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11 Managing Associate jobs in Saudi Arabia

Associate Managing Consultant (Dutch Speaking)

Riyadh, Riyadh Mastercard

Posted 3 days ago

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors Client Services - Marketing
Manager Marketing Services - Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
· Lead client engagements across a range of industries and problem statements
· Develop and/or lead marketing strategies and programs for large, regional, and global clients by working with technology and data
· Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
· Lead team to effective marketing strategies and recommendations, and deliver impactful client presentations while growing team members' roles and skills
· Provide marketing expertise and day-to-day project delivery team leadership, support evolution of solutions with innovation and create a collaborative and inclusive environment for all levels
· Manage relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
· Provide on-the-job training, coaching, and mentorship to junior consultants
Qualifications
Basic qualifications
· Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
· Experience coaching and managing teams across multiple engagements with third parties
· Experience managing key vendor and client relationships
· Knowledge of business KPIs, financials, and organizational leadership
· Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
· Ability to provide perspective on industry and marketplace
· Advanced Word, Excel, and PowerPoint skills
· Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
· Ability to communicate effectively in English and the local office language (if applicable)
· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
· Ability to travel to client sites on a semi-regular basis
Preferred qualifications
· Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
· Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
· Experience with data visualization tools (e.g., Tableau, Power BI)
· Experience leading development and implementation of solutions and measuring impact on clients' business
· Experience generating new knowledge or creating innovative solutions for a firm
· Relevant industry expertise and/or experience in product, sales, or marketing technology
· MBA or master's degree with specialization in marketing or digital (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Manager - Business Management

Riyadh, Riyadh Saudi Networkers Services

Posted 13 days ago

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Job Description

The Role
The role holder is responsible for leading GTRF Business Management functions comprising of GTRF Development & Control (DCU) & Governance covering below details functional areas. Technology & Process Improvement 1. Monitor and proposing corrective measures for the customer complaints (internal/external). 2. Monitor digital transaction flows and GTRF overall performance. 3. Contribute effectively to post-integration related requirements/initiatives 4. Observe possible improvements with the digital initiatives and provide recommendations to the Head of GTRF- Business Management for implementation. 5. Coordinate with Product team for the implementation of new digital initiatives/systems. 6. Maintain remote working environment for employees and clients’ adhering to health & safety protocols, and as part of digitization and business continuity initiatives. Optimization 1. Contribute to the development of GTRF strategy and annual plans, monitor execution and update regularly. 2. Attend periodic SLA meetings. 3. Conduct regular discussions with internal stakeholders. 4. Refer if any observations on global & local market changes to product team. 5. Maintain close contacts with the Group GTRF for any update and apply best practices with Bank GTRF-Services. 6. Provide inputs for monthly/quarterly/semiannual and annual newsletter/insights on GTRF. initiatives/achievements which to be shared with GTRF MT. 7. Ensure employee & customer health & safety in line with bank’s and regulatory guidelines. 8. Monitor group level developments related to GTRF and recommend to apply as appropriate for Bank GTRF 9. Ensure celebrating GTRF success. People Management & Development 1. Organize necessary knowledge improvement sessions using the resources within the GTRF team, L&D/HR and external resources and Contribute to awareness sessions on operational aspects for GTRF teams. 2. Monitor and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the department. 3. Organize employee performance rewards & recognition scheme, and entertainment activities. 4. Encourage employee ideas, assess, decide and motivate. 5. Encourage and promote the Bank new culture and values. Risk & Control 1. Collaborate and work together with GTRF internal stakeholders as well as Compliance, Legal, ORIC, WMR etc. 2. Develop team awareness on operational incidents and implement mitigation plans. 3. Regular review of existing processes and provide recommendations to Head of GTRF- Business Management for maintenance & improvements. 4. Ensure all operational guidelines are updated, circulated and attend immediately for any reported violations to apply necessary corrective measures. 5. Ensure all reported/referred findings are attended & closed promptly whether through Helios or directly. 6. Governs implementation of GTRF policies and processes (operational, regulatory, financial, informational, reputational and audit risks) and provide feedback on the referred FIM’s / BRCC and workflow updates. 7. Reviews implementation of the internal control systems in line with relevant operating procedures and regulatory requirements and take corrective action based on audit findings. 8. Vetting the non-standard LG & D/C texts and structure transactions.

