14 Kronos Administrator jobs in Saudi Arabia

System Administration Engineer

Al Khobar, Eastern region Arbete Careers

Posted 2 days ago

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Job Description

Overview

Our client is a holding company in Al Khobar, Saudi Arabia and is hiring for the position of System Administration Engineer.

Location: Alkhobar, Saudi Arabia
Years of experience: 3 years in the same role
Education: Bs. System / Computer Engineer
Competitive Salary
Notice period: Immediate joiners or maximum one month notice period.

Responsibilities
  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, cloud infrastructure, SaaS solutions, software, and hardware
  • Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
  • Monitor data center health using pre-existing management tools and respond to hardware/software issues as they arise; help build, test, and maintain new servers as needed
  • Perform routine/scheduled audits/health checks of the systems, including MS AD, Azure, Office 365, VMware, and backups
  • Problem solving skills and ability to think algorithmically
  • Maintain internal infrastructure requirements including, servers, storage, virtualization, disaster recovery, and security updates
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades to IT infrastructure
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Responsible for capacity, storage planning, and database performance
Qualifications

Location: Al Khobar, Saudi Arabia

Years of experience: 3 years in the same role

Education: Bs. System / Computer Engineer

Note: Immediate joiners or maximum one month notice period.

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System Administration Engineer

swatX Solutions

Posted 24 days ago

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Job Description

Position Summary

The System Administration Engineer will be responsible for maintaining and managing IT infrastructure systems including Red Hat Enterprise Linux (RHEL) servers, Microsoft Windows servers, Active Directory, DNS, Group Policy Objects (GPO), and automation tools like Terraform and Ansible. The engineer will ensure the health, security, and performance of all systems, while collaborating with cross-functional teams to deploy, monitor, and troubleshoot infrastructure.

Key Responsibilities
  • System Administration & Infrastructure Management:
    • Administer and support RHEL and MS Windows Server environments, ensuring optimal performance, security, and availability.
    • Perform system installation, configuration, and upgrades for both RHEL and Windows servers.
    • Manage Active Directory (AD), DNS, and DHCP services, ensuring reliable and secure network operations.
    • Create and maintain Group Policy Objects (GPO) to manage security settings and system configurations.
  • Automation & Configuration Management:
    • Develop and manage Infrastructure as Code (IaC) using Terraform for automating provisioning and deployment of cloud and on-premises infrastructure.
    • Automate system configurations, deployments, and patching tasks using Ansible, ensuring consistency and compliance across environments.
    • Create scripts to automate routine system administration tasks (shell scripting, PowerShell, etc.).
  • Monitoring & Performance Tuning:
    • Continuously monitor system performance, security, and availability; proactively troubleshoot and resolve issues.
    • Implement performance tuning and optimization of server resources (CPU, memory, storage, and network).
    • Set up and manage monitoring tools to detect and alert system anomalies.
  • Security Management:
    • Ensure compliance with internal security policies and external regulatory requirements.
    • Perform regular system updates, security patches, and vulnerability assessments.
    • Work with the security team to implement best practices for system hardening and securing servers.
  • Disaster Recovery & Backup Management:
    • Ensure that backup and disaster recovery solutions are in place and tested regularly for both RHEL and Windows Server environments.
    • Create and implement disaster recovery plans to minimize downtime during critical events.
  • Collaboration & Support:
    • Collaborate with DevOps, Cloud, and Network teams to ensure seamless integration of infrastructure services.
    • Provide on-call support during off-hours for urgent system outages or issues.
    • Assist development teams with troubleshooting and deploying applications on supported servers.
  • Documentation & Reporting:
    • Maintain up-to-date system documentation, including server configurations, system setups, and standard operating procedures (SOPs).
    • Generate and present system performance, security, and compliance reports to management.
Required Qualifications & Skills
  • Experience: 5 to 8 years of hands-on experience in system administration with a focus on RHEL and MS Windows Server environments.
  • Technical Skills:
    • Strong experience with RHEL system administration, configuration, and troubleshooting.
    • Proficient in managing MS Windows Server environments (2008/2012/2016/2019).
    • In-depth knowledge of Active Directory , DNS , Group Policy Objects (GPO) , and DHCP management.
    • Familiarity with Terraform for Infrastructure as Code (IaC) and cloud provisioning.
    • Expertise in using Ansible for automation and configuration management.
    • Experience with Linux/Windows Shell scripting and automation via tools like PowerShell.
    • Strong understanding of networking protocols (TCP/IP, HTTP, HTTPS, DNS, etc.) and basic network troubleshooting.
    • Experience with system monitoring tools such as Zabbix or similar.
Preferred Qualifications
  • Certification in Red Hat Certified Engineer (RHCE) or similar.
  • Certification in Microsoft Certified Solutions Expert (MCSE) or equivalent.
  • Experience with Oracle or other cloud platforms for server management and automation.
  • Knowledge of containerization technologies such as Docker or Kubernetes .
Soft Skills
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and in a collaborative team environment.

Detail-oriented with a strong commitment to quality and process improvements

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Operating System Administration

SAR100000 - SAR150000 Y Codification

Posted today

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Job Description

Our
Managed Services Department (I-CL Sector)
is looking for an experienced
Operating System Administration Engineer
to join our team onsite. This high-criticality role is central to ensuring the performance, availability, and security of our enterprise IT infrastructure.

Key Responsibilities

  • Administer and optimize
    VMware vSphere, vCenter, ESXi
    environments.
  • Manage
    Microsoft Windows Servers
    (AD, DNS, DHCP, GPO, File/Print Services).
  • Handle
    Red Hat Enterprise Linux (RHEL)
    administration and optimization.
  • Automate tasks with
    PowerShell, Bash, or Python
    , and leverage tools like
    Ansible, Puppet, Chef
    .
  • Oversee
    monitoring, backups, recovery, and disaster recovery planning
    .
  • Collaborate with application, cloud, network, and security teams to ensure seamless operations.

Key Requirements

  • 6+ years
    in platform/OS administration.
  • Strong hands-on skills in
    VMware, Windows Server, and RHEL
    .
  • Expertise in
    Active Directory, DNS, DHCP, GPO
    , and system performance tuning.
  • Experience in
    backup & disaster recovery planning
    .
  • Bonus if you hold certifications like
    VMware VCP, Microsoft MCSA/MCSE, Red Hat RHCSA/RHCE
    .
  • Familiarity with
    cloud platforms (OCI, AWS, Azure)
    is a plus.
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System Administration Engineer

SAR120000 - SAR250000 Y SWATX

Posted today

Job Viewed

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Job Description

Position Summary:

The System Administration Engineer will be responsible for maintaining and managing IT infrastructure systems including Red Hat Enterprise Linux (RHEL) servers, Microsoft Windows servers, Active Directory, DNS, Group Policy Objects (GPO), and automation tools like Terraform and Ansible. The engineer will ensure the health, security, and performance of all systems, while collaborating with cross-functional teams to deploy, monitor, and troubleshoot infrastructure.

Key Responsibilities:

  1. System Administration & Infrastructure Management:

  2. Administer and support RHEL and MS Windows Server environments, ensuring optimal performance, security, and availability.

  3. Perform system installation, configuration, and upgrades for both RHEL and Windows servers.
  4. Manage Active Directory (AD), DNS, and DHCP services, ensuring reliable and secure network operations.
  5. Create and maintain Group Policy Objects (GPO) to manage security settings and system configurations.

  6. Automation & Configuration Management:

  7. Develop and manage Infrastructure as Code (IaC) using Terraform for automating provisioning and deployment of cloud and on-premises infrastructure.

  8. Automate system configurations, deployments, and patching tasks using Ansible, ensuring consistency and compliance across environments.
  9. Create scripts to automate routine system administration tasks (shell scripting, PowerShell, etc.).

  10. Monitoring & Performance Tuning:

  11. Continuously monitor system performance, security, and availability; proactively troubleshoot and resolve issues.

  12. Implement performance tuning and optimization of server resources (CPU, memory, storage, and network).
  13. Set up and manage monitoring tools to detect and alert system anomalies.

  14. Security Management:

  15. Ensure compliance with internal security policies and external regulatory requirements.

  16. Perform regular system updates, security patches, and vulnerability assessments.
  17. Work with the security team to implement best practices for system hardening and securing servers.

  18. Disaster Recovery & Backup Management:

  19. Ensure that backup and disaster recovery solutions are in place and tested regularly for both RHEL and Windows Server environments.

  20. Create and implement disaster recovery plans to minimize downtime during critical events.

  21. Collaboration & Support:

  22. Collaborate with DevOps, Cloud, and Network teams to ensure seamless integration of infrastructure services.

  23. Provide on-call support during off-hours for urgent system outages or issues.
  24. Assist development teams with troubleshooting and deploying applications on supported servers.

