51 Operations Lead jobs in Saudi Arabia
Operations Lead | eMoney Wallets
Posted 8 days ago
Job Viewed
Job Description
Role Overview:
We are looking for an experienced and detail-oriented Operations Lead to oversee the day-to-day operations of wallet business. This is a critical role where the individual will be responsible for transaction processing, reconciliations, reporting, issue resolution, and stakeholder coordination to ensure smooth and compliant eMoney wallet operations across GCC.
- Department
- Financial Services
- Employment Type
- Full Time
- Location
- KSA
- Workplace type
- Onsite
- Reporting To
- Sahil Mago
Payments & Transaction Operations
- Manage and monitor all daily wallet transactions including P2P transfers, top-ups, withdrawals, cashback, and merchant payments.
- Validate transaction flows across local schemes (Mada, Jaywan, SADAD, etc.) and international schemes (Visa, Mastercard).
- Experience in dealing with the schemes and their systems (like Mastercard Connect and Visaonline)
- Manage settlement, clearing files, and related reconciliations to ensure data integrity and financial accuracy.
- Work closely with the Finance and Treasury teams for accurate accounting and timely settlement of transactions.
- Ensure timely processing of scheme and vendor invoices; liaise with Finance for payment execution.
- Own the settlement process and ensure accuracy
Reconciliation & Dispute Resolution
- Lead the reconciliation process across all wallet transactions, scheme reports, vendor reports, and internal systems
- Manage chargeback workflows for Mada, Visa, and Mastercard: initiation, documentation, resolution, and reporting.
- Analyze exception cases and reconciliation gaps; implement corrective actions to mitigate financial and reputational risks.
- Approve and process manual refunds and adjustments, ensuring SLA compliance and audit trails.
Card Lifecycle & Vendor Management
- Oversee the full lifecycle of prepaid and debit cards: issuance, activation, transaction monitoring, expiry, and reissuance.
- Serve as the primary point of contact for card program vendors, payment processors, Saudi Payments, and scheme representatives.
- Monitor SLAs and KPIs for all operational vendors; initiate corrective action in case of deviations.
Chargeback Management
- Validate, raise and track chargeback cases for both Local Schemes and MasterCard/Visa .
- Approve eligible manual refunds and ensure SLA adherence.
Operational Governance & Reporting
- Maintain operational dashboards and generate regular reports on transactions, chargebacks, SLA compliance, and risk indicators.
- Identify process inefficiencies and work with Product & Tech to automate and improve operations.
- Track operational KPIs, root causes of failures, and lead initiatives for continuous improvement.
Customer Support & Complaint Resolution
- Investigate first-level inquiries and complaints.
- Act as a point of escalation for customer support teams handling wallet-related complaints and technical escalations.
- Investigate operational issues reported by users or partners and ensure timely and accurate resolution.
Handle issue reporting and resolution across various partners.
Ensure all operational activities follow internal policies and regulatory frameworks
- Bachelor’s degree in Business, Finance, Operations, or related field.
- 4–6 years of experience in payments, fintech, banking, or wallet operations.
- Solid understanding of the payments ecosystem including Mada, MasterCard, Visa and local settlement practices.
- Strong analytical, organizational, and reporting skills.
- Proficiency in Excel, reporting tools (e.g. Superset, Tableau), and operational portals (e.g. MC Connect, visa online, Apple Pay, Saudi Payments).
- Excellent stakeholder management and problem-solving abilities.
- Familiarity with chargebacks, card lifecycle, and customer complaint handling.
Tweeq is a Saudi fintech on a mission to reshape how people manage their money. Now part of Tabby, the largest BNPL provider in the Middle East, we’re building the next generation of financial products for the Kingdom. From payments to everyday money management, our goal is to make financial services faster, smarter and more accessible for everyone in Saudi Arabia.
Our Hiring Process
Stage 4:
Technical interview @Tabby
Stage 5:
Assessment
Stage 6:
Final interview @Tabby
Stage 7:
Hired
Stage 1:
Applied
Stage 2:
Review
Stage 3:
HR call @Tabby
Stage 4:
Technical interview @Tabby
Stage 5:
Assessment
Stage 6:
Final interview @Tabby
Stage 7:
Hired
Stage 1:
Applied
Stage 2:
Review
Stage 3:
HR call @Tabby
Stage 4:
Technical interview @Tabby
Stage 5:
Assessment
Stage 6:
Final interview @Tabby
Stage 7:
Hired
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Register Your Interest #J-18808-LjbffrOperations Lead | eMoney Wallets
Posted 10 days ago
Job Viewed
Job Description
We are looking for an experienced and detail-oriented Operations Lead to oversee the day-to-day operations of the wallet business. This is a critical role where the individual will be responsible for transaction processing, reconciliations, reporting, issue resolution, and stakeholder coordination to ensure smooth and compliant eMoney wallet operations across GCC.
Department: Financial Services
Location: KSA
Responsibilities- Payments & Transaction Operations: Manage and monitor all daily wallet transactions including P2P transfers, top-ups, withdrawals, cashback, and merchant payments.
- Validate transaction flows across local schemes (Mada, Jaywan, SADAD, etc.) and international schemes (Visa, Mastercard).
- Experience in dealing with the schemes and their systems (like Mastercard Connect and Visaonline).
- Manage settlement, clearing files, and related reconciliations to ensure data integrity and financial accuracy.
- Work closely with the Finance and Treasury teams for accurate accounting and timely settlement of transactions.
- Ensure timely processing of scheme and vendor invoices; liaise with Finance for payment execution.
- Own the settlement process and ensure accuracy.
- Lead the reconciliation process across all wallet transactions, scheme reports, vendor reports, and internal systems.
- Manage chargeback workflows for Mada, Visa, and Mastercard: initiation, documentation, resolution, and reporting.
- Analyze exception cases and reconciliation gaps; implement corrective actions to mitigate financial and reputational risks.
- Approve and process manual refunds and adjustments, ensuring SLA compliance and audit trails.
- Oversee the full lifecycle of prepaid and debit cards: issuance, activation, transaction monitoring, expiry, and reissuance.
- Serve as the primary point of contact for card program vendors, payment processors, Saudi Payments, and scheme representatives.
- Monitor SLAs and KPIs for all operational vendors; initiate corrective action in case of deviations.
- Validate, raise and track chargeback cases for both Local Schemes and MasterCard/Visa.
- Approve eligible manual refunds and ensure SLA adherence.
- Handle issue reporting and resolution across various partners.
- Maintain operational dashboards and generate regular reports on transactions, chargebacks, SLA compliance, and risk indicators.
- Bachelor’s degree in Business, Finance, Operations, or related field.
- 4–6 years of experience in payments, fintech, banking, or wallet operations.
- Solid understanding of the payments ecosystem including Mada, MasterCard, Visa and local settlement practices.
- Strong analytical, organizational, and reporting skills.
- Proficiency in Excel, reporting tools (e.g. Superset, Tableau), and operational portals (e.g. MC Connect, Visa Online, Apple Pay, Saudi Payments).
- Excellent stakeholder management and problem-solving abilities.
- Familiarity with chargebacks, card lifecycle, and customer complaint handling.
- Mid-Senior level
- Full-time
- Management and Manufacturing
Strategic Operations Lead - PMO
Posted 13 days ago
Job Viewed
Job Description
Get the future you want!
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where can you make a difference. Where no two days are the same.
Your Role
We are looking for a highly organized and proactive Strategic Operations Lead to support senior leadership in managing strategic initiatives, operations, and administrative functions. Operating, this role is pivotal in driving execution of Priority 1 & 2 projects, optimizing internal processes, and ensuring seamless coordination across departments.
Key Responsibilities
• Manage executive calendars, travel arrangements, and meeting logistics
• Track and follow up on Priority 1 & 2 project deliverables and milestones
• Support budgeting, reporting, and resource planning for key initiatives
• Coordinate recruitment, onboarding, and staffing schedules
• Ensure CRM accuracy and manage internal/external communications
• Prepare executive briefings, presentations, and status updates
• Oversee timesheet submissions, expense processing, and contract administration
• Identify and implement process improvement opportunities
• Collaborate with marketing and communications teams on internal content
• Organize internal and external events, including workshops and team-building activities
Your Profile
• Bachelor’s or master’s degree in business administration, HR, or related field
• 15+ years of experience in executive support, PMO, or Chief of Staff roles
• Proficiency in Microsoft Outlook, Excel, PowerPoint, Planner, and SharePoint
• Fluent in English (written and verbal); Arabic is a plus
• Strong organizational and multitasking abilities in fast-paced environments
• Experience in project tracking, financial reporting, and stakeholder coordination
• Excellent interpersonal and communication skills
• Eligible to work in Saudi Arabia
What You’ll Love About Working Here
• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion
#J-18808-LjbffrStrategic Operations Lead - PMO
Posted 13 days ago
Job Viewed
Job Description
Get the future you want!
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where can you make a difference. Where no two days are the same.
Your Role
We are looking for a highly organized and proactive Strategic Operations Lead to support senior leadership in managing strategic initiatives, operations, and administrative functions. Operating, this role is pivotal in driving execution of Priority 1 & 2 projects, optimizing internal processes, and ensuring seamless coordination across departments.
Key Responsibilities
• Manage executive calendars, travel arrangements, and meeting logistics
• Track and follow up on Priority 1 & 2 project deliverables and milestones
• Support budgeting, reporting, and resource planning for key initiatives
• Coordinate recruitment, onboarding, and staffing schedules
• Ensure CRM accuracy and manage internal/external communications
• Prepare executive briefings, presentations, and status updates
• Oversee timesheet submissions, expense processing, and contract administration
• Identify and implement process improvement opportunities
• Collaborate with marketing and communications teams on internal content
• Organize internal and external events, including workshops and team-building activities
Your Profile
• Bachelor's or master's degree in business administration, HR, or related field
• 15+ years of experience in executive support, PMO, or Chief of Staff roles
• Proficiency in Microsoft Outlook, Excel, PowerPoint, Planner, and SharePoint
• Fluent in English (written and verbal); Arabic is a plus
• Strong organizational and multitasking abilities in fast-paced environments
• Experience in project tracking, financial reporting, and stakeholder coordination
• Excellent interpersonal and communication skills
• Eligible to work in Saudi Arabia
What You'll Love About Working Here
• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion
Etimad Tender Operations Lead (KSA)
Posted 1 day ago
Job Viewed
Job Description
STAMP is hiring a hands-on Etimad expert to own the full tender lifecycle for our clients: registration, opportunity monitoring and filtering, bid assembly, portal submission, and after-submission follow-ups. You will build repeatable, tech-enabled processes and work with clients to turn high-quality opportunities into compliant, on-time bids—without needing day-to-day supervision.
What you will do (Outcomes)- Own client onboarding on Etimad : vendor registrations, data/compliance checks, and account hygiene.
- Monitor & filter tenders against client capability, category, and deadlines; push only “best-fit” opportunities with clear go/no-go notes.
- Run submissions end-to-end : create submission plans, collect inputs, check forms/compliance, upload/submit in Etimad, and confirm receipt.
- Coordinate technical & financial proposals with client teams; ensure formatting, completeness, and portal compliance.
- Follow up after submission : track status, clarifications, awards, and feedback; maintain an auditable trail and dashboards.
- Continuously improve : templatize checklists, automate reminders, and help productize our tendering module.
- 4–7+ years running Saudi government tenders on Etimad (portal operations, documentation, submissions, and post-submission management).
- Strong Arabic (native/near-native) and professional English , you will brief executives and write crisp go/no-go notes.
- Proven ability to work independently with near-zero supervision, manage many deadlines, and keep immaculate records.
- Solid knowledge of Saudi public procurement mechanics (e.g., common eligibility docs, bid securities, classification, clarifications).
- Experience aligning bids with Local Content requirements and certificate workflows.
- Comfort coordinating technical + financial proposal inputs and packaging for portal compliance.
- Process/product mindset (you like turning messy processes into playbooks and reusable templates).
- Owner’s mindset : you see problems, you solve them.
- Bias to action : you move fast but document thoroughly.
- High bar for quality : submissions are clean, compliant, and on time, every time.
- Calm under pressure : tender weeks are intense; you keep teams focused.
- Seniority level : Mid-Senior level
- Employment type : Full-time
- Job function : Management and Manufacturing
- Industries : Professional Services
Senior Business Operations Lead – Saudi Arabia
Posted 2 days ago
Job Viewed
Job Description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
- The Chief Business Officer organization drives company-wide growth and global expansion. Teammates work to commercialize both Airbnb’s existing offerings and its new ventures worldwide. This includes recruiting and supporting high-quality Stays, Experiences, and Services, alongside executing Airbnb’s global market strategy. Shaping business approaches, quality supply sourcing, and international growth efforts are integral to the team’s success in connecting millions more hosts and guests to Airbnb's platform.
Key areas of responsibility
As our first hire on the ground in Saudi Arabia, you will play a pivotal role in executing Airbnb’s local go-to-market strategy, helping to build and scale the business in alignment with regional priorities. You'll be hands-on across key areas, from supporting early strategic partnerships to driving host engagement and navigating regulatory dynamics, laying the foundation for long-term success in Saudi Arabia and the Middle East.
Business Strategy:
- Develop clear and actionable strategic plans to enhance business growth in Saudi Arabia aligned with Airbnb’s global objectives, coordinating with key internal stakeholders across functions and levels.
- Lead critical operational initiatives, including supply acquisition and activation campaigns, to ensure consistent market growth.
- Monitor market trends and opportunities, proactively proposing new growth initiatives to enhance Airbnb's presence in Saudi Arabia.
Business Development & Community Engagement:
- Identify strategic partnerships to fuel market expansion and position Airbnb effectively within the region.
- Support initiatives aimed at deepening community connections and enriching the hosting experience on the platform.
- Manage and adapt recruitment strategies to align with local dynamics.
Relationship Building:
- In partnership with the Policy and Comms team, is the face / spokesperson of Airbnb in the territory, including Press, local authorities, government regulators, etc.
- Establish strong ties with governmental entities, regulatory bodies, and local industry leaders to navigate Saudi Arabia’s ecosystem effectively and secure lasting support for Airbnb’s mission.
- Adapt operational plans based on Saudi Arabia’s cultural, legal, governmental, and marketplace realities, working closely with internal teams to align on capabilities and regulations.
Operational Oversight:
- Serve as a signatory on essential documents and oversee country-specific operational requirements like banking, leasing applications, workforce strategies, and compliance regulations.
Your Expertise
To deliver in this role, Airbnb is seeking candidates with:
- 15+ years of experience in consulting, strategy, operations, or business leadership.
- Proven industry experience within Saudi Arabia and/or GCC markets (mandatory).
- Experience working in the US or in Europe will be beneficial.
- A Master's in Business Administration (MBA) preferred.
- Strong organizational and strategic thinking capabilities.
- Effective prioritization under tight deadlines and bold decision leadership balancing short-term plans and long-term strategies.
- Fluency in both Arabic and English to maintain seamless communication across teams and stakeholders.
