72 On Site Support jobs in Saudi Arabia
Field Support Engineer
Posted 1 day ago
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Overview
As a Field Support Engineer, the Engineer will play a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility will be to respond to and resolve various IT-related issues and requests, ensuring minimal disruption to the operations of the business.
Key Accountabilities- Performing on site troubleshooting through diagnostic techniques and pertinent questions.
- Determining the best solution based on the issue and details provided by customers.
- Support users 24/7 on site (8 hours per shift).
- Providing technical support across the building.
- Direct unresolved issues to the next level of support personnel.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information.
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Monitoring and maintaining computer systems and networks.
- Responding in a timely manner to service issues and requests.
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary.
- Testing new technology.
- Possibly training more junior staff members.
- Travel within the city and outside the city to provide technical support.
- Do a preventive maintenance regularly.
- Diploma/Bachelor's degree in information technology, computer science or a related field.
- 3+ years professional experience.
- Proven experience as a IT service Desk technician or other customer support role.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Proficiency in Arabic / English.
- Customer-oriented and cool-tempered.
- Strong interpersonal skills.
- Basic understanding of IT infrastructure and technologies.
- Basic understanding of Windows and related software.
- Basic understanding of Security and network.
- Problem-solving and troubleshooting abilities.
- Ability to work effectively under pressure and multitask in a fast-paced environment.
- Experience with ticketing systems and remote support tools.
- Customer service-oriented mindset.
- Associate
- Full-time
- Information Technology
- IT Services and IT Consulting
Riyadh, Riyadh, Saudi Arabia
#J-18808-LjbffrField Support Engineer
Posted 4 days ago
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Job Description
Description:
Aramco energizes the world economy.
Aramco occupies a special position in the global energy industry. We are one of the world’s largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer.
With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society.
Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.
We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.
Overview
We are seeking a Field Support Engineer to join our Regional Power Operation Department (RPOD) within our Power Systems Organization.
The Department will deliver electrical energy to customers in the safest, most reliable and economical manner through a competent workforce committed to excellence and customer satisfaction.
Your primary role is to be responsible for provide and manage highly technical and specialized engineering services to support the safe and reliable operation of Saudi Aramco electrical power system generation, transmission and distribution networks.
Key Responsibilities
As the successful candidate, you will be required to perform the following:
- Provide engineering expertise in support of field Operations and Maintenance (O&M) for all types of substation equipment serving mega-industrial facilities (Refineries, gas and oil processing plants, and power plants).
- Develop maintenance instructions and best practices for substation equipment testing and maintenance.
- Review and update equipment standards and specification, Conduct equipment reliability studies, Lead equipment incident investigation teams.
- Represent Saudi Aramco to investigate equipment failure, participate in qualification of HV equipment vendors, and participate in High Voltage (HV) equipment Factory Acceptance Test (FAT) programs.
- Lead transformers in-house repair, condition assessment for aged equipment, and substation equipment major inspection and overhaul.
- Play key role in critical plants contingency program, substation equipment obsolesce program and Lead initiatives and technologies intended to enhance maintenance and operation practices.
- Mentor young and junior engineers in substation equipment Operations and Maintenance (O&M) specialty as well conduct courses for engineers and technicians.
Minimum Requirements
-As the successful candidate you must hold a Bachelor’s Degree in Electrical Engineering. A Master Degree in Engineering is desirable.
-You should have a minimum of 10 years’ experience in in substation equipment design and application.
Working environment
Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly.
At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world’s biggest technical, logistical and environmental challenges, we invest heavily in talent development.
We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs – one of the largest in the world.
Job ID: 15028
Tagged as: Regional Power Operations Dept
#J-18808-LjbffrField Support, ACES TREX
Posted 10 days ago
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The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a TREX (Transportation Excellence) Field Support which we call internally ACES Specialist.
As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization across SA operations. As a member of the TREX team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve quality related KPIs.
Your goal is to lead LM quality agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities
On-ground support & firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.
In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.
Basic Qualifications
- Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment.
- Proven analysis and problem-solving skills.
- You feel responsible for the quality of your work whilst striving for steady excellence and optimization
- Fluent in Arabic and English
- High level of written, verbal and interpersonal skills
- Work a flexible schedule & work area, including nights
Preferred Qualifications
- Basic understanding of Lean methodology
- Analytical skills (able to identify problem root cause, predict issues by looking at data and Key Performance Indicators)
- Orientation towards detail and precision
- Ability to deep dive in operations process and develop ideas for process challenges
- Capable of working the entire MS Office suite, especially Excel
- Proactive problem solving and hands on approach
- Ability to learn new skills and information and adapt to changes and deliver results, whilst working in a fast-paced environment
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Technical Service Specialist - Services and Field Support
Posted 25 days ago
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Job Description
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers
DuPont Water Solutions (DWS) is a $1.4 B water technology leader, focused on solving global challenges in water purification, conservation, and reuse.
