53 Learning And Development jobs in Saudi Arabia

Overview

We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees. As an Learning & Development Officer you are responsible for assisting the Learning & Development Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements.

• Analyse colleague development needs in the hotel
• Develop annual hotel colleague development plans and prepare monthly reports
• Develop and maintain hotel’s colleague development library and co-ordinate acquisitions
• Consult with the Learning & Development Leader for the co-ordination of colleague development courses
• Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services
• Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive information needed
• Oversee on the job training of new and existing colleagues
• Oversee re-development of colleagues

Education, Qualifications & Experiences

You should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.

Knowledge & Competencies

The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

Join to apply for the Learning & Development Manager role at Dusit Thani Dubai .

• Controls and monitors the usage of the training Budget.
• Analyzes training needs of the hotel based on guest questionnaires and the comments from our Executives, Managers.
• Organizes language classes, especially English for guest contact staff.
• Prepares yearly training program for the hotel.
• Ensures that all training records is kept and can be retrieved at all times.
• Ensures that all compulsory training courses is taking place, i.e. basic fire prevention training, fire drill, food hygiene, etc.
• Conducts all corporate courses as per the direction of the company.
• Designs training courses to help develop our employees to be better at work.
• Provides assistance on training related matters to all Managers.
• With the cooperation of Managers, verify suitable course participants for any training courses available.
• Checks monthly training report prepared by Learning & Development Officer.
• Presents training department activity in Monthly P&L Meeting.
• Verifies the document before the submission to Department of Skills Development for 200% expense deduction.
• Monitors training program conducted by managers when possible.
• Supports Learning & Development Officer with regards to the internship of students from different educational institutes.
• Looks after overseas trainees as it involves legal issues.
• Responsible for any corporate training project i.e. Management Trainee Program, Executive Trainee Program etc.
• Coordinates with all Dusit affiliated hotels for cross training.
• Coordinates with all educational institutes for hotel visit program, especially Dusit Thani College.

• Develops oneself at all times.
• Understands all Training related policies so that can coach subordinates to perform their functions efficiently including develop them to be better at work.
• Delegates training tasks to training personnel to carry them out.
• Controls office expenses through careful use of all resources & promotes this to be one of the required habits among all colleagues.
• Maintains grooming standards.
• Helps conserve energy and water, manages wastes by reducing and recycle the wastes, carefully use of all resources.
• Establishes two ways communication with all including encourage this practice among all.
• Ensures the tidiness & cleanliness in the office.
• Performs any other related duties as assigned by superior.

• Minimum education of Bachelor degree in Human Resources Management or relevant discipline.
• Previous hotel experience in any key functions at least 2-3 years. Additional substantial years of experience in training function are essential.
• Have good English communication skills both in written and spoken.
• Computer literate.
• Possess professional disposition with excellent communication and interpersonal skills.

• Mid-Senior level

• Full-time

• Human Resources

• Hospitality

Join to apply for the Learning & Development Manager role at Dusit Thani Mactan Cebu

• Controls and monitors the usage of the training Budget.
• Analyzes training needs of the hotel based on guest questionnaires and the comments from our Executives, Managers.
• Organizes language classes, especially English for guest contact staff.
• Prepares yearly training program for the hotel.
• Ensures that all training records is kept and can be retrieved at all times.
• Ensures that all compulsory training courses is taking place, i.e. basic fire prevention training, fire drill, food hygiene, etc.
• Conducts all corporate courses as per the direction of the company.
• Designs training courses to help develop our employees to be better at work.
• Provides assistance on training related matters to all Managers.
• With the cooperation of Managers, verify suitable course participants for any training courses available.
• Checks monthly training report prepared by Learning & Development Officer.
• Presents training department activity in Monthly P&L Meeting.
• Verifies the document before the submission to Department of Skills Development for 200% expense deduction.
• Monitors training program conducted by managers when possible.
• Supports Learning & Development Officer with regards to the internship of students from different educational institutes.
• Looks after overseas trainees as it involves legal issues.
• Responsible for any corporate training project i.e. Management Trainee Program, Executive Trainee Program etc.
• Coordinates with all Dusit affiliated hotels for cross training.
• Coordinates with all educational institutes for hotel visit program, especially Dusit Thani College.