Requirements
1. Banking qualification with work experience - A Banking degree/diploma or equivalent course from a known university/college along with a minimum of 5-10 years of subject experience in a Financial organization. 2. Knowledge of Trade Services - By having worked for at least 5-10 years in the Trade Services domain, out of which at least 5 years must be at an executive level. 3. Ability to display and drive ownership for achieving business objectives by leading the delivery of high-quality work through effective planning and efficient processes - By working for a large organization for not less than 5-10 years in a managerial position where the role holder successfully envisioned and led the implementation of new and effective initiatives. 4. Ability to collaborate and communicate effectively - By working in an environment which required significant interaction within and outside the function e.g. other function teams, external customers 5. Ability to interact with internal and external customers in a multi-cultural environment - By working in a corporate with multicultural environment which required interaction with a diverse group of internal and external customers. 6. Ability to negotiate successfully with internal and external parties - By having past experience in a role which involved significant amount of negotiation abilities.

About the company
Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology. Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas. We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.
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Business Continuity Management

New
SAR80000 - SAR120000 Y Masdr - مصدر

Posted today

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Job Description

Role Overview:

This role ensures the organization is resilient and prepared to respond effectively to disruptions by leading Business Continuity Management (BCM) programs and coordinating recovery plans. Responsibilities include developing and maintaining BCM frameworks, conducting risk assessments, coordinating business impact analyses, and supporting crisis management and recovery strategies across the organization.

Key Responsibilities:

  • Develop, implement, and maintain the Business Continuity Management (BCM) framework and policies
  • Conduct Business Impact Analyses (BIAs) and Risk Assessments
  • Coordinate the development and testing of Business Continuity and Disaster Recovery plans
  • Support Crisis Management teams during incidents and ensure timely communication
  • Facilitate training, workshops, and awareness sessions on BCM practices
  • Prepare reports, metrics, and recommendations for senior management

Qualifications & Experience:

  • Bachelor's degree in Business Administration, Risk Management, Information Security, or related field
  • Preferred: Master's in Risk Management, Business Continuity, or Crisis Management
  • 3–6 years of experience in business continuity, risk management, or disaster recovery roles
  • Experience in government, semi-government, or large-scale organizations is preferred

Key Competencies:

  • Strong knowledge of Business Continuity standards (ISO 22301, NFPA 1600, or equivalent)
  • Proven ability to conduct BIAs, Risk Assessments, and continuity planning
  • Experience in developing and testing BCM/DR frameworks
  • Strong communication, documentation, and stakeholder management skills
  • Ability to coordinate cross-functional teams under pressure

Certifications (Preferred):

  • CBCI (Certificate of the Business Continuity Institute)
  • ISO 22301 Lead Implementer or Lead Auditor
  • DRII (Certified Business Continuity Professional – CBCP) or equivalent
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Manager - Business Process Management

Riyadh, Riyadh Arthur Lawrence

Posted today

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Overview

Arthur Lawrence is urgently looking for a Manager – Business Process Management for a client in Riyadh, KSA. Kindly review the Job requirements below. Your immediate application will enable us to place you successfully.

Qualifications
  • 7+ years of experience in business process management & improvement
  • Experienced in banking policies & procedures, project management, strategic planning, and financial management
  • Proficiency in reporting, documentation, and technical analysis
  • Bachelors/Masters degree in finance, banking or a related field
About Us

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.