DWS serves its thousands of customers in diverse markets using multiple technologies from its portfolio across major geographies of the world.
We are seeking a knowledgeable and experienced Technical Service and Development Specialist to join our Technical Service and Development Team to provide services and field support in the EMEA region, with special focus on MENA region.
Job Overview
The primary focus of this role is to provide technical service for the design and field assistance support for reverse osmosis (RO), ultrafiltration (UF) membranes and ion exchange resins (IER) systems for water treatment accounts, with special focus in Middle East region. The incumbent will be working as part of our technical service team reporting to technical service manager in the region.
Responsibilities:
- To provide accurate and timely technical service on Filmtec RO/NF membranes, UF products and IER systems.
- Collaborate with customers to understand their water system requirements and develop customized solutions.
- Perform site visits, technical assistance, on-site trainings, UF and RO cleaning and data normalization.
- Troubleshooting and keep running of pilot units, exposing the level of expertise in the UF, RO/NF and IER technologies as applicable. Follow-up of specific opportunities where our technologies are evaluated.
- Provide support to customers during plant start-ups of UF, RO, and IER systems
- Generate proper internal and external reports about the services
- Ensure EHS (environment, health and safety) compliance
- Develop and deliver technical presentations and workshops and customer seminars as needed.
- Capable to understand and use all design tools (i.e: WAVE, cost of water…) Present technical proposals and solutions and/or alternative to customers, managing opportunities at any stage on technical level by using appropriate tools.
Requirements:
- Minimum of a college graduate / Engineering Diploma or similar
- A minimum 2-3 years experience of technical support for water treatments with UF & RO and ion-exchange technology.
- Troubleshooting and field assistance experience is preferred.
- Languages: English: highly proficient in both spoken and written + local language skills
- Willingness to travel (60%, specially in the MENA region)
- Customer centric attitude and capability to build up customer relationship and trust. Important to have an attitude to identify and solve problems at customers systems.
- Excellent interpersonal skills, combining technical aptitude with building excellent customer contacts
- Good interpersonal skills and capability to work in a multinational environment.
We are looking forward to your application!
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On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the “Intended Electronics Separation”)*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.
(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing. For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement .
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit ourAccessibility Page for Contact Information .
DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page .
#J-18808-LjbffrDesktop Support Engineer_KSA
Posted 2 days ago
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- Maintain essential IT helpdesk operations, including all computer systems, network tools, and software.
- Maintain and monitor all desk devices health.
- Maintain and manage Voice over IP system.
- Maintain IT assets.
- Manage the end point devises (PC, Laptop, IP devises, etc.….) MBCC facility in Dammam.
- Support end point hardware and software for employees and customers.
- End point image creation deployment and maintenance.
- Maintain integration between end point computers and devices like (Weighting scales, barcode printers, barcode scanners, normal printers, speakers, microphones, bill counters, coin counters, etc.… )
- Apply software patches software updates to end point computers and devices.
- Maintain and troubleshoot IT equipment’s like laptops PC, printers, and related input and output devices.
- Apply the preventive/routine maintenance to the endpoint devices.
- Maintain and manage file and print servers.
- Randomly audit end point devices and check security compliance.
- Manage windows server update service and insures automatic updates.
- Monitor and manage network interfaces on the access layer network devices.
- Monitor antimalware servers and prepare end point protection reports.
- Manage Active directory users and computers that is delegated by the IT team lead.
- Implementation of and compliance to IT security standards for endpoint devices.
- Manage physical security for employees and devices as per operational standards.
- Support security team in deployment of CCTV devices and cameras.
- Receive IT incident reporting from employees by phone, email or any communication system.
- Respond and update IT tickets on the IT ticketing system.
- Escalate issues to the next level of support if necessary as per ITIL standards.
- Maintain user’s accounts and mail boxes for employees and devices.
- Prepare daily, weekly and monthly reports related to end point devices or user accounts.
- Work in one of three shifts along the working day to cover the business requirements.
- Handles any additional duties as directed by the IT Team lead.
