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Job Summary:

We are looking for a detail-oriented and technically skilled

Job Summary:

We are looking for a detail-oriented and technically skilled Eagle Performance/Data Management Support Analyst to join our team. The ideal candidate will have hands-on experience supporting Eagle Performance and Eagle Data Management (DataMart/Datamanager) platforms, with a strong understanding of performance measurement, data workflows, and issue resolution in financial services environments.

Key Responsibilities:

• Provide daily operational support for Eagle Performance and Data Management systems.
• Monitor and troubleshoot data loads, performance calculation processes, and reporting workflows.
• Collaborate with business users to resolve data quality issues and ensure timely delivery of performance data.
• Maintain and enhance data integration processes, including ingestion, validation, and transformation.
• Support system upgrades, patches, and configuration changes.
• Document support procedures, issue resolutions, and system configurations.
  
  
  

Qualifications:

• 8+ years of experience with Eagle Performance and/or Eagle Data Management platforms.
• Strong understanding of performance measurement concepts (e.g., TWR, IRR, attribution).
• Experience with data integration, ETL processes, and financial data modeling.
• Familiarity with SQL and scripting for data analysis and troubleshooting.
• Excellent analytical and communication skills.
  
  
  

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology

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Data Governance & Data Management Consultant/ Manager (Informatica Solutions) - 6-Month Engagement Business Analyst - Graduate Development Program Data Center Security Manager (Saudi National Only), Infrastructure Physical Security Senior Technical Writer & Business Analyst - Riyadh

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**Join us in engineering a better future for our planet and its people.**

AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world.

We have a strong presence in the Middle East that enables us to build deep and lasting relationships with our clients. We share their goals and long-term ambitions; we’re on the same journey to create places and infrastructure which will support long term sustainable development, healthy living and vibrant communities.

We are seeking a **Desk Side and Technology Support Analyst** in Riyadh, Saudi Arabia.

**Responsibilities**
- The Desk Side and Technology Support Analyst is the central point of contact for all IT related incidents and service requests. Their role is to both provide second line support for the Atkins Business. They are responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.
- Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC Best Practice guidelines.
- General troubleshooting of the Atkins desktop computing environment based on incidents service requests logged via the Global Service Desk.
- Deploy desktop computers and peripherals, record, and track assets during deployment according to Group Is standards and workflow procedures.
- Maintain regional service excellence by providing customers with continual and regular updates throughout the management of their incidents and requests.
- Ensure colleagues take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
- Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution
- Own, monitor and maintain equipment rooms to comply with Group IS and QSE standards.
- Support the set-up of new offices, sites or projects across the local region.
- Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process
- Responsible for the recycling of all redundant IT equipment and technologies, ensuring correct disposal according to Asset Disposal Policy.
- Act as an escalation point for 2nd Line support issues
- Ensure maintenance of all local equipment rooms and conference room IS facilities, mitigate risks arising from audits, fire, safety, or other risk assessments.
- Act as an escalation point for local service issues
- Escalate and track issues with vendors and other internal support teams to troubleshoot problems with hardware and software.
- Daily analysis of reports indicating tickets outside of SLA with local team
- Provide ad hoc reports and updates on current issues to Desk Side and Technology Support Manager
- Manage and review processes defined in the IS Business Management System
- Works as directed by Desk Side and Technology Support Manager to maintain / enhance desk side services.
- Provide cover for the local Desk Side and Technology Support Manager as and when required.
- Provide Support for less experienced members of the team.

**What we’re looking for**
- At least 3 years’ experience of IT Service Management principles and processes
- High level of proficiency and knowledge of working in a Corporate IT environment
- Solid understanding of hardware and software asset management processes
- Experience of working to (and exceeding) Service Level Agreements
- Broad technical understanding of IS services being supported.
- Strong business focus and customer service skills
- Working knowledge of database/excel structures/tables/configurations.
- Proven experience of data analysis and good numeracy, analytical and reporting skills
- A valid Driving license is essential as travel will be required to other Atkins offices.
- They will have exceptional communication skills - verbal and written.
- They will be service oriented, with good communication skills and have a good understanding of end-to-end processes and working within service level agreements.
- Must demonstrate a good understanding of the importance of teamwork and planning in delivering excellence.
- Direct customer liaison and be able to communicate at all levels within the company.
- Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
- Qualifications: Certification from Microsoft
- ITIL V3/V4 Qualification
- Working knowledge of Service Now
- IT Service Management expertise
- Communication skills
- Stakeholder Management
- Performance Improvement
- Confidence and

Ensure sufficient on-sight support of IT helpdesk services to achieve maximum user support, ensure user satisfaction and SLAs are met.

Key Accountabilities:

Operations

Provide 2nd level technical support by responding to incidents escalated by level 1 support, analyzing complex systems, computer hardware & software and network related problems. Install and configure computer systems.

Handle escalated incidents that Level 1 support was not able to resolve or not equipped to handle. If incident cannot be resolved escalate issue to relevant IT team and/or vendor as required.

Process Improvement

Work closely with the manager in standardizing technical operating procedures to continually improve the quality of technical services provided to the users.

Concepts & Policies

Adopt and apply professional strategies and policies within the area of responsibility in accordance with management directions.

Reporting & Documentation

Prepare the required support documents, report and update solutions to avail adequate documentation for problem solving and supporting users effectively.

Qualifications and Experience:

Bachelor's degree in IT or equivalent.

Minimum of 2 years of relevant experience

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting and Technology, Information and Media

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**Main duties and responsibilities**:
Provide technical support to onsite and remote users.
Manage / monitor IT Service Desk Incidents via call management system.
Prioritise and allocate within IT Support teams all requests.
Identify ways to improve the quality of the service provided and / or the efficiency of the processes within the IT Service desk.
Ensure all incidents are managed in accordance with targets set out in SLA.
Escalate any issues/ outages to IT Service Desk Manager.
Work as part of a shift rota.
May be required to work as part of an on-call rota.

**Required Skills (Essential)**:
Three years within support team.
Windows 10 support and build experience. ( both OS and pc hardware)
Citrix Support experience
Active Directory experience
SCCM Experience
Exchange account maintenance
Incident management skills
Experience with a call management system
Experience with Office 2016 & 365
Experience with Networking/Patching/Server Support

**Required Skills (Desirable)**:
Microsoft certification
O365 Knowledge
Managing small projects from start to finish
Windows 10 migration experience
Avaya/Cisco Telephony skills
Symantec SEP
ITIL foundation certified

About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

This role is for young candidates and/or freshers with a maximum of 3 years of experience in the Logistics and Supply Chain industry, with a clear focus on warehouse engineering. Given our existing team structure in the region, we are seeking Candidates:

1. who possess proficiency in English speaking & writing
2. who are self-motivated to learn the Miebach methodology and to develop the required skills to address the various requirements
3. who will quickly learn & adapt to the consulting services offered by Miebach Consulting
4. who possess considerable skills in data management (through tools like MS Excel or equivalent)
5. who are capable of conceptualizing & synthesizing ideas using the available inputs; & putting down these ideas into presentable format (MS Powerpoint or equivalent)

In adherence to the Saudization norms & our intrinsic philosophy of attracting & nurturing local talent; we are currently seeking Saudi Nationals who fit the stated criteria.

In particular, Miebach Consulting KSA is looking to recruit an Analyst who will be focused towards supporting consulting activities in Projects led by Consultants or Senior Consultants.

The position will provide insights into many industrial sectors and will include working with a strong team in an international environment that offers opportunities for domestic and international travel.

The primary type of work within the company is performing projects for clients. A typical project involves traveling to the client’s office or project site, any location within the GCC; or in case required outside GCC as well; Such travel while duly compensated, shall amount to a minimum of 35% on a monthly basis until a maximum of 75% as per the demand of a project. In order to enable the Analyst perform the expected tasks, Miebach Consulting will offer customized local & international trainings as well as peer mentoring allowing growth within the organization.

