381 Mall Manager jobs in Saudi Arabia

Key Responsibilities:

Operations Management:

Oversee daily operations of the mall,ensuring smooth functioning.
Coordinate with security, maintenance, and cleaning teams to maintain a safe and clean environment.
Financial Management:
Develop and manage the mall’s budget and financial forecasts.
Monitor financial performance and implement strategies to increase revenue.
Tenant Relations:
Build and maintain positive relationships with tenants and retail brands, leveraging a strong network within the industry.
Assist in tenant mix strategies to ensure a balanced and appealing shopping experience.
Marketing and Promotions:
Plan and execute marketing strategies and promotional events to attract visitors.
Collaborate with the marketing team to enhance the mall’s brand and visibility.
Customer Experience:
Ensure high levels of customer satisfaction through excellent service.
Address customer complaints and feedback promptly.
Team Leadership:
Recruit, train, and manage mall staff, fostering a positive work environment.
Conduct performance evaluations and provide ongoing training and development.
Compliance and Safety:
Ensure compliance with local laws, regulations, and safety standards.
Implement emergency response plans and safety protocols.


Qualifications:

Bachelor’s degree in Business Administration, Retail Management, or related field.
Proven experience in mall management or retail management (3-5 years preferred), with a focus on the Eastern Province.
Strong financial acumen and experience with budgeting.
Excellent leadership, communication, and interpersonal skills.
Established network with retail brands and industry professionals.
Familiarity with retail trends and customer service best practices.

About the Role

We are seeking an experienced Mall Manager to lead the operations, tenant relations, and commercial success of a well-established shopping mall in the Eastern Province of Saudi Arabia. You will be responsible for delivering operational excellence, maximizing occupancy, enhancing footfall, and ensuring a seamless customer experience while managing the asset's financial performance.

Key Responsibilities

• Oversee day-to-day mall operations , including facilities management, security, housekeeping, and customer services to ensure a high-quality environment for tenants and visitors.
• Develop and implement strategies to maximize occupancy rates through effective leasing support and tenant relationship management.
• Monitor financial performance of the mall , managing budgets, controlling operating costs, and driving revenue growth through ancillary income streams.
• Plan and execute marketing and promotional activities in collaboration with the marketing team to increase footfall and enhance the mall's positioning.
• Establish strong relationships with tenants to address operational needs, resolve issues, and support their business growth within the mall.
• Ensure compliance with health, safety, and regulatory standards , and lead regular inspections to maintain operational excellence.
• Liaise with contractors and service providers to maintain high facility standards, addressing maintenance issues promptly.
• Prepare and present regular reports on occupancy, footfall, sales performance, and operational updates to senior management.
• Analyze market trends and competitor malls to identify opportunities for improvement and differentiation.
• Lead, coach, and manage the on-ground mall operations team to ensure efficiency and accountability across functions.

Skills

Your Profile

• Bachelor's degree in Business Administration, Facilities Management, Real Estate, or a related field ; MBA preferred.
• 8-12 years of experience in mall management, retail property management, or large-scale facilities management, with at least 3 years in a leadership role.
• Solid knowledge of retail leasing processes, mall operations, and local regulatory requirements in Saudi Arabia.
• Strong financial acumen with experience in budgeting, P&L management, and revenue enhancement initiatives .
• Excellent communication and interpersonal skills to manage diverse stakeholders including tenants, contractors, and internal teams.
• Strong leadership and problem-solving abilities with a hands-on and customer-centric approach.
• Fluency in English; Arabic is a strong advantage .
• Knowledge of the Eastern Province retail landscape is preferred.

نصائح: قدم ملخصًا للوظيفة وكيف يبدو النجاح في منصبك، وكيف تتناسب هذه الوظيفة مع المنظمة بشكل عام.

