5 Monitoring Analyst jobs in Saudi Arabia

We are looking for an observant and data-driven social media analyst to evaluate the success of social media and web presence of a brand, campaign, or initiative by analyzing post metrics. The social media analyst is responsible for:

• Providing feedback to clients and social media/CX directors on campaign/brand/initiative reception and suggesting adjustments through professional reports.
• Analyzing the performance of social media platforms and content, from individual posts to entire accounts, tracking metrics like likes, shares, retweets, etc.
• Creating professional reports that summarize findings or present data in an easily digestible format, to inform internal teams or external clients about social media performance.

Qualifications and skills required include:

• Excellent analytical and problem-solving skills.
• Ability to work independently and in a team.
• In-depth understanding of data interpretation, especially related to user behavior and engagement.
• Excellent communication and professional writing skills.
• Ability to identify target audience preferences and trends.
• Strong time management and research skills.
• Great attention to detail.

Roles & Responsibilities:

• Analyzing social media post metrics.
• Researching new social media trends and tools.
• Staying updated on current events and pop culture to understand user behavior better.
• Monitoring social media channels for mentions of the company or brand to identify customer service issues or opportunities for brand awareness.
• Providing constructive criticism to content creators for improvement.
• Creating analytics reports with findings and recommendations for internal teams or external clients.
• Reviewing reports for accuracy, consistency, grammar, spelling, formatting, data points, and references.
• Maintaining consistent visual and content standards.

Job Description

• Collect, clean, and transform structured and unstructured datasets from multiple sources (databases, APIs, data warehouses, and flat files) for analysis.
• Develop, maintain, and optimize SQL queries, stored procedures, and ETL pipelines to ensure reliable data flows.
• Perform statistical analysis, hypothesis testing, and predictive modeling to extract actionable insights and support decision-making.
• Create advanced dashboards and reports using tools such as Power BI, Tableau, or Looker, ensuring KPIs are tracked and visualized effectively.
• Collaborate with data engineers and business stakeholders to define data requirements and ensure alignment between technical outputs and business needs.
• Apply data mining, clustering, and regression techniques to detect patterns, trends, and anomalies across large datasets.
• Document methodologies, maintain reproducibility of analysis, and adhere to best practices for version control and code management (e.g., Git).

Job Requirements

• A degree in computer science, data science or any other relevant field. A master's is a plus
• 4 years of experience in relevant fields
• Data Engineering & Querying: Strong proficiency in SQL
• Visualization & Reporting: Advanced skills in BI tools (Power BI, Tableau, Looker, or equivalent) and ability to design performance-optimized dashboards.
• Data Wrangling: Ability to handle raw, messy data—cleaning, normalizing, feature engineering, and managing large datasets with performance considerations.
• Cloud & Analytics Tools: Familiarity with cloud platforms (GCP BigQuery, AWS Redshift, Azure Synapse) and distributed data systems (Spark, Hadoop) is a plus as well as hands-on experience on Dataiku is a plus.

Position Title: Sales Manager – Network Monitoring & Automation, OEM Business (Cisco/Fortinet)

Location:
Saudi Arabia (Riyadh / Jeddah)

Salary:
Negotiable

Position Overview

You will be a key driver of revenue growth by focusing on NETS' Automation products and solutions, specifically for OEM partners like Cisco and Fortinet. This role leads strategic sales development, pipeline creation, and leveraging existing relationships to open new business opportunities in Saudi Arabia. The ideal candidate will generate and close new business for Network Monitoring & Automation solutions, working closely with other vendors to develop Enterprise Solutions Sales and Professional Services.

Key Responsibilities

• Sales Pipeline & Automation Business Growth:
  Hunt and qualify new business opportunities for Automation products and solutions, including Network Monitoring & Automation, Datacenter Sustainability, and ITSM
  Solutions. Drive these opportunities to successful closure. Cultivate existing relationships within Customer Accounts and with OEMs to identify and win upsell and cross-sell opportunities.
• Sales & Business Development:
  Actively grow the Automation business, including specialized offerings like DevOps custom development. Work closely with the NETS Products and Marketing teams to align on brand awareness, lead generation strategies and digital campaigns.
• Partnership Management:
  Work with OEM partners like
  Cisco
  and
  Fortinet
  to align on joint pipeline and strategic pursuits. Cultivate executive-level relationships within these OEM teams.
• Client Relationship Management:
  Build and maintain strong relationships with CXOs and key stakeholders within customer accounts. Support regional sales teams in client engagement, presentations, and solution positioning to ensure a seamless sales process.
• Reporting & Forecasting:
  Own pipeline tracking, gap analysis, and forecasting to meet and exceed quarterly targets. Provide regular reports on sales activities, status, and next steps.