Task

• Participate as a Team Leader of Projects as well as for other company initiatives assigned to, and perform all the tasks assigned by the designated Reporting Manager
• Work with clients, suppliers & internal teams as a Team Leader to understand business requirements of the client organization. Identify data requirements
• Aid the decision-making process of the internal team by building results that present both insightful data summaries and clear support for conclusions and recommendations
• Visualize, interpret, report, and communicate data findings creatively in various formats and to various audiences
• Lead the modeling of Supply Chains of the future (Planning, Structures) and support in evaluating different (future) scenarios
• Lead the analysis and development of the material flow engineering solutions, evaluating costs, service, and flexibility to define optimal solutions. Lead in determining layout plan, work flow processes, labor & material handling requirements, and general building parameters
• Developing design of a warehousing or factory logistics infrastructure, lead in developing the building infrastructure, coordinating interfaces, IT Systems, safety, and quality requirements amongst others
• Specify solutions required to be procured in a detailed engineering manner, reaching out to prospective suppliers to receive quotations, support in identifying the best supplier through analyzing the offer proposals and support in developing justifications and recommendations of the best suitable supplier to the client
• Manage the realization of the project for the client by being present on site and guiding the team members throughout the implementation duration, supporting by witnessing and supporting the approval of commissioning tests, performance tests and availability tests which are required to recommend the acceptance of the solution to the client
• Facilitate sourcing of logistics services and material handling equipment. Evaluate equipment and service providers and provide unbiased evaluation of total costs and benefits to the client. Lead in supervising implementation, transition, and provide support at start-up
• Take initiatives in sharing the acquired knowledge either from projects or from general market information to all colleagues within the company by initiating learning sessions
• Acquiring and developing the company knowledge relevant to the skills required to deliver the services of Miebach Consulting by reaching out to subject matter experts (internal or external) who can provide the required knowledge. In addition to reaching out to experts, studying available literature and other opportunities shall be explored
• Continuously build knowledge base regarding the various solutions the market has to offer in the area of Supply Chain and Warehousing related requirements as per the focus areas of the Miebach consulting services
• Continuously improve on core areas of work in the organization (example: content creation, presentations, communication, analytics etc.) via learning through examples and by shadowing & observing peers within the organization
• Create organizational assets like project summaries, case studies, white papers etc., as a part of the regular work or whenever there is an opportunity to do so

Profile

• A 3 - 4 year Bachelor's Degree in Business Administration, Economics, Mechanical Engineering, Industrial Engineering or an equivalent course in Supply Chain
• 2 - 5 years of relevant supply chain industry experience (SC planning, production, warehousing, transportation, IT and operational excellence)
• Candidate needs to be self-motivated and shall show interest in continuous improvement of capabilities even if it demands additional efforts or time on their part
• Excellent written/oral communication skills in English, quick learning capability, strong problem-solving skills, and being a strong team player
• Knowledge in MS Office Suite (MS Excel, MS Word, MS PPT, MS Project, MS Visio, MS Outlook). MS Excel and MS PPT proficiency is mandatory. Sound knowledge in data management and network optimization software (Supply Chain Guru) is desirable.

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Qualifications
- Fresh Graduates (less than year of experience)
- Outstanding academic achievement: Bachelor’s/Master’s Degree in Business Administration, Strategy, Operation, Finance, Project Management, Engineering, IT, or relevant degrees.
- Fluent in both Arabic and English (orally and written).

Skills
- Critical thinking and problem-solving skills.
- Effective time management skills and the ability to multitask.
- Excellent document development through MS Office.
- Excellent leadership and communication skills.
- Strong teamwork and relationship-building abilities.
- “Roll up your sleeves” attitude.
- Creative and Curious approaches.

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• A business analyst consultant works with clients to help them understand and document business requirements. These requirements can be part of an IT-related project or a process improvement initiative.