Acknowledgements from Industry Peers
  • Winner of Entrepreneur 360 Award (2019).
  • IAOP Award; Ranked in top 100 internationally.
  • Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest growing companies in America.
  • Named one of the top ten fastest growing businesses in Houston in 2016.
  • Ranked 25th in the HBJ’s Fast 100 Private Companies Award in 2017.
Our Seven Pillars

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

#J-18808-Ljbffr

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Business Process Management Consultant

New
SAR90000 - SAR120000 Y Norconsult Telematics

Posted today

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Job Description

Position Objective:

The Business Process Management (BPM) Consultant is responsible for evaluating, designing, and optimizing organizational processes to improve efficiency, compliance, and alignment with international best practices. The role involves process assessment, documentation, benchmarking, policy development, performance monitoring, and capability building for sustainable process management.

Job Description & Responsibilities:

  • Evaluate and analyze current business processes, procedures, and related policies to identify gaps, redundancies, and opportunities.
  • Design and document new or improved business processes aligned with organizational goals using BPM standards (e.g., BPMN).
  • Draft, review, and update process-related policies and procedural manuals to ensure clarity and compliance.
  • Conduct benchmarking activities to align internal processes with industry best practices (APQC, ISO, EFQM).
  • Recommend and implement process optimization strategies to enhance efficiency and reduce waste.
  • Support process changes, monitor outcomes, and measure results through KPIs and dashboards.
  • Provide coaching and knowledge-transfer sessions to internal teams to strengthen BPM capabilities.
  • Encourage adoption of continuous improvement practices and accountability across departments.

Qualifications & Experience:

  • Bachelor's degree in Industrial Engineering, Business Administration, Quality Management, or related field (Master's degree preferred).
  • Minimum 10 years of hands-on experience in BPM, process improvement, and policy development.
  • Professional certifications preferred: Lean Six Sigma, CBPA, BPM, PMP, ISO.
  • Proven experience with process modeling tools (especially ARIS) and strong skills in Microsoft Excel, PowerPoint, and Visio.
  • Deep knowledge of international standards and frameworks such as APQC and ISO 9001.
  • Strong analytical, documentation, and process design skills.
  • Prior experience in government or semi-government entities with knowledge of governance and public sector operations.
  • Fluent in Arabic and English (Arabic mandatory).
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eProcess Business Process Management/Oracle

New
SAR90000 - SAR120000 Y Valleysoft

Posted today

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Job Description

Valleysoft is a premier IT solutions provider, committed to delivering innovative and effective business solutions that empower organizations to excel. We specialize in optimizing business processes through technology, helping our clients navigate the complexities of digital transformation.

We are currently seeking an eProcess Business Process Management (BPM) Consultant with expertise in Oracle to join our dynamic team. In this role, you will be responsible for analyzing, designing, and implementing efficient business processes using Oracle BPM tools to enhance organizational performance.

The ideal candidate will have a strong background in business process management methodologies, experience with Oracle BPM solutions, and the ability to drive process improvements. If you are enthusiastic about leveraging technology to optimize business operations and have the capability to work closely with cross-functional teams, we encourage you to apply

Requirements

Responsibilities:

  • Analyze existing business processes and identify areas for improvement through Oracle BPM solutions.
  • Design and implement effective business process management strategies and workflows using Oracle BPM software.
  • Collaborate with business stakeholders to gather requirements and translate them into functional specifications.
  • Facilitate workshops to map out current state processes and identify desired future state processes.
  • Monitor and analyze process performance metrics to ensure effectiveness and efficiency.
  • Provide training and support to users on BPM solutions and process management best practices.
  • Document processes, workflows, and BPM configurations for reference and compliance.
  • Stay updated on industry trends and Oracle BPM advancements to provide best-in-class consulting services.

Requirements:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • 3-5 years of experience in Business Process Management or similar roles, with specific experience in Oracle BPM.
  • Proven knowledge and experience implementing Oracle BPM solutions.
  • Strong understanding of business process modeling, design, and methodologies.
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Strong verbal and written communication skills, with the ability to present complex concepts clearly.
  • Project management skills, with the capacity to manage multiple tasks and projects simultaneously.

