190 Network Support jobs in Saudi Arabia

Duties and Responsibilities

1. Provide IT technical support to assigned department/personnel.
2. Answer computer related problems from the users over the telephone.
3. Respond to user questions via email.
4. Create monthly metric charts of all the LAN/WAN and system problems.
5. Maintain/support email servers, remote access servers, web servers, proxy servers, and file servers.
6. Implement engineering changes for future improvements on LAN/WAN networks.
7. Update IT documentation as appropriate.
8. Provide OJT when required by management in accordance with appropriate training manuals.
9. Assist and train personnel in becoming proficient in the IT Platform Operations, Maintenance, Technical Support in accordance with manuals.

Qualification
The candidate shall have a Bachelor of Science (B.Sc.) degree in Electronics/Electrical Engineering, Information Technology, or Computer Science.

Experience
The candidate shall have a minimum of ten (10) years working experience in carrying out the following activities:

1. Planning, designing, configuring and testing of computer and networking hardware and software including operating systems.
2. Planning, designing, configuring, managing, and testing of data network and security including the VPN connectivity.
3. Providing tier 3 and 4 support to helpdesk.
4. Planning, designing, configuring, managing, and testing of Microsoft Active Directory forest and domain.
5. Planning, designing, configuring, managing, and testing of group policies.
6. Planning, designing, configuring, managing, and testing of Microsoft Exchange email system.
7. The experience must include working with the following hardware and software:
1. HP and Dell Servers
2. Printers (LaserJet, inkjets, dot matrix etc.)
3. SAN/NAS storage
4. Backup software such as Arcserve or Netbackup
5. Cisco Routers and Switches
6. Nortel ATM Switches
7. IP Telephony
8. Web Servers
9. Microsoft Windows XP/Vista/2000/2003 Software
10. Microsoft ISA 2004/2006 Server
11. Microsoft Exchange 2003/2007 Server
12. Microsoft Active Directory
13. HP OpenView (Network monitoring and management software)

Location: Information Technology and Services - Riyadh 11393, Saudi Arabia

• Maintain/amend configurations in Routers, Switches, Firewalls and APs
• Perform hardware repairs, installation, updates and maintenance on servers
• Maintain/amend configurations in Forcepoint & Fortinet firewalls
• Manage and maintain organization IT infrastructure and monitor performance and availability of IT services
• Identify and execute upgrades of IT infrastructure when needed
• Oversee network and IT services security
• Experience with firewalls, VPNs, remote implementation, troubleshooting, and problem resolution is desired
• Plan and execute network infrastructure for new organizational application requirements
• Assist in scheduling and applying system and application patches
• Document patching processes and ensure minimal downtime
• Monitor uptime and performance of core applications
• Liaise with senior system administrators to troubleshoot and resolve incidents
• Ensure accurate and timely delivery of access rights based on roles
• Provide regular reports on capacity and suggest improvements or upgrades
• Coordinate hardware and software inventory management, ensuring equipment is maintained and replaced as necessary
  
  

• Bachelor's degree in Computer Science or related field.
• Cisco certification.
  
  

• Self‐motivated, team player, action and result oriented
• Knowledge of network devices including routers, switches, and firewalls; Cisco telephony knowledge preferred
• Basic understanding of security concepts like phishing, malware, MFA, and user access control
• Well organized, strong communication skills

” The Job Description”

1. Install, configure, and maintain network hardware and software, including routers, switches, firewalls, wireless systems, and other related devices.
2. Monitor network performance and troubleshoot issues to ensure high availability and reliability.
3. Manage network security measures, including firewalls, VPNs, and intrusion detection/prevention systems.
4. Administer network services such as DNS, DHCP, IP address management, and VLANs.
5. Implement and maintain backup and disaster recovery plans for network systems.
6. Coordinate with IT support teams to resolve end-user connectivity issues.
7. Prepare and maintain network documentation, including diagrams, configuration files, and operational procedures.
8. Evaluate and recommend upgrades and improvements to network systems.
9. Ensure compliance with internal IT policies and industry standards.
10. Liaise with external vendors and service providers as needed.

Requirements:

• Bachelor’s degree in Computer Science or Computer Engineering.
• Minimum of 5 years of hands-on experience as a Network Administrator or similar role.
• Saudi Nationality is required.
• Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VLAN, etc.).
• Experience configuring and troubleshooting enterprise network devices (e.g., Cisco, Juniper, Fortinet).
• Knowledge of network security tools and practices.
• Familiarity with monitoring tools and network performance optimization techniques.
• Preferred certifications: CCNA, CCNP, or CompTIA Network+.