- Saudi nationals
- Minimum 2 years of experience
- Experience working in a busy environment handling administrative matters
- Strong communication skills (Arabic and English)
- Ability to multitask
$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
$R Team Dubai
#J-18808-LjbffrDesktop Support Engineer
Posted today
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• Knowledge of ITIL processes (Incident, Request, Change). • Familiarity with endpoint security tools (antivirus, encryption, etc.). • Excellent communication and customer service skills. • Ability to manage multiple priorities and work under pressure. • Troubleshooting Wired, Wireless and VPN Network Active Directory and Office applications. • Providing Desktop support to end users relating MS-Outlook, Application, Network/Local Printer, Backup, desktop/laptop troubleshooting and many more. • Installation and troubleshooting Desktop/Laptop’s Operating System. • Handling escalated issues and routed to the next level for assistance. • Determine the best solution based on the issue and details provided by customers • Walk the customer through the problem-solving process • Direct unresolved issues to the next level of support personnel • Pass on any feedback or suggestions by customers to the appropriate internal team • Relevant certifications (preferred): CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation.
Requirements
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). • 2–4 years of experience in IT support / desktop support / end-user services. • Strong troubleshooting skills in hardware, software, and network issues. • Hands-on experience with Microsoft Windows, Active Directory, O365, and ticketing systems.
About the company
SAT Microsystems is one of the leading IT services Company delivering IT business solution to Middle Eastern, African and Asia Pacific clients. SAT provides variety of technology services including Manage IT services which comprises of the entire portfolio of IT Infrastructure and application management by following up ITIL and ISO standards. Our Head office for Middle east is located in Riyadh (Saudi Arabia), Africa Head office is in Sudan and Asia pacific in New Delhi (India). Facility in New Delhi also houses the company's Offshore Development center. We provide the best solutions for executives to maximize return on their IT investments. Our deep industry knowledge enables clients to address issues specific to their businesses and our unmatched practices provides the capacity and capability to help ensure we serve our clients beyond their expectations. Our specialization in Microsoft, HP/Compaq, IBM solutions has enhanced our credibility as a total service provider. Company's flagship service is IT Managed services which provides the onsite and offshore IT infrastructure management on global delivery platform.
IT Desktop Support- Riyadh, Saudi Arabia (Dispatch / On Demand)
Posted today
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Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities :
- Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
- Respond to service requests and incidents via ticketing system, phone, or in-person.
- Install, upgrade, and maintain operating systems (Windows / macOS / Linux) and software applications.
- Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
- Set up and configure new employee workstations, including user accounts and permissions.
- Maintain asset inventory and ensure accurate documentation of IT equipment.
- Assist with onboarding / offboarding of employees from a technical perspective.
- Support remote users with VPN, remote desktop, and connectivity issues.
- Collaborate with other IT teams on escalated issues or project-related tasks.
- Follow security protocols and assist with antivirus, patching, and data protection policies.
Qualifications Required :
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.
Preferred :
Experience with macOS or Linux environments.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified : Modern Desktop Administrator.
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).
Working Conditions :
On-site support may be required.
Occasional lifting of equipment (up to 25 lbs).
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @
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Technical Support
Posted 22 days ago
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AI-Powered Cyberattacks: How to Detect, Prevent & Defend Against Intelligent Threats
Protecting the World’s Critical InfrastructureOPSWAT , a global leader in IT, OT , and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
This position is at our front lines, actively coordinating between engineering, sales, and our customers. You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products. Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert. You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
What You Will Be Doing
- Provides software application & technical support to clients for our product catalog.
- Consulting with the software development team, internal users, and clients to improve application performance.
- Documenting new processes and improving existing processes as they come up.
- Communicate with internal team and supporting teams as necessary.
- Provides SME Tier 1-2 support on OPSWAT catalog as they exist in client environments.
- Provides occasional presales and professional service/technical support as needed.
- Maintains case data in Salesforce and Jira.
- Reports bugs and flaws to the development team as discovered/encountered.
- Willing to provide and teach knowledge they have to their team. Willing to learn and grow with knowledge they may lack.
What We Need From You
- 3 to 5 years of experience (remotely and hands on) in overall troubleshooting of application and environment support including complex client environments.
- Understanding of networking and systems including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, authentication protocols.
- Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux.
- Ability to multitask and react well under pressure in a constantly changing, fast-paced environment.
- Identifies and resolves problems in a timely manner.
- Strong analytical, organizational, customer service, and written/verbal communication skills with not only your immediate group, but with other internal and customer facing groups.