  25. Documentation & Reporting:

  26. Maintain up-to-date system documentation, including server configurations, system setups, and standard operating procedures (SOPs).

  27. Generate and present system performance, security, and compliance reports to management.

Required Qualifications & Skills:

  • Experience: 5 to 8 years of hands-on experience in system administration with a focus on RHEL and MS Windows Server environments.
  • Technical Skills:

  • Strong experience with RHEL system administration, configuration, and troubleshooting.

  • Proficient in managing MS Windows Server environments (2008/2012/2016/2019).
  • In-depth knowledge of Active Directory, DNS, Group Policy Objects (GPO), and DHCP management.
  • Familiarity with Terraform for Infrastructure as Code (IaC) and cloud provisioning.
  • Expertise in using Ansible for automation and configuration management.
  • Experience with Linux/Windows Shell scripting and automation via tools like PowerShell.
  • Strong understanding of networking protocols (TCP/IP, HTTP, HTTPS, DNS, etc.) and basic network troubleshooting.
  • Experience with system monitoring tools such as Zabbix or similar.

Preferred Qualifications:

  • Certification in Red Hat Certified Engineer (RHCE) or similar.
  • Certification in Microsoft Certified Solutions Expert (MCSE) or equivalent.
  • Experience with Oracle or other cloud platforms for server management and automation.
  • Knowledge of containerization technologies such as Docker or Kubernetes.

Soft Skills:

  • Strong problem-solving and analytical abilities.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and in a collaborative team environment.

Detail-oriented with a strong commitment to quality and process improvements

This advertiser has chosen not to accept applicants from your region.

Workforce Management coordinator

Riyadh, Riyadh Tabby

Posted today

Job Viewed

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Job Description

The WFM Coordinator is responsible for monitoring and analyzing real-time contact center performance to ensure optimal staffing levels and service levels are met. This includes monitoring and analyzing call volume, agent availability and other key metrics to make real-time adjustments to staffing and scheduling as needed. The WFM Coordinator also provides regular reports and analysis to management to help identify trends and opportunities for improvement.The WFM Coordinator will report to the WFM Lead and work closely with the customer support team to ensure that customer support is delivered in a timely and efficient manner.

Application Deadline
July 17, 2025
Department
CX Analytics
Employment Type
Full Time
Location
Egypt
Workplace type
Onsite
Reporting To
Adell Kianimajd
Key Responsibilities

  • Monitor and manage the real-time contact center performance and make staffing adjustments as needed to meet service level goals
  • Taking action during the day when actual performance is different from the assumptions used to create the forecast and/or schedule
  • Re-planning staffing and scheduling for the near-term period
  • Track agents’ performance and productivity, providing feedback, and identifying areas for improvement. Tracking agents’ working time, managing time-off requests, and calculating pay and benefits.
  • Create and adjust shifts, breaks, and all non-productive activities schedule for all customer support agents ona weekly basis via the WFM system, taking into account the needs of businesses and agents’ preferences
  • Create and adjust training schedules for all customer support agents on a regular basis via the WFM system based on TD, OPS, and QA request,s taking into account line availability
  • Analyze call volume, agent availability, adherence, and other key metrics to identify trends and opportunities for improvement
  • Provide regular reports and analysis to management on contact center performance
  • Monitor the relevance of agents’ profiles, skill,s and attendance
  • Collaborate with the workforce management team to ensure accurate forecasting and scheduling
  • Collaborate with other departments to ensure alignment of staffing and scheduling with business needs

Skills, Knowledge & Expertise

  • Bachelor's degree in a relevant field (e.g., math, statistics, business)
  • 2+ years of experience in WFM
  • Proficiency in the WFM system and Microsoft Excel
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Knowledge of contact center processes and metrics
  • Strong analytical and problem-solving skills
  • Strong communication and collaboration skills to work effectively with cross-functional teams

About Tabby

Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.

Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

Apply Now

Our Hiring Process

Stage 3:

Assessment

Stage 4:

Technical interview @Tabby

Stage 5:

Final interview @Tabby

Stage 6:

Hired

Stage 1:

Applied

Stage 2:

HR call @Tabby

Stage 3:

Assessment

Stage 4:

Technical interview @Tabby

Stage 5:

Final interview @Tabby

Stage 6:

Hired

Stage 1:

Applied

Stage 2:

HR call @Tabby

Stage 3:

Assessment

Stage 4:

Technical interview @Tabby

Stage 5:

Final interview @Tabby

Stage 6:

Hired

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

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Senior Workforce management Coordinator

Riyadