47 Operations Coordinator jobs in Saudi Arabia

Operations Coordinator

Blue Ocean Management Training

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Job Description

Overview

Join to apply for the PRO (Operations Coordinator) role at Blue Ocean Management Training .

Responsibilities
  • Manage and process government-related documentation (Iqama, visas, license renewals, medicals, and other official paperwork) in line with Saudi regulations.
  • Follow up on client and government requests, quotations, and feedback to ensure compliance and customer satisfaction.
  • Coordinate with government offices, ministries, and external agencies to complete company-related legal and operational requirements.
  • Provide administrative and operational support to the sales team, ensuring smooth coordination between clients, trainers, and internal teams.
  • Record all trainer and client interactions, schedules, and feedback in the CRM system to maintain accuracy and streamline operations.
  • Handle vendor management and support training coordination at client premises.
Qualifications
  • Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
  • KSA National preferred
  • Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook) is essential.
  • Experience with CRM software (e.g., Salesforce, Zoho) is a plus.
  • 2-3 years of experience in admin coordination, or administrative roles are mandatory.
  • Strong organizational and multitasking abilities with great attention to detail.
  • Excellent communication and interpersonal skills for handling clients and vendors
  • Ability to manage time effectively and handle competing priorities.
  • Previous experience in Public relations is mandatory
Seniorities and Employment
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Training
  • Industries: Professional Training and Coaching
Additional details

Location: Riyadh, Riyadh, Saudi Arabia

Salary: SAR54,000.00 – SAR66,000.00

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Operations Coordinator

Riyadh, Riyadh Bausch + Lomb

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Job Description

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Overview

Bausch + Lomb is a leading global eye health organization dedicated to protecting and enhancing the gift of sight for millions of people worldwide. With a comprehensive portfolio of over 400 products, including contact lenses, lens care products, eye care products, and ophthalmic surgical devices, we have a significant global presence. Founded in 1853, we have over 12,000 employees and operate in nearly 100 countries.

Objectives / Purpose of the Job

Ensure that the company's administrative function and project management furthers the goals of the organization. Responsible for overseeing the daily operations of an office and its various departments. Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision.

Responsibilities
  • Oversee and support all administrative duties to ensure smooth day-to-day office operations.
  • Maintain office efficiency by organizing procedures, managing filing systems, and overseeing supplies, equipment, and common areas.
  • Purchase office supplies and equipment, maintaining proper stock levels.
  • Supervise general office functions and report regularly to management.
  • Provide progress updates to senior management and collaborate on improving office operations.
  • Deliver administrative support including calendar management, meeting scheduling, research, and internal reporting.
  • Coordinate domestic and international travel arrangements (flights, hotels, car rentals) for employees and leadership.
  • Follow up on administrative invoice payments for accurate financial reporting.
  • Track employee movements, including vacation schedules, ADM requests, and social security updates.
  • Ensure timely processing and follow-up on administrative purchase orders.
  • Collaborate with the HR team on employee onboarding, offboarding, and HR-related administrative tasks.
  • Organize events across the Middle East, including hotel bookings and visa processing.
  • Plan detailed travel logistics for senior leadership, including itineraries, transport, and meeting materials.
  • Manage contract approvals and signatures using the Evisort platform.
  • Prepare monthly administrative provisions with full justification of related expenses.
  • Support general office needs such as supplies, event planning, meeting coordination, shipping, and mail handling.
  • Ensure a safe, clean, and compliant working environment.
  • Review and compare legal agreements (e.g. vendor, distributor, confidentiality) when signed by external parties.
  • Ensure timely execution of approvals and signatures for Saudi Arabia entity signatories.
  • Act as Company Secretary for the Bausch + Lomb Regional Headquarters.
  • Maintain custody and availability of all original and copy legal and contractual documents.
  • Assist with Evisort preparation and approvals for the Saudi Arabia team.
  • Lead and track contract approval workflows for Saudi Arabia.
  • Maintain and update distributor lists and coordinate with Quality on distributor qualifications.
  • Validate and proofread contract content to ensure compliance with internal SOPs.
  • Manage contract databases (hard and soft copies) for the region via Evisort.
  • Lead the regional contract database project as a centralized data source.
  • Maintain and update best practices, templates, and contract management guidelines.
  • Ensure proper filing and quick retrieval of all original contracts.
  • Validate distributor signatures on finalized contracts.
  • Liaise with the PRO for all legalizations and departmental document processing.
  • Coordinate with the PRO for the renewal of licenses for Saudi entities.
  • Support office logistics such as lease expirations, trade license renewals, and transition-related documentation.
  • Participate in preparing the annual administrative budget and monitoring related expenses.
  • Conduct training on legal contract management and the corporate documentation system.
  • Ensure documentation and contract databases are updated with relevant teams.
  • Administer corporate GEMS system uploads for the TMEA region.
  • Provide audit support through documentation, retrieval, and system compliance.
  • Serve as a Securitate user supporting due diligence processes.
  • Act as legal administrator for Legal Tracker, assisting law firms and internal legal teams with updates across TMEA.
Required Education & Skills
  • Undergraduate BS, or bachelor’s degree or a university degree is required.
  • Advanced computing skills including Word, Excel, Outlook email and Power point.
  • Excellent written and verbal communication skills.
  • Excellent organizational and interpersonal skills.
  • Customer service orientation (internal and external customers).
  • Time/Project management skills and attention to details.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Respond to employees and customer queries and complaints.
  • Approachable and communicative.
Experience
  • Proven of at least 1-2 years of office management, administrative, or assistant experience ideally gained within a multinational matrix organization.
  • Knowledge of office management responsibilities, systems, and procedures.
  • Experience in different field is advantageous.
  • Experience of dealing with people at different levels throughout the organization and across the regions.
  • Experience of dealing and price negotiation with vendors/suppliers.
  • Ability to deal with strictly confidential information in a professional manner.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative and Customer Service
Industries
  • Pharmaceutical Manufacturing

End of description.

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Operations Coordinator

Al Khobar, Eastern region TÜV SÜD

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Job Description

Overview

Job Title: Vendor Operations Coordinator

Company: TÜV SÜD

We are seeking a detail-oriented and organized Vendor Operations Coordinator to join our team. In this role, you will be responsible for supporting the operations team in managing vendor relationships and ensuring smooth communication between internal departments and external vendors.

Responsibilities
  • Coordinate with vendors to facilitate the procurement of goods and services.
  • Maintain and update vendor databases and records to ensure accurate information.
  • Assist in the evaluation and selection of new vendors based on company needs and performance metrics.
  • Monitor vendor performance and compliance with contractual obligations.
  • Serve as a point of contact for vendors, addressing inquiries and resolving issues as they arise.
  • Collaborate with internal teams, such as procurement, finance, and logistics, to optimize vendor-related processes.
  • Prepare reports and presentations on vendor performance and operational metrics for management review.
  • Participate in regular meetings with vendors and internal teams to discuss performance, issues, and improvement opportunities.
  • Assist in the development and implementation of vendor management policies and procedures.
  • Stay informed about market trends, vendor innovations, and industry best practices.
Qualifications
  • Bachelor’s degree in business administration, supply chain management, or a related field preferred.
  • Minimum of 2 years of experience in vendor management, procurement, or operations.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and experience with vendor management software is a plus.
  • Strong analytical skills with attention to detail.

Location: Al Khobar, Saudi Arabia

Department: Khobar

Open Positions: 1

Years Of Exp: 4 to 6 years

Skills Required: Communication Skills, reports reviewing, Follow Ups, report preparation, Purchase Order, vendor management

Job Function: Management and Manufacturing

Industries: Public Safety

Posted On:

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Operations Coordinator

TÜV SÜD

Posted 4 days ago

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Job Description

Overview

Provide comprehensive clerical and administrative support across all operations to ensure smooth workflow.

Responsibilities
  • Lead and manage team members, fostering a collaborative and efficient work environment.
  • Act as the primary point of contact for customers—scheduling appointments, enhancing their experience, and resolving any concerns.
  • Facilitate new hire onboarding and training, ensuring seamless integration into their respective departments.
  • Continuously identify and implement process improvements to enhance operational efficiency.
  • Plan and coordinate office functions and staff events to support team engagement and company culture.
  • Collaborate with internal teams to monitor and address financial or budget-related concerns.
  • Proactively identify challenges and engage the appropriate resources to drive timely resolutions.
  • Oversee personnel lifecycle activities including onboarding and offboarding, while assisting in training coordination.
Qualifications
  • Bachelor’s degree in Business Administration, Human Resources, or a related field (or equivalent experience).
  • Minimum of 2–4 years of experience in administrative support, office coordination, or operations.
  • Experience leading or supporting a team is highly preferred.
Skills
  • Strong organizational and time management skills
  • Excellent verbal and written communication abilities
  • Proven customer service and conflict resolution skills
  • High level of attention to detail and accuracy
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office tools
  • Ability to multitask and manage competing priorities in a fast-paced environment
  • Problem-solving mindset with a proactive approach
  • Collaborative and team-oriented attitude

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Operations Coordinator

Jeddah, Makkah Alireza

Posted 4 days ago

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Job Description

To ensure the smooth enablement and processing of customers’ shipments within required Standard Operating Procedures and time frames. To provide full customer service support to allocated account.

Responsibilities
  • Receiving bookings from Customers to arrange shipments from the point of origin to the final delivery point.
  • Instructing overseas partners to arrange shipments from the point of origin and maintaining communication with them to ensure shipments are arranged and booked accordingly.
  • Provide quotations to partners and customers.
  • Communicate and update customers regularly on the status of their shipments.
  • Request information from customers for the preparation & submission to the Customs system and delivery to the customer avoiding unnecessary delays.
  • Negotiate the rates with partners, carriers, and local transporters to guarantee the best cost for customers’ inquiries.
  • Create jobs in the operating systems.
  • Liaise with Shipping lines, LCL operators, and service providers, arranging release, delivery, and payment of charges promptly.
  • Resolve service failures, delays, or problems with partners, Shipping lines, LCL operators, and service providers to the satisfaction of the customer and the company.
  • Update and maintain shipping line rates and customer schedules.
  • Maintain and pass KPI service standards.
  • Support the management, account managers/sales by providing your experience and knowledge to enable them to develop new business opportunities and maintain good relations with existing customers.
  • Work effectively with other team members to ensure good operating procedures and practice.
Qualifications
  • Bachelor’s degree, preferably in a related study.
  • Minimum 2-3 years working experience in Freight Forwarding.
  • Proficient in Microsoft Office.
  • Possesses operational knowledge of regulatory procedures and governmental requirements.
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Operations Coordinator

Riyadh, Riyadh Bausch + Lomb

Posted 1 day ago

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Job Description

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Overview

Bausch + Lomb is a leading global eye health organization dedicated to protecting and enhancing the gift of sight for millions of people worldwide. With a comprehensive portfolio of over 400 products, including contact lenses, lens care products, eye care products, and ophthalmic surgical devices, we have a significant global presence. Founded in 1853, we have over 12,000 employees and operate in nearly 100 countries.

Objectives / Purpose of the Job

Ensure that the company's administrative function and project management furthers the goals of the organization. Responsible for overseeing the daily operations of an office and its various departments. Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision.

Responsibilities
  • Oversee and support all administrative duties to ensure smooth day-to-day office operations.
  • Maintain office efficiency by organizing procedures, managing filing systems, and overseeing supplies, equipment, and common areas.
  • Purchase office supplies and equipment, maintaining proper stock levels.
  • Supervise general office functions and report regularly to management.
  • Provide progress updates to senior management and collaborate on improving office operations.
  • Deliver administrative support including calendar management, meeting scheduling, research, and internal reporting.
  • Coordinate domestic and international travel arrangements (flights, hotels, car rentals) for employees and leadership.
  • Follow up on administrative invoice payments for accurate financial reporting.
  • Track employee movements, including vacation schedules, ADM requests, and social security updates.
  • Ensure timely processing and follow-up on administrative purchase orders.
  • Collaborate with the HR team on employee onboarding, offboarding, and HR-related administrative tasks.
  • Organize events across the Middle East, including hotel bookings and visa processing.
  • Plan detailed travel logistics for senior leadership, including itineraries, transport, and meeting materials.
  • Manage contract approvals and signatures using the Evisort platform.
  • Prepare monthly administrative provisions with full justification of related expenses.
  • Support general office needs such as supplies, event planning, meeting coordination, shipping, and mail handling.
  • Ensure a safe, clean, and compliant working environment.
  • Review and compare legal agreements (e.g. vendor, distributor, confidentiality) when signed by external parties.
  • Ensure timely execution of approvals and signatures for Saudi Arabia entity signatories.
  • Act as Company Secretary for the Bausch + Lomb Regional Headquarters.
  • Maintain custody and availability of all original and copy legal and contractual documents.
  • Assist with Evisort preparation and approvals for the Saudi Arabia team.
  • Lead and track contract approval workflows for Saudi Arabia.
  • Maintain and update distributor lists and coordinate with Quality on distributor qualifications.
  • Validate and proofread contract content to ensure compliance with internal SOPs.
  • Manage contract databases (hard and soft copies) for the region via Evisort.
  • Lead the regional contract database project as a centralized data source.
  • Maintain and update best practices, templates, and contract management guidelines.
  • Ensure proper filing and quick retrieval of all original contracts.
  • Validate distributor signatures on finalized contracts.
  • Liaise with the PRO for all legalizations and departmental document processing.
  • Coordinate with the PRO for the renewal of licenses for Saudi entities.
  • Support office logistics such as lease expirations, trade license renewals, and transition-related documentation.
  • Participate in preparing the annual administrative budget and monitoring related expenses.
  • Conduct training on legal contract management and the corporate documentation system.
  • Ensure documentation and contract databases are updated with relevant teams.
  • Administer corporate GEMS system uploads for the TMEA region.
  • Provide audit support through documentation, retrieval, and system compliance.
  • Serve as a Securitate user supporting due diligence processes.
  • Act as legal administrator for Legal Tracker, assisting law firms and internal legal teams with updates across TMEA.
Required Education & Skills
  • Undergraduate BS, or bachelor's degree or a university degree is required.
  • Advanced computing skills including Word, Excel, Outlook email and Power point.
  • Excellent written and verbal communication skills.
  • Excellent organizational and interpersonal skills.
  • Customer service orientation (internal and external customers).
  • Time/Project management skills and attention to details.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Respond to employees and customer queries and complaints.
  • Approachable and communicative.
Experience
  • Proven of at least 1-2 years of office management, administrative, or assistant experience ideally gained within a multinational matrix organization.
  • Knowledge of office management responsibilities, systems, and procedures.
  • Experience in different field is advantageous.
  • Experience of dealing with people at different levels throughout the organization and across the regions.
  • Experience of dealing and price negotiation with vendors/suppliers.
  • Ability to deal with strictly confidential information in a professional manner.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative and Customer Service
Industries
  • Pharmaceutical Manufacturing

End of description.

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Operations Coordinator

Riyadh, Riyadh VMCO Gulf

Posted today

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Job Description

**Operations Coordinator**

**1. Scope of work**

The Operations coordinator would majorly collaborate with all support functions and other stakeholders to accomplish the desired business objectives.

Participating and driving special projects, developing and maintaining reports to evaluate the business results, and communicating relevant information to the customers and team members are some areas in which the Operations coordinator would demonstrate proficiency.

The responsibilities are listed below and are not limited to

1. Communicate relevant information to the key customers using the right communication channel.

2. Coordinate with the respective departments (Sales, Warehouse, Finance, and

Procurement) to complete the periodic and repetitive tasks to ensure a high level of customer satisfaction.

3. Manage and resolve key customer grievances by coordinating with the support functions.

4. Develop, update and generate specific reports and share them with the respective team.

5. Analyze reports and share insights

6. Actively participate in managing several projects and business initiatives to achieve desired results.

7. Complete administrative tasks periodically.

**Requirements**:
1. Strong oral and written communication skills. Proficiency in both Arabic and

English language would be an added advantage.

2. Hands-on experience with Microsoft Office

3. Enthusiastic to participate in cross-functional projects.

4. Good organizational and administrative skills
5. Positively motivate, engage and influence others.

6. Project Management skills

7. Graduate in Business Management or a related field.

**Salary**: Up to ﷼4,000.00 per month

License/Certification:

- driving licence (preferred)
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Operations Coordinator

Jeddah, Makkah Bureau Veritas

Posted today

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Job Description

We are a world leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.

Specialty:
Coordination skills

Education Degree:
Bachelor degree or diploma (equivalent)

Technical knowledge:
Microsoft office skills and other documentation software.

Experience:
3+ years in coordination.

Primary Functions:

- Coordination with the project team and collecting all the reports and documentation.
- Arranging inspections in strong liaison with the Client and Inspectors
- Maintaining and getting the customer feedback form
- Documentation regarding Project control regarding the Inspections mentioned in the Purchase order in relation to number of man-days.
- Follow up for the submission of the invoices and keeping well documented records.
- Raise Sub-con Agreement and Purchase orders (Intra group and Subcontractors) on Flex System and Power App.
- Monitoring the timely reporting of the HSE requirements by coordinating on daily basis with the Inspectors.
- Documentation regarding Project control regarding the Inspections mentioned in the Purchase order in relation to number of man-days.
- Liaising with Team for the requirements and making sure that your team has the tools they need to execute the project.
- Creating a project schedule, with milestones, due dates and estimates for those materials. that are required and other resources, such as team members, which will then be submitted to management for approval.
- Collecting and archiving the inspection reports from the Inspectors and maintaining the log.
- Working with team members in the field or on site who have project issues.
- Keep up the morale of team members and build relationships with them to develop a strong working unit and supporting their impact on the success of a project.
- Follow up for the submission of the invoices and keeping well documented records.
- Acting as a backup for other back office positions
- Liaising with Team for the requirements and making sure that your team has the tools they need to execute the project.
- Creating a project schedule, with milestones, due dates and estimates for those materials that are required and other resources, such as team members, which will then be submitted to management for approval.
- Collecting and archiving the inspection reports from the Inspectors and maintaining the log.
- Working with team members in the field or on site who have project issues.
- Keep up the morale of team members and build relationships with them to develop a strong working unit and supporting their impact on the success of a project.

Technical Expertise:

- Microsoft Office skills
- Prepare PPT presentations.
- Good communication and interpersonal.
- Team-management and leadership skills.
- Documentation management and ability to use project management tools
- Attention to details even under pressure
- Time management skills with the ability to meet deadlines

Business Requirements:

- Follow up for the submission of the invoices and keeping well documented records.
- Raise Sub-con Agreement and Purchase orders (Intra group and Subcontractors) on Flex System and Power App.
- Monitoring the timely reporting of the HSE requirements by coordinating on daily basis with the Inspectors.

SHAPING A WORLD OF TRUST - WHAT WE VALUE AT BV

We create trust between businesses and we are committed to cultivating an open and inclusive environment wherever we operate and so do our employees. Being part of the BV family is more than just working, it’s being convinced that you will leave your mark. in shaping a world of trust.
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ROVING OPERATIONS COORDINATOR

Riyadh, Riyadh Youth Impact Labs East Africa

Posted 4 days ago

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Job Description

Join to apply for the ROVING OPERATIONS COORDINATOR role at Youth Impact Labs East Africa

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About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

Mercy Corps has been operating in Ethiopia since 2004. In partnership with civil society organizations, academic institutions, private sector, and the government, Mercy Corps Ethiopia has reached more than five million Ethiopians with interventions to save lives and build secure livelihoods. Our programs emphasize market-driven solutions, reinforce social bonds, and help communities build resilience to the impacts of climate change. Currently in six regional states – Afar, Amhara, Gambella, Oromia, Somali, and South Nations, Nationalities and People’s Region (SNNPR), and in Dire Dawa Administration and the capital city of Ethiopia, Addis Ababa – Mercy Corps Ethiopia is driven by the mission to contribute the emergence of a peaceful, resilient, and prosperous Ethiopia which is inclusive of youth and women. Our strategic directions focus in promoting inclusive and dynamic markets; promoting peace and social cohesion through strengthening formal/informal governance structures and citizen engagement; improved natural resource governance; and integrated humanitarian response.

Program / Department Summary

The Operations Department provides key support to the entire country program in procurement, asset management, warehouse management, fleet management, IT , Safety and Security Management and facilities & office management for successful program implementation.

General Position Summary

The Roving Operations Coordinator will be responsible for practical Operations compliance, in liaison with programmes, finance, logistics and Procurement departments and units . She/he is responsible to ensure current systems of control (a logistics rule, procurement policies ) are in place to satisfy MC and donor rules and regulations for the physical year and going forward. She/he will also be responsible for collaboration with the relevant programme, logistics, HR, and finance staff in proposal development to ensure donor compliance.

Position Description

Location: Addis Ababa and Willingness to travel to field sites for 75% his /her time .

Position Status: Full-time

Salary Level

Current Team Member:

Safeguarding Risk: Medium

Essential Job Responsibilities

  • Deploy to field offices and various operations units (e.g., procurement, logistics) on short-term assignments to support resource gaps in the operations unit.
  • Review procurement systems, fleet systems, asset systems, and warehouse management. Take appropriate action based on defined Mercy Corps procurement lead times for the field while on assignment.
  • Deploy to field offices during emergencies where a high level of procurement is required.
  • Lead the implementation and delivery of county initiatives to meet specific procurement needs, including local and sector-specific Master Purchase Agreements.
  • Identify capacity-building opportunities for the field and Addis procurement and logistics teams. Provide training and other development activities for national staff.
  • When assigned to field offices, participate in field team management and strategy meetings with other program teams.
  • Work closely with program managers and the procurement manager to establish procurement plans and track progress.
  • To familiarize oneself with MC procedures and polices and Donor Rules and Regulations in relation to Logistics, procurement and programmes as appropriate with guidance from the Operations Director.
  • To ensure current systems of control are in place and are donor & MC compliant.
  • Provide technical support to all Operations unit in relation to logistics, Procurement , Admin and donor compliance issues;
  • Conduct monitoring visits to field locations meeting with the various department staff and providing training on Logistics, Procurement , Admin and donor compliance issues as necessary – on these visits observe MC/Donor compliance on Visibility.
  • Check a sample transaction monthly to ensure donor compliance – typically high value purchase/tenders, flights, assets etc.
  • Scrutinize selected procurement processes in all fields and in Addis for its correctness and MC and donor compliance.
  • Modify and implement controls in any areas of weakness including up on approval:
  • Training of relevant staff in logistics, procurement and Admin rules & polices and donor compliance – specifically on what is required of them on a daily basis; what needs to be checked and what can be done to assist in improvements going-forward.
  • Ensure an appropriate documentation management system for procurement , logistics and Admin is in place to meet the requirements of Donor audits (improve as necessary)
  • Undertake other tasks as delegated by supervisor.

TEAM MANAGEMENT

  • Develop the capacity of the team, deepen understanding of their roles and assist with career development.
  • Assist team members with information, tools and resources to improve performance & reach objectives.
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Hire, orient and lead team members as necessary.