Skills:

  • In-depth knowledge of Oracle BPM tools and platforms.
  • Experience with process mapping and modeling tools.
  • Ability to collaborate effectively with technical and non-technical stakeholders.
  • Familiarity with Agile methodologies is desirable.
  • Automation of internal processes. This system built using Oracle BPM and has its portal that built by ADF pages. Starting from process design forms, to establishing dB relationships are defined for each new process, in this application. 15 processes are covered so far in the tool like Facility management, Material Manageemnt, Security, ID Card Management, Corporate communication, New employee process, Parking, Extern trainings etc.
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Facility Management Business Partner

New
SAR90000 - SAR120000 Y Dallah Hospital

Posted today

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Job Description

  • Follow all relevant policies, processes, standard operating procedures, and instructions and ensure work is carried out in a controlled and consistent manner.
  • Promote the implementation and adherence to relevant policies, processes, and operating procedures to others.
  • Contribute to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of department processes, cost reduction, and productivity improvement.
  • Apply safety, quality, and environmental management policies, procedures, and controls to ensure safety, legislative compliance, delivery of high-quality service, and a responsible environmental attitude.
  • Build high levels of trust and understanding with key internal and external stakeholders to promote full compliance with industry regulations and promote a broader understanding of Dallah Health's interests and practices.

  • Align all facility management activities with the hospital's strategic objectives, patient safety goals, and MOH requirements

  • .Support the Head of Facility Management in ensuring operational excellence, regulatory compliance, and continuous accreditation readiness
  • .Act as a trusted partner to internal stakeholders, gathering requirements, addressing facility-related issues, and driving service improvement
  • .Contribute to budgeting, resource planning, and performance monitoring to ensure cost-effective operations
  • .Stakeholder Engagemen
  • tServe as the main point of contact for clinical departments, nursing units, administrative areas, and support services for facility management-related needs
  • .Facilitate clear, proactive communication on planned maintenance, shutdowns, renovations, or infrastructure projects
  • .Gather feedback on facility services, identify gaps, and ensure timely resolution of issues
  • .Work with the Facility Management leadership team to develop annual plans for preventive maintenance, renovations, upgrades, and energy-saving initiatives
  • .Coordinate with Engineering & Maintenance teams to align work schedules with hospital operations, minimizing disruptions
  • .Monitor service delivery KPIs and help develop improvement initiatives
  • .Support compliance with MOH building regulations, Civil Defense safety codes, and CBAHI/JCI accreditation requirements
  • .Assist in audits and inspections by maintaining readiness of facility documentation, plans, and reports
  • .Ensure stakeholder requirements are addressed in line with infection control and patient safety standards
  • .Collect and analyze data on facility service performance, response times, and user satisfaction
  • .Prepare regular status reports and presentations for senior management and department heads
  • .Recommend solutions for recurring issues, service delays, or resource constraints
  • .Support the Facility Management leadership in managing outsourced service contracts for maintenance, cleaning, waste management, and pest control
  • .Liaise with vendors to coordinate work delivery in areas affecting clinical services
  • .Identify opportunities to optimize workflows, energy efficiency, and cost savings
  • .Promote sustainability and green building practices where applicable
  • .Participate in internal improvement projects or committees related to facility management and support services

**.

Knowledge and Experien**

  • ceMinimum 7–10 years of progressive experience in facility management, engineering services, or healthcare operations, with at least 3 years in a coordination, stakeholder-facing, or supervisory rol

e.Education and Certificatio

  • nsBachelor's degree in Engineering, Facilities Management, Healthcare Administration, or a related fiel

d.

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Business Development project management

New
SAR120000 - SAR240000 Y Spaces

Posted today

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Job Description

Company Description

SPACES is a Riyadh-based general contracting and construction company established in 2007. We specialize in architecture, civil engineering, and environmental services, offering innovative, high-quality solutions across residential, commercial, administrative, and hospitality sectors. Our dynamic, young team is driven by creativity and collaboration, striving to deliver sustainable, purpose-driven spaces.

Role Description

This is a full-time, on-site role for a Business Development Project Manager located in Riyadh. The role involves managing day-to-day business development activities, including lead generation, market research, and customer service. The Project Manager will be responsible for developing strategies to expand business opportunities, maintaining client relationships, and ensuring project milestones and objectives are met.

Qualifications

  • Analytical Skills and Market Research abilities
  • Excellent Communication skills
  • Lead Generation and Business Development experience
  • Strong Customer Service skills
  • Proven project management capabilities
  • Ability to work collaboratively within a team
  • Experience in the general contracting and construction company  industry is a plus
  • Bachelor's degree in Business Administration, Marketing, or a related field
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Facility Management Business Partner

New
SAR70000 - SAR120000 Y لدله الصحية

Posted today

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Job Description

Facility Management Business Partner

Posted On: Tuesday, September 16th, 2025

Description

Follow all relevant policies, processes, standard operating procedures, and instructions and ensure work is carried out in a controlled and consistent manner.

Promote the implementation and adherence to relevant policies, processes, and operating procedures to others.

Contribute to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of department processes, cost reduction, and productivity improvement.

safety, quality, and environmental management policies, procedures, and controls to ensure safety, legislative compliance, delivery of high-quality service, and a responsible environmental attitude.

Build high levels of trust and understanding with key internal and external stakeholders to promote full compliance with industry regulations and promote a broader understanding of Dallah Health's interests and practices.

Align all facility management activities with the hospital's strategic objectives, patient safety goals, and MOH requirements.

Support the Head of Facility Management in ensuring operational excellence, regulatory compliance, and continuous accreditation readiness.

Act as a trusted partner to internal stakeholders, gathering requirements, addressing facility-related issues, and driving service improvement.

Contribute to budgeting, resource planning, and performance monitoring to ensure cost-effective operations

Stakeholder Engagement

Serve as the main point of contact for clinical departments, nursing units, administrative areas, and support services for facility management-related needs.

Facilitate clear, proactive communication on planned maintenance, shutdowns, renovations, or infrastructure projects.

Gather feedback on facility services, identify gaps, and ensure timely resolution of issues.

Work with the Facility Management leadership team to develop annual plans for preventive maintenance, renovations, upgrades, and energy-saving initiatives.

Coordinate with Engineering & Maintenance teams to align work schedules with hospital operations, minimizing disruptions.

Monitor service delivery KPIs and help develop improvement initiatives.

Support compliance with MOH building regulations, Civil Defense safety codes, and CBAHI/JCI accreditation requirements.

Assist in audits and inspections by maintaining readiness of facility documentation, plans, and reports.

Ensure stakeholder requirements are addressed in line with infection control and patient safety standards

Collect and analyze data on facility service performance, response times, and user satisfaction.

Prepare regular status reports and presentations for senior management and department heads.

Recommend solutions for recurring issues, service delays, or resource constraints.

Support the Facility Management leadership in managing outsourced service contracts for maintenance, cleaning, waste management, and pest control.

Liaise with vendors to coordinate work delivery in areas affecting clinical services.

Identify opportunities to optimize workflows, energy efficiency, and cost savings.

Promote sustainability and green building practices where applicable.

Participate in internal improvement projects or committees related to facility management and support services.

Requirements

Minimum 7–10 years of progressive experience in facility management, engineering services, or healthcare operations, with at least 3 years in a coordination, stakeholder-facing, or supervisory role.

Good understanding of hospital building systems (HVAC, MEP, utilities), maintenance workflows, and healthcare facility standards.

Familiarity with MOH, Civil Defense, CBAHI, or JCI accreditation requirements

Bachelor's degree in Engineering, Facilities Management, Healthcare Administration, or a related field.

