300 Manager On Duty jobs in Saudi Arabia

12 Sept 2025

Business Unit: Taj Exotica Resort & Spa, The Palm, Duba

Department: Front Office

Description:

About IHCL

Careers at IHCL

Job Objective

Essential Job Tasks

Areas of Responsibility

Required Qualifications

Work Experience

Languages Needed in Position

Key Interfaces- External

Key Interfaces- Internal

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

Responsibilities and Duties:

1. Serves as Duty Manager of the Inpatient & Outpatient Services Departments. Supervises, coordinates and monitors the health care provided in the departments to promote efficient and effective delivery of quality health care.
2. Compliance in daily report in writing to the management / officers and daily phone report to the CEO personally or his designee.
3. Ensures daily reporting of operational notes including census and codes, admission in critical areas, and any other issues requested by the CEO or his designee, including security and safety guidelines, ethical guidelines, and delays in maintenance (within the Fakeeh Health Care facility premises and to / from external facilities).
4. Provides direction and control over all inpatients & Outpatient departments/units activities during assigned period.
5. Communicates with company's approval office regarding any insurance patient or finance for cash issues.
6. Communicates with other healthcare facilities for transfer patients from / to Fakeeh Health Care facility and coordinating with EMS division regarding the transportation process.
7. Takes immediate actions with lifesaving cases admitted in ER after medical justification from the treatment physician.
8. Coordinates with the security department to report traffic accidents brought to the Fakeeh Health Care facility, suspicious patient conditions, and confirmed suicide attempts to MOI.
9. Aligns with Medical Chairpersons, Medical Staff of Inpatient Services, and other staff to coordinate healthcare delivery and implement Fakeeh Care policies and procedures as needed.
10. Maintains frequent contact with patients and their families to solve problems and assure their satisfaction in coordination with the patient experience department.
11. Externally, maintains contact with companies and outside doctors dealing with the Fakeeh Health Care facility, local authorities as assigned and needed (MOH, insurance companies).
12. Ensures the implementation of all Fakeeh Care policies and procedures during the assigned period.
13. Conducts rounds in all outpatients (clinics & ER) and inpatients wards to ensure Fakeeh healthcare providers are meeting patients' needs, solving their problems and enforcing Fakeeh Care policies, including visiting hours, infection control guidelines, and patient transport.
14. Assists with any delays in referrals for inpatients across various specialties (internal medicine, psychiatry, general surgery, neurosurgery, orthopedic, open-heart surgery, ophthalmology, ENT, urology, oncology, etc.).
15. Observes the work activities of the staff and ensure scheduling of the staff (physicians, nursing, allied health, admins) meets work requirements.
16. Supervises the work in the inpatient department, ensuring adherence to the bylaws, rules, and regulations of Fakeeh Care while maintaining awareness of established accreditation standards.
17. Reviews availability and have the authority to allocate beds for patients according to waiting lists for admission and room transfer needs.
18. Attending Emergency cases discharged against medical advice & indefinite the reason of Dama in 15 minutes of notification managed by Social Workers.
19. Communicates with local authorities (MOH, Infectious Disease Office…) for related issues and reports as needed.
20. Duty Manager has the authority to accept referral from other facilities.
21. Covers the duties of the morgue officer in case of unavailability (night shift or absence) and perform their duties according to MOH and Fakeeh Care policies.

Job Requirements :

• Minimum of 1 year of administrative experience in administrative activities for MBBS.
• 5 years of experience in managerial / supervisory role for non-physicians.
• Bachelor's degree in medicine / Non physicians with health care management qualifications / Healthcare worker / Nurse with administration experience.
• Excellent command of both oral and written English & Arabic.

Job Title: Duty Manager

Fakeeh Care Entity: DSFH-R

Division: DUTY MANAGERS

Department: DUTY MANAGERS

Skills and Abilities:

• Must be clearly able to communicate with patients and their families, physicians

and non-medical staff.

• Should possess good organizational skills and be able to work in high stress

situations.

Experience:

• Minimum of 1 year of administrative experience in administrative activities for

MBBS.

• 5 years of experience in managerial / supervisory role for non-physicians.

Education:

Bachelor's degree in medicine / Non physicians with health care management

qualifications / Healthcare worker (Allied Health, Nurse) with administration

experience.

Key Responsibilities and Duties:

1. Serves as Duty Manager of the Inpatient & Outpatient Services Departments. Supervises, coordinates and

monitors the health care provided in the departments to promote efficient and effective delivery of quality

health care.

1. Compliance in daily report in writing to the management / officers and daily phone report to the CEO

personally or his designee.

1. Ensures daily reporting of operational notes including census and codes, admission in critical areas, and any

other issues requested by the CEO or his designee, including security and safety guidelines, ethical guidelines,

and delays in maintenance (within the Fakeeh Health Care facility premises and to / from external facilities).

1. Provides direction and control over all inpatients & Outpatient departments/units activities during assigned

period.

1. Communicates with company's approval office regarding any insurance patient or finance for cash issues.

2. Communicates with other healthcare facilities for transfer patients from / to Fakeeh Health Care facility and

coordinating with EMS regarding the transportation process.

1. Takes immediate actions with lifesaving cases admitted in ER after medical justification from the treatment

physician.

1. Coordinates with the security department to report traffic accidents brought to the Fakeeh Health Care

facility, suspicious patient conditions, and confirmed suicide attempts to MOI.

1. Aligns with Medical Chairpersons, Medical Staff of Inpatient Services, and other staff to coordinate

healthcare delivery and implement Fakeeh Care policies and procedures as needed.

1. Maintains frequent contact with patients and their families to solve problems and assure their satisfaction in

coordination with the patient experience department.

1. Externally, maintains contact with companies and outside doctors dealing with the Fakeeh Health Care

facility, local authorities as assigned and needed (MOH, insurance companies).

1. Ensures the implementation of all Fakeeh Care policies and procedures during the assigned period.

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role
Are you passionate about aviation and thrive in a dynamic and robust setting? We're looking for a dynamic professional to be the heartbeat of our airport operations.

This dynamic role will be responsible for overseeing and coordinating all aspects of ground handling activities during their shift to ensure safe, on-time, and efficient turnaround of flights.

Acting as the senior operational representative on duty, the role ensures compliance with regulatory requirements, airline standards, and customer service expectations.

You will lead the operational team, liaise with internal and external stakeholders, and provides real-time solutions to operational challenges, disruptions, and service recovery situations.

As the primary liaison between airport service providers and airport users, your mandate will be to ensure all passenger and aircraft handling activities comply with established safety and security standards, whilst also providing insights and recommendations for enhancing the efficiency and effectiveness of daily operations.

If you love a fast-paced environment, thrive on making real-time decisions, and enjoy leading teams with purpose and positivity, this role is your runway.

About You
Degree qualified, you will demonstrate at least 5 years of experience in Aviation Ground Operations.

Naturally, you will demonstrate knowledge and an understanding of DCS, weight and balance, ramp handling, dangerous goods regulations, industry regulations, safety standards, and ground operations best practices.

We'd love to hear from you even more if you have professional certification in Aviation, Airport Operations, or Management (IATA, ICAO, or ACI).

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

We like to lead from the front. So, we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions

A little taste of your day-to-day:

Every day is different at IHG, but you'll mostly be:

• Leading the way – managing guest experiences, team performance and hotel operations
• Prioritising workload and ensuring your team deliver authentic, memorable experiences
• Developing your team's skills to drive results that positively impact on hotel performance
• Having authentic conversations with guests to resolve issues, queries or concerns
• Being first point of contact for any critical emergency situations

What We need from you:

• Minimum Diploma or equivalent, some college preferred
• 2 years' front desk/guest service leader experience
• Must be fluent in spoken and written English
• Other languages may be preferred
• Basic mathematics skills
• Excellent communication, problem solving, reasoning and motivational skills
• Long periods of standing in the front desk areas and occasional lifting of heavy items
• Working knowledge of hotel property management systems like Opera beneficial
• Willingness to work evenings and weekends

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

About the Company:

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role:

Are you wired for leadership and passionate about aviation excellence? We're seeking an experienced hands-on professional to lead our Line Maintenance operations.

In this pivotal role, you will be the cornerstone of our aircraft safety operations, directly impacting the reliability and efficiency of our Boeing 787 fleet. Success in this role demands exceptional leadership capabilities, deep technical expertise, and an unwavering commitment to maintaining the highest standards of safety and compliance with GACA Regulations.

This strategic leadership role entails managing and directing line maintenance shift operations, making critical technical operational decisions for aircraft recovery, and ensuring seamless daily operation support. You will oversee defect management and MEL application approvals while maintaining the uncompromising safety standards that define Riyadh Air. Further, you will establish and control airworthiness standards across our entire fleet, providing leadership and mentorship to maintenance teams while coordinating with AOG desk operations and MCC systems.

A Duty Manager keeps operations soaring. You therefore will have a natural passion for operational excellence and ensure that our fleet performs at peak efficiency. Lead, Inspire, Excel

About You:

A minimum Bachelor's degree in Aviation, Engineering or equivalent, you will possess at least 10 years of comprehensive aircraft maintenance experience with extensive line maintenance management expertise.

The following mandatory documents are required and must be uploaded as part of your application:

• Bachelor's degree in Aviation, Engineering or equivalent qualification
• B787 GENX type rating certificate
• GACA Aviation License
• Comprehensive maintenance management experience records
• AMOS software proficiency certification (if available)
• Boeing and/or Airbus fleet experience documentation

You are also required to hold the appropriate security clearance and demonstrate availability for rotating shift patterns essential for 24/7 operations.

This is your opportunity to shape the future of aviation leadership in Saudi Arabia. Bring your expertise and show us why you can command this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

We like to lead from the front. So, we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions

A little taste of your day-to-day:

Every day is different at IHG, but you'll mostly be:

• Leading the way – managing guest experiences, team performance and hotel operations

• Prioritising workload and ensuring your team deliver authentic, memorable experiences

• Developing your team's skills to drive results that positively impact on hotel performance

• Having authentic conversations with guests to resolve issues, queries or concerns

• Being first point of contact for any critical emergency situations

What We need from you:

• Minimum Diploma or equivalent, some college preferred

• 2 years' front desk/guest service leader experience

• Must be fluent in spoken and written English

• Other languages may be preferred

• Basic mathematics skills

• Excellent communication, problem solving, reasoning and motivational skills

• Long periods of standing in the front desk areas and occasional lifting of heavy items

• Working knowledge of hotel property management systems like Opera beneficial

• Willingness to work evenings and weekends

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.