- Saudi nationality, given localized regulatory and cultural requirements.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
#J-18808-LjbffrSenior Business Operations Lead - Saudi Arabia
Posted 4 days ago
Job Viewed
Job Description
Join to apply for the Senior Business Operations Lead - Saudi Arabia role at Airbnb
Senior Business Operations Lead - Saudi ArabiaJoin to apply for the Senior Business Operations Lead - Saudi Arabia role at Airbnb
Get AI-powered advice on this job and more exclusive features.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join
- The Chief Business Officer organization drives company-wide growth and global expansion. Teammates work to commercialize both Airbnb’s existing offerings and its new ventures worldwide. This includes recruiting and supporting high-quality Stays, Experiences, and Services, alongside executing Airbnb’s global market strategy. Shaping business approaches, quality supply sourcing, and international growth efforts are integral to the team’s success in connecting millions more hosts and guests to Airbnb's platform.
As our first hire on the ground in Saudi Arabia, you will play a pivotal role in executing Airbnb’s local go-to-market strategy, helping to build and scale the business in alignment with regional priorities. You'll be hands-on across key areas, from supporting early strategic partnerships to driving host engagement and navigating regulatory dynamics, laying the foundation for long-term success in Saudi Arabia and the Middle East.
Business Strategy
- Develop clear and actionable strategic plans to enhance business growth in Saudi Arabia aligned with Airbnb’s global objectives, coordinating with key internal stakeholders across functions and levels.
- Lead critical operational initiatives, including supply acquisition and activation campaigns, to ensure consistent market growth.
- Monitor market trends and opportunities, proactively proposing new growth initiatives to enhance Airbnb's presence in Saudi Arabia.
- Identify strategic partnerships to fuel market expansion and position Airbnb effectively within the region.
- Support initiatives aimed at deepening community connections and enriching the hosting experience on the platform.
- Manage and adapt recruitment strategies to align with local dynamics.
- In partnership with the Policy and Comms team, is the face / spokesperson of Airbnb in the territory, including Press, local authorities, government regulators, etc.
- Establish strong ties with governmental entities, regulatory bodies, and local industry leaders to navigate Saudi Arabia’s ecosystem effectively and secure lasting support for Airbnb’s mission.
- Adapt operational plans based on Saudi Arabia’s cultural, legal, governmental, and marketplace realities, working closely with internal teams to align on capabilities and regulations.
- Serve as a signatory on essential documents and oversee country-specific operational requirements like banking, leasing applications, workforce strategies, and compliance regulations.
To deliver in this role, Airbnb is seeking candidates with:
- 15+ years of experience in consulting, strategy, operations, or business leadership.
- Proven industry experience within Saudi Arabia and/or GCC markets (mandatory).
- Experience working in the US or in Europe will be beneficial.
- Entrepreneurial go-to-market experience.
- A Master's in Business Administration (MBA) preferred.
- Strong organizational and strategic thinking capabilities.
- Effective prioritization under tight deadlines and bold decision leadership balancing short-term plans and long-term strategies.
- Fluency in both Arabic and English to maintain seamless communication across teams and stakeholders.
- Saudi nationality, given localized regulatory and cultural requirements.
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Software Development
Referrals increase your chances of interviewing at Airbnb by 2x
Sign in to set job alerts for “Business Operations Lead” roles. Business Operations Manager - Based in Riyadh, Saudi Arabia System & Operations Performance Senior Manager Aeronautical Business Development Lead Specialist Manager - Business Applications Operations Commodity Procurement & Strategy Lead – Food Sector | Senior Manager - Food & Beverage Operations Operations Manager – Marine Construction Commercial Operations Lead, Saudi Arabia Operations - Strategic & Key Accounts (SA & KA Team)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Operations lead Jobs in Saudi Arabia !
Senior Business Operations Lead - Saudi Arabia
Posted 4 days ago
Job Viewed
Job Description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
- The Chief Business Officer organization drives company-wide growth and global expansion. Teammates work to commercialize both Airbnb’s existing offerings and its new ventures worldwide. This includes recruiting and supporting high-quality Stays, Experiences, and Services, alongside executing Airbnb’s global market strategy. Shaping business approaches, quality supply sourcing, and international growth efforts are integral to the team’s success in connecting millions more hosts and guests to Airbnb's platform.