Valid membership with the Saudi Council of Engineers

  • Interpersonal skills
  • Communication (written and verbal) skills
  • Negotiating and influencing skills
  • Fluency in Arabic and English

Computer literacy (Word, Excel, PowerPoint)

  • Strong Work Ethic
  • Dependability and Responsibility
  • Possessing a Positive Attitude
  • Adaptability
  • Honesty and Integrity
  • Self-Motivated
  • Motivated to Grow and Learn

Strong Self-Confidence

Summary

Career Level:

Mid level

Languages

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Facility Management Business Partner

New
SAR120000 - SAR240000 Y Dallah Health

Posted today

Job Viewed

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Job Description

Follow all relevant policies, processes, standard operating procedures, and instructions and ensure work is carried out in a controlled and consistent manner.

Promote the implementation and adherence to relevant policies, processes, and operating procedures to others.

Contribute to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of department processes, cost reduction, and productivity improvement.

Apply safety, quality, and environmental management policies, procedures, and controls to ensure safety, legislative compliance, delivery of high-quality service, and a responsible environmental attitude.

Build high levels of trust and understanding with key internal and external stakeholders to promote full compliance with industry regulations and promote a broader understanding of Dallah Health s interests and practices.p>Align all facility management activities with the hospital s strategic objectives, patient safety goals, and MOH requirements.

Support the Head of Facility Management in ensuring operational excellence, regulatory compliance, and continuous accreditation readiness.

Act as a trusted partner to internal stakeholders, gathering requirements, addressing facility-related issues, and driving service improvement.

Contribute to budgeting, resource planning, and performance monitoring to ensure cost-effective operations

Stakeholder Engagement

Serve as the main point of contact for clinical departments, nursing units, administrative areas, and support services for facility management-related needs.

Facilitate clear, proactive communication on planned maintenance, shutdowns, renovations, or infrastructure projects.

Gather feedback on facility services, identify gaps, and ensure timely resolution of issues.

Work with the Facility Management leadership team to develop annual plans for preventive maintenance, renovations, upgrades, and energy-saving initiatives.

Coordinate with Engineering & Maintenance teams to align work schedules with hospital operations, minimizing disruptions.

Monitor service delivery KPIs and help develop improvement initiatives.

Support compliance with MOH building regulations, Civil Defense safety codes, and CBAHI/JCI accreditation requirements.

Assist in audits and inspections by maintaining readiness of facility documentation, plans, and reports.

Ensure stakeholder requirements are addressed in line with infection control and patient safety standards

Collect and analyze data on facility service performance, response times, and user satisfaction.

Prepare regular status reports and presentations for senior management and department heads.

Recommend solutions for recurring issues, service delays, or resource constraints.

Support the Facility Management leadership in managing outsourced service contracts for maintenance, cleaning, waste management, and pest control.

Liaise with vendors to coordinate work delivery in areas affecting clinical services.

Identify opportunities to optimize workflows, energy efficiency, and cost savings.

Promote sustainability and green building practices where applicable.

Participate in internal improvement projects or committees related to facility management and support services.

Desired Candidate Profile

Minimum 7 10 years of progressive experience in facility management, engineering services, or healthcare operations, with at least 3 years in a coordination, stakeholder-facing, or supervisory role.

Good understanding of hospital building systems (HVAC, MEP, utilities), maintenance workflows, and healthcare facility standards.

Familiarity with MOH, Civil Defense, CBAHI, or JCI accreditation requirements

Bachelor s degree in Engineering, Facilities Management, Healthcare Administration, or a related field.

Valid membership with the Saudi Council of Engineers

  • Interpersonal skills
  • Communication (written and verbal) skills
  • Negotiating and influencing skills
  • Fluency in Arabic and English

Computer literacy (Word, Excel, PowerPoint)

  • Strong Work Ethic
  • Dependability and Responsibility
  • Possessing a Positive Attitude
  • Adaptability
  • Honesty and Integrity
  • Self-Motivated
  • Motivated to Grow and Learn

Strong Self-Confidence

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