785 Local Businesses jobs in Saudi Arabia
Manager, Account Management
Posted today
Job Viewed
Job Description
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Manager, Account Management
Overview
- Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
- Leads and manages existing customer relationships, and works to identify opportunities and customer needs
- Partners with customers to deliver customized solutions and comprehensive consulting support
- Responsible for pipeline management at the account level
**Responsibilities**:
- Contributes to the achievement of sales and net revenue targets
- Assists with analysis of customer’s business through profitability modeling, financial forecasting and competitive analysis
- Assists in designing strategies, messaging and proposals for customers
- Supports the management key customer relationships at manager levels
- Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
- Assists in local projects and cross-functional initiatives
Experiences
- Comprehensive experience executing and managing sales strategies for medium-sized accounts
- Demonstrated in-depth knowledge of MasterCard's core products, rules, and services
- Consistently delivered thoughtful market and business analysis for customer accounts
COVID-19 Considerations
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Manager, Account Management, Fi
Posted today
Job Viewed
Job Description
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Manager, Account Management, FI
Manager, Account Management
Overview
- Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
- Leads and manages existing customer relationships, and works to identify opportunities and customer needs
- Partners with customers to deliver customized solutions and comprehensive consulting support
- Responsible for pipeline management at the account level
**Responsibilities**:
- Contributes to the achievement of sales and net revenue targets
- Assists with analysis of customer’s business through profitability modeling, financial forecasting and competitive analysis
- Assists in designing strategies, messaging and proposals for customers
- Supports the management key customer relationships at manager levels
- Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
- Assists in local projects and cross-functional initiatives
Experiences
- Comprehensive experience executing and managing sales strategies for medium-sized accounts
- Demonstrated in-depth knowledge of MasterCard's core products, rules, and services
- Consistently delivered thoughtful market and business analysis for customer accounts
COVID-19 Considerations
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Manager, Account Management - Ksa
Posted today
Job Viewed
Job Description
**Our People are our Brand - Developing seamless loyalty solutions is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.**
**About the role**:
As a **Manager, Account Management** you will mainly work on developing and growing the relationship with our clients specifically in the Banking Sector, and Telecom Sector to increase our revenue through upselling and cross selling of Dsquares solutions, liase with internal teams to advance client objectives and meet projects KPI’s and business growth.
You will become the focal point for Banking & Telecom clients, monitor and analyze program KPIs, and advise on best practices for program performance.
**Duties & Responsibilities**:
- Maintain & handle Client relationship to ensure client’s satisfaction.
- Interpret data, formulate reports and make recommendations monthly, weekly and quarterly.
- Remain fully informed with market trends and implement best practices based on previous program.
- Assess client’s needs and propose relevant campaigns to maximize commissions generated from each client.
- Propose merchants relevant to each customer segment.
- Monthly meetings with clients.
- Overlook team member’s performance and reports.
- Finding a way forward for each project to maximize commissions.
**Required Skills & Abilities**:
- Excellent communication and presentation skills.
- Self-motivated and driven to improve.
- Comfortable to work in a fast-paced environment.
- Strong organizational skills to juggle multiple tasks within the constraints of deadlines.
**Education & Experience**:
- 3-5 years of experience in marketing and/or account management.
- Degree in Business Administration, Marketing, Economics or a related field.
- Strong problem solving, analytical and lateral thinking and conflict management skills.
**Benefits**:
- Private Medical Insurance.
- Annual flight.
- Annual profit share.
- Hybrid working environment.
- Inclusive working environment with enhanced maternity and paternity benefits.
- Work and organizational culture which values learning.
- Regular perks such as company social, wellbeing & CSR events.
- Your Birthday Off.
- Extra day of leave for every year of completion.
Account Management Professional - Non-Fashion
Posted 19 days ago
Job Viewed
Job Description
Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.
Your Main Responsibilities- Identifying, acquiring, and onboard sellers, brands, and stores with high potential in the Gulf region
- Facilitating negotiations on commercial and payment terms, while finalizing deals with brands and sellers.
- Orchestrating the onboarding process and collaborating with relevant parties to establish operational models.