Key areas of responsibility
As our first hire on the ground in Saudi Arabia, you will play a pivotal role in executing Airbnb’s local go-to-market strategy, helping to build and scale the business in alignment with regional priorities. You'll be hands-on across key areas, from supporting early strategic partnerships to driving host engagement and navigating regulatory dynamics, laying the foundation for long-term success in Saudi Arabia and the Middle East.
Business Strategy:
- Develop clear and actionable strategic plans to enhance business growth in Saudi Arabia aligned with Airbnb’s global objectives, coordinating with key internal stakeholders across functions and levels.
- Lead critical operational initiatives, including supply acquisition and activation campaigns, to ensure consistent market growth.
- Monitor market trends and opportunities, proactively proposing new growth initiatives to enhance Airbnb's presence in Saudi Arabia.
Business Development & Community Engagement:
- Identify strategic partnerships to fuel market expansion and position Airbnb effectively within the region.
- Support initiatives aimed at deepening community connections and enriching the hosting experience on the platform.
- Manage and adapt recruitment strategies to align with local dynamics.
Relationship Building:
- In partnership with the Policy and Comms team, is the face / spokesperson of Airbnb in the territory, including Press, local authorities, government regulators, etc.
- Establish strong ties with governmental entities, regulatory bodies, and local industry leaders to navigate Saudi Arabia’s ecosystem effectively and secure lasting support for Airbnb’s mission.
- Adapt operational plans based on Saudi Arabia’s cultural, legal, governmental, and marketplace realities, working closely with internal teams to align on capabilities and regulations.
Operational Oversight:
- Serve as a signatory on essential documents and oversee country-specific operational requirements like banking, leasing applications, workforce strategies, and compliance regulations.
Your Expertise
To deliver in this role, Airbnb is seeking candidates with:
- 15+ years of experience in consulting, strategy, operations, or business leadership.
- Proven industry experience within Saudi Arabia and/or GCC markets (mandatory).
- Experience working in the US or in Europe will be beneficial.
- A Master's in Business Administration (MBA) preferred.
- Strong organizational and strategic thinking capabilities.
- Effective prioritization under tight deadlines and bold decision leadership balancing short-term plans and long-term strategies.
- Fluency in both Arabic and English to maintain seamless communication across teams and stakeholders.
- Saudi nationality, given localized regulatory and cultural requirements.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
#J-18808-LjbffrOperations Team Lead
Posted 1 day ago
Job Viewed
Job Description
DESCRIPTION
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
Key job responsibilities
Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
Support and train employees to deliver great service and supervise them in their daily tasks
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety, quality and productivity
A day in the life
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
BASIC QUALIFICATIONS
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
– Advanced proficiency in local language in both written and verbal communication
– Relevant experience working with data analytics and using these metrics to identify problems
– Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
PREFERRED QUALIFICATIONS
– 1+ years of Amazon Amnesty Floor Monitoring experience
– Experience of stakeholder management including building and maintaining professional relationships
– Experience in an operational environment, such as logistics, retail, hospitality, or customer service
– Upper intermediate proficiency in English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
#J-18808-LjbffrOperations Team Lead
Posted 4 days ago
Job Viewed
Job Description
Job ID: | Afaq - Warehouse Branch
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
Key job responsibilities
Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
Support and train employees to deliver great service and supervise them in their daily tasks
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety, quality and productivity
A day in the life
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Advanced proficiency in local language in both written and verbal communication
- Relevant experience working with data analytics and using these metrics to identify problems
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- 1+ years of Amazon Amnesty Floor Monitoring experience
- Experience of stakeholder management including building and maintaining professional relationships
- Experience in an operational environment, such as logistics, retail, hospitality, or customer service
- Upper intermediate proficiency in English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
#J-18808-Ljbffr