1 455 Operations jobs in Saudi Arabia

Business Operations

SAR40000 - SAR80000 Y شركة الحافلات التجارية Muri

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Job Description

Business Operations & Customer Success Officer
Job Purpose

To manage daily bus service operations, ensure smooth passenger experiences, and drive customer growth through proactive support and sales initiatives.

Key Responsibilities

  1. Operations Management

  2. Respond to booking requests and confirm passenger seats.

  3. Maintain accurate passenger data and trip schedules.
  4. Coordinate with drivers and the operations team to ensure trips run efficiently.

  5. Customer Success & Support

  6. Act as the first point of contact for passengers before, during, and after trips.

  7. Handle and resolve any trip-related issues (delays, missed buses, seat problems).
  8. Ensure high levels of passenger satisfaction and retention.

  9. Sales & Growth

  10. Reach out to new clients and promote bus services.

  11. Generate leads, convert inquiries into bookings, and encourage referrals.
  12. Support marketing campaigns, loyalty programs, and sales promotions.

  13. Performance & Reporting

  14. Track and report on passenger numbers, occupancy rates, and sales growth.

  15. Identify opportunities to improve service quality and increase ridership.
  16. Provide weekly updates on market trends and customer feedback.

Qualifications & Skills

  • Bachelor's degree in Business, Sales, or related field (preferred).
  • 2+ years' experience in 
    customer service, operations, or sales
    .
  • Strong communication skills (phone, email, in-person).
  • Problem-solving mindset with attention to detail.
  • Ability to multitask and manage operations under pressure.

KPIs

  • Seat booking conversion rate.
  • Passenger satisfaction score (feedback/complaints resolved).
  • Growth in ridership numbers.
  • Timely response rate to client requests.
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Business Operations

SAR40000 - SAR60000 Y MENAISCO

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Job Description

Service Business Operations Specialist Support

Job Description Summary

Responsible for activities and processes for driving first class service contracts process execution, data accuracy and billing excellence. He/she will manage the day-to-day operations, ensuring key Business Operations KPI's are met, and workload is evenly distributed across the team. Support the business operations leader on activities are related to driving growth by setting up effective processes to collect & analyze data.

Job Description:

Roles and Responsibilities:

The primary focus of this role is to support Business Operations Department in the development and growth. This may include but not be limited to the following:

  • Ensure first class service & maintain of contract process execution on customer service contracts; non-contract services; data entry and data quality including additions, deletions, billing schedules and modifications to the existing contracts.
  • Update ERB system (Service Max) with all newly installed and rev rec'd systems with their standard and extended warranty start date and end date as per the Commissioning Acceptance Certificate (CAC).
  • Ensure quality and integrity of the customer contracts as they are entered into the system.
  • Keeping SFDC up-to date by updating opportunities and utilize SFDC to create and export useful reports.
  • Ensure timely and accurate billing of customers for contract and non-contract services.
  • Handling invoice submission to cash & collaborate with cash team for any dispute.
  • Analytical reports to be published will include, but not be limited to, Pending invoicing report, Invoicing Analysis, PM planning and monitoring report.
  • Work closely with Service Team, Finance, and cash team to resolve and process-related issues.
  • Identify and report any quality or compliance concerns and take immediate corrective action as required.
  • Supporting Business Operations team in all requirements within their scope.
  • Provide regular update for the business requirements status to the Business Operations Leader.
  • Utilizes general business knowledge acquired through education or prior experience. Understands how efforts within the team contribute to overall objectives.
  • Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
  • Effectively manage and prioritize various projects with minimal supervision.
  • Participate in special projects as assigned
  • Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.

Required Qualifications:

  • A bachelor's degree from an accredited college or university.
  • Minimum 2–3 Years' experience with Business Administration or Finance or Accounting degree.
  • Excellent written and verbal communication skills.
  • Fluent in English and Arabic (essential).
  • Proficient at PC office software such as excel, word, PowerPoint etc.

Desired Characteristics

  • Finance and Accounting background is preferred.
  • Experience in operating any ERP/CRM solution.
  • Excellent communication & Interpersonal skills.
  • Proficient in utilizing Excel for data analysis, reporting, and advanced formula application.
  • Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward-thinking and customer-first attitude
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Senior Reporting & Process Improvement Manager

Riyadh, Riyadh JASARA PMC

Posted 9 days ago

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Job Description

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.