- Monitoring and analyzing key performance indicators (KPIs) including revenue, profit and loss, and stock levels, in close coordination with Retail and Marketplace teams.
- Engaging with cross-functional teams to enhance KPIs and ensure alignment with overarching business objectives.
- Improving account engagement on the platform through regular meetings, assessing progress, and fostering stronger business relationships.
- Developing and implementing follow-up reports and automation processes in collaboration with relevant stakeholders.
- Tracking project plans and KPIs, while providing strategic insights to inform decision-making processes.
- Spearheading marketing and campaign initiatives for brands and sellers in collaboration with the Category team.
- Managing and addressing customer inquiries, requests, and needs while monitoring the market for potential risks and opportunities.
- Bachelor's or Master’s Degree preferably in Engineering, Management, Business or related fields.
- Extensive experience in business development or sales, preferably in an e-commerce or a tech company, with a focus on Electronics and Home & Furniture categories.
- Proficiency in conducting market research to identify potential vendors, assess their product offerings, and evaluate their suitability for partnership.
- Demonstrated ability to negotiate terms, contracts, and pricing with potential vendors to secure favorable agreements for both parties.
- Fluency in English and Arabic communication, both written and verbal.
JOIN US AND
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
We're looking forward to receiving your application!
We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.
We also provide a summer working model, with a two-month fully remote work opportunity during July and August.
The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.
Discover more about our #LifeatTrendyol and our culture on our Website ,LinkedIn andYouTube channels.
At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
#J-18808-LjbffrSenior Specialist - Key Account Management
Posted 22 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
An exciting opportunity to join one of Red Sea Global's subsidiaries, contributing to a dynamic and ever-evolving supply chain while making a meaningful impact on the Kingdom's Vision 2030.
Job Purpose:
- The Senior Specialist, Key Account Management, will support the Associate Director in developing and managing relationships with key clients within the hospitality sector (hotels, restaurants, retail) and other industries in KSA and potentially the wider MENA region.
- This role will focus on sourcing and key account management, business development, and enhancing client satisfaction, while contributing to revenue growth.
- The Senior Specialist will assist in identifying new business opportunities and ensure smooth delivery of Red Sea Trading & Logistic Co's services.
Job Responsibilities:
- Account Management: Support the management of key accounts across hospitality and external sectors. Develop a solid understanding of client needs and contribute to offering tailored solutions. Build and maintain strong relationships with clients, ensuring consistent communication and satisfaction.
- Business Development Support: Identifying, sourcing and pursuing new business opportunities within the hospitality and non-hospitality sectors in KSA and the MENA region. Participate in outreach efforts, networking, and client onboarding activities as required by the Associate Director.
- Sales & Revenue Growth: Contribute to achieving sales targets by supporting the sourcing, on-boarding, negotiation process and client interactions. Help ensure services and products are delivered in line with client expectations and Red Sea Trading & Logistic Co objectives.
- Collaboration with Cross-Functional Teams: Collaborate with logistics, sourcing/purchasing, operations, and RSG support divisions to ensure smooth service execution and problem resolution for key clients.
- Client Retention & Satisfaction: Help implement customer retention initiatives, including regular feedback programs and proactive follow-ups. Assist in identifying and addressing client concerns to ensure high satisfaction levels.
- Market Intelligence: Stay informed on market trends, competitor activity, and customer needs across KSA and the MENA region. Provide feedback and insights to the Associate Director for strategic decision-making.
- Reporting & Forecasting: Support in gathering data and preparing sales forecasts, market analysis, and performance reports for senior leadership. Assist in tracking sales pipeline health and key performance metrics.
Job Requirements:
- Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
- 5-7 years of experience in Key Account Management or Sales, with a strong background in hospitality, logistics, or sales, purchasing
- Familiarity with business development, sourcing, and logistics operations in KSA and the MENA region.
- Fluency in Arabic and English (both spoken and written) is required.
- Client Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring satisfaction and loyalty.
- Sales & Business Development: Good understanding of sales processes and the ability to contribute to generating new business opportunities.
- CRM Proficiency: Experience with CRM systems to track account activity and maintain a healthy pipeline.