It Would Be Nice If You Had
- Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for MacOS, Windows Server, Virtualization (VMWare, Hyper-V, Docker, other), Databases (Postgres, SQL, MySQL, other), Email Systems (Exchange, G Suite, other), Cloud (AWS, Azure, Google Cloud, other), Encryption methods (SSL, TLS, Bitlocker, other) Experience at a tier 2/3 support level.
- Experience with business or homegrown application support including utilizing and understanding API's (REST, other).
- Experience with cybersecurity tools and software.
- Experience imaging, configuring, troubleshooting, maintaining, and advising using GUI and CLI for firewalls, routers, switches, hubs, load balancers, servers, desktops, and SAN/NAS. Operation Technology (OT) experience is a plus.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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Junior Technical Support Engineer (fresh graduate)
#J-18808-LjbffrTechnical Support Engineer
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About Uplift
About Uplift
Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.
About Our ClientOur client, a diversified holding company based in Riyadh, is seeking an experienced Technical Support Engineer. The company operates across multiple industries and is now strengthening its presence in the construction and machinery rental sector.
Location: Riyadh, Kingdom of Saudi Arabia.
Reports To: Technical Support Manager or Deputy CEO.
Provide specialized technical and operational support for subsurface irrigation control products and systems. Ensure optimal product performance, troubleshoot technical issues, and contribute to product development and improvement according to best engineering practices.
Key Responsibilities- Deliver comprehensive technical support to internal and external customers on device usage and maintenance.
- Monitor maintenance activities, promptly resolve technical faults, and ensure effective troubleshooting.
- Oversee quality control processes during manufacturing and operational phases.
- Train staff and end-users on device operation and maintenance procedures.
- Prepare and update technical documentation, manuals, and guidelines.
- Collaborate closely with manufacturing, quality assurance, sales, and marketing teams to meet product and market requirements.
- Analyze technical problems and propose solutions to enhance product quality and operational efficiency.
- Prepare and develop technical proposals and presentations for clients, working alongside sales and marketing teams.
- Participate in the ongoing development and enhancement of existing products in coordination with R&D teams.
- Bachelors degree in Mechatronics, Electronics, Mechanical Engineering, or a related engineering discipline.
- Minimum of 5 years experience in technical support or applied engineering, preferably within control systems or industrial products.
- Strong knowledge of electronic and mechanical control systems.
- Excellent problem-solving and technical communication skills.
- Proficient in spoken and written English.
- Detail-oriented with a high degree of accuracy.
- Quick learner with adaptability to new technologies.
- Strong organizational and time management skills.
- Proactive, able to work under pressure.
- Excellent communication skills and ability to collaborate within a multidisciplinary team.
At Uplift, we are committed to fair and equal experience for all employees and applicants, supporting the principles of Equal Opportunity Employment. We value the diverse talents and perspectives of individuals from all backgrounds, including minorities, women, and people with disabilities. We focus on creating opportunities for growth and advancement based on each persons qualifications and performance.
We are passionate about uplifting people's lives and fostering an inclusive environment where everyone is valued, regardless of race, religion, color, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. At Uplift, everyone is welcome.
#J-18808-LjbffrTechnical Support Engineer
Posted 1 day ago
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Overview
Job Overview: Hiring highly motivated and technically skilled Technical Support Manager & Sales professional to join our growing Battery Energy Storage Systems (BESS) division in BYD.
Location: Poland, Germany, Netherlands, Spain, Italy and UK.
Responsibilities- Provide technical expertise and support on BESS systems, Power Conversion Systems (PCS), and Energy Management Systems (EMS).
- Conduct pre-sales consultations to identify customer needs, assess project feasibility, and recommend tailored solutions.
- Assist in the design and integration of BESS with transmission lines and grid infrastructure.
- Ensure grid compliance for all BESS installations, adhering to international and regional standards (e.g., IEC, IEEE).
- Deliver technical presentations and product demonstrations to clients and internal teams.
- Act as the main technical contact for clients, resolving issues and providing troubleshooting guidance.
- Familiarize with bidding procedures and technical solutions.
- Electrical Engineering, Energy Systems, Mechanical Engineering, or a related technical field.
- 3 to 5 years of experience in renewable energy technical support, sales, or project management, with a focus on BESS, PCS, or EMS.
- Strong understanding of energy storage systems and grid compliance requirements (IEC, IEEE standards).
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences.
- Familiarity with regulatory frameworks and grid codes for integrating energy storage systems.
- Strong problem-solving abilities and ability to work under pressure in a fast-paced environment.
- Willingness to travel for client meetings and project site visits.
Preferred Skills:
- Familiarity with renewable energy markets (solar, wind) and their integration with BESS.