience in sales.

Knowledge, Skills and Abilities

Excellent verbal and written communication skills

Excellent computer skills;

Fluent in English and Arabic.

Excellent interpersonal skills

High-level Job Purpose Statement

To Supervise the Parts Sales Staff – Front & Workshop Counters

• Performance
• Activities
• Customer Relation
• Vacation
• Complains
• Training

Essential Duties and Responsibilities

• Oversee the work of Parts Salesman both in the workshop and retail counter (i.e., invoicing, part number identifications and quotations). Assist in the performance of parts salesman's duties as needed to ensure prompt service for customers.
• Prepare unfilled parts reports and coordinate with the Parts Supervisor for VOR order request. Ensure customers are notified promptly when special VOR orders are received in stock, or if unforeseen delays are encountered.
• Preparation of "on hold parts for customer" (Retail & Workshop Counter) parts tracking reports on weekly basis and report to (NPM, Workshop Reception and Salesman).
• Follow-up stockiest requirements.
• To ensure your department parts sales budget are met.
• To reporting daily to your direct manager, clear your achievement and your explanations if not met budget.
• To perform your activities with your staff to achieve high level of customer service and management.
• To get the business and prevent any sales lost.
• To act with your sales staff as a team.
• To ensure that your staff achieving ultimate operations result.
• To give instructions and guidelines.
• To suggest tools may increase your department performance.
• Assist the Parts Salesman in looking up the correct part number when difficulties are encountered.
• Ensure correct parts supplied to customer by assisting Parts Salesman to physically inspect parts prior to invoicing and dispatching to customer.
• Check invoices to verify the accuracy of quantities and sensibility of invoices prices/discounts. Note system discrepancies are bring to the attention of the Regional Parts Manager.
• Perform other tasks assigned by the Regional Parts Manager.

Qualifications

University Degree

Experience

4 years' minimum experience in field sales;

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills
• Good computer skills;
• Fluent in English and Arabic.
• Excellent interpersonal skills

Qualification :-

Diploma or technical certification Diploma in Mechanical/Automotive or Supply Chain Logistics field is preferred.

Experience :-

• Minimum 2–3 years of experience in parts sales, preferably in heavy equipment or automotive industry.
• Familiarity with heavy machinery parts e.g., cranes, excavators, loaders, etc.
• Good communication and interpersonal skills.
• Basic computer skills MS Office, email, POS/ERP software.

Job Description:-

• Customer Service and Sales:

Greet and assist customers at the parts counter, identifying their needs and providing recommendations for the appropriate parts and products.

Process sales transactions accurately and efficiently, including cash, credit card, and account sales.

Handle customer inquiries, complaints, and returns professionally, ensuring a positive customer experience.

• Parts Identification and Expertise:

Use parts catalogues, databases, and technical knowledge to accurately identify and locate the required parts for customers.

Provide customers with detailed information about parts, including specifications, compatibility, pricing, and availability.

Stay updated on the latest products, parts, and industry trends to provide informed advice and recommendations.

• Inventory Management:

Assist in maintaining accurate inventory levels at the parts counter, including stocking, restocking, and organising parts.

Monitor inventory to ensure that popular and essential parts are always available for customers.

Report inventory shortages, discrepancies, and customer demand trends to the Parts Manager.

• Order Processing:

Process special orders for customers if the required parts are not in stock, coordinating with the warehouse and suppliers to fulfil orders promptly.

Track the status of orders and provide customers with updates on delivery times and availability.

Ensure that all paperwork, such as invoices, receipts, and order forms, is completed accurately and filed appropriately.

• Collaboration and Communication:

Work closely with the service department, warehouse, and other team members to ensure seamless operations and customer satisfaction.

Communicate effectively with customers and team members to address any issues related to parts availability, pricing, or delivery.

Participate in team meetings and training sessions to stay informed about company policies, procedures, and new products.

• Sales Growth and Promotion:

Actively promote and upsell parts, accessories, and related products to increase sales and meet sales targets.

Inform customers about ongoing promotions, discounts, and special offers to encourage additional purchases.

Identify opportunities for repeat business and build strong customer relationships to foster long-term loyalty.

• Compliance and Safety:

Follow all company policies and procedures related to sales, inventory management, and customer service.

Adhere to safety guidelines and regulations to ensure a safe working environment

Job Types: Full-time, Permanent

Application Question(s):

• Do you have experience in Spare parts sales?
• What is your salary expectations?

Education:

• Diploma (Required)

Experience:

• In Spare Parts Sales: 2 years (Required)

License/Certification:

• Saudi Driving License (Required)

Company Description

MSAS Hydraulic Breakers has been a leading company in heavy equipment, hydraulic breakers, and spare parts in Saudi Arabia for over 45 years. Renowned for its commitment to quality and innovation, MSAS is the preferred choice for major projects across various Saudi cities. With an extensive network of branches across the Kingdom, we provide comprehensive solutions to meet our clients' needs effectively. MSAS offers the latest technologies in heavy equipment, ensuring performance and efficiency in construction and industrial projects. Our extensive experience and broad network of relationships ensure excellent service and client satisfaction.

Role Description

This is a full-time, on-site role for a Spare Parts Sales Specialist located in (Dammam, Tabuk and Qassim). The Spare Parts Sales Specialist will be responsible for ensuring customer satisfaction, providing excellent customer service, managing inventory control, and driving sales. Daily tasks include handling customer inquiries, processing orders, maintaining accurate inventory records, and developing effective sales strategies. The role demands strong communication skills to interact effectively with clients and team members.

Qualifications

• Bachelor's degree
• Must able to join the work immediately
• Saudi driving license
• Transferable Iqama.
• At least 2 years of spare parts sales experience
• Customer Satisfaction and Customer Service skills
• Strong Communication and Sales skills
• Experience in Inventory Control
• Proficiency in using sales software and CRM systems
• Excellent organizational and time management skills
• Experience in the heavy equipment or construction industry is a plus

Qualification required:-

Minimum Diploma in Business or Mechanical or related field preferred.

Experience:-

Minimum 2 years experience in related field.

Job Description:-

• Sales and Business Development:

Develop and implement sales strategies to drive parts sales and services within the designated region.

Identify and pursue new business opportunities to expand the customer base and increase market share.

Conduct sales presentations and product demonstrations to showcase the benefits and value of the company's parts and services.

• Customer Relationship Management:

Build and maintain strong relationships with existing customers, understanding their needs and providing tailored solutions.

Serve as the primary point of contact for customer inquiries related to parts and services.

Address and resolve customer issues, complaints, and concerns promptly and effectively to ensure high levels of customer satisfaction.

• Product Knowledge and Consultation:

Maintain a thorough understanding of the company's parts inventory, services, and technical specifications.

Provide expert advice and recommendations to customers regarding parts selection, compatibility, and maintenance.

Stay updated on industry trends, new products, and competitor offerings to effectively position the company's parts and services.

• Sales Reporting and Analysis:

Monitor sales performance, track key metrics, and report on sales activities, achievements, and challenges.

Analyze sales data to identify trends, opportunities, and areas for improvement.

Prepare regular sales forecasts and develop action plans to achieve sales targets and objectives.

• Customer Support and Service Coordination:

Collaborate with the service team to ensure timely and accurate delivery of parts and services to customers.

Coordinate with logistics and parts departments to manage inventory, order fulfillment, and delivery schedules.

Provide post-sale support to ensure customer satisfaction and address any issues related to parts or services.

• Marketing and Promotions:

Participate in marketing activities, including trade shows, promotional events, and advertising campaigns, to promote parts and services.

Assist in the development of marketing materials and campaigns to increase visibility and drive sales.

• Documentation and Compliance:

Maintain accurate records of sales activities, customer interactions, and transactions in the CRM system.

Ensure compliance with company policies, procedures, and industry regulations related to parts sales and services.

• Continuous Improvement:

Seek feedback from customers and colleagues to identify opportunities for improving parts sales processes and service delivery.

Continuously enhance product knowledge and sales skills through training and professional development.

Job Types: Full-time, Permanent

Pay: ﷼5, ﷼6,000.00 per month

Application Question(s):

• Do you have direct experience in Heavy Equipment Industry?

Education:

• Diploma (Required)

Experience:

• Spare parts : 3 years (Required)

Language:

• English (Required)

License/Certification:

• Driving License? (Preferred)

Job Summary

To enhance parts sales through direct customer engagement, thereby increasing Machinery Rental Alternatives (EJAR) market share and effectively maximizing parts and service deals within the assigned territory.

• Consistently achieve sales targets.
• Develop and maintain exceptional long-term relationships with assigned customers based on trust.
• Conduct regular visits to customer projects and offices to generate additional business.
• Continuously identify new prospects to increase the company's market share and promote value-added services such as CSA, SOS, etc.
• Maintain in-depth product knowledge in the Parts and Service field, effectively utilizing this knowledge to benefit customers.
• Perform equipment inspections to established standards and provide customers with cost-effective solutions for their day-to-day maintenance issues.
• Efficiently manage the assigned territory by regularly updating information on customers, equipment population, market activity, lost sales, and identifying potential for additional sales.
• Prepare and present selected training materials and participate in various shows and seminars.

• Educational Qualifications and Certifications: Degree in Mechanical or Electronics Engineering.
• Knowledge: Adept at customer contact and projects confidence when speaking. Capable of effectively communicating with others. Knowledge of competitors’ strengths and weaknesses.
• Technical Skills: Product Knowledge: Visual inspection of machines. Proficient in office software programs, including spreadsheets, databases, word processing, and graphic presentation software.
• Language Skills: Written & spoken knowledge of the English & Arabic languages.
• Experience : 5 years of experience, preferably with JLG and light equipment dealer.

• Key Internal Contacts: Product Support Manager
• Purpose of Interaction: Regular interaction to brief on customer visits and obtain feedback and direction.
• Key External Contacts: customer, Supervisor/ Manager
• Purpose of Interaction: Negotiating and securing Parts and Service sales deals. Product Support Manager.
• Direct Reports: N/A

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Join a forward-thinking technology company shaping the future of workstations and commercial hardware solutions. We are looking for a talented Retail Sales Manager for our client's growing team.

The Retail Account Sales Manager role is responsible for driving revenue growth by managing key retail accounts, fostering partnerships with distributors, and ensuring optimal product placement for gaming hardware (e.g., consoles, peripherals, VR devices). The role is responsible as well for ensuring the successful execution of sales strategies across retail channels.

Responsibilities

Account Management

• Establish and nurture strong relationships with key retail partners, serving as the primary contact for account-related inquiries and support.
• Understand the unique needs and business models of each retail partner to tailor sales strategies effectively.

Sales Strategy Development

• Develop joint business plans with retail partners that align with overall company goals, including sales targets, marketing initiatives, and promotional activities.
• Define clear sales targets for each retail account and monitor performance against these goals.
• Negotiate annual terms, promotional plans, and co-marketing budgets.

Retail Execution and Promotion

• Plan and implement effective in-store promotional campaigns, ensuring proper execution and maximizing product visibility.
• Maintain high merchandising standards in retail locations to promote product engagement and drive sales (planogram compliance, demo units, signage).
• Train retail staff on product USPs.
• Coordinate in-store activations (gaming tournaments, product demo days)

Market Research and Analysis

• Conduct market research to stay informed about industry developments, competitor actions, and consumer preferences in the gaming hardware sector.
• Provide competitive intelligence from retail channels
• Analyze sales performance metrics to identify opportunities for growth and improvement and report on market share gains/losses by account.

Reporting and Forecasting

• Prepare regular reports on retail account performance, promotional effectiveness, and market insights for senior management.
• Track sell-through rates, inventory health, and promotional ROI.

