29 Management Program jobs in Saudi Arabia

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**Job Description:**
Parsons is looking for an amazingly talented **Executive Advisor - Program Management** to join our team! In this role you will get to advise and consult on a series of major programs in Saudi Arabia. 
The Executive Advisor shall provide oversight, monitoring, and strategy and delivery advice for program management programs in the Kingdom that will include, but not be limited to, the following:
+ Working closely with our client to provide high-level advice on development and delivery of projects across all functions.
+ Reviewing program management strategies and development/delivery plans.
+ Provide insights into program and project efficiency across all project stages and supply chains.
+ Provide support in understanding how interaction with all stakeholders, especially relevant authorities, is being managed and can be improved.
+ Be part of a high-level group working closely with the client to improve development and delivery performance and have a positive impact on project finances. This will include project reviews and follow-ups to recommended improvements.
+ Will be responsible for preparing executive presentations for our client, detailing strategic, project, and business plan opportunities, setting out findings, recommendations, and follow-up actions.
**What You'll Be Doing:**
+ Part of a team reviewing and analyzing company, program, and project performance, systems, and processes.
+ Working closely with the client team to review program and project performance.
+ Using your superior SME knowledge to pinpoint root causes and recommend solutions for development and delivery improvements across all program and project functions.
+ Analyzing high-level project financial performance and advising on improvements.
+ Part of a team collating and reviewing company, program, and project information.
+ Visiting sites and company offices to meet with the company, development, and delivery staff to review program and project delivery and performance.
+ Part of a team analyzing company, program, and project specifics, leading to observations, findings, and recommendations for improvement.
+ Part of the team following up on the successful close-out of agreed recommendations.
**What Required Skills You'll Bring** :
+ Excellent oral and written communication skills, including submissions and presentations to C-suite level.
+ Ability to lead/coordinate small, high-level SME teams.
+ Proven stakeholder management skills to C-suite and national representation levels.
+ Proven record of accomplishment as a successful Executive in Program Management Projects.
+ 20+ experience in the industry.
+ Experience in Collaborative Project Management or Delivery Partnerships.
+ Advanced negotiation and problem-solving skills.
+ University bachelor's degree in Civil Engineering or a similar field required.
+ Project Management or Construction Management certification or registration.
**What Desired Skills You'll Bring:**
+ University MSc level degree desirable.
+ GCC experience very desirable.
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
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About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

Duties and Responsibilities
The successful candidate shall be responsible for setting a plan to manage a large technical security C4I project. To achieve this goal, the candidate is expected to carry out the following activities:

1. Implement project management processes, procedures, tools, and the skill level of the resources, compare them against industry standards, identify the gaps, and brief the senior management on the findings.
2. Develop a plan to streamline the project management processes and procedures, enhance the project management tools, and improve the skill level of the project management personnel.
3. Control the project using Work Breakdown Structure (WBS), Earned Value Management, and Project Control Methods that incorporate tracking by use of Microsoft Projects or Primavera.
4. Present the plans to the senior management and get approval to proceed.
5. Implement the approved plan using a team of project resources; such a team or multiple sub-teams are expected to be part of the plan. The candidate shall act as the Project Manager for implementing the plan. At a minimum the team/sub-teams are expected to carry out the following activities:
1. Streamline project management processes and procedures ensuring appropriate participation of all stakeholders; recommend organization restructuring if necessary.
2. Ensure appropriate Project Management tools are available or recommend procurement of appropriate tools if the current tools are not adequate.
3. Develop a detailed plan to enhance project management skills of the project management personnel. The plan shall primarily consist of training for the assigned personnel. The training may include in-house training, outside (in-Kingdom or abroad) training including Project Management Professional (PMP) certification from Project Management Institute (PMI).
6. Brief senior management on successful completion of the plan.
7. Develop a mechanism to evaluate and assist the Project Management Personnel to solidify their skills. The candidate shall evaluate/assist in the following activities, which are to be carried out by the Project Management Personnel - this is not an exhaustive list:
1. Review of Statement of Work from Project management perspective with focus on impact analysis, acceptance criteria, etc.
2. Review and approval of the project plan submitted by vendor/contractor with particular emphasis on dependencies and risk analysis.
3. Monitoring the progress against the project plan, identifying the potential and actual issues and risks, and taking corrective action.
4. Ensuring the vendor meets the acceptance criteria and achieving stakeholder acceptance of the product.
5. Holding regular meetings with the vendor/contractor, keeping the management up to date on the project progress, and ensuring all stakeholders are properly engaged at an appropriate level.
6. Generating/maintaining project management related documentation.