- Negotiation & Problem Solving: Ability to assist in negotiations and resolve issues that arise with clients or internally.
- Communication Skills: Excellent written and verbal communication in both Arabic and English, essential for effective interaction with clients and internal teams.
- Financial Understanding: Ability to assist in financial analysis and track key metrics to ensure profitable account management.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development and Management
- Industries Transportation, Logistics, Supply Chain and Storage
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#J-18808-LjbffrAccount Management Professional - Non-Fashion
Posted today
Job Viewed
Job Description
Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.
Your Main Responsibilities- Identifying, acquiring, and onboard sellers, brands, and stores with high potential in the Gulf region
- Facilitating negotiations on commercial and payment terms, while finalizing deals with brands and sellers.
- Orchestrating the onboarding process and collaborating with relevant parties to establish operational models.
- Monitoring and analyzing key performance indicators (KPIs) including revenue, profit and loss, and stock levels, in close coordination with Retail and Marketplace teams.
- Engaging with cross-functional teams to enhance KPIs and ensure alignment with overarching business objectives.
- Improving account engagement on the platform through regular meetings, assessing progress, and fostering stronger business relationships.
- Developing and implementing follow-up reports and automation processes in collaboration with relevant stakeholders.
- Tracking project plans and KPIs, while providing strategic insights to inform decision-making processes.
- Spearheading marketing and campaign initiatives for brands and sellers in collaboration with the Category team.
- Managing and addressing customer inquiries, requests, and needs while monitoring the market for potential risks and opportunities.
- Bachelor's or Master’s Degree preferably in Engineering, Management, Business or related fields.
- Extensive experience in business development or sales, preferably in an e-commerce or a tech company, with a focus on Electronics and Home & Furniture categories.
- Proficiency in conducting market research to identify potential vendors, assess their product offerings, and evaluate their suitability for partnership.
- Demonstrated ability to negotiate terms, contracts, and pricing with potential vendors to secure favorable agreements for both parties.
- Fluency in English and Arabic communication, both written and verbal.
JOIN US AND
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
We're looking forward to receiving your application!
We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.
We also provide a summer working model, with a two-month fully remote work opportunity during July and August.
The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.
Discover more about our #LifeatTrendyol and our culture on our Website , LinkedIn and YouTube channels.
At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
#J-18808-LjbffrAssociate Analyst, Technology Account Management
Posted today
Job Viewed
Job Description
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
- culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Associate Analyst, Technology Account Management
We believe that opportunity is for all of us.
This is Mastercard Launch.
Who is Mastercard?
Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Mastercard is a driving force at the heart of commerce, enabling global transactions and bringing insight into the payments process to make commerce faster, more secure, and more valuable to everyone involved. As a critical link among financial institutions and millions of businesses, cardholders and merchants worldwide, Mastercard provides services in more than 210 countries and territories. You find more information on confidential
Mastercard Launch
There are some skills you can teach. And some you can inspire. Mastercard Launch gives recent graduates both—immersing emerging talent in an 18-month journey where they will challenge the status quo, engage in meaningful and practical sessions, drive Decency and Belonging, our mission to be a Force for Good and be the ultimate catalyst for personal and professional growth. The Launch program is for change makers, those who dare to be greater and who wish to make a real impact on the world. We invite you to bring your passion, share your talent and make the most of this truly Priceless experience.
What it is
A permanent opportunity but dedicated to an 18-month program that educates, inspires personal growth, and builds professional confidence to create a Priceless career with Mastercard. Launch will include development opportunities such as: Professional skills learning; Networking and career conversations.
TO BE UPDATED WHEN POSTED LIVE BY RECRUITER
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;-
- Ensure the confidentiality and integrity of the information being accessed;-
- Report any suspected information security violation or breach, and-
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.This job has been sourced from an external job board.
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Account Management Graduate - (Saudi Nationals Only)
Posted today
Job Viewed
Job Description
Role Responsibilities
You will undergo an extensive training program, starting with a hybrid of self-paced digital learning and live training sessions, by the end of which you will:
Understand LSEG’s vision and strategy through hands-on learning, mentoring, and professional development.
