9 Market Insights jobs in Saudi Arabia

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Business & Market Insights EEMEA

Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers make smarter decisions and drive better outcomes. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting & innovation services in payments and beyond, data insights and analytics solutions as well as loyalty and marketing programs and platforms.

Within the Services organization, the Business & Market Insights product organization is focused on creating and delivering superior products and services that equip our clients with the right data-powered solutions, insights, and advisory services, to drive confident decision-making for better outcomes. This team is accountable for ensuring we are growing our business through thoughtful product road mapping that evolves our solution sets to meet existing and new use cases, influencing global product managers to ensure the solutions in region are effective and partnering with our Services Business Development and Client Services teams to drive relevant go-to-market solutions for our customers in the region.

This role is responsible for the presales and management of Advanced Analytics products in EEMEA region with a special focus on West Arabia division while supporting the broader EEMEA B&MI Advanced Analytics product management team for region-wide initiatives.

Key responsibilities of this role include :

• Owning and driving the P&L aspirations of the Advanced Analytics products in EEMEA, in close coordination with the regional Services business leads and specialist sales teams in the region.
• Determining and driving forward the product innovation agenda and product roadmap in partnership with the global product leads and regional stakeholders.
• Ensuring successful commercialization of new and existing solutions in collaboration with the business development teams and client services teams in the region incl. providing specialist sales support, driving marketing and thought leadership initiatives
• Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
• Interface with Mastercard leadership across the organization to represent the suite of capabilities and products
• Monitor external environment to ensure our solutions remain market leading / competitive

Candidates for this role will likely have answered 'yes' to the following questions :

All About You

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Director, Product Management, Business & Market Insights EEMEA

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Business & Market Insights EEMEA

Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers make smarter decisions and drive better outcomes. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting & innovation services in payments and beyond, data insights and analytics solutions as well as loyalty and marketing programs and platforms.

Within the Services organization, the Business & Market Insights product organization is focused on creating and delivering superior products and services that equip our clients with the right data-powered solutions, insights, and advisory services, to drive confident decision-making for better outcomes. This team is accountable for ensuring we are growing our business through thoughtful product road mapping that evolves our solution sets to meet existing and new use cases, influencing global product managers to ensure the solutions in region are effective and partnering with our Services Business Development and Client Services teams to drive relevant go-to-market solutions for our customers in the region.

This role is responsible for the presales and management of Advanced Analytics products in EEMEA region with a special focus on West Arabia division while supporting the broader EEMEA B&MI Advanced Analytics product management team for region-wide initiatives.

Key responsibilities of this role include:

- Owning and driving the P&L aspirations of the Advanced Analytics products in EEMEA, in close coordination with the regional Services business leads and specialist sales teams in the region.
- Determining and driving forward the product innovation agenda and product roadmap in partnership with the global product leads and regional stakeholders.
- Ensuring successful commercialization of new and existing solutions in collaboration with the business development teams and client services teams in the region incl. providing specialist sales support, driving marketing and thought leadership initiatives
- Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
- Interface with Mastercard leadership across the organization to represent the suite of capabilities and products
- Monitor external environment to ensure our solutions remain market leading/competitive

Candidates for this role will likely have answered 'yes' to the following questions:

- Do you have a track record of successfully managing a P&L?
- Are you passionate about driving smarter decisions and better outcomes for customers?
- Are you comfortable with advanced analytics and AI topics, and addressing client challenges with data driven advisory solutions?
- Are you flexible to engage on strategic issues, drive detailed execution plans to address client needs by directing and managing a high capability team
- Can you lead by example and role up your sleeves to develop/deliver work-product?
- Do you have a background in building products and developing intellectual capital?
- Do you have experience successfully leading teams and developing talent?
- Are you motivated by working in a flat hierarchy and making broad contributions?

All About You

- Experience with data, advanced analytics, AI, technology platforms, and emerging trends
- Proven track record in leading and growing product line P&Ls
- Strong leadership and influencing skills
- Drives a collaborative culture across global and regional teams towards desired outcomes
- Interest in advanced analytics & technology and desire to apply technology to solve problems
- Communicates with impact and demonstrated ability to build relationships with senior executives in a matrixed multi-cultural environment
- Knowledge of the financial services industry (retail banking, digital payments) and the non-financial services sector (retail & commerce, digital players)
- Intellectually curious and passionate about new applications, technologies and solutions
- Bachelor's degree required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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Join one of MENA's fastest-growing AI-powered SaaS startups, backed by the region's most respected investors and recognized by the World Economic Forum as one of the top promising companies. At Lucidya, we're revolutionizing how businesses understand and engage with their Arabic-speaking customers using cutting-edge AI and big data technologies.