Would you love to work for a fast-growing company with amazing perks and benefits including educational and professional development and a great Work-Life balance? Then Forward Slope, an Accelint Company, wants you to join our team! We are a fast-paced global engineering company in the Department of Defense (DoD) industry with a great reputation for over 22 years.
Forward Slope (FSI) currently has an opening for a Network / Architect Administrator to join our team. This position is located in Saudi Arabia.
Job Description:
The Network Architect/Administrator is responsible for supporting USG architecture planning for a CENTCOM Partner Network (CPN) technical refresh and expansion; procurement, installation, and configuration of CPN client hardware/software; procurement of CPN software licenses; installation and configuration of CPN related networks with associated communication security devices (COMSEC). The role includes operations support, maintenance, system administration, sustainment, and training for CPN, Agile Client, and related networked sites.
Required Qualifications:
• Six (6) years of experience in technical specifications development, process analysis and design, technical problem solving, and analytical/logical thinking.
• At least three (3) years of experience with the CENTCOM Partner Network and CENTRIX.
• Three (3) years of experience as a system manager/integrator in LAN, WAN, and IP-services leveraging COTS technologies.
• Experience with enterprise WAN/LAN infrastructures in military shore facilities, including Command & Control centers.
• Knowledge of information sharing tools like email, Web services, chat, and VoIP.
• BS degree in Engineering, Physical Sciences, or Mathematics (or equivalent experience/certifications).
• DoD 8570 IAT-II certification (e.g., Security+).
• Current U.S. Passport.
• Extensive troubleshooting experience with Microsoft OS, Windows Server, Active Directory, VMware, Cisco networking.
• Experience with cryptographic devices and COMSEC maintenance.
• Ability to work independently and communicate effectively with leadership.
• Security+ and Cisco or Network+ certifications.
Desired Qualifications:
• Additional certifications like A+, Network+, MCP, CCENT, MCSA, ITILv3.
• Experience with help desk tools, troubleshooting TCP/IP networks, and enterprise system deployment.
• Physical ability to handle equipment up to 40 lbs.
• Experience with system administration of SEWS, GCCS, CPN, Cisco equipment, cryptography devices.
• Strong understanding of network transport, cybersecurity, TCP/IP fundamentals, VPN technologies, routing protocols, Cisco hardware, VLANs, QoS, high availability, SharePoint administration, and content management.
Other Requirements:
• Active U.S. security clearance or ability to obtain one.
• Willingness to relocate to CENTCOM AOR for 3 years.
• Travel within CENTCOM AOR as needed.

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Would you love to work for a fast-growing company with amazing perks and benefits including educational and professional development and a great Work-Life balance? Then Forward Slope, an Accelint Company, wants you to join our team! We are a fast-paced global engineering company in the Department of Defense (DoD) industry with a great reputation for over 22 years.

Forward Slope (FSI) currently has an opening for a Network / Architect Administrator to join our team. This position is located in Saudi Arabia .

Job Description:

The Network Architect/Administrator position is responsible for providing support to USG architecture planning for a CENTCOM Partner Network (CPN) technical refresh and expansion; procurement, installation and configuration of CPN client hardware/software; procurement of CPN software licenses; installation and configuration of CPN related networks with associated communication security devices (COMSEC). The position will require operations support, maintenance, system administration, sustainment and training for CPN, Agile Client, and associated networked sites.

This position is located in the CENTCOM AOR.

Required Qualifications:

• Six (6) years of experience in technical specifications development, process analysis and design, technical problem solving, and analytical/logical thinking.
• At least three (3) years of experience with the CENTCOM Partner Network and Combined Enterprise Regional Information Exchange System (CENTRIX).
• Three (3) years of experience as a system manager/integrator in integration and implementation of IEEE 802.3 Local Area Network (LAN), IEEE Wide Area Network (WAN) and converged IP-services that leverage COTS information technologies to deliver enhanced mission capabilities.
• Three (3) years specialized experience in enterprise and campus-wide WAN/LAN infrastructures in allied military (FMS) shore facilities worldwide, including Command & Control centers, Operations Centers and logistics support centers.
• Experience with information sharing through the use of email and Web services, instant messaging or chat, the Common Operational Picture service, and Voice over IP.
• BS degree in Engineering, Physical Sciences, or Mathematics (additional training, technical certifications and/or experience may be substituted in lieu of a degree).
• DoD 8570 IAT-II certification (satisfied by holding, for example, Security+).
• Current, unexpired U.S Passport.
• Extensive experience with troubleshooting Microsoft OS (Windows 7/10), Windows Server 2012 R2, Active Directory, Microsoft Office suite, VMWare virtual servers, Cisco networking (routers and switches).
• Experience with troubleshooting and managing cryptographic encryptions (KG-175D, IPS-250, STE phones, simple key loaders (SKL), TACSAT radios, etc.).
• Experience with COMSEC maintenance and administration.
• Ability to work independently and clearly communicate progress, status, and challenges to leadership.
• Security+ and one of the CISCO certificates or Network+.

Desired Qualifications:

• CompTIA A+, Network+, MCP Windows 7, Cisco CCENT, Windows MCSA, ITILv3.
• Remedy Help Desk, LAN/WAN troubleshooting, thorough understanding of TCP/IP based networking.
• Must be capable of physical activities such as moving printers, workstations, scanners and other items up to 40 lbs.
• Experience with image/load set deployment in an enterprise environment (Norton Ghostcast, PXE, image cloning).
• At least three (3) years of experience with the System Administration of the following systems:
  • SEWS
  • GCCS
  • CPN
  • Cisco Equipment
  • Cryptography devices
• Strong level of network transport and cyber security technologies.
• Understanding of TCP/IP fundamentals (e.g. DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), general networking technologies, network architecture and connectivity troubleshooting.
• Knowledge to describe and troubleshoot routing and switching issues to Senior Military personnel.
• Thorough understanding of VPN Technologies (IPSEC, DMVPN, S2S, L3VPN, VPLS)
• Experience with Routing protocols EIGRP, OSPF, and BGP
• Experience installing and implementing Cisco WAN/LAN routers/switches: Ex. ASRs, ISRs, Catalysts, NXOS, Nexus.
• Strong level of understanding of VLANs, trunking, Quality of Service, static/dynamic routing and high availability configurations.
• Proven experience in designing, developing, and managing SharePoint sites, including team sites, communication sites, and document libraries.
  • Skilled in SharePoint Online administration, including user permissions, site collections, and content management.

Other Requirements:

• Currently hold an active U.S. security clearance or be able to obtain one.
• Relocation to CENTCOM AOR for the duration of the contract (3 years).
• Travel required within assigned country within CENTCOM AOR.

Salary Range:

• $75,000 - $110,000 per year*
  

Job Type:

• Full-Time Salary / Exempt

Why Join Forward Slope?

• Fast-paced global company with a great reputation in the DoD industry for over 22 years
• Great and fun work culture
• Amazing benefits package for full-time employees (including 100% employer contribution for employee medical benefits)
• 3 weeks of PTO a year
• 11 paid company holidays a year
• Team Building - Continuous appreciation events for our employees
• Education and Professional Development – programs to help you with your educational and professional growth!

Forward Slope, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or any other status protected by applicable federal, state, local law. We ensure that all employment decisions, including hiring, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, and business needs.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation with regard to the application and selection process, please contact us at and ask for the Human Resources Dept.

*The listed pay scale reflects the broad, minimum to maximum, pay scale for this position for the location for which it has been posted and is not a guarantee of compensation or salary. Other compensation considerations may include, but are not limited to, job responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other applicable factors.

Would you love to work for a fast-growing company with amazing perks and benefits including educational and professional development and a great Work-Life balance? Then Forward Slope, an Accelint Company, wants you to join our team! We are a fast-paced global engineering company in the Department of Defense (DoD) industry with a great reputation for over 22 years. Forward Slope (FSI) currently has an opening for a Network / Architect Administrator to join our team. This position is located in Saudi Arabia .

Job Description:

The Network Architect/Administrator position is responsible for providing support to USG architecture planning for a CENTCOM Partner Network (CPN) technical refresh and expansion; procurement, installation and configuration of CPN client hardware/software; procurement of CPN software licenses; installation and configuration of CPN related networks with associated communication security devices (COMSEC). The position will require operations support, maintenance, system administration, sustainment and training for CPN, Agile Client, and associated networked sites.

This position is located in the CENTCOM AOR.

Required Qualifications:

• Six (6) years of experience in technical specifications development, process analysis and design, technical problem solving, and analytical/logical thinking.
• At least three (3) years of experience with the CENTCOM Partner Network and Combined Enterprise Regional Information Exchange System (CENTRIX).
• Three (3) years of experience as a system manager/integrator in integration and implementation of IEEE 802.3 Local Area Network (LAN), IEEE Wide Area Network (WAN) and converged IP-services that leverage COTS information technologies to deliver enhanced mission capabilities.
• Three (3) years specialized experience in enterprise and campus-wide WAN/LAN infrastructures in allied military (FMS) shore facilities worldwide, including Command & Control centers, Operations Centers and logistics support centers.
• Experience with information sharing through the use of email and Web services, instant messaging or chat, the Common Operational Picture service, and Voice over IP.
• BS degree in Engineering, Physical Sciences, or Mathematics (additional training, technical certifications and/or experience may be substituted in lieu of a degree).
• DoD 8570 IAT-II certification (satisfied by holding, for example, Security+).
• Current, unexpired U.S Passport.
• Extensive experience with troubleshooting Microsoft OS (Windows 7/10), Windows Server 2012 R2, Active Directory, Microsoft Office suite, VMWare virtual servers, Cisco networking (routers and switches).
• Experience with troubleshooting and managing cryptographic encryptions (KG-175D, IPS-250, STE phones, simple key loaders (SKL), TACSAT radios, etc.).
• Experience with COMSEC maintenance and administration.
• Ability to work independently and clearly communicate progress, status, and challenges to leadership.
• Security+ and one of the CISCO certificates or Network+.

Desired Qualifications:

• CompTIA A+, Network+, MCP Windows 7, Cisco CCENT, Windows MCSA, ITILv3.
• Remedy Help Desk, LAN/WAN troubleshooting, thorough understanding of TCP/IP based networking.
• Must be capable of physical activities such as moving printers, workstations, scanners and other items up to 40 lbs.
• Experience with image/load set deployment in an enterprise environment (Norton Ghostcast, PXE, image cloning).
• At least three (3) years of experience with the System Administration of the following systems:
  • SEWS
  • GCCS
  • CPN
  • Cisco Equipment
  • Cryptography devices
• Strong level of network transport and cyber security technologies.
• Understanding of TCP/IP fundamentals (e.g. DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), general networking technologies, network architecture and connectivity troubleshooting.
• Knowledge to describe and troubleshoot routing and switching issues to Senior Military personnel.
• Thorough understanding of VPN Technologies (IPSEC, DMVPN, S2S, L3VPN, VPLS)
• Experience with Routing protocols EIGRP, OSPF, and BGP
• Experience installing and implementing Cisco WAN/LAN routers/switches: Ex. ASRs, ISRs, Catalysts, NXOS, Nexus.
• Strong level of understanding of VLANs, trunking, Quality of Service, static/dynamic routing and high availability configurations.
• Proven experience in designing, developing, and managing SharePoint sites, including team sites, communication sites, and document libraries.
  • Skilled in SharePoint Online administration, including user permissions, site collections, and content management.

Other Requirements:

• Currently hold an active U.S. security clearance or be able to obtain one.
• Relocation to CENTCOM AOR for the duration of the contract (3 years).
• Travel required within assigned country within CENTCOM AOR.

Salary Range:

• $75,000 - $110,000 per year*
  

Job Type:

• Full-Time Salary / Exempt

Why Join Forward Slope?

• Fast-paced global company with a great reputation in the DoD industry for over 22 years
• Great and fun work culture
• Amazing benefits package for full-time employees (including 100% employer contribution for employee medical benefits)
• 3 weeks of PTO a year
• 11 paid company holidays a year
• Team Building - Continuous appreciation events for our employees
• Education and Professional Development – programs to help you with your educational and professional growth!

Forward Slope, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or any other status protected by applicable federal, state, local law. We ensure that all employment decisions, including hiring, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, and business needs.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation with regard to the application and selection process, please contact us at and ask for the Human Resources Dept.

*The listed pay scale reflects the broad, minimum to maximum, pay scale for this position for the location for which it has been posted and is not a guarantee of compensation or salary. Other compensation considerations may include, but are not limited to, job responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other applicable factors.