Responsibilities
  1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
  2. Analyze data trends and provide actionable insights to support strategic decision-making.
  3. Identify opportunities for process optimization to improve efficiency and quality.
  4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
  5. Lead projects aimed at enhancing reporting functionality and data integrity.
  6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
  7. Provide training and support to team members regarding reporting tools and methodologies.
Minimum Requirements
  1. Bachelor's degree in Business Administration, Analytics, or a related field.
  2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
  3. Strong analytical skills and attention to detail.
  4. Proven experience in managing and leading teams.
  5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
  6. Excellent communication and interpersonal skills.
  7. Understanding of construction or project management processes is a plus.
  8. Project management certification is advantageous.
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Senior Reporting & Process Improvement Manager

Riyadh, Riyadh JASARA PMC

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Job Description

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

Responsibilities
  1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
  2. Analyze data trends and provide actionable insights to support strategic decision-making.
  3. Identify opportunities for process optimization to improve efficiency and quality.
  4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
  5. Lead projects aimed at enhancing reporting functionality and data integrity.
  6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
  7. Provide training and support to team members regarding reporting tools and methodologies.
Minimum Requirements
  1. Bachelor's degree in Business Administration, Analytics, or a related field.
  2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
  3. Strong analytical skills and attention to detail.
  4. Proven experience in managing and leading teams.
  5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
  6. Excellent communication and interpersonal skills.
  7. Understanding of construction or project management processes is a plus.
  8. Project management certification is advantageous.
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Operations Manager, FC Operations

Riyadh, Riyadh Afaq - Warehouse Branch

Posted 1 day ago

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Job Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- 3+ years of employee and performance management experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree or equivalent
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


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Asset Operations/Operations Manager

Riyadh, Riyadh Kanz

Posted 1 day ago

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Job Description

Overview

Get AI-powered advice on this job and more exclusive features. Redington Middle East and Africa provides end-to-end supply chain solutions for IT and consumer lifestyle products. Redington Gulf is among the leading supply chain solution providers in the Middle East, Africa, Turkey and CIS region for IT, Telecom and Lifestyle products.

Job Purpose: To ensure smooth operation with respect to documentation adequacy, messenger services and transportation.

Responsibilities
  • Ensuring adequacy and accuracy of all the documentation of logistics
  • Arranging and ensuring timely availability of the messenger for clearing customs, inspection, handling cargo for export, DO, cheque and document collection
  • Arranging the transportation as required
  • Taking customer feedback and ensuring continuous improvement of services to meet the customer demand
Qualifications
  • Bachelor’s degree in Business Administration, Operations Management, or a related field
  • Master’s degree preferred
  • 3+ years’ experience in an operations management role, preferably within renewable energy or manufacturing industry
  • Strong leadership and team management skills
  • Excellent analytical and problem-solving abilities
  • Proficiency in operations management software and tools
  • Knowledge of industry regulations and compliance standards
  • Exceptional communication and interpersonal skills
  • Ability to manage multiple priorities and work under pressure

All your information will be kept confidential according to EEO guidelines.

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Operations Manager, FC Operations

Riyadh, Riyadh Afaq - Warehouse Branch (Amazon)

Posted 24 days ago

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Job Description

DESCRIPTION

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities
– Support, mentor, and motivate your salaried and hourly workforce
– Lead large-scope projects with site and regional impact
– Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
– Manage safety, quality, productivity, and customer delivery promises
– Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
– Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

BASIC QUALIFICATIONS

– 3+ years of employee and performance management experience
– 3+ years of performance metrics, process improvement or lean techniques experience
– Bachelor’s degree or equivalent

PREFERRED QUALIFICATIONS

– Bachelor’s degree in business, engineering, operations, supply chain, transportation logistics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Tagged as: Fulfilment & Operations Management , Fulfilment Centre Management

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Operations Manager, FC Operations

Riyadh, Riyadh Afaq - Warehouse Branch (Amazon)

Posted 4 days ago

Job Viewed

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Job Description

DESCRIPTION

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

BASIC QUALIFICATIONS

- 3+ years of employee and performance management experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Tagged as: Fulfilment & Operations Management , Fulfilment Centre Management

This advertiser has chosen not to accept applicants from your region.

Operations Manager, FC Operations

SAR90000 - SAR120000 Y Amazon

Posted today

Job Viewed

Tap Again To Close

Job Description

Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities

  • Support, mentor, and motivate your salaried and hourly workforce
  • Lead large-scope projects with site and regional impact
  • Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Basic Qualifications

  • 3+ years of employee and performance management experience
  • 3+ years of performance metrics, process improvement or lean techniques experience
  • Bachelor's degree or equivalent

Preferred Qualifications

  • Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Afaq - Warehouse Branch

Job ID: A

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Operations Manager, FC Operations

Riyadh, Riyadh Amazon

Posted 17 days ago

Job Viewed

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Job Description

Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Basic Qualifications
- 3+ years of employee and performance management experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree or equivalent
Preferred Qualifications
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
 

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