3 Office Support jobs in Saudi Arabia

webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

We are seeking a detail-oriented and analytical Financial Analyst to work closely with our CEO, providing strategic financial insights and decision support. The ideal candidate will be experienced in financial modeling, budgeting, forecasting, and reporting, with a strong understanding of business dynamics. This role requires a sharp thinker with consultancy experience, fluent in both Arabic and English, and skilled in preparing high-quality reports and presentations to guide executive decision-making.

• Collaborate directly with the CEO to support financial planning, business modeling, and strategic initiatives
• Analyze financial data to evaluate company performance, identify trends, risks, and opportunities, and support investment or cost-optimization decisions
• Prepare detailed financial reports, dashboards, and high-impact presentations in both Arabic and English
• Conduct financial forecasting, variance analysis, and budget tracking to ensure alignment with business goals
• Support the development of pitch decks, investor reports, and executive summaries with strong financial narratives
• Conduct market and competitor analysis with a focus on financial performance and industry benchmarks
• Assist in defining KPIs, business objectives, and building financial roadmaps aligned with strategic plans
• Act as a liaison between the CEO and finance, operations, and other departments to ensure data-driven alignment

• Bachelor's degree in Finance, Accounting, Economics, or a related field (MBA or professional certification is a plus)
• Minimum of 3 years of experience in financial analysis, preferably within consultancy or strategic roles
• Strong analytical and quantitative skills with the ability to interpret complex financial data
• Proficiency in financial modeling and advanced Excel/Google Sheets; experience with budgeting and forecasting tools
• Excellent verbal and written communication skills in both Arabic and English
• High proficiency in Google Workspace (Docs, Slides, Sheets) for creating professional presentations and reports
• Strong organizational skills and ability to manage multiple priorities under tight deadlines

• Seniority level: Associate
• Employment type: Full-time
• Job function: Analyst
• Industries: IT Services and IT Consulting

Project description

We are looking for an experienced Calypso Analyst to strengthen our team in Riyadh running maintenance project for a large customer in KSA. You will be responsible for first-line technical and functional support of the Calypso application and associated technical services. The role involves user support across the front and back offices, technical maintenance of the application and involvement in the delivery of key change initiatives for the bank.

Responsibilities

• Investigate issues as and when they occur, participate in root cause analysis, and suggest and implement resolutions in a timely manner to prevent future occurrences of similar issues through incident and problem management best practices.
• Complete necessary documentation to track and close support tickets and ensure timely updates to business users and management.
• Work closely with project teams, provide analysis, support and assist with software releases and rollouts in the production environment according to Change Management best practices.
• Drive continuous improvement opportunities i.e. event monitoring and alerting, automate manual activities whenever possible
• Participate in an on-call support roster to ensure our most critical applications are Always On for our colleagues and customers and work overtime as required to fix service impacting incidents, maintain our technology services, participate in Disaster Recovery activities and assist with change delivery.
• Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
• Demonstrate professional and ethical behavior in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures.

SKILLS

Must have

• Strong understanding of the Calypso trading and risk management system.
• 5-10 years of working experience in Calypso Functional Support Analyst role.
• calypso technical knowledge and functional knowledge is a must.
• Ability to analyze technical issues, identify root causes, and develop effective solutions.
• Production implementation and post-production support.
• Exposure to Oracle databases including working knowledge of SQL, scripting languages
• Strong problem-solving skills and experienced in providing support in a fast-paced environment.
• Communicate status and report issues to the team leader.
• Ability to document and explain complex processes and concepts
• Strong stakeholder management skills
• Ability to work in a team.

Nice to have

understating of multiple OS environments (Linux, Windows)