Job Specification

Qualifications
The candidate shall have a minimum of Bachelor of Science (B.Sc.) degree in Electrical, Electronics, Communications, or Computer Engineering, or Computer Science. He must be a certified Project Management Professional (PMP) from Project Management Institute (PMI) or equivalent. He must be proficient in the use of desktop applications in general and in MS Project or other Project Management Tools in particular. He must have excellent writing, communication, and interpersonal skills.

Experience
1. The candidate shall have a minimum of fifteen (15) years of experience as Project Manager/Program Manager in deploying C4I Systems, Security Operations Centers, Telecom Networks, and major IT systems/applications.
2. The candidate shall have experience in developing and maintaining detailed project plans or reviewing and approving the project plans submitted by vendor/contractor.
3. The candidate must have experience in managing multiple projects. The experience must include coordination, scheduling, assigning, follow up, and monitoring project activities.
4. The candidate must have experience in project management methodologies in general and PMI Project Management Methodology in particular.
5. The experience must include developing training course materials, conducting On-the-Job Training (OJT), and imparting formal and informal training.
6. The candidate must have experience in developing project management reports for the management or the project sponsor.
7. The candidate shall have experience in managing project deliverables in line with the project plan, recording and managing project issues, and escalating the issues where necessary.
8. Experience in developing and implementing a plan to enhance Project Management capability of an organization is highly desirable.
9. Military background or Security experience is a plus.

Information Technology and Services - Riyadh 11393, Saudi Arabia

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Develop IT PMO Strategic plan and KPIs

Focus on optimizing IT investment, while also looking for opportunities to make IT and business processes more effective and efficient

Understand various ways for building program/project dashboards and reporting

Develop IT PMO new processes

Advise IT executive management on how to perform enhancement activities on methodology, processes, governance, tools and templates

Share best practices from inside & outside SABIC IT organization with IT executive management

Identify, categorize and assess IT Project Mangers skills & levels across all IT functions

Provide gap analysis between the available IT Project Managers skills and the skills needed/required

Motivate, coach and influence IT Project stakeholders on use of the defined and the to be processes, methodologies and tools

Has at least two professional certifications in Program/Project Management

The Role
The role holder is responsible for leading GTRF Business Management functions comprising of GTRF Development & Control (DCU) & Governance covering below details functional areas. Technology & Process Improvement 1. Monitor and proposing corrective measures for the customer complaints (internal/external). 2. Monitor digital transaction flows and GTRF overall performance. 3. Contribute effectively to post-integration related requirements/initiatives 4. Observe possible improvements with the digital initiatives and provide recommendations to the Head of GTRF- Business Management for implementation. 5. Coordinate with Product team for the implementation of new digital initiatives/systems. 6. Maintain remote working environment for employees and clients’ adhering to health & safety protocols, and as part of digitization and business continuity initiatives. Optimization 1. Contribute to the development of GTRF strategy and annual plans, monitor execution and update regularly. 2. Attend periodic SLA meetings. 3. Conduct regular discussions with internal stakeholders. 4. Refer if any observations on global & local market changes to product team. 5. Maintain close contacts with the Group GTRF for any update and apply best practices with Bank GTRF-Services. 6. Provide inputs for monthly/quarterly/semiannual and annual newsletter/insights on GTRF. initiatives/achievements which to be shared with GTRF MT. 7. Ensure employee & customer health & safety in line with bank’s and regulatory guidelines. 8. Monitor group level developments related to GTRF and recommend to apply as appropriate for Bank GTRF 9. Ensure celebrating GTRF success. People Management & Development 1. Organize necessary knowledge improvement sessions using the resources within the GTRF team, L&D/HR and external resources and Contribute to awareness sessions on operational aspects for GTRF teams. 2. Monitor and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the department. 3. Organize employee performance rewards & recognition scheme, and entertainment activities. 4. Encourage employee ideas, assess, decide and motivate. 5. Encourage and promote the Bank new culture and values. Risk & Control 1. Collaborate and work together with GTRF internal stakeholders as well as Compliance, Legal, ORIC, WMR etc. 2. Develop team awareness on operational incidents and implement mitigation plans. 3. Regular review of existing processes and provide recommendations to Head of GTRF- Business Management for maintenance & improvements. 4. Ensure all operational guidelines are updated, circulated and attend immediately for any reported violations to apply necessary corrective measures. 5. Ensure all reported/referred findings are attended & closed promptly whether through Helios or directly. 6. Governs implementation of GTRF policies and processes (operational, regulatory, financial, informational, reputational and audit risks) and provide feedback on the referred FIM’s / BRCC and workflow updates. 7. Reviews implementation of the internal control systems in line with relevant operating procedures and regulatory requirements and take corrective action based on audit findings. 8. Vetting the non-standard LG & D/C texts and structure transactions.