FINANCE & COMPLIANCE MANAGEMENT

  • Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
  • Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

GEDSI (GENDER, EQUALITY, DIVERSITY AND SOCIAL INCLUSION)

  • Support the organization’s commitment to age and gender inclusive team building process
  • Promote an inclusive and equitable workplace culture
  • Support Staff Capacity Building on Increase staff knowledge of GEDSI

Supervisory Responsibility

Describe the staff member’s responsibility for directing the work of others, please list these staff member’s position titles. NONE

Accountability

Reports Directly To: Operations Director

Technical Line Report To : none

Works Directly With: All Operations team

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge And Experience

  • Degree in logistics, Supply chain management, Accounting or any other relevant field of study.
  • Excellent written and spoken English.
  • Minimum of 5 years of working experience of USAID/BHA/WFP/OCHA grants in addition to excellent communication and organizational skills, ability to determine priorities and attention to detail a must. Ability to deal with professional people from programs, operations and finance backgrounds.
  • High-level skills in Word and Excel. Skills in PowerPoint and other applications is an advantage.
  • Ability to analyse and synthesise a variety of material in a fast-paced environment.
  • Ability to work on their own, a self starter with high energy levels and the capability to work within a multi-cultural team.
  • Field experience a must.
  • Willingness to travel to field sites for 75% his/her time.

Success Factors

The successful Roving Operations Coordinator will be good at problem-solving and work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial and training capacity while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. The most successful Mercy Corps staff members have a solid commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Management and Manufacturing
  • Industries Strategic Management Services

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Operations Coordinator – Property Management

Riyadh, Riyadh Mohammad Al Habib Real Estate Co. | محمد الحبيب العقارية

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Job Description

Overview

Operations Coordinator – Property Management (Gated Communities) Location: Riyadh Employment Type: Full-Time

Job Summary

We are seeking a highly organized and proactive Saudi National to join our property management team as an Operations Coordinator. This role supports the Vice President of Operations to oversee performance, service delivery, and operational excellence across fully serviced and gated residential compounds. The role requires a detail-oriented and analytical professional with strong leadership and communication skills, capable of coordinating across departments to ensure high standards of facility operations, tenant satisfaction, and asset performance.

Responsibilities
  • Compound Operations Oversight: monitor the daily operations of residential compounds, ensuring seamless service delivery (maintenance, security, housekeeping, landscaping, etc.).
  • Conduct on-site inspections and audits to assess quality, safety, and compliance.
  • Report operational risks, service failures, and recommendations to the VP Operations.
  • Performance Reporting & Analysis: collect and analyze KPIs from various departments to track service quality and operational efficiency; prepare detailed performance reports, dashboards, and executive summaries for management.
  • Provide insights based on trends, complaints, and cost analysis to support decision-making.
  • Cross-Departmental Coordination: act as a central point of contact among maintenance, leasing, customer service, procurement, and finance; follow up on cross-functional tasks, ensure progress tracking, and report delays; coordinate meetings, agendas, and updates between VP Operations and internal teams.
  • Vendor Management: support vendor performance monitoring, escalate non-compliance or SLA breaches; track contract renewals, service logs, and procurement timelines; assist in ensuring vendors comply with safety, legal, and quality requirements.
  • Resident Interaction & Service Quality: collaborate with customer service to track and resolve resident complaints and service requests; monitor response times and feedback to ensure high resident satisfaction; support resident communication plans, surveys, and follow-up activities.
  • Documentation & Policy Adherence: maintain updated records for maintenance schedules, compliance certificates, operation manuals, and internal reports; ensure full adherence to company policies, safety protocols, and local municipal regulations.
Qualifications & Skills
  • Education: Bachelor’s degree in Business Administration, Facility/Property Management, Engineering, or related field.
  • Experience: 2–4 years in an operational or coordination role within residential compounds or property/facility management; prior exposure to gated community operations or serviced property environments is preferred.
  • Technical & Professional Skills: strong analytical and reporting skills (Microsoft Excel, PowerPoint, CAFM, or ERP systems); fluent in Arabic and English; excellent coordination, follow-up, and problem-solving skills; ability to manage multiple tasks and departments under time-sensitive conditions; proactive mindset with attention to detail; clear communication and follow-through; cross-functional collaboration; strong ethics and professionalism.

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