• المسؤوليات
• -إجراء تفتيش منتظم للداخل من الممتلكات مع اهتمام خاص على النظافة والصيانة الوقائية والصحة والسلامة والحرائق والسلامة والأمن ومواقف السيارات.
• - التاكدمن تقديم المركز التجاري إلى عملائه وفقًا لأعلى المعايير الممكنة من خلال الحفاظ على التصميم الداخلي والخارجي للمبنى.
• -التحقيق في الشكاوى والاضطرابات والانتهاكات وحل المشكلات باتباع قواعد الإدارة واللوائح
• -تنسيق مشاريع الإصلاح والصيانة ، والتفتيش بشكل صحيح لضمان تسليم العناصر في الوقت المناسب ،
• -الإشراف على عقد الأمن معشركة الامن المتعاقد معها بما في ذلك جدولة موظفي الأمن ، ومراقبة التكاليف والتنسيق مع فريق الأمن الداخلي والخارجي
• -الإشراف على عمليات وتسويق المركز التجاري و العمل كحلقة وصل بين المديرين في الموقع أو المستأجرين والمالكين
• - مقابلةالمستأجرين المحتملين لإظهار الخصائص ، وشرح شروط الإشغال ، وتزويدهم بأي معلومات مطلوبة
• -تحديد وإقرار أهلية المستأجرين المحتملين ، وفقًا للوائح الحكومية.تحليل المعلومات حول قيم الممتلكات ، والضرائب ، وتقسيم المناطق ، وحجم حركة المرور.
• -تخاذ القرارات وتحليل المعلومات وتقييم النتائج لاختيار أفضل الحلول وحل المشكلات.
• -يتفقد الممتلكات على أساس يومي ويبلغ الأطراف المسؤولة أوجه القصور أو العناصر التي تتطلب الاهتمام. بالإضافة إلى ذلك ، تعد قائمة المراجعة التشغيلية على أساس شهري.
• - التواصل مع أشخاص خارجالشركة،حيث انه يمثل المؤسسة للعملاء ، والجمهور ، والحكومة ، وغيرها من المصادر الخارجية
• - وضع أهداف بعيدة المدى وتحديد الاستراتيجيات والإجراءات لتحقيقها
• - عمل تقيم بشكل دورى متفق عليه للموظفين المسئول عنهم والاتفاقات الخاصة بالصيانة والنظافة والامن .وتقديم التوجيه ومشورة الخبراء للإدارة أو المجموعات الأخرى حول الموضوعات الفنية أو النظم أو الموضوعات المتعلقةبالمول.
• -تحديد وإبلاغ الإدارة بأي من مخاطر الصحة والسلامة المتعلقة بمبنى المول والتي قد تؤثر على الموظفين والمقاولين وعامة الناس.
• إجراء عمليات تدقيق الصحة والسلامة ، وتنفيذ توصية المراجعة ومتابعة قضايا تدقيق السلامة. لوضع برنامج السلامة من الحرائق في المول.
• - الإشراف على برنامج التدريب على السلامة من الحرائق وتنفيذها في المجمع.

الخبرة في مجال العمل

• - خبرة في عقد الصفقات البيعية بنجاح
• - خبرة كبيرة في التعامل الجيد مع الآخرين
• – خبرة في كتابة عقود البيع
• – خبرة في إقامة العلاقات مع الشركات والمؤسسات والاحتفاظ بها
• - خبرة فيالتحليل والقيام بعمل الإحصائيات والدراسات الميدانية –
• - خبرة في التعامل الجيد مع الآخرين.
• - عدد سنوات الخبرة: خبرة في موقع قيادي لا تقل عن " 5" سنوات في مؤسسات مجال نشاطها متشابه

شروط العمل:

•إجادة اللغة الإنجليزية تحدثا وقراءة وكتابة.

•إتقان العمل على الحاسب الآلي والبرامج التطبيقية ذات العلاقة.

شروط شغل الوظيفة

المؤهل العلمي وتخصصه

- بكالوريوس في إدارة الأعمال تخصص " تسويق " أو إدارة أعمال أو إحدى التخصصات التالية : -نظم معلومات إداريةتجارة – قسم إدارة أعمال– (عربى –إنجليزى) مع خبرة 5 سنوات - أو بكالوريوسفي نفس التخصصات السابقة

Sirdab is a tech-ops focused startup offering cloud warehousing and transportation / logistics solutions. We have built an end-to-end logistics platform that allows businesses to acquire dry, ambient, chilled and frozen warehousing space within 48 hours as well as manage, optimize and distribute inventory via a single platform. We are empowering businesses to expand and thrive by offering state-of-the-art logistics services–warehousing, freight, and distribution–through a fully integrated platform that is accessible precisely when and where they need it.