Requirements
1. Banking qualification with work experience - A Banking degree/diploma or equivalent course from a known university/college along with a minimum of 5-10 years of subject experience in a Financial organization. 2. Knowledge of Trade Services - By having worked for at least 5-10 years in the Trade Services domain, out of which at least 5 years must be at an executive level. 3. Ability to display and drive ownership for achieving business objectives by leading the delivery of high-quality work through effective planning and efficient processes - By working for a large organization for not less than 5-10 years in a managerial position where the role holder successfully envisioned and led the implementation of new and effective initiatives. 4. Ability to collaborate and communicate effectively - By working in an environment which required significant interaction within and outside the function e.g. other function teams, external customers 5. Ability to interact with internal and external customers in a multi-cultural environment - By working in a corporate with multicultural environment which required interaction with a diverse group of internal and external customers. 6. Ability to negotiate successfully with internal and external parties - By having past experience in a role which involved significant amount of negotiation abilities.

About the company
Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology. Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas. We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.

Company description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Responsibilities

Your Impact:

Act as the primary Engagement Lead for delivery of large-scale and complex programs for client’s digital business or engineering transformation programs

• Facilitate internal teams and advise clients to connecting solutions and integrating processes to ensure program development is in line with broader goals and objectives of the program

• Define processes and tools needed by teams across all programs enabling successful program implementation and delivery

• Provide guidance on consistent application of project management methodologies that align with strategic plans

• Partner with clients to plan, evolve, and formulate a customer-focused digital business transformation (DBT) strategy; seed, estimate, and facilitate budget planning for value based digital business transformation engagements

• Track and evaluate the delivery metrics of the product teams within the engagement and facilitate continuous improvement to improve flow, quality, and value realization

• Act as a trusted strategic advisor to clients to transform their business by guiding internal leaders and external senior stakeholders on engineering and digital business transformation methods and approaches

• Own or liaise with the Executive PMO to communicate program executional metrics, risks, issues, and dependencies

• Articulate engagement commercial metrics including client outcomes, leakage, burn rate, revenue & margins, etc. to support account health and drive account-level planning within the industry vertical

• Deliver thought-leadership around industry, process, PMO, delivery, and technology on behalf of the organization

Qualifications

Your Skills & Experience:

• Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements

• Experience in the Travel & Hospitality industry or has experience working on projects related to this sector.

• Program management experience in scaled digital implementation leading high performing teams within IT and consulting environment

• Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work

• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data

• Comfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leaders

• Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)

• Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybrid

• Effective leadership, analytical skills, and negotiation skills

• Effective conflict resolution skills

Additional information

Set Yourself Apart With:

Fostering innovation and creative problem solving backed by a strategic fact-base

• A passion for creating unprecedented customer experiences and innovative digital businesses

• Experience in engaging and coaching c-level clients in highly strategic, critical business initiatives

• Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution

• Deep experience in one or more of our industry verticals

• CSM, CPSO, SAFe certified

A successful candidate acts as a fair and trusted strategic advisor for clients. You solve problems quickly – but for the long term, by leading teams to have a measurable impact on the client’s business. Your breadth and depth of highly strategic execution and political savviness enables you to effortlessly traverse complex organizations and supplier landscapes

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Senior Director Agile Program Management - Travel & Hospitality

Join to apply for the Senior Director Agile Program Management - Travel & Hospitality role at Publicis Sapient

Senior Director Agile Program Management - Travel & Hospitality

Join to apply for the Senior Director Agile Program Management - Travel & Hospitality role at Publicis Sapient

Job Description

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Job Description

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Qualifications

Your Skills & Experience:

• Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements
• Experience in the Travel & Hospitality industry or has experience working on projects related to this sector.
• Program management experience in scaled digital implementation leading high performing teams within IT and consulting environment
• Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work
• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data
• Comfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leaders
• Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)
• Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybrid
• Effective leadership, analytical skills, and negotiation skills
• Effective conflict resolution skills
  
  

Additional Information

Set Yourself Apart With

Fostering innovation and creative problem solving backed by a strategic fact-base

• A passion for creating unprecedented customer experiences and innovative digital businesses
• Experience in engaging and coaching c-level clients in highly strategic, critical business initiatives
• Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution
• Deep experience in one or more of our industry verticals
• CSM, CPSO, SAFe certified
  
  

A successful candidate acts as a fair and trusted strategic advisor for clients. You solve problems quickly – but for the long term, by leading teams to have a measurable impact on the client’s business. Your breadth and depth of highly strategic execution and political savviness enables you to effortlessly traverse complex organizations and supplier landscapes

Company Description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Project Management and Information Technology
• Industries IT Services and IT Consulting

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Director - Retail Project Management (RES312) Sub Award and Partners Capacity Building Manager – HIGHLAND RESILIENCE ACTIVITY: ADDIS ABABA, ETHIOPIA

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At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.

With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.

True innovation is born from a powerful culture, fused with meaningful values.

Culture : Fair and courageous

Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.

Ambition and results

Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.

Learning and innovating

Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.

Caring and sharing

A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.

At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,

Values : 1. Respect

2. Frankness

3. Passion

Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.

To know more about us, please visit :

Job Description

Business Continuity Consultant is responsible for the development, implementation, and continuous improvement of the organization’s Business Continuity Management (BCM) program. This role involves designing resilience strategies, conducting risk assessments, managing crisis response, and aligning BCM initiatives with organizational priorities to ensure operational resilience and compliance with global standards.

Key Responsibilities :

• BCM Strategy & Framework : Develop and maintain the enterprise-wide BCM strategy, governance, policies, and procedures in alignment with ISO 22301 and other industry standards.
• Business Impact Analysis (BIA) : Lead regular BIAs to identify critical business processes, interdependencies, recovery priorities, and maximum tolerable downtimes.
• Risk Assessment : Conduct threat and vulnerability assessments to evaluate potential impacts of disruptions on business operations.
• Crisis & Incident Management : Design and execute crisis management protocols. Support incident response and communication plans across all departments.
• Plan Development & Maintenance : Oversee the creation, review, testing, and maintenance of Business Continuity and Disaster Recovery (BC / DR) plans across the organization.
• Testing & Exercises : Plan and execute tabletop exercises, simulation drills, and recovery tests; report outcomes and drive continuous improvement.
• Stakeholder Engagement : Collaborate with cross-functional teams, senior leadership, IT, risk, facilities, and external vendors to ensure alignment and readiness.
• Regulatory Compliance : Ensure BCM practices meet regulatory, audit, and internal compliance requirements.
• Training & Awareness : Develop training content and conduct awareness programs to embed a culture of resilience across the organization.
• Reporting : Prepare reports and dashboards for senior management and regulators on BCM maturity, risks, test results, and improvement actions.

Qualifications

• Bachelor’s or Master’s degree in Risk Management, Business Administration, Information Security, or a related field.

8+ years of progressive experience in Business Continuity, Risk Management, or Crisis Management.

Professional certifications such as CBCP (Certified Business Continuity Professional), MBCI (Member of the Business Continuity Institute), or ISO 22301 Lead Implementer are highly preferred.