• Develops oneself at all times.
• Understands all Training related policies so that can coach subordinates to perform their functions efficiently including develop them to be better at work.
• Delegates training tasks to training personnel to carry them out.
• Controls office expenses through careful use of all resources and promotes this to be one of the required habits among all colleagues.
• Maintains grooming standards.
• Helps conserve energy and water, manages wastes by reducing and recycle the wastes, carefully use of all resources.
• Establishes two ways communication with all including encourage this practice among all.
• Ensures the tidiness and cleanliness in the office.
• Performs any other related duties as assigned by superior.

• Minimum education of Bachelor degree in Human Resources Management or relevant discipline.
• Previous hotel experience in any key functions at least 2-3 years. Additional substantial years of experience in training function are essential.
• Have good English communication skills both in written and spoken.
• Computer literate.
• Possess professional disposition with excellent communication and interpersonal skills.

• Mid-Senior level

• Full-time

• Human Resources

• Hospitality

Company Description

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

With contemporary rooms and suites with floor-to-ceiling windows, marble bathrooms and the latest guestroom automation technology (including complimentary, high-speed internet). A choice of five state-of-the-art meeting rooms, and 10specialty restaurants – serving everything from Asian street food delicacies to authentic Italian cuisine – many of which are open until the early hours.

Job Description

The Learning & Development Manager is tasked with nurturing a culture of continuous learning at a hotel. This role involves designing, implementing, and evaluating training programs that align with the hotel’s service standards, brand values, and business goals. The ideal candidate is a strategic thinker with the ability to engage teams, foster guest-focused behaviors, and continuously raise the bar in service delivery.

Qualifications

• A bachelor’s degree in Human Resources, Hospitality Management, Hotel & Restaurant Management, Business Administration, or a related field. A master’s degree is advantageous
• Certifications in training or learning development, and preferably experience in the hospitality sector
• 2–5 years’ experience in a Learning & Development role, preferably within hotels or a related service industry.
• Proven experience in designing, implementing, and evaluating training programs, with a strong emphasis on guest service and operational excellence.

Additional Information

What is in it for you;

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit

• Plan, coordinate, and execute the overall learning and development strategy for the hotel.
• Ensure that training programs are aligned with both brand standards and the hotel’s operational goals.
• Design and deliver onboarding, service, leadership, compliance, and departmental training programs.
• Conduct regular Training Needs Analyses (TNA) in collaboration with department heads.
• Develop customized training solutions that address departmental and individual performance gaps.
• Ensure training content and delivery methods meet the diverse needs of all employees.
• Monitor and assess the effectiveness of training through post-training evaluations, performance metrics, and feedback.
• Build and maintain strong partnerships with department leaders and external training vendors.
• Create and maintain an inclusive, engaging learning environment that motivates participation and growth.
• Oversee the use and effectiveness of the Learning Management System (LMS) for tracking, planning, and reporting.
• Stay updated on industry trends, hospitality innovations, and Accor global learning standards.
• Escalate any training-related issues or organizational risks to senior management in a timely manner.
  
  

• Minimum 5 years’ experience in a similar role within a luxury five-star hotel or resort.
• Proven success in implementing comprehensive learning and development programs.
• University or college degree in Hospitality, Human Resources, Education, or a related field.
• Strong proficiency in Microsoft Office, e-learning platforms, and LMS systems.
• Fluency in English is essential; Arabic proficiency is preferred.
• L&D certifications (e.g., Train the Trainer, Instructional Design, Coaching) are a plus.
  
  

Join to apply for the Learning & Development Officer role at Rotana Hotel Management Corporation PJSC

Job Description

We are currently seeking passionate and dynamic guest-focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary customer service and provide creative solutions to our employees.

As a Learning & Development Officer, you will assist the Learning & Development Leader in managing the hotel’s training functions to promote the desired work culture. Your responsibilities will include developing and conducting training courses, facilitating workshops based on operational requirements, and performing key tasks such as:

• Analyzing colleague development needs in the hotel
• Developing annual hotel colleague development plans and preparing monthly reports
• Developing and maintaining the hotel’s colleague development library and coordinating acquisitions
• Consulting with the Learning & Development Leader to coordinate colleague development courses
• Conducting colleague orientation to the company and hotel, ensuring all colleagues receive appropriate orientation, a copy of their job description, a handbook, a local guide, and information on HR services
• Coordinating with the HR Department and Housing Supervisor to ensure new colleagues are shown around the housing complex and receive necessary information
• Overseeing on-the-job training for new and existing colleagues
• Overseeing re-development of colleagues

Skills, Education, Qualifications & Experiences

You should ideally have a degree in hospitality, with some experience in a professional training environment, and knowledge of instructional methods and training techniques. Proficiency in computer applications such as Excel, Word, and PowerPoint is essential, along with excellent communication and presentation skills.

Knowledge & Competencies

The ideal candidate will be passionate about training and development, capable of conducting structured training programs in an engaging manner. You should enjoy working with colleagues at all levels in a diverse environment, possess good customer service, interpersonal, team-building, and conflict-resolution skills, and demonstrate the following competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Human Resources
• Industries: Hospitality

Join to apply for the Learning & Development Manager role at Dusit Doha Hotel | Dusit Hotel & Suites - Doha .

The responsibilities include:

• Controlling and monitoring the training budget.
• Analyzing training needs based on guest feedback and management comments.
• Organizing language classes, especially English for guest contact staff.
• Preparing the yearly training program.
• Maintaining training records for easy retrieval.
• Ensuring all mandatory training courses are conducted, such as fire prevention, fire drills, and food hygiene.
• Conducting corporate courses as directed.
• Designing training programs to develop employee skills.
• Providing training support to managers.
• Verifying suitable course participants with managers.
• Reviewing monthly training reports.
• Presenting training activities in monthly meetings.
• Verifying documents before submission to the Department of Skills Development for expense deductions.
• Monitoring training programs conducted by managers.
• Supporting internships and legal issues related to overseas trainees.
• Managing corporate training projects like Management Trainee and Executive Trainee programs.
• Coordinating cross-training with Dusit hotels and hotel visit programs with educational institutes.

Additional responsibilities include:

• Personal development and understanding training policies.
• Delegating training tasks.
• Controlling office expenses and promoting resource conservation.
• Maintaining grooming standards and cleanliness.
• Encouraging effective communication.
• Performing other duties as assigned.

Job requirements include a Bachelor's degree in Human Resources Management or relevant discipline, 2-3 years of hotel experience with a focus on training, good English communication skills, computer literacy, and professional interpersonal skills.

• Mid-Senior level

• Full-time

• Human Resources

• Hospitality

Join to apply for the Learning & Development Manager role at Dusit Thani Dubai .

• Controls and monitors the usage of the training Budget.
• Analyzes training needs of the hotel based on guest questionnaires and the comments from our Executives, Managers.
• Organizes language classes, especially English for guest contact staff.
• Prepares yearly training program for the hotel.
• Ensures that all training records is kept and can be retrieved at all times.
• Ensures that all compulsory training courses is taking place, i.e. basic fire prevention training, fire drill, food hygiene, etc.
• Conducts all corporate courses as per the direction of the company.
• Designs training courses to help develop our employees to be better at work.
• Provides assistance on training related matters to all Managers.
• With the cooperation of Managers, verify suitable course participants for any training courses available.
• Checks monthly training report prepared by Learning & Development Officer.
• Presents training department activity in Monthly P&L Meeting.
• Verifies the document before the submission to Department of Skills Development for 200% expense deduction.
• Monitors training program conducted by managers when possible.
• Supports Learning & Development Officer with regards to the internship of students from different educational institutes.
• Looks after overseas trainees as it involves legal issues.
• Responsible for any corporate training project i.e. Management Trainee Program, Executive Trainee Program etc.
• Coordinates with all Dusit affiliated hotels for cross training.
• Coordinates with all educational institutes for hotel visit program, especially Dusit Thani College.

• Develops oneself at all times.
• Understands all Training related policies so that can coach subordinates to perform their functions efficiently including develop them to be better at work.
• Delegates training tasks to training personnel to carry them out.
• Controls office expenses through careful use of all resources & promotes this to be one of the required habits among all colleagues.
• Maintains grooming standards.
• Helps conserve energy and water, manages wastes by reducing and recycle the wastes, carefully use of all resources.
• Establishes two ways communication with all including encourage this practice among all.
• Ensures the tidiness & cleanliness in the office.
• Performs any other related duties as assigned by superior.

• Minimum education of Bachelor degree in Human Resources Management or relevant discipline.
• Previous hotel experience in any key functions at least 2-3 years. Additional substantial years of experience in training function are essential.
• Have good English communication skills both in written and spoken.
• Computer literate.
• Possess professional disposition with excellent communication and interpersonal skills.

• Mid-Senior level

• Full-time

• Human Resources

• Hospitality

Join to apply for the Learning & Development Manager role at Dusit Thani Mactan Cebu

• Controls and monitors the usage of the training Budget.
• Analyzes training needs of the hotel based on guest questionnaires and the comments from our Executives, Managers.
• Organizes language classes, especially English for guest contact staff.
• Prepares yearly training program for the hotel.
• Ensures that all training records is kept and can be retrieved at all times.
• Ensures that all compulsory training courses is taking place, i.e. basic fire prevention training, fire drill, food hygiene, etc.
• Conducts all corporate courses as per the direction of the company.
• Designs training courses to help develop our employees to be better at work.
• Provides assistance on training related matters to all Managers.
• With the cooperation of Managers, verify suitable course participants for any training courses available.
• Checks monthly training report prepared by Learning & Development Officer.
• Presents training department activity in Monthly P&L Meeting.
• Verifies the document before the submission to Department of Skills Development for 200% expense deduction.
• Monitors training program conducted by managers when possible.
• Supports Learning & Development Officer with regards to the internship of students from different educational institutes.
• Looks after overseas trainees as it involves legal issues.
• Responsible for any corporate training project i.e. Management Trainee Program, Executive Trainee Program etc.
• Coordinates with all Dusit affiliated hotels for cross training.
• Coordinates with all educational institutes for hotel visit program, especially Dusit Thani College.

• Develops oneself at all times.
• Understands all Training related policies so that can coach subordinates to perform their functions efficiently including develop them to be better at work.
• Delegates training tasks to training personnel to carry them out.
• Controls office expenses through careful use of all resources and promotes this to be one of the required habits among all colleagues.
• Maintains grooming standards.
• Helps conserve energy and water, manages wastes by reducing and recycle the wastes, carefully use of all resources.
• Establishes two ways communication with all including encourage this practice among all.
• Ensures the tidiness and cleanliness in the office.
• Performs any other related duties as assigned by superior.

• Minimum education of Bachelor degree in Human Resources Management or relevant discipline.
• Previous hotel experience in any key functions at least 2-3 years. Additional substantial years of experience in training function are essential.
• Have good English communication skills both in written and spoken.
• Computer literate.
• Possess professional disposition with excellent communication and interpersonal skills.

• Mid-Senior level

• Full-time

• Human Resources

• Hospitality