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Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings.

In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management.

Responsibilities

• Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives
• Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes
• Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs
• Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools
• Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications
• Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives
• Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking
• Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management
• Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations
• Coordinate with vendors to address Level 3 support cases and maintain system performance
• Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences
• Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise
  
  

• A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline
• A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies
• Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings.

In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management.

• Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives.
• Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes.
• Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs.
• Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools.
• Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications.
• Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives.
• Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking.
• Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management.
• Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations.
• Coordinate with vendors to address Level 3 support cases and maintain system performance.
• Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences.
• Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise.

• A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline.

• A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies.

• Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings.

In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management.

• Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives.
• Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes.
• Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs.
• Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools.
• Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications.
• Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives.
• Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking.
• Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management.
• Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations.
• Coordinate with vendors to address Level 3 support cases and maintain system performance.
• Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences.
• Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise.

• A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline.

• A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies.

• Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.

ASMO is a groundbreaking joint venture between DHL and Aramco. Inheriting DHL’s logistics excellence and Aramco’s extensive supply chain ecosystem, we are here to set a new benchmark and redefine the procurement and supply chain landscape, enabling growth. ASMO aims to be operational in 2025 and provide reliable end-to-end integrated procurement and supply chain services for companies across the industrial, energy, chemical, and petrochemical sectors. Our focus customers in the short term will be Saudi Aramco and its Affiliates. In the long term, all the industrial sectors within Saudi Arabia aim to reach the MENA region.

Objective:

The Warehouse Management System Analyst is responsible for managing and analyzing the Warehouse Management System and supporting the logistics operations of ASMO. They work closely with the Logistics Solutions Manager to optimize warehouse processes, improve system functionality, and ensure efficient inventory management.

General Responsibilities:

• The role holder will have knowledge of the rules, procedures and in some cases, the principles and practices within the Warehouse Management System discipline. They will be tasked with selectively extracting, verifying, and compiling objective and measurable data. In some instances, they may determine the course of action based on established principles and modify existing processes and methods.
• Assist in the implementation and maintenance of the Warehouse /Transport Management System
• Collaborate with cross-functional teams to configure and customize the system to meet ASMO’s specific requirements; ensure that the system is properly integrated with other logistics and supply chain systems.
• Monitor the performance of the WMS/TMS, identify and resolve system issues, and ensure the smooth functioning of warehouse operations; analyze system logs, error messages, and user feedback to diagnose problems and work with technical teams or vendors to implement solutions.
• Analyze data from the Warehouse /Transport Management System and develop reports to provide insights and recommendations for process improvements, inventory optimization, and operational efficiency.
• Provide training and support to end-users of the Warehouse/Transport Management System; help develop training materials, conduct user training sessions, and provide ongoing support and troubleshooting assistance to warehouse personnel.
• Recommend training and development interventions for team members to build their capabilities.
• Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency.
• Implement all relevant IT Solutions department’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.
• Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.

Qualifications:

• Bachelor’s degree in supply chain management, logistics, information technology, or equivalent from a recognized and accredited university is required.
• Master’s degree in supply chain management, logistics, information technology or equivalent from a recognized and accredited university is preferred.
• Any WMS programming-related/other relevant certification preferred.
• Demonstrated proficiency in oral and written English.
• 5 years’ experience in the same Field.

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of innovative technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be crucial in creating a seamless integration of technology across the park's offerings.

In this role, you will oversee the Smart Park Management System (SPMS), ensuring it meets operational needs while providing a user-friendly experience for guests and staff. You will collaborate with stakeholders including IT, operations, and guest services to ensure cohesive park management.

• Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience goals.
• Work with the IT Business Relations team to understand business requirements and assist in solution identification and procurement processes.
• Conduct workshops with users, vendors, and MSI to translate operational needs into application designs.
• Oversee implementation of SPMS features like ride performance metrics, downtime reporting, training management, and guest engagement tools.
• Ensure seamless integration of SPMS with other systems such as ticketing, CRM, POS, and HR applications.
• Act as the primary contact for SPMS-related IT applications, aligning them with business objectives.
• Partner with operations teams to ensure SPMS functionalities meet their needs, including incident management and access control.
• Provide expertise on SPMS workflows, guiding stakeholders to optimize processes.
• Oversee Level 2 support for SPMS applications, ensuring issues are resolved promptly to minimize disruptions.
• Coordinate with vendors for Level 3 support and system performance maintenance.
• Monitor application performance and implement improvements to enhance efficiency and guest experience.
• Manage a team of specialists focused on SPMS applications, providing mentorship and guidance.

• Bachelor's degree or equivalent in Information Technology or related field.
• At least 6 years of experience in IT application design, delivery, and support, especially in park management systems or similar technologies.
• Practical experience with SPMS functionalities such as ride operations, access control, incident management, and training systems.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings.

In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management.

• Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives.
• Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes.
• Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs.
• Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools.
• Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications.
• Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives.
• Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking.
• Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management.
• Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations.
• Coordinate with vendors to address Level 3 support cases and maintain system performance.
• Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences.
• Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise.

• A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline.

• A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies.

• Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.

We are seeking a Production Support Expert with strong expertise in SAS Risk Management Systems to ensure the stability, availability, and performance of mission-critical risk and regulatory applications. The candidate will be responsible for resolving incidents, monitoring batch jobs, supporting business users, and working closely with IT and risk teams to meet operational SLAs.

• Provide L2/L3 production support for SAS Risk Management solutions, including batch processing and report generation
• Monitor and troubleshoot SAS Grid jobs, ETL pipelines, and database interactions
• Diagnose and resolve issues related to data ingestion, model execution, and regulatory report generation
• Analyze and interpret SAS logs, Grid logs, and database logs to identify root causes of failures
• Support regulatory reporting processes such as Basel III/IV, IFRS 9, CECL, ICAAP, etc.
• Assist in code deployments, patching, and environment migrations (DEV/TEST/PROD)
• Maintain system health and job schedules using Control-M, Autosys, or cron
• Collaborate with risk modelers, compliance teams, and IT infrastructure to resolve production issues
• Create and maintain documentation including runbooks, SOPs, RCA reports, and support guides
• Ensure adherence to ITIL processes for incident, change, and problem management

• 5+ years experience with SAS tools: Base SAS, SAS Grid, SAS EG, SAS DI Studio
• Strong Unix/Linux skills and experience with shell scripting (bash/ksh)
• Proficient in SQL and Oracle or similar RDBMS
• Experience with job schedulers like Control-M, Autosys, or UC4
• Familiarity with risk data models (PD, LGD, EAD, RWA) and regulatory reporting requirements
• Ability to read and debug SAS logs and troubleshoot data/model issues

• Experience supporting SAS solutions for credit, market, or operational risk
• Understanding of regulatory compliance frameworks (Basel II/III/IV, IFRS 9, CECL, etc.)
• Knowledge of model lifecycle management and production validation processes

• Mid-Senior level

• Full-time

• Other

• IT Services and IT Consulting

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of innovative technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be crucial in creating a seamless integration of technology across the park's offerings.

In this role, you will oversee the Smart Park Management System (SPMS), ensuring it meets operational needs while providing a user-friendly experience for guests and staff. You will collaborate with stakeholders including IT, operations, and guest services to ensure cohesive park management.

• Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience goals.
• Work with the IT Business Relations team to understand business requirements and assist in solution identification and procurement processes.
• Conduct workshops with users, vendors, and MSI to translate operational needs into application designs.
• Oversee implementation of SPMS features like ride performance metrics, downtime reporting, training management, and guest engagement tools.
• Ensure seamless integration of SPMS with other systems such as ticketing, CRM, POS, and HR applications.
• Act as the primary contact for SPMS-related IT applications, aligning them with business objectives.
• Partner with operations teams to ensure SPMS functionalities meet their needs, including incident management and access control.
• Provide expertise on SPMS workflows, guiding stakeholders to optimize processes.
• Oversee Level 2 support for SPMS applications, ensuring issues are resolved promptly to minimize disruptions.
• Coordinate with vendors for Level 3 support and system performance maintenance.
• Monitor application performance and implement improvements to enhance efficiency and guest experience.
• Manage a team of specialists focused on SPMS applications, providing mentorship and guidance.

• Bachelor's degree or equivalent in Information Technology or related field.
• At least 6 years of experience in IT application design, delivery, and support, especially in park management systems or similar technologies.
• Practical experience with SPMS functionalities such as ride operations, access control, incident management, and training systems.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings.

In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management.

• Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives.
• Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes.
• Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs.
• Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools.
• Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications.
• Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives.
• Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking.
• Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management.
• Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations.
• Coordinate with vendors to address Level 3 support cases and maintain system performance.
• Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences.
• Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise.

• A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline.

• A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies.

• Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.