Strong understanding of ISO 22301, NIST, FFIEC, and other BCM standards.

Proven experience in conducting BIAs, DR tests, and managing crises in large organizations.

Excellent communication and stakeholder engagement skills, with the ability to influence at all levels.

Strong analytical, leadership, and project management capabilities.

Additional Information

Business Unit : Strategy & Transformation

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Tech for People Unlocks the Future

At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.

Company Description

With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.

Devoteam Culture & Values:
True innovation is born from a powerful culture, fused with meaningful values.

Culture:

• Fair and courageous: Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
• Ambition and results: Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth, and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment.
• Learning and innovating: Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
• Caring and sharing: A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.

At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers.

Values:
1. Respect
2. Frankness
3. Passion
Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.

To know more about us, please visit:

Job Description

Summary Introduction:

We are seeking an experienced Business Process Management (BPM) professional with at least 5 years of hands-on experience across diverse operational improvement projects. The ideal candidate will possess a solid understanding of BPM principles, methodologies, and tools, with a proven ability to drive business process optimization.

Key Responsibilities:

• Stakeholder Engagement: Conduct interviews and workshops with business process owners and subject matter experts to understand and map existing processes.
• BPM Techniques Application: Apply BPM techniques, including process modeling (BPMN 2.0), business rule definition, data use analysis, and workflow optimization.
• Process Analysis and Design: Design and analyze current (As-Is) process flows, break down and structure business processes into hierarchical levels, identifying processes, sub-processes, activities, and tasks.
• Process Improvement: Define and track performance metrics (KPI) for processes. Identify bottlenecks and inefficiencies and recommend or implement process redesign to meet performance targets and objectives.
• BPM Tool Expertise: Experience with BPM modeling tools such as ARIS (preferred), Bizagi, Signavio, iServer, and Bizzdesign, to create and manage process models.
• Root Cause Analysis: Analyze processes to identify issues related to cost, quality, effectiveness, and efficiency. Trace the source of problems and work towards effective solutions.
• Documentation & Reporting: Document process policies and procedures, creating comprehensive process manuals for continuous improvement and operational consistency.

Qualifications

• Strong understanding of process performance measurement and optimization.
• Hands-on experience with BPM tools, particularly ARIS.
• Experience in analyzing and redesigning business processes to meet strategic objectives.
• Ability to work collaboratively with cross-functional teams to drive change.

Additional Information

Business Unit: Strategy & Transformation

Level: Mid Level

Seniority level: Mid Level
Employment type: Full-time
Job function: Consulting
Industries: Business Consulting and Services #J-18808-Ljbffr

Overview

Job Title: Senior Telecom Business & Process Expert

Location: Riyadh, Saudi Arabia

Engagement Type: Contract

Duration: 4 Months (possibility of extension)

Role Overview

We are seeking two senior-level Business and Process Experts with deep telecommunications experience. The successful candidates will be responsible for leading business process re-engineering initiatives, focusing on analyzing and designing future-state process architectures for telecom operators.

Key Responsibilities

• Conduct comprehensive analysis of existing business processes, operating models, and value chains within telecom operators, with a specific focus on B2B domains.
• Lead design workshops and collaborative sessions with stakeholders from various business units.
• Design and document end-to-end process architectures and create detailed process designs (L1-L4) within a designated BPM tool.
• Drive process re-engineering activities to identify optimization opportunities, reduce inefficiencies, and improve automation.
• Perform rigorous process quality assurance to ensure all designs are robust, coherent, and aligned with business goals.
• Act as a subject matter expert on telecom business processes, providing guidance on industry best practices and operating models.

Mandatory Qualifications & Experience

• Extended experience in a management consulting or senior internal role working directly with the business areas of telecom operators.
• Deep, hands-on understanding of telecom business, specifically B2B, including organization, operating model, and value chains.
• Significant, proven experience in the process domain, specifically:
• Business Process Re-engineering (BPR)
• Process Architecture analysis and design
• Conducting process design workshops
• Detailed process design in a BPM tool (Preference for ARIS)
• Process Quality Assurance
• Excellent analytical, facilitation, and client-facing communication skills.

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