Now's your chance to be part of something big, to shape the future of digital customer experiences in the region, right from the heart of Riyadh.

About the Role:

We're looking for a sharp, curious, and culturally attuned Digital Insights Analyst to focus on a single, high-impact client account. You'll dive deep into data to uncover trends, measure campaign performance, and provide actionable insights to senior decision-makers - primarily Social Media and CX Directors.

This project-based role offers you the space to specialize and focus your full attention on a single client, without the distractions of multiple projects. You'll play a direct role in helping brands refine their social strategies and better connect with their audiences.

What You'll Do:

• Track and analyze social media post performance across platforms
• Spot trends, hashtags, and cultural shifts relevant to the brand
• Monitor mentions and conversations for brand reputation insights
• Translate numbers into stories - create impactful reports with clear takeaways and next steps
• Provide feedback to content teams based on data-driven analysis. Ensure quality across all reporting - proofreading, consistency checks, and accuracy reviews
• Collaborate with internal stakeholders to support marketing, sales, and client requests with high-quality insights
  
  

• Saudi nationality (required)
• 2+ years experience in social media, digital marketing, or analytics roles
• Strong analytical thinking and a love for digging into data
• Passion for social media, pop culture, and how people engage online
• Understand the nuances of Arabic-speaking digital audiences
• Are up to date with influencer and trend dynamics in the GCC region
• Clear and confident communicator - comfortable presenting insights to senior teams
• Detail-obsessed and committed to high standards of accuracy
• Ability to give and receive constructive feedback
• Excellent writing and reporting skills
• Time management and independence - you know how to meet deadlines and manage priorities
• A collaborative mindset - you're not just a numbers person, you're a team player
  
  

• Work with a regionally celebrated tech company that's reshaping customer experience
• Join a mission-driven team working at the intersection of AI, data, and human behavior
• Gain exposure to top-tier brands and national-scale initiatives
• Be part of a supportive, fast-paced, and learning-focused environment.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries IT Services and IT Consulting

Get notified about new Insights Analyst jobs in Riyadh, Riyadh, Saudi Arabia .

Riyadh, Riyadh, Saudi Arabia 11 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

A leading global market research company is seeking an Account Director with a strong background in qualitative research to lead their Riyadh office in Saudi Arabia. The successful candidate will be fully responsible for achieving profitability and revenue targets across a diverse client portfolio. They will provide strategic marketing insights based on market research data, ensuring high-quality deliverables within deadlines.

Key responsibilities include:

1. Driving growth and profitability within designated sectors, contributing to the annual business plan.
2. Developing solutions to overcome barriers to profitability and growth.
3. Achieving annual gross margin and profit targets.
4. Pricing strategies to ensure success and profitability.
5. Managing revenue of 3-4 million AED.
6. Generating RFPs and maintaining the integrity of proposals and pitches.
7. Designing projects within budget while maximizing client spend.
8. Collaborating with teams and suppliers to improve processes for client benefit.
9. Negotiating with clients on project scope changes.
10. Ensuring client deliverables meet expectations and exemplify excellence.
11. Demonstrating thought leadership in the market research field.
12. Identifying and developing new clients, while nurturing existing relationships through research excellence.
13. Understanding client business and market dynamics thoroughly.
14. Motivating the team through clear communication and leadership.
15. Leading account strategy development and team communication.
16. Setting objectives and development plans for direct reports aligned with company strategy.

Language requirements:

• Arabic - Fluent/Excellent
• English - Fluent/Excellent

Additional requirements:

• Own a car and have a driving license.

• Educational background in a related field (BA/MA/BCom).
• Minimum of 6 years relevant experience in market research and analysis.
• Managerial experience.
• Knowledge of qualitative and quantitative research methodologies.
• Ability to advise on research methodologies and products.
• Data analysis and interpretation skills.
• Understanding of marketing processes and project management.
• Excellent presentation skills.
• Proficiency in Microsoft Office.
• Fluency in Arabic and English.

HR Source Consulting is a leading Human Resources consultancy serving clients across the MENA region. We specialize in HR planning and solutions across various sectors including IT, media, FMCG, and more. We provide tailored recruitment, HR services, and solutions such as salary surveys, outplacement, and relocation services. Our goal is to deliver comprehensive HR solutions at all organizational levels, ensuring client satisfaction through dedicated service and expertise.

Department: Market Research / Project Management

Employment Type: Freelance

Location: Saudi Arabia

FMC Group is a German-owned full-service consulting company with 25 years of experience supporting international companies with market entry and business development in emerging markets. We currently operate in Turkey, North Africa, the UAE, and Singapore, and we are now expanding our presence in Saudi Arabia.

Our Research Services Competence Centre provides tailored B2B market research, partner search, and market visits across various industrial and professional sectors. To support this growth, we are looking for freelance consultants in Saudi Arabia with a strategic mindset and strong business orientation.

• Conducting in-depth desk research using local and regional sources, databases, and publications
• Identifying and interviewing industry experts, companies, and relevant stakeholders to gather firsthand insights
• Analyzing findings and preparing clear, structured reports in English
• Collaborating with the FMC team remotely and providing cultural or other business insights
• Providing on-the-ground support during fieldwork or client engagements as required

· Bachelor’s degree (Master’s degree preferred)

· Minimum 5 years of business experience, ideally in business development, strategic planning, consulting, or market research in B2B/industries

· Strong understanding of the business landscape in Saudi Arabia; GCC experience is a plus

· Experience with industry or company research, mapping stakeholder ecosystems, and structuring findings

· Native-level Arabic and excellent English communication skills (verbal and written)

· Proficient in Microsoft Office (Excel, Word, PowerPoint)

· Analytical thinker with attention to detail and structured working style

· Reliable, self-motivated, and detail-oriented

· Comfortable with remote collaboration and flexible schedules

· No travel restrictions (in case occasional in-person meetings are needed)

What We Offer

· Flexible project-based collaboration with an international consulting firm

· Opportunity to work on impactful projects with global clients

· Remote working setup with autonomy and cross-border engagement

· Long-term collaboration opportunities in future projects across the region

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description
Generic Accountabilities:
Strategic Contribution
• Develop and ensure effective cascading of the strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
• Drive the continuous achievement of quality and customer experience standards in line with the overall business strategy.
People Management
• Manage the effective achievement of assigned objectives through the leadership of the department by setting of individual objectives, managing performance, developing, and motivating staff to maximize sectional performance.
• Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the organization.
Budgeting and Financial Performance
• Manage the preparation and recommend the department budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.
Policies, Systems, Processes & Procedures
• Manage the effective implementation of department policies, procedures and controls covering all areas of assigned department activities so that all relevant procedural/regulatory requirements are fulfilled while delivering a quality, cost-effective service.
Continuous Improvement
• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
Customer Service Excellence
• Manage the implementation of processes for successful client relationship management to enhance the customer journey in line with SPL s customer experience strategy.
• Review and enhance customer experience management processes and procedures, monitor compliance to defined quality standards to ensure productivity and consistency of process performance.
• Lead and guide the team to ensure proactive engagement with clients and provide solutions to achieve optimum client satisfaction and brand loyalty for SPL.
Reporting
• Ensure that all department reports are prepared timely and accurately and meet SPL requirements, policies, and quality standards.
Job Specific Accountabilities:
• Collaborate with data analysts to translate consumer data into functional and accessible information that can help the organization change or revise a product, service, marketing strategy, or sales tactic.
• Manage strong client and vendor relationships to deliver consumer information that has a direct effect on the organization s business goals and ROI.
• Manage the building of industry benchmarking to forecast market risks to SPL s market positions and execute mitigation plans.
• Develop internal market insight tools and capabilities not relying only on agency services
• Provide insight on new opportunities to target from local and global market research.
• Support in the collection and study of information about customers, sales trends, products, and services to achieve SPL s future business and marketing plans.
Skills
• Sales Strategy & Planning
• Data analytical skill set (MS Excel and PPT)
• Market Insights
• Sales Concepts Knowledge
• Sales Lead Generation / Management
• Revenue Forecasting
• Customer Complaint Management
• Relationship Management

Company Industry

• Logistics
• Transportation
• Warehousing
• Courier

Department / Functional Area

• Marketing
• Brand Management
• Marketing Research
• Digital Marketing

Keywords

• Market Intelligence And Research Director

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