Collaboration with Cross-functional Teams

• Work closely with marketing, product development, and logistics teams to ensure alignment on product launches, retail specific campaigns, promotions, and inventory management.
• Analyze POS data to optimize mix and inventory turns.
• Forecast demand and work with supply chain to prevent out-of-stocks.

Team Leadership & Talent Development

• Lead and manage a high-performing team of sales professionals to enhance team effectiveness and achieve sales targets.
• Conduct Sales training on related products both with retail accounts and within the retail sales team.
• Conduct performance reviews and implement professional development programs.

Market Presence and Networking

• Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility and generate leads.
• Develop and maintain a network of industry contacts to identify potential leads and partnerships.

Qualifications

• B.A. in Business Administration, Marketing, or a related field; relevant certifications are a plus.
• 5+ years of experience in retail channel management, ideally within the technology sector, with a proven track record of meeting or exceeding sales targets.
• Proficiency in CRM software (e.g., Salesforce) and data analysis tools to manage accounts and analyze sales performance.
• Exceptional interpersonal skills with the ability to build and maintain strong partnerships with retail clients.
• Leadership: strong people management skills.
• Sales Acumen: Strong understanding of retail sales processes, customer relationship management, and market dynamics in the technology industry.
• Analytical Skills: Ability to analyze data and market trends to make informed decisions that drive sales growth.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
• Cross-functional Collaboration: ability to effectively collaborate with cross-functional teams
• Customer Focus: A keen focus on understanding client needs and delivering tailored solutions that provide value.

Why Join?

Youll be part of a dynamic, innovation-driven environment, working on impactful AI and commercial technology solutions, collaborating with high-performing teams, and engaging directly with customers to drive technical success.

Uplifts Commitment to Diversity and Inclusion

At Uplift, we are committed to fair and equal experience for all employees and applicants, supporting the principles of Equal Opportunity Employment. We value the diverse talents and perspectives of individuals from all backgrounds, including minorities, women, and people with disabilities. We focus on creating opportunities for growth and advancement based on each persons qualifications and performance.

We are passionate about uplifting people's lives and fostering an inclusive environment where everyone is valued, regardless of race, religion, color, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. At Uplift, everyone is welcome.

Job Description

Position Title:
Retail Sales Manager

Department:
Sales Department

Reports to:
CEO

General Objective of the Role:

The Sales Manager aims to balance meeting customer needs with achieving company goals through:

1. Achieving sales growth and increasing revenue.
2. Developing effective sales strategies.
3. Managing and motivating the sales team to ensure optimal performance.
4. Building strong customer relationships to increase loyalty.
5. Analyzing the market to identify opportunities and challenges.
6. Improving processes to enhance efficiency.

Qualifications and Requirements

• Academic Qualifications:
• Bachelor's degree in Business Administration, Marketing, or a related field.

Requirements:

1. Practical experience in the same field (
   5–7 years
   ), preferably including work in retail companies.
2. Experience in developing and implementing sales strategies.
3. Experience with ERP systems such as Oracle or SAP.
4. Familiarity with CRM systems and sales analysis tools.
5. Proficiency in Microsoft Excel.
6. Strong communication skills with customers.

Key Roles and Responsibilities:

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve business goals.
• Analyze market trends and competitor activities to identify growth opportunities.
• Prepare sales forecasts and set performance targets for the team.

Team Leadership and Management:

• Recruit, train, and guide the sales team to improve performance.
• Monitor team performance, provide constructive feedback, and ensure accountability.
• Foster a positive and collaborative work environment to ensure team success.

Customer Relationship Management:

• Build and maintain strong relationships with key customers and stakeholders.
• Address customer needs and concerns promptly to ensure satisfaction.
• Develop long-term partnerships with customers to encourage repeat business.

Sales Operations and Reporting:

• Monitor and analyze sales data to identify trends and areas for improvement.
• Prepare detailed sales reports and present them to senior management.
• Oversee contract negotiations, pricing strategies, and customer agreements.