What do we expect from you?

• Bachelor's degree in a relevant technical or business field.
• Minimum of 15+ years of proven experience in closing OEM business, with a strong focus on automation and network solutions in the KSA Market
• Strong existing relationships and contacts within customer accounts, as well as OEMs like
  Cisco
  and
  Fortinet
  in the KSA market.
• Demonstrated experience in closing complex deals for automation products and DevOps services.
• Excellent communication, presentation, and analytical skills.
• Fluency in Written and Verbal English (Arabic is a plus).

About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Position Title: Market system and Monitoring, Evaluation, Research, and Learning (MMERL) Advisor
Duty Station:
Addis Ababa
Open Position: 1
Safeguarding Risk Level: High
Mercy Corps has been operating in Ethiopia since 2004. In partnership with civil society organizations, academic institutions, private sector, and the government, Mercy Corps Ethiopia has reached more than five million Ethiopians with interventions to save lives and build secure livelihoods. Our programs emphasize market-driven solutions, reinforce social bonds, and help communities build resilience to the impacts of climate change. Currently in six regional states – Afar, Amhara, Gambella, Oromia, Somali, and South Nations, Nationalities and People's Region (SNNPR), and in Dire Dawa Administration and the capital city of Ethiopia, Addis Ababa – Mercy Corps Ethiopia is driven by the mission to contribute the emergence of a peaceful, resilient, and prosperous Ethiopia which is inclusive of youth and women. Our strategic directions focus in promoting inclusive and dynamic markets; promoting peace and social cohesion through strengthening formal/informal governance structures and citizen engagement; improved natural resource governance; and integrated humanitarian response.

Program / Department Summary
Empowering Families, Enriching Lives: Scaling LIWAY's Childcare Models for Two-Generational ECD
is a two-year project (September 2024 – August 2026) in Addis Ababa, funded by the Conrad Hilton Foundation. This initiative is dedicated to improving early childhood development (ECD) while fostering economic empowerment by addressing systemic gaps in childcare access and workforce participation. By implementing scalable and evidence-based childcare solutions, the project aims to create sustainable and market-driven models that enhance the well-being of vulnerable families, particularly internally displaced people, refugees, and host communities.

The project focuses on expanding access to affordable, high-quality childcare by establishing new childcare centers and upgrading existing ones in underserved areas. These centers will provide a safe and nurturing environment where children receive essential care, nutrition, and early learning opportunities that promote cognitive, emotional, and social development. By reducing the childcare burden on women, the project enables them to engage in education, skills training, and employment, ultimately increasing household income and economic stability. Recognizing the interconnected nature of childcare and workforce participation, the project integrates childcare support into labor market interventions, ensuring women and youth have better access to job opportunities, vocational training, and entrepreneurship programs.

A key component of the project is its commitment to evidence-based policy advocacy. By conducting rigorous research on childcare needs, economic impacts, and best practices, the project generates valuable data that informs decision-making at both local and national levels. This research supports the development of policies that institutionalize childcare as a fundamental service, ensuring financial accessibility, regulatory improvements, and greater private sector involvement in childcare provision. The project also strengthens partnerships with government agencies, private sector actors, and development organizations to drive systemic reforms and promote sustainable childcare solutions.

Utilizing a Market Systems Development (MSD) approach, the project catalyzes market-based solutions that create jobs and increase incomes for women, youth, and displaced communities. It enhances job matching services, supports technology-driven employment solutions, and fosters collaboration with employers to integrate childcare support into workforce strategies. By building the capacity of childcare providers, offering financial incentives, and linking childcare services with employment initiatives, the project ensures long-term sustainability and scalability.

General Position Summary
The
Market system and Monitoring, Evaluation, Research, and Learning (MMERL) Advisor
will lead to the implementation of, the childcare interventions, MERL strategy, ensuring all partners understand and adhere to strategy and work plan. This role involves overseeing design and implementation of intervention activities, M&E plan execution, collecting and analyzing data, ensuring programmatic compliance, and facilitating regular learning and feedback sessions. The MMERL Advisor will collaborate closely with technical teams and stakeholders, ensuring effective data management and timely reporting, while also building the capacity of staff and partners through training and support. This role is central to ensuring that project outcomes are measured, lessons are learned, and improvements are continuously made.

Essential Job Responsibilities
Intervention Design & Implementation

• Develop and implement innovative market-based interventions, focusing on childcare service, labor market/employment opportunities and technical and vocational skill development, that address the root causes of market failure and promote inclusive economic growth/market system strengthening.
• Design interventions, concept notes, including viable business models that consider vulnerable women ( Host, Refugees and IDPs) .
• Design interventions that build social cohesion and foster trust among ( Host, Refuge and IDP) communities.
• Identify, assess and on board relevant key market players (implementing partners).
• Map key market actors, value chains, and support services, considering vulnerable women ( Host, Refuge and IDP) communities .

Project Implementation & stakeholder engagement

• Support the Project Manager in planning, implementing, and monitoring project activities.
• Facilitate collaboration and coordination among partners, government, and other stakeholders.
• Review project proposals, concept notes, MoUs, ToRs and technical documents, and provide constructive feedback for quality improvement.
• Facilitate meetings, workshops, and coordination sessions with partners and stakeholders.
• Support the management of implementing partners (IPs), including onboarding, performance tracking, technical guidance, and compliance monitoring.
• Follow up with internal departments such as Procurement, Finance, HR, and Logistics to ensure timely processing of project activities, approvals, and support.
• Oversee the implementation of the MERL activities across various partners, ensuring accurate data reporting, and establishing clear communication and reporting structures.
• Facilitate collaboration with key stakeholders, including government agencies, implementing partners, private sector actors, and the community, to enhance the overall MERL efforts.
• Develop strategies to ensure that project evaluation results are used effectively for program adaptation, advocacy, and scale-up planning.
• Build capacity among team members and partners in research and learning approaches to ensure data-driven decisions are institutionalized throughout the project lifecycle.
• Representing the project at relevant external meetings and conferences to share results, promote collaboration, and advocate for MERL best practices.

STRATEGY & VISION

• Develop and implement a robust Monitoring, Evaluation, Research, and Learning (MERL) framework aligned with the project's objectives and outcomes.
• Lead the design and application of MERL tools, methodologies, and systems to measure the impact of project interventions, ensuring data-driven decision-making.
• Identify opportunities to enhance data collection, analysis, and reporting practices to promote continuous improvement and knowledge sharing across all stakeholders.
• Foster an environment where innovative solutions are applied to monitoring, evaluation, and learning challenges, facilitating a culture of adaptive management.
• Ensuring integration of MERL activities with national and local development agendas, ensuring alignment with global best practices in MERL for development projects.
• Produce timely and high-quality reporting to donors, government, and internal stakeholders.

MEL STRATEGY IMPLEMENTATION AND REVIEW

• Work closely with the Project Manager and lead the implementation of the MERL strategy.
• Ensure that all partners and their staff understand the MERL strategy and its work plan.
• Regularly monitor and review the MERL strategy and activities to ensure adaptability, making changes based on reflections and lessons learned from staff, partners, and stakeholders.
• Collaborate with the Project Manager to promote cross-learning and coordination among technical teams.
• Lead the management of the CNMS (Concept Note Management System), IPTS (Institutional Tracking System), and Tola Data for indicator tracking and reporting.

OVERSIGHT OF M&E PLAN IMPLEMENTATION

• Work closely with the Project Manager and lead the implementation of the M&E plan/Measurement Table.
• Ensure accurate data collection, compilation, consolidation, and analysis.
• Coordinate with the team to ensure timely and accurate data from partners and provide necessary follow-up, including data audits when required.
• Monitor programmatic compliance through document audits and assist partners in performing spot checks and assessments as needed.

INFORMATION MANAGEMENT, DISSEMINATION, AND FEEDBACK

• Coordinate with technical teams and implementing partners to compile and disseminate monthly updates from the region and other reports as required.
• Summarize monthly lessons learned and ensure dissemination with partners.
• Provide weekly updates to the Project Manager to share with stakeholders.
• Assist technical teams in developing, implementing, and analyzing sub-activity evaluations, alerting teams to results provided by the online information system.
• Organize feedback sessions and other platforms with partners, participants, and stakeholders (private and public sectors). Ensure timely responses are provided with the assistance of the Team Lead and Project Coordinator.
• Collect and document case studies and success stories for internal and external sharing.
• Ensure regular and timely reporting from project staff and implementing partners by monitoring receipt of monthly, quarterly, and annual progress reports and following up with partners on non-reporting.
• Conduct quality control tests on incoming data.

TECHNICAL LEADERSHIP AND SUPPORT TO SUB-GRANTEES

• Collaborate with the Project Manager to ensure compliance with branding and marking policies in the field.
• Work with Project Manager to assist partners in developing success stories.
• Organize quarterly M&E workshops with the Project Manager to address identified needs and gaps.

STAFF TRAINING AND CAPACITY BUILDING

• Build the capacity of all relevant team members to develop, review, and maintain an effective M&E system.
• Ensure regular reflection and analysis of program monitoring data and provide evidence-based recommendations and reports in a timely manner.
• Offer ongoing capacity building for incoming staff on M&E and assist the program team in technical learning activities.
• Organize other capacity building initiatives with the Project Manager.

Evaluation AND ASSESSMENTS

• Play a key role in supporting baseline, mid-term, and final evaluations.
• Work with partners on design, field-testing, data collection, and analysis of additional evaluations that may be required at the program level.

ORGANIZATIONAL LEARNING

• Support Mercy Corps' commitment to organizational learning by dedicating 5% of time to personal and professional learning activities that benefit both the organization and individual development.
• Conduct yourself professionally and personally in a manner that reflects well on Mercy Corps and supports its humanitarian mission.

TEAM MANAGEMENT

• Provide technical leadership and mentoring to staff, ensuring that they are equipped with the necessary skills and tools to implement MERL activities effectively.
• Support the recruitment, training, and capacity building of team members involved in data collection, research, and evaluation activities.
• Promote a collaborative work environment, emphasizing the importance of data-driven decision-making, reflection, and knowledge sharing.
• Ensure team members understand the strategic objectives of the MERL framework and their role in achieving those objectives.

FINANCE & COMPLIANCE MANAGEMENT

• Ensure that all MERL activities comply with donor guidelines and Mercy Corps' operational standards.
• Oversee the financial aspects of MERL-related activities, ensuring efficient and transparent use of resources while adhering to the project budget.
• Maintain systems to ensure financial compliance with donor and organizational standards in the collection, processing, and reporting of data.

INFLUENCE & REPRESENTATION

• Represent the project in relevant external meetings and conferences to promote the MERL approach and share project insights.
• Advocate for the importance of evidence-based decision-making and demonstrate how MERL activities contribute to the project's success and impact.
• Engage with donors and partners to share results, learnings, and insights from the project's MERL activities.

GEDSI (GENDER, EQUALITY, DIVERSITY AND SOCIAL INCLUSION)

• Adherence of gender minimum standards
• Allocate budget for GEDSI related activities and staff capacity building on GEDSI
• Make sure GEDSI issues are properly reflected during program management
• Support the organization's commitment to age and gender inclusive team building process
• Promote an inclusive and equitable workplace culture
• Support Staff Capacity Building on Increase staff knowledge of GEDSI
• Ensure that gender, equality, diversity, and social inclusion (GEDSI) principles are embedded in all MERL activities, including data collection, analysis, and reporting.
• Promote inclusive learning and research approaches that reflect the needs of women, youth, and marginalized groups in the project's activities and outcomes.
• Strengthen the capacity of team members to apply GEDSI considerations when designing and implementing MERL strategies.

Additional Duties

• Perform other duties as assigned by the Project Manager

Supervisory Responsibility

• No

Accountability
Reports Directly To:
Project Manager

Technical Line Report To:
Project Manager

Works Directly With:
project Manager

Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge And Experience

• Bachelor's or master's degree in a relevant field (e.g., Social Sciences, Economics, International Development, Statistics) or related field is required or demonstrated equivalent work experience in the field.
• Minimum of 3 years' relevant experience, especially in the areas of Market system ,monitoring and evaluation and learning and knowledge management.
• Advanced knowledge of MSD, Monitoring, Evaluation, Research, and Learning (MERL) practices, including data collection, research methodologies, and impact measurement.
• Familiarity with labor market systems, job matching platforms, childcare service providers, and employment service ecosystems.
• Proven experience in implementing MERL frameworks and ensuring effective integration into program design and implementation.
• Experience in managing large-scale data collection efforts and in the analysis of quantitative and qualitative data.
• Strong analytical, strategic planning, and project management skills.
• Ability to lead data-driven interventions and provide actionable recommendations to improve program performance.

Success Factors

• Fluency in English and Amharic (additional local languages are an asset).
• Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and work effectively under pressure.
• Strong communication and interpersonal skills, with the ability to effectively convey technical information to a diverse audience.
• Excellent presentation, reporting, and negotiation skills.
• Proficiency in Microsoft Office 365 (Word, Excel, Outlook, Teams, PowerPoint) and familiarity with data analysis tools and visualization software.
• Must have the flexibility and resilience to work in challenging environments and embrace adaptive management processes.

Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC
and have signed on to the
Interagency Misconduct Disclosure Scheme
.
We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Application Process
All qualified individuals are invited to apply for the advertised position. All applications, including a CV, three references, and all applicable official papers, must be sent electronically.

Only candidates that are short-listed will be acknowledged and called for interviews.

"Mercy Corps is an equal opportunity employer promoting gender, equity and diversity. Qualified female and young candidates are strongly encouraged to apply. We are committed to empower women and youth."
DEADLINE FOR ALL APPLICATIONS: October 20th , 2025