Understand LSEG’s innovative products and services.
Learn LSEG’s sale process and sales cycle.
Participate in client-facing role-rotations and experiences.
Achieve desired proficiency level and acquire relevant certifications needed per job rotation.
Help Customer Success Managers in training and other client facing requirements.
Support Sales and Account Managers throughout the sales process and sales cycle.
Assist the Sales team increase their pipeline through a mix of marketing and lead generation activities.
**Required Skills**:
Curious self-motivator with critical thinking skills
Team player with an ability to collaborate and work well within a team.
Knowledge of Financial Markets and related technology.
Excellent communication and presentation skills with fluency in English.
Bachelor’s Degree in Business, Engineering or Computer Science with a concentration or a minor in Finance
Desirable Qualifications
Knowledge of data analytics tools such as Excel or Tableau.
Tenacious work ethics and eagerness to learn.
Knowledge of programming language such as Python is a plus
Knowledge of financial tools such as Refinitiv Workspace is a plus
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this
privacy notice
carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained,
.
Account Management Graduate - (Saudi Nationals Only)
Posted today
Job Viewed
Job Description
**Role Responsibilities**
You will undergo an extensive training program, starting with a hybrid of self-paced digital learning and live training sessions, by the end of which you will:
Understand LSEG's vision and strategy through hands-on learning, mentoring, and professional development.
Understand LSEG's innovative products and services.
Learn LSEG's sale process and sales cycle.
Participate in client-facing role-rotations and experiences.
Achieve desired proficiency level and acquire relevant certifications needed per job rotation.
Help Customer Success Managers in training and other client facing requirements.
Support Sales and Account Managers throughout the sales process and sales cycle.
Assist the Sales team increase their pipeline through a mix of marketing and lead generation activities.
**Required Skills**:
Curious self-motivator with critical thinking skills
Team player with an ability to collaborate and work well within a team.
Knowledge of Financial Markets and related technology.
Excellent communication and presentation skills with fluency in English.
Bachelor's Degree in Business, Engineering or Computer Science with a concentration or a minor in Finance
**Desirable Qualification**s
Knowledge of data analytics tools such as Excel or Tableau.
Tenacious work ethics and eagerness to learn.
Knowledge of programming language such as Python is a plus
Knowledge of financial tools such as Refinitiv Workspace is a plus
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership **, **Excellence **and **Change **underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Job ID R
Ru'aa Program: Customer Success Account Management Internship Opportunities
Posted 12 days ago
Job Viewed
Job Description
As a Customer Success Account Manager (CSAM) you will understands customers' industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. You will be the primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Location: Riyadh**
**Program start date: January 2026**
**About:** **Ru'aa Program** is Microsoft's program tailored for **Saudi Nationals** , aiming to accelerate Saudi employability and create market impact through early in career recruitment, and skilling programs.
**Program overview:** Microsoft Ru'aa Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.
**Program Details: The 6 months, full-time** program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)
**Phase one** : _Onboarding & Skilling Bootcamp (1 month)_
+ Onboarding and introduction to Microsoft's mission, culture, strategy & structure.
+ Technical skilling to obtain globally recognized Microsoft technical certifications.
+ Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
**Phase two:** _On-the-job training (5 months)_
+ Joining as a **CSAM Intern** for on-the-job shadowing and training.
+ Mentorship and coaching sessions.
+ Supporting Microsoft teams in digital transformation projects.
+ Advanced technology trainings including AI, Machine Learning & Cloud Computing.
**Responsibilities:**
+ Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams.
+ Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
+ Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
+ Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
+ Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.
**Qualifications**
**Minimum Qualifications**
+ Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated).
+ Saudi nationality.
+ Legally authorized to work in Saudi Arabia (Legally authorized = Has citizenship or has been granted a valid visa or work permit).
+ Fluency in English.
**Preferred Qualifications**
+ Passion for technology and customer obsessed.
+ Displays stakeholder and relationship management.
+ Excellent verbal and written communication, analytical and presentation skills.
+ Technical Certification (e.g., cloud technology- Azure) are preferred but not required.
#EiP #MCAPSEiP #RuaaProgram
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .