180 Mall Retail jobs in Saudi Arabia

Job Description

Position Title:
Retail Sales Manager

Department:
Sales Department

Reports to:
CEO

General Objective of the Role:

The Sales Manager aims to balance meeting customer needs with achieving company goals through:

1. Achieving sales growth and increasing revenue.
2. Developing effective sales strategies.
3. Managing and motivating the sales team to ensure optimal performance.
4. Building strong customer relationships to increase loyalty.
5. Analyzing the market to identify opportunities and challenges.
6. Improving processes to enhance efficiency.

Qualifications and Requirements

• Academic Qualifications:
• Bachelor's degree in Business Administration, Marketing, or a related field.

Requirements:

1. Practical experience in the same field (
   5–7 years
   ), preferably including work in retail companies.
2. Experience in developing and implementing sales strategies.
3. Experience with ERP systems such as Oracle or SAP.
4. Familiarity with CRM systems and sales analysis tools.
5. Proficiency in Microsoft Excel.
6. Strong communication skills with customers.

Key Roles and Responsibilities:

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve business goals.
• Analyze market trends and competitor activities to identify growth opportunities.
• Prepare sales forecasts and set performance targets for the team.

Team Leadership and Management:

• Recruit, train, and guide the sales team to improve performance.
• Monitor team performance, provide constructive feedback, and ensure accountability.
• Foster a positive and collaborative work environment to ensure team success.

Customer Relationship Management:

• Build and maintain strong relationships with key customers and stakeholders.
• Address customer needs and concerns promptly to ensure satisfaction.
• Develop long-term partnerships with customers to encourage repeat business.

Sales Operations and Reporting:

• Monitor and analyze sales data to identify trends and areas for improvement.
• Prepare detailed sales reports and present them to senior management.
• Oversee contract negotiations, pricing strategies, and customer agreements.

Company Description

RAWAFD INTERNATIONAL COMPANY prioritizes the highest security and safety standards, particularly in dealing with gas types such as LPG, SNG, and LNG. With over 30 years of experience in the industry, our technical staff are highly qualified and specialized. We also provide equipment and devices that meet the highest safety standards and international specifications.

Role Description

This is a full-time, on-site role for a Retail Sales Manager located in Riyadh, Saudi Arabia. The Retail Sales Manager will be responsible for overseeing daily sales activities, ensuring excellent customer service, and managing the sales team. Additional tasks include achieving sales targets, developing sales strategies, and enhancing customer experience to maximize store performance.

Qualifications

• Experience in Retail Sales and Sales skills
• Excellent Communication and Customer Service skills
• Proven ability in enhancing Customer Experience
• Leadership and team management skills
• Strong analytical and problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Bachelor's degree in Business, Marketing, or related field

About Lebara Mobile KSA

Labara Mobile KSA is a
leading telecommunications company
and a
multi-award-winning virtual network operator (MVNO)
providing high-quality mobile services across the Kingdom. We operate in the
telecom industry
, focused on transforming the sector by delivering affordable, reliable, and customer-centric products that help people stay connected with their loved ones around the world.

Job Objective:

• Provide excellent customer service at the main showroom and achieve targeted sales goals.

Key Duties & Responsibilities:

• Greet customers professionally and courteously.
• Demonstrate strong persuasion and sales skills.
• Understand customer needs and recommend appropriate solutions.
• Address customer issues or escalate them to the concerned department when necessary.
• Sell SIM cards (postpaid and prepaid).
• Ensure customer satisfaction with products and services.
• Monitor stock levels and report shortages to the supervisor.
• Attend meetings and training sessions on new products and services.
• Maintain punctuality and demonstrate effective time management.

Minimum Job Qualifications Requirement

Bachelors / Diploma in Business Administration or such related degree

Arabic and English fluency.

Minimum Work Experience

Minimum (0-1) years' experience in related field.

Preferably telecommunication industry.

Work Hours:

• Sunday to Thursday

• 8:00 AM to 5:00 PM (including lunch break)
• 9:00 AM to 6:00 PM (including lunch break)

Benefits:

• Competitive salary package

• Health insurance for employees and eligible dependents (VIP/ As per company policy)

• Health club subscription / As per company policy

• Monthly mobile credit allowance

• Inclusive and collaborative work environment

• Posting Open Date: 20 October 2025
• Posting Close Date: 20 November 2025

ملخص الوظيفة:

تقديم خدمة عملاء استثنائية لجميع العملاء ، من خلال الترحيب بالعملاء بطريقة احترافية وودودة بابتسامة حقيقية ، بالإضافة إلى

الاستماع وفهم متطلبات العملاء لتوفير أنماط وأحجام وألوان الأصناف ، باستخدام تقنيات بيع مختلفة مثل ) up sale ، link) البيع ،

البيع المتقاطع ، البيع الموحي( لتحقيق هدف المبيعات اليومية والأسبوعية والشهرية لمتجر / فردي UPT / ATV مع تطبيق معايير

المتجر نظيفة ومرتبة وكاملة .

تفاصيل المهام والواجبات:

• تقديم خدمة عملاء استثنائية لجميع العملاء.
• عملاء رائعون ومرحبون بالعملاء بطريقة احترافية وودودة بابتسامة حقيقية.
• التعامل مع العملاء بشكل استباقي بطريقة احترافية .
• إظهار الموقف الإيجابي ولغة الجسد مع العملاء وزملاء المتجر .
• طرح أسئلة استقصائية لتحديد احتياجات العملاء ورغباتهم.
• الاستماع وفهم متطلبات العملاء لتوفير أنماط العناصر وأحجامها وألوانها.
• تقديم والتوصية بالملابس الكاملة مع الإكسسوارات للعملاء.
• التحقق من توفر العناصر في غرفة التخزين أو نظام الشركة وفقًا لطلب العميل .
• استخدام تقنيات البيع المختلفة مثل )البيع الأعلى ، البيع بالربط ، البيع المتقاطع ، البيع الإيحائي( لتحقيق أهداف البيع.
• العمل على تحقيق متجر / فردي مبيعات يومية وأسبوعية وشهرية تستهدف UPT / ATV .
• مساعدة العملاء في غرفة القياس.
• إظهار المعرفة بالمنتج والأزياء والوعي بالعلامة التجارية لجميع العملاء.
• مسؤول عن الحفاظ على القسم / القسم المعين )نظيف ومرتب وكامل( وفقًا لمعايير المتجر.
• تجديد / طلب العناصر داخل القسم / القسم المعين.
• مسؤول عن البخار وتركيب إنذارات البطاقات الأمنية لجميع العناصر داخل القسم / القسم .

• الدعم في التعامل مع المعاملات النقدية إذا لزم الأمر :

• معالجة جميع معاملات عملاء الصراف من خلال POS بطريقة دقيقة وفعالة وفقًا لسياسة الشركة وإجراءاتها .

• عرض وبيع الملحقات المعروضة على عداد النقود )إذا كان ذلك ممكنًا( .

• فحص عناصر العميل بطريقة دقيقة وفعالة وفي الوقت المناسب .

• إقرار طرق الدفع وإجمالي الفاتورة والمبلغ المستلم ومبلغ الرصيد مع العملاء أثناء معاملات الدفع .

• عرض وبيع الملحقات المعروضة على عداد النقود )إذا كان ذلك ممكنًا( .

• فحص عناصر العميل بطريقة دقيقة وفعالة وفي الوقت المناسب .

• إقرار طرق الدفع وإجمالي الفاتورة والمبلغ المستلم ومبلغ الرصيد مع العملاء أثناء معاملات الدفع .

• أي واجبات أو مسؤوليات أخرى معقولة وذات صلة تكلف بها إدارة الشركة

أدنى مستوى تعليمي:

الشهادة الثانوية

شهادة الدبلوم

المهارات المطلوبة:

خدمة الزبائن

البيع

العمل بروح الفريق الواحد

التواصل

الإقناع

التعامل مع العديد من العملاء

Job Type: Full-time

Application Question(s):

• Are you a Saudi national?

Experience:

• Retail Sales: 3 years (Required)

Location:

• Riyadh (Required)

About Jaipur Rugs

Jaipur Rugs is a globally celebrated design brand rooted in craft, culture, and conscious luxury. With a legacy of empowering over 40,000 artisans, we bring authentic handmade rugs to life through thoughtful design and social impact.

Core Team Attributes

• Solution Driven – When a problem arises – we are part of the solution
• Founder Mentality – If it needs doing, we get it done
• Positive Attitude – We spend a lot of time at work – lets enjoy it
• Team Player – We learn, support and succeed together

Role Overview

As a Retail Showroom team member, you will play a crucial role in greeting and selling to the showroom customers in our Riyadh showroom. This role bridges sales, logistics, and client service — ensuring the team reaches and exceed sales targets whilst delivering an exceptional experience to clients and visitors.

Key Responsibilities

Achieving showroom-based sales though hospitality and sociability

• Greeting customers with enthusiasm, in a personable and relatable way
• Being a master Story teller
• Help coordinate the rotation and shipment of showroom stock between the Riyadh and India.
• Deep knowledge of our products
• Support logistics and day-to-day operations of the showroom.
• Follow up on orders with the Head Office and ensure timely delivery.
• Take on ad hoc administrative duties as directed by management.
• Assist with local PR and marketing initiatives, where needed.

What We're Looking For

• Excellent recode in sales
• Previous showroom experience in interiors, design, or a related luxury industry.
• Excellent administrative, multitasking, and organizational skills.
• A positive, energetic, proactive attitude and willingness to learn.
• High standard of personal presentation and professionalism.
• Team player with a flexible and can-do mindset.
• Proficient in Microsoft Office and ideally familiar with Salesforce or similar CRM systems.
• Interest in design, interiors, and artisan craftsmanship is a plus

Why Join Jaipur Rugs?

• Work with an award-winning global brand with a purpose.
• Be based in one of London's most vibrant design destinations.
• Contribute to a company that values creativity, collaboration, and community.
• Gain exposure to high-end design, luxury clientele, and industry events

Key Responsibilities:

People:

1. Lead and manage the Shop Manager team across all KSC shops, implementing effective plans to drive and maximize sales performance and profitability, ensuring that each shop achieves its full potential.

2. Lead on recruitment, induction, and annual performance development reviews, setting clear and meaningful targets and objectives, providing opportunities for individuals to develop their skills and achieve growth in sales.

3. Undertake regular one-to-one meetings, providing support, guidance and motivation, creating a team who are well informed with a commercial and creative mindset.

4. Fully understand internal and external customer expectations and requirements, empower employees to provide exemplary service and provide an exceptional customer experience.

5. Develop an effective network of communication across the area to ensure shared knowledge and understanding of business activity.

6. Maintain an awareness of KSC's work and priorities and promote the electrical retail products to all Shop Managers, customers, and suppliers.

Performance:

1. Fully utilize information including PoS/ ERP/ CRM data to manage performance, identify opportunities and make informed decisions to reach, maintain, and exceed retail budgeted sales and net income contributions.

2. Keep the Sales Director informed of the performance of each shop, highlighting issues effecting income, and developing and documenting appropriate action plans to address and manage issues effectively.

3. Undertake regular shop visits/shop floor inspections, directing and supporting the team to deliver creative and inspiring layouts, space planning and use of point of sale to ensure that each shop maximizes its sales potential, and that the visual presentation of the shops represents the brand image of KSC.

4. Monitor and evaluate the shop sales areas, ensuring that they are appropriately stocked with the right mix of "on-hand stock" and complemented with 'new goods', correctly adhering to smart stocking, and that an efficient rotation system is in place in line with standard procedures.

5. Identify and recommend new retail opportunities, considering market conditions and competitor activity, in order to maintain competitive awareness.

6. Take a lead role in implementing any new developments and initiatives once approved.

7. Work collaboratively with the Operation Director to review and monitor the retail budget, participating in weekly sales performance meetings.

8. Work collaboratively with the Operations Manager to ensure that regular security, health and safety and compliance audits are carried out within the given timescales.

New Products:

1. Together with the Head of Supply Chain/ Head of Operation agree in year financial goals and KPIs to monitor and measure performance.

2. Be responsible for the delivery of the in-year plan for New Products business.

3. Work collaboratively with the Sales Director and SCM to manage the sourcing and buying of product for both shops and online trading platforms.