Responsibilities

• Conduct research and data collection to understand the organization's environment.
• Participate in interviewing the client's employees, management team, and other stakeholders.
• Analyze gathered data and highlight issues to senior consultants.
• Help in achieving project objectives and work on delivering process improvement initiatives.
• Implement recommendations or solutions and ensure the client receives the necessary assistance to carry it all out.
• Participate in focus groups and facilitate workshops.
• Effectively prepare business proposals and presentations.
• Track and report data.

Qualifications

• Bachelor's degree in Industrial Engineering.
• Fluency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.).
• Strong written, verbal, and collaboration skills.

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Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Financial Analyst is a seasoned subject matter expert, responsible for gathering and analyzing financial data to facilitate decision-making and provides guidance to business stakeholders within the business.

This role makes financial recommendations based on the data they have gathered and analyzed, which includes information regarding past company performance against set metrics and cost management.

What you'll be doing

Key Responsibilities:

• Extracts data from financial reports to conduct financial and statistical analysis and identifies financial discrepancies and recommends appropriate solutions.
• Contributes to the monitoring and controlling of expenditure by approving or denying requisitions based on whether the items are within budget.
• Prepares a variety of financial reports based on the analysis results.
• Conducts presentations related to findings and provides recommendations to the relevant internal stakeholders.
• Researches and analyzes costs of projects, departments, and future ventures to provide information and insights about expenses and determine profitability margins.
• Reconciles and reviews monthly account analysis for balance sheet accounts.
• Ensures budget and forecast variances are analyzed and recommendations are made to correct or improve company performance.
• Assists with input into the annual budgeting and forecasting process.
• Ensures key pieces of analysis are performed on areas of risk or opportunity within the business and that the financial levers are understood and communicated to the business together with clear recommendations.
• Continuously reviews business initiatives to ensure that they meet the required profitability expectations.
• Identifies cost management opportunities (processes or expenses) for ensuring improved profitability and sustainable returns for the business.
• Performs any other relevant task as assigned by the management team.

Knowledge and Attributes:

• Demonstrates excellent attention to detail and maintains high quality of work.
• Excellent verbal and written communication skill.
• Display excellent planning and organizing ability.
• Deadline driven with ability to cope with stressful situations.
• Able to deal with different individuals at all levels in the organization.
• Takes own initiative and have a solutions-orientated approach.
• Proactive approach with the ability to think ahead in a fast-paced environment.
• Seasoned analytical skills, and an ability to understand underlying business drivers and provide actionable insights based on analysis.
• Seasoned knowledge and prior exposure to international entities, foreign currency and inter-company transactions.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent finance, economics, business management, statistics, or related field is preferred.
• Relevant financial analysis certification(s) preferred.

Required Experience:

• Seasoned experience in a similar position in a related environment.
• Seasoned experience with accounting software.
• Seasoned experience within finance in a company with international operations.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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Data Analyst vacancy in Riyadh Saudi Arabia

Data Analyst vacancy in Riyadh Saudi Arabia
duties, and requirements.

Job Description:
We are looking for an experienced Data Analyst to join our fast-growing team in Riyadh. The ideal candidate for this position will have strong organizational skills, experience working with data, and the ability to communicate complex concepts clearly. The successful candidate will be responsible for analyzing large datasets and providing insights to help inform business decisions.

Duties:
The Data Analyst will be responsible for gathering, cleaning, and organizing large datasets. They will need to develop data models and algorithms to identify patterns and trends in order to draw conclusions from the data. The Data Analyst will also need to create reports based on their findings, which should include both visuals and written explanations of the results. Additionally, they may be asked to provide guidance on how best to utilize the data as well as suggest ways in which it can be used more effectively.

Requirements:
The ideal candidate should have at least 3 years of experience working with large datasets and possess a bachelor’s degree in statistics or a related field. They must also have strong problem solving skills as well as the ability to interpret data quickly and accurately. Knowledge of SQL is a plus but not required. The successful candidate should also possess excellent communication skills as they will need to present their findings clearly and concisely. Finally, they must be willing to work in Riyadh with a salary of 1600 per month; we are ready to consider foreign applicants for this position.

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