8 Operations Planning jobs in Saudi Arabia

Manager – Operations Planning

Tabuk, Tabuk Red Sea Global

Posted 10 days ago

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Job Description

Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.

Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.

We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world—one innovation at a time.

Join our visionary team and help shape the future of mobility!

JOB LOCATION: Will be based at The Red Sea offices in Hanak .

Job Purpose
  • We are seeking a driven and versatile Project Manager to join our Mobility Team. Reporting to the Senior Project Manager, you will drive and coordinate stakeholders and project needs to support the establishment of key aspects of Mobility operations and financial processes, along with the required reporting that will flow from the data.
  • This role will require excellent stakeholder management to assist both the business, and the departments involved: Technology, Procurement and Finance.
  • This role requires a proactive individual with a systems-thinking mindset and a proven ability to bridge technical and business disciplines to deliver strategic initiatives successfully.
  • This role is key element to create a robust operating platform, to enable to business to drive profitability and efficiency.
  • This is a role for an analytical thinker with a keen financial acumen, strong communication skills, and solid experience in managing cross-functional activities.
  • This is a great opportunity to shape scalable systems and processes in a growing organization.
Job Responsibilities Project Management
  • Participate in end-to-end planning, execution, monitoring, and closure of multi-modular projects across multiple departments and stakeholders.
  • Manage timelines and deliverables while ensuring alignment with strategic business goals.
  • Engage with cross-functional teams, ensuring cohesive collaboration between business, technology, procurement, and finance workstreams.
  • Assist with the coordination of the development of the business requirement and processes with the business to drive the business requirements, which in turn drive the selection, implementation, and set up of business systems and process to deliver a robust operational tool that is fit for purpose.
Business Requirements Management
  • Gather, document, and prioritize business needs from stakeholders across modules.
  • Translate business requirements into actionable plans and coordinate cross-functional implementation.
  • Identify and understand business challenges; propose and create solutions.
  • Prepare and collate accurate reporting for senior management relating to aspects of business performance.
  • Work closely with technical leads and solution architects to ensure appropriate systems design, development, integration, and testing.
  • Ensure that technical deliverables align with the business needs and security/compliance standards.
Procurement Oversight
  • Oversee the procurement lifecycle related to the project (e.g., vendor evaluation, RFP/RFQ processes, contract negotiation).
  • Collaborate with procurement teams to ensure timely acquisition of goods/services within budget.
Data & Accounting Alignment
  • Collaborate with accounting and finance teams to ensure appropriate data flows, cost tracking, and financial reporting.
  • Ensure project activities align with internal controls, regulatory requirements, and financial audit standards.
  • Drive data accuracy, reconciliation, and integrity across systems and modules.
  • Proactively identify risks and issues, developing mitigation strategies and contingency plans.
  • Maintain documentation and communication of risks, decisions, and resolutions across stakeholders.
Stakeholder Communication
  • Maintain clear, consistent communication with project sponsors, leadership, and key stakeholders.
  • Provide regular updates on project status, KPIs, financial performance, and strategic alignment.
  • Carry out additional tasks and responsibilities as directed from time to time.
Policies, Systems, Processes, Procedures, Standards, Reports & Compliance
  • Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work that will be delivered from operations and the systems is carried out in a controlled and consistent manner.
  • Ensure adherence to internal financial policies, procedures, and controls to safeguard the organization’s assets.
  • Conduct periodic reviews and testing to assess the effectiveness of the reporting and any required financial controls to ensure the accuracy of the system output and reporting.
Stakeholder Engagement
  • Collaborate with other departments (e.g., procurement, HR and operations) to ensure financial alignment with organizational objectives.
  • Communicate financial results and key performance indicators (KPIs) to stakeholders, both internally and externally, in a clear and concise manner
Job Requirements
  • Qualification and Experience
  • Bachelor’s degree in business, Information Systems, Accounting, Engineering or related field.
  • 5+ years of project management experience in cross-functional business environments.
  • Solid understanding of enterprise systems (ERP, CRM, procurement systems, etc.).
  • Experience in business analysis, technology coordination, procurement processes, and financial/data alignment.
  • PMP, PRINCE2, or similar project management certification preferred.
  • Strong interpersonal, communication, and stakeholder management skills.
  • Proficiency with project management tools (e.g., MS Project, Jira, Asana) and financial reporting tools (e.g., Excel, SAP, Power BI).
Skills
  • Strong desire to establish and learn in a new environment and to shape the future of the Operations by applying a continuous improvement mindset
  • Strong communicator with the ability to interact with various management levels
  • Experience in managing modular or phased business transformation projects.
  • Comfortable working in fast-paced environments with evolving requirements.
  • Adept at simplifying complexity and driving clarity across functional boundaries.
  • Financial acumen with the ability to partner with accounting teams on project costing, budgeting, and reporting.
  • Advanced Excel skills
  • Attention to detail and ability to successfully handle multiple competing priorities while maintaining a view of the big picture.
  • Ability to analyzing, interpret and scrutiny of financial information.
  • Should possess organizing capability and have a pleasing, get-going personality.
Job Context
  • This role will support the Mobility subsidiary in RSG and be based at The Red Sea offices in Hanak.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Strategy/Planning, Management, and Project Management
Industries
  • Hospitality
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Senior Manager – Destination Operations Planning

Tabuk, Tabuk Red Sea Global

Posted 10 days ago

Job Viewed

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Job Description

Senior Manager – Destination Operations Planning

Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.


Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.


We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world—one innovation at a time.


Join our visionary team and help shape the future of transportation!


JOB LOCATION: Will be based at The Red Sea offices in Hanak.



Job Purpose

  • We are seeking an experienced and highly versatile Senior Project Manager with robust expertise to join our Mobility Team.

  • As the Senior Project Manager, you will lead and coordinate complex, and often multi modular business projects, ultimately support the Mobility business define, acquire and set up systems needed to support their operations, along with the required reporting that will flow from the data.

  • This role will require excellent stakeholder management to assist both the business, and the departments involved: Technology, Procurement and Finance.

  • This role requires a proactive leader with a systems-thinking mindset and a proven ability to bridge technical and business disciplines to deliver strategic initiatives successfully.

  • This role is key to create a robust operating platform, to enable to business to drive profitability and efficiency.

  • This is a senior position for an analytical thinker with a keen financial acumen, excellent communication skills, and proven experience in managing cross-functional activities.

  • This is a great opportunity to shape scalable systems and processes in a growing organization



Job Responsibilities

  • Drive end-to-end planning, execution, monitoring, and closure of multi-modular projects across multiple departments and stakeholders.

  • Manage timelines, budgets, resources, and scope while ensuring alignment with strategic business goals.

  • Lead cross-functional teams, ensuring cohesive collaboration between business, technology, procurement, and finance workstreams.

  • Lead the coordination of the development of the business requirement and processes with the business to drive the business requirements, which in turn drive the selection, implementation, and set up of business systems and process to deliver a robust operational tool that is fit for purpose.



Business Requirements Management

  • Gather, document, and prioritize business needs from stakeholders across modules.

  • Translate business requirements into actionable plans and coordinate cross-functional implementation.

  • Identify and understand business challenges; propose and create solutions.

  • Prepare and collate accurate reporting for senior management relating to aspects of business performance.

  • Work closely with technical leads and solution architects to ensure appropriate systems design, development, integration, and testing.

  • Ensure that technical deliverables align with the business needs and security/compliance standards.



Procurement Oversight

  • Oversee the procurement lifecycle related to the project (e.g., vendor evaluation, RFP/RFQ processes, contract negotiation).

  • Collaborate with procurement teams to ensure timely acquisition of goods/services within budget.



Data & Accounting Alignment

  • Collaborate with accounting and finance teams to ensure appropriate data flows, cost tracking, and financial reporting.

  • Ensure project activities align with internal controls, regulatory requirements, and financial audit standards.

  • Drive data accuracy, reconciliation, and integrity across systems and modules.

  • Proactively identify risks and issues, developing mitigation strategies and contingency plans.

  • Maintain documentation and communication of risks, decisions, and resolutions across stakeholders.



Stakeholder Communication

  • Maintain clear, consistent communication with project sponsors, leadership, and key stakeholders.

  • Provide regular updates on project status, KPIs, financial performance, and strategic alignment.

  • Carry out additional tasks and responsibilities as directed from time to time.



Policies, Systems, Processes, Procedures, Standards, Reports & Compliance

  • Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work that will be delivered from operations and the systems is carried out in a controlled and consistent manner.

  • Ensure adherence to internal financial policies, procedures, and controls to safeguard the organization’s assets.

  • Conduct periodic reviews and testing to assess the effectiveness of the reporting and any required financial controls to ensure the accuracy of the system output and reporting.

  • Contribute to the identification of opportunities for continuous improvement of the department’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

  • Mentor colleagues and be a role model for continuous improvement in skills and performance.

  • Foster a culture of collaboration and efficiency within the Mobility department and across other business functions.



Stakeholder Engagement

  • Collaborate with other departments (e.g., procurement, HR and operations) to ensure financial alignment with organizational objectives.

  • Communicate financial results and key performance indicators (KPIs) to stakeholders, both internally and externally, in a clear and concise manner



Job Requirements

  • Bachelor’s degree in Business, Information Systems, Accounting, Engineering or related field.

  • 7+ years of project management experience in complex, cross-functional business environments.

  • Strong understanding of enterprise systems (ERP, CRM, procurement systems, etc.).

  • Demonstrated experience in business analysis, technology coordination, procurement processes, and financial/data alignment.

  • PMP, PRINCE2, or similar project management certification preferred.

  • Excellent interpersonal, communication, and stakeholder management skills.

  • Proficiency with project management tools (e.g., MS Project, Jira, Asana) and financial reporting tools (e.g., Excel, SAP, Power BI).



Skills

  • Strong desire to establish and learn in a new environment and to shape the future of the Operations by applying a continuous improvement mindset

  • Excellent communicator with the ability to interact with various management levels

  • Experience in managing modular or phased business transformation projects.

  • Comfortable working in fast-paced environments with evolving requirements.

  • Adept at simplifying complexity and driving clarity across functional boundaries.

  • Strong financial acumen with the ability to partner with accounting teams on project costing, budgeting, and reporting.

  • Advanced Excel skills

  • Superior attention to detail and ability to successfully handle multiple competing priorities while maintaining a view of the big picture.

  • Ability to analyzing, interpret and scrutiny of financial information.

  • Should possess organizing capability and have a pleasing, get-going personality.



Job Context

  • This role will support the Mobility subsidiary in RSG and be based at The Red Sea offices in Hanak.



Seniority level

  • Mid-Senior level



Employment type

  • Full-time



Job function

  • Management, Project Management, and Strategy/Planning



Industries

  • Hospitality

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Director of Sales Operations & Planning

Riyadh, Riyadh Unifonic

Posted today

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Job Description

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.

**Director of Sales Operations & Planning**
- Lead a team of sales operations strategists and analysts to leverage the rest of the organization and execute key sales operations initiatives.
- Develop accurate, real-time visibility of team performance to help compare individual performances within the sales team.
- Create strong forecasting from effective CRM & pipeline management.
- Manage our global sales organization relying on a strong planning and strategy structure, CRM effectiveness, and a deal desk.
- Own the compensation management process.
- Maintain the CRM and other sales tools.
- Develop an effective planning cadence - quarterly & annually.
- Own the reporting and dashboard capabilities.
- Hands-on 10+ years of experience in sales and business operation improvement.
- Excellent communication and presentation skills.
- Ability to partner with cross-functional teams.
- Strong collaborator with multiple stakeholders.
- Lead process and change management experience.
- Bachelor's degree in business or any other related field, MBA is a plus.
- Excellent English writing and speaking skills (Arabic is preferred).
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Sewerage Network Operations & Maintenance Planning Expert

Saudi Pakistani Advanced Construction Company

Posted 10 days ago

Job Viewed

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Job Description

Sewerage Network Operations & Maintenance Planning Expert

Join to apply for the Sewerage Network Operations & Maintenance Planning Expert role at Saudi Pakistani Advanced Construction Company

Location : Riyadh, Saudi Arabia
Sector : Utilities & Infrastructure
Job Type : Full-Time, Contract

Are you a seasoned Civil or Environmental Engineer with a passion for large-scale wastewater management? Our client, Mahara, a leading name in Saudi Arabia's utility sector, is looking for a Senior Sewerage Network O&M Expert to play a pivotal role in a transformative infrastructure project.

This is a prime opportunity for a planning and maintenance expert to bring their skills to one of the world's most dynamic regions, offering unparalleled professional growth and a chance to make a lasting impact.

About The Role

As a Sewerage Network Operations and Maintenance Planning Expert, you will be the cornerstone for ensuring the reliability, efficiency, and longevity of a critical urban utility system. You will use data-driven strategies to optimize performance and guide future investments.

Key Responsibilities
  • Develop and implement strategic operations and maintenance plans for a large-scale sewerage network.
  • Analyze system performance data to create predictive models, identifying trends to prevent issues before they occur.
  • Formulate strategies to enhance operational efficiency, reduce costs, and minimize system downtime.
  • Monitor the condition of assets, perform risk assessments, and recommend rehabilitation or replacement solutions.
Who We Are Looking For
  • A Bachelor’s or Master’s degree in Civil Engineering, Environmental Engineering, Water Resources, or a related field.
  • A minimum of 7 years of direct experience in wastewater network operations, maintenance planning, and performance analysis.
  • A proven track record as a strategic thinker with strong analytical skills and expertise in asset management principles.
  • Experience working on major municipal projects in the Middle East, particularly in Saudi Arabia, is a significant advantage.

This role offers a comprehensive package designed to provide security and a high quality of life while working abroad.

Benefits
  • Attractive, Tax-Free Salary: Maximize your earnings with a competitive compensation package.
  • Full Relocation Support:
    • Quality accommodation provided.
    • Company transportation.
    • Comprehensive medical insurance for you and your family.
  • Life in Saudi Arabia: Experience the unique blend of rich cultural heritage and modern innovation in one of the Gulf's most rapidly developing nations.
  • Career Development: Gain invaluable experience on a premier infrastructure project that will elevate your professional profile.

All benefits are furnished in full compliance with the Saudi Labour Law.

For any preliminary questions, you can reach us at:

Learn More
  • Visit our main site:
  • Registered candidates can log in at:

Luna Corporation
16, Ferozepur Road (Mozang Chungi), Lahore

Apply Now

All applications are processed through Luna Corporation’s recruitment program.

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Manager - Transportation Planning & Daily Operations (CDU 11)

Riyadh, Riyadh Qiddiya Investment Company

Posted 18 days ago

Job Viewed

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Job Description

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city's integrated transport network-including Metro, Bus, BRT, shuttle services, and micromobility-is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

  • Lead the development of multimodal transport strategies that align with the city's vision of world-leading, sustainable, and customer-centric mobility.
  • Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
  • Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
  • Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

  • Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
  • Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
  • Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
  • Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

  • Champion a world-class passenger experience across all modes of transport.
  • Drive initiatives to improve accessibility, inclusivity, and convenience.
  • Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

  • Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
  • Support regulatory compliance, contract management, and quality assurance across all service providers.
  • Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

  • Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia's Vision 2030 objectives.
  • Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
  • Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.
  • Bachelor's degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master's preferred).
  • 10+ years' experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
  • Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
  • Proven track record of managing large-scale daily operations with a customer-first approach.
  • Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience working in multicultural, international environments is highly desirable.
This advertiser has chosen not to accept applicants from your region.

Transportation Planning & Daily Operations Manager (CDU 11) 20004718

Riyadh, Riyadh Qiddiya Investment Company

Posted 2 days ago

Job Viewed

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Job Description

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city’s integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

  • Lead the development of multimodal transport strategies that align with the city’s vision of world-leading, sustainable, and customer-centric mobility.
  • Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
  • Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
  • Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

  • Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
  • Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
  • Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
  • Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

  • Champion a world-class passenger experience across all modes of transport.
  • Drive initiatives to improve accessibility, inclusivity, and convenience.
  • Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

  • Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
  • Support regulatory compliance, contract management, and quality assurance across all service providers.
  • Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

  • Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia’s Vision 2030 objectives.
  • Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
  • Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.
  • Bachelor’s degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master’s preferred).
  • 10+ years’ experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
  • Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
  • Proven track record of managing large-scale daily operations with a customer-first approach.
  • Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience working in multicultural, international environments is highly desirable.
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Transportation Planning & Daily Operations Manager (CDU 11) 20004718

Riyadh, Riyadh Qiddiya | القدية

Posted 11 days ago

Job Viewed

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Job Description

Transportation Planning & Daily Operations Manager (CDU Overview

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city's integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Responsibilities Strategic Planning & Integration
  • Lead the development of multimodal transport strategies that align with the city's vision of world-leading, sustainable, and customer-centric mobility
  • Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting
  • Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem
  • Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility
Daily Operations Management
  • Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence
  • Lead control centers, service delivery teams, and operational response to ensure smooth transit operations
  • Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction
  • Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service
Customer Experience & Service Excellence
  • Champion a world-class passenger experience across all modes of transport
  • Drive initiatives to improve accessibility, inclusivity, and convenience
  • Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness
Governance & Stakeholder Management
  • Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery
  • Support regulatory compliance, contract management, and quality assurance across all service providers
  • Act as a key liaison with international partners, technology providers, and government agencies
Sustainability & Innovation
  • Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia's Vision 2030 objectives
  • Explore opportunities for smart mobility technologies, automation, and data-driven service optimization
  • Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility
Qualifications
  • Bachelor's degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master's preferred)
  • 10+ years' experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems
  • Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport
  • Proven track record of managing large-scale daily operations with a customer-first approach
  • Familiarity with global best practices in smart city mobility, ITS, and transport technology integration
  • Strong leadership, communication, and stakeholder management skills
  • Experience working in multicultural, international environments is highly desirable
Seniority
  • Associate
Employment Type
  • Full-time
Industries
  • IT Services and IT Consulting
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Manager - Transportation Planning & Daily Operations (CDU 11) 20004718

Riyadh, Riyadh Qiddiya Investment Company

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city’s integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

  • Lead the development of multimodal transport strategies that align with the city’s vision of world-leading, sustainable, and customer-centric mobility.
  • Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
  • Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
  • Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

  • Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
  • Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
  • Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
  • Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

  • Champion a world-class passenger experience across all modes of transport.
  • Drive initiatives to improve accessibility, inclusivity, and convenience.
  • Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

  • Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
  • Support regulatory compliance, contract management, and quality assurance across all service providers.
  • Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

  • Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia’s Vision 2030 objectives.
  • Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
  • Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.
  • Bachelor’s degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master’s preferred).
  • 10+ years’ experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
  • Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
  • Proven track record of managing large-scale daily operations with a customer-first approach.
  • Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience working in multicultural, international environments is highly desirable.
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