4. Work with the Sales Director and SCM to determine selling price and margin management to ensure sell through of all products.

Policies & Procedures:

1. Develop our corporate policy driving display, merchandising, and pricing whilst observing high street and charity retail trends.

2. In conjunction with the Sales Director, develop and implement new policies, working practices, and ad-hoc initiatives, as and when appropriate.

3. Work collaboratively with the Operations Manager, with regards to monitoring compliance with retail policies and procedures, as well as Health & Safety standards.

Administration:

1. Record regular and effective performance reviews, documenting findings and relevant actions for each Shop /Shop Manager.

2. Produce monthly staff rotes, considering annual leave and sickness. Authorize annual leave requests, ensuring adequate cover and that all shops remain open throughout their designated trading times to secure income.

General:

1. Act as a visible leader in relation to all health and safety responsibilities, taking reasonable care for your own safety and the safety of others.

2. Promote a culture of continuous learning and development and wellbeing. Identify your own learning and development needs and ensure your mandatory and essential training is up to date. 3. Help to create an environment that is continually critically questioning practice and promoting learning.

3. Act as a key leader of the Retail Team and active member of the retail Management team. Lead by example, consistently displaying our values, meeting KSC's policies and procedures and promoting and maintaining our brand.

Place of work:

This role has been identified as a field worker, meaning it could be carried out at a KSC's offices or other locations, including home, subject to the varying needs of the role. You will spend the planned time at KSC shops or other channels as the role requires

Qualifications and Training:

Essential:
Good general level of education and retail experience.

Desirable:
Bachelor's degree in electrical engineering, Business, Retail Management or Marketing with a minimum of 7 years' experience in the Saudi Electrical market.

Knowledge and Skills:

Essential:

•Highly developed leadership & people skills with the ability to motivate, support, and develop individuals and teams to successfully achieve set targets and business objectives.

• In depth understanding and commercial knowledge of the retail sector, with a strong business acumen and focus to identify potential opportunities.

• Significant electrical products/brands knowledge, with the ability to identify current and up and coming retail trends.

• Effective knowledge of the value of retail goods in order to maximize sales potential.

• Creative flair and an imaginative and forward-thinking approach to deliver inspiring visual merchandising and displays.

• Knowledge and understanding of PoS systems to interpret and monitor financial performance.

• Able to build and maintain effective internal and external relationships, resolving conflict where necessary, using restorative techniques.

• Highly developed skills in time management and organization, with the ability to work under pressure and deal with challenging situations.

• Highly developed communication skills both written & verbal, along with good IT skills.

Desirable:

• Skilled in modern and on trend interior shop design and floor layouts.

Experience:

Essential:

•Significant proven recent retail management experience managing a large team in multi-site locations.

• A proven track record and experience of managing a shop, working to, achieving or exceeding set budgetary targets.

• A proven track record of identifying and implementing improvement plans for poor performing shops.

• A proven track record of delivering and managing exemplary customer service.

• Experience of recruiting and developing staff.

Desirable:

• Previous experience of retail management in electrical retail showroom environment.

• Demonstrable experience of commercial buying.

• Demonstrable experience of inventory management.

Personal Requirements:

• Leadership through creative problem solving, a positive can-do attitude and a willingness and desire to ensure all who encounter KSC have the best possible experience.

• Proven ability to be part of a committed and hardworking team in line with the ethics and values of KSC, always acting in the best interests of KSC.

• A team player with the ability to be accountable and work autonomously but also work collaboratively.

• Personal resilience and the ability to respond positively to changing business needs and objectives.

• A solution focused and pro-active approach, committed to achieving results and the highest retail standards at all times.

• Self-motivated with tonnes of enthusiasm, and a good sense of humor.

• Able to travel to all KSC shops, as well as other locations as required.

Company Description

Zorins Technologies is a leading IT company, founded in 2007 that provides a major brand of IT networking equipment alongside expertise in managed services, consulting, and cybersecurity. We cater to businesses of all sizes with products from Cisco, HPE, Aruba, Linksys, Fortinet, Sophos, APC, Logitech, IBM, and Dell. We offer comprehensive managed services for network and security monitoring, disaster recovery, and IT support. Zorins Technologies is dedicated to delivering reliable and innovative IT solutions with 24/7 support from our certified engineers.

Role Description

This is a full-time on-site role for a Retail Sales Specialist located in Riyadh. The Retail Sales Specialist will be responsible for day-to-day tasks including promoting and selling IT networking products, providing excellent customer service, and maintaining product knowledge. The individual will interact with customers, assess their needs, and offer relevant solutions. Additionally, the role encompasses managing inventory and staying updated on the latest technology trends.

Qualifications

• Retail Sales, Product Knowledge skills
• Excellent Interpersonal Skills and Communication skills
• Strong Customer Service skills
• Proactive and results-oriented attitude
• Ability to work on-site in Riyadh
• Experience in IT sales is a plus
• Bachelor's degree in Business, Marketing, or a related field

Exciting Career Opportunities at Riyadh Airport Duty Free

One of our prestigious clients, a leading
international retail brand
, is seeking dynamic and experienced professionals to join their team at
Riyadh Airport Duty Free
. We are currently hiring for the following positions:

1. Retail Sales Supervisor

2. Terminal Manager

Key Responsibilities

Retail Sales Supervisor

• Lead and motivate the sales team to achieve and exceed sales targets.
• Deliver exceptional customer service and ensure a world-class shopping experience.
• Monitor daily sales performance, inventory levels, and merchandising standards.
• Train and coach team members on product knowledge, sales techniques, and customer engagement.
• Ensure compliance with company policies, procedures, and duty-free regulations.

Terminal Manager

• Oversee all retail operations within the duty-free terminal.
• Manage store performance, budgets, and operational KPIs.
• Coordinate with airport authorities, logistics, and security teams.
• Ensure smooth staffing, scheduling, and team performance across multiple shifts.
• Implement marketing campaigns, promotions, and seasonal product launches.
• Drive continuous improvement in customer satisfaction, operational efficiency, and compliance.

Requirements

• Minimum
  5 years of experience
  in retail (luxury, duty-free, or large-scale retail operations preferred).
• Proven experience in
  team leadership and operational management
  .
• Strong communication and interpersonal skills.
• Fluent in English
  (Arabic is an advantage).
• Ability to work in a
  fast-paced, multicultural airport environment
  .
• Strong problem-solving, organizational, and decision-making skills.

High-level Job Purpose Statement

Responsible for showing and selling new cars to people who visit the showrooms. As customer representatives greet arriving customers and make themselves available to answer questions; explain the features of different models and apprise shoppers of financing options and warranties.

Essential Duties and Responsibilities

Sales/ Sales Presentation

• Meet and maintain monthly/annual sales targets
• Greet potential customers while adhering to Company policies and procedures for presentation dress code, cleanliness of work space and timekeeping; project and maintain the proper image of the Company and product
• Use the Sales Kit throughout the selling process to ensure that the proper standards of presentation and process are followed
• Determine customer needs and requirements for a particular vehicle
• Agree with the customer on the type of vehicle required and support the recommendation by emphasizing the benefits of the vehicle
• Maintain confidentiality in all aspects of the business as outlined in the Company's policies and procedures
• Maintain a warm, friendly, helpful, and enthusiastic attitude throughout the sales process

Sales Process

• Check the system for vehicle availability
• Ensure full understanding of various financing packages, calculations, and documentation requirements
• Assist the customer in choosing the best financing option for them.
• Follow up on the approval for customer financing
• Initiate orders through approved sales guidelines
• Use the approved Customer Communication Schedule to ensure proper tracking after the sale is made

Post Sale

• Implement approved vehicle scheduling and delivery process
• Contact the customer three days after vehicle delivery to ensure customer satisfaction with the sale; remind him of first service visit and inform him that he may receive calls for survey purposes
• Ask for referrals for other potential customers

Minimum Requirements for the Role

Qualifications

University Degree / Diploma

Experience

1 years' minimum experience in field sales;

• Knowledge, Skills and Abilities
• Excellent verbal and written communication skills
• Good computer skills;
• Fluent in English and Arabic.
• Excellent interpersonal skills