Responsibilities

• Implement processes in a rapidly growing and changing environment
• Conduct process reviews to identify opportunities for improvement
• Identify areas of opportunity to automate and scale our current processes
• Build, own, and scale our labor planning process, providing the business with accurate labor targets and forecasts in partnership with Talent Acquisition
• Translate data into actionable insights for the stakeholders
• Automate reporting for tracking business metrics
• Consolidating data and building custom reports
• Own the process of uploading client data into our software platform and be responsible for data accuracy and timeliness
• Create and/or revise SOPs
• Understand drivers, impacts on critical influences on business dynamics and productivity
• Communicate with Sirdab clients and operations team regarding orders, inventory, reports, and all applicable account requests
• Ensure all account SLAs are adhered to
• Review and approve account invoices
• Monitor and be able to speak to warehouse activity for owned accounts
• Manage data tracking tools for data analysis, identifying trends, and report purposes

Requirements

• 4+ years experience in an operations role
• Strong written & verbal communication skills
• Passionate attention to detail – able to work meticulously and quickly
• Strong multi-tasking skills; capable of juggling multiple projects at once
• Capable of handling the pressure of accelerated deadlines and numerous ad hoc requests
• Flexibility concerning hours & shifts
• Must be willing to reside in Saudi Arabia / UAE

Why Join Sirdab?

We are at the beginning of a remarkable journey to revolutionize the logistics industry in the MENA region. Recently part of the Y Combinator W23 batch and backed by leading investors, we are relentlessly striving to broaden our reach throughout the region while simultaneously increasing the value we deliver to our stakeholders. As a result, we are constantly seeking exceptional, determined, and innovative individuals to join us in our efforts to foster the next wave of innovation in logistics. If you are driven by the prospect of tackling complex challenges and making a long-lasting impact, Sirdab is the ideal place for you.

.About the role: We are seeking a dynamic and experienced Operations Manager to join our organic Dates production company in KSA – AL Qaseem. The ideal candidate will be responsible for overseeing all aspects of the manufacturing operations, including production, sales, and procurement in addition to lead and manage the production team, optimize processes, and ensure that the company meets its production goals while maintaining high standards of safety, quality, and customer satisfaction.

Key Responsibilities:

1. Operational Leadership: o Oversee daily manufacturing operations to ensure production targets, quality standards, and delivery schedules are met. o Develop and implement operational strategies to improve productivity, reduce costs, and enhance efficiency. o Monitor key performance indicators (KPIs) and take corrective actions as needed.

2. Strategic Planning: o Collaborate with senior management to set long-term goals and objectives for the manufacturing division. o Drive continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies. o Identify opportunities for expansion, innovation, and process optimization.

3. Team Management: o Lead, mentor, and develop a high-performing manufacturing team, including production managers, supervisors, and staff. o Foster a culture of accountability, collaboration, and continuous improvement. o Ensure adequate staffing levels and manage workforce planning.

4. Quality and Compliance: o Ensure all products meet quality standards and comply with industry regulations. o Implement and maintain quality control systems and procedures. o Address and resolve any quality-related issues promptly.

5. Financial Management: o Prepare and manage the manufacturing budget, ensuring cost-effective operations. o Monitor expenses, analyze financial data, and implement cost-saving measures. o Report on financial performance and operational metrics to senior management.

6. Sales and Business Development: o Develop and implement sales strategies to achieve revenue targets and expand market share. o Build and maintain strong relationships with key customers and stakeholders. o Collaborate with the sales and marketing teams to identify new business opportunities and drive growth. o Monitor market trends and competitor activities to inform strategic decisions.

7. Procurement and Supply Chain Management: o Oversee procurement activities to ensure timely and cost-effective acquisition of materials and services. o Build and maintain strong relationships with suppliers and vendors to ensure quality and reliability. o Optimize inventory levels to minimize waste and reduce costs. o Implement and manage supply chain strategies to improve efficiency and reduce lead times.

8. Customer and Stakeholder Relations: o Work closely with sales, marketing, and customer service teams to meet customer demands and resolve issues. o Represent the manufacturing division in meetings with clients, stakeholders, and senior management.

9. Health, Safety, and Environment (HSE): o Promote a safe working environment by enforcing health and safety policies. o Ensure compliance with all local, state, and federal regulations. o Lead initiatives to reduce environmental impact and improve sustainability

Skills

• Bachelor’s degree in Engineering, Business Administration, Marketing, International Trade, or a

related field.

• Experience: Minimum of 10 years of experience in manufacturing management, with at least 5

years in a senior leadership role. Experience in sales and procurement is highly desirable.

• Technical Skills: Strong knowledge of manufacturing processes, lean principles, and quality

management systems.

• Leadership Skills: Proven ability to lead and inspire large teams in a fast-paced environment.

• Analytical Skills: Strong problem-solving and decision-making skills with a data-driven approach.

• Communication Skills: Excellent verbal and written communication skills, with the ability to

interact effectively at all levels of the organization

The Operations Manager plays a crucial role in overseeing the production processes within the food and beverage industry. This position is responsible for ensuring that operations run smoothly and efficiently while maintaining high-quality standards across branches.

The Operations Manager will lead and manage a team, and implement strategies that align with the company's goals. This role requires a blend of leadership, strategic planning, and operational expertise.

Responsibilities:

Finance Responsibilities:

• Preparation of monthly/quarterly financial and management reports
• Preparation of annual accounts for audit and statutory reporting
• Management and responsibility for the Finance ERP system
• Supervision of Payroll Coordinator and Accountant
• Monitoring daily financial operations such as payroll and invoicing
• Completing tax returns and statutory compliance
• Developing and monitoring financial systems, procedures, and internal controls
• Preparing financial analyses, budgets, and expenditure reports for management
• Conducting ad hoc analyses to provide performance insights

Operations Responsibilities:

• Reporting to Line Managers and/or Directors on work status
• Completing tasks within set deadlines
• Maintaining documentation and processes related to business operations
• Ensuring all standards and SOPs are followed
• Calculating sales targets
• Coordinating with departments including warehouse, logistics, admin, HR, and accounting
• Controlling labor costs within set limits
• Prioritizing staff welfare including housing, transportation, and social environment
• Providing performance feedback regularly
• Managing store operations to meet profitability goals
• Developing and supporting high-performing team members
• Providing feedback on employee performance and development
• Organizing training for management teams
• Ensuring a safe working environment complying with food safety and health laws
• Participating in area managers meetings
• Leading monthly management meetings for performance recognition and feedback
• Being accessible to team members during store visits and meetings
• Advising store managers on disciplinary matters with HR

Skills:

• Strong understanding of food and beverage production processes
• Proficient in project management methodologies
• Excellent organizational and multitasking skills
• Strong analytical skills for data-driven decision-making
• Effective communication and interpersonal skills
• Knowledge of quality assurance and control practices
• Ability to lead cross-functional teams

Company Description

Jobs for Humanity is partnering with Rukn al tamam project management services to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Rukn al tamam project management services

We are looking for a skilled and capable manager to oversee and coordinate the activities of our team or department. This position calls for a strong leader who is not only adept at setting objectives and allocating resources, but also skilled at driving the team towards our collective goals.

The purpose of this manager's role is to ensure that our team or department functions smoothly and efficiently, accomplishing the goals we set out for. This individual will serve as a leader, motivating and guiding team members, facilitating collaboration, and resolving conflicts that might arise.

• Oversee and coordinate the activities of the team or department.
• Set clear objectives and work on strategic planning to allocate resources appropriately.
• Motivate and guide team members, encouraging their professional growth.
• Facilitate effective communication within the team to optimize collaboration.
• Resolve conflicts and address challenges that arise in daily operations.

• Strong leadership skills.
• Effective communication skills.
• Strategic planning abilities.
• Extensive experience with team coordination.
• Exemplary problem-solving skills.

Major international contracting company requires an excellent Project Director / Operations Manager to oversee the KSA operations from Jeddah . Candidates must be fluent in Arabic and English and have held at least a Project Director position for a minimum of 5 years . A full BSc in Civil Engineering and a proven contracting and construction background in commercial, residential, or high-rise projects are required. The role involves overseeing tender, pre-construction, and project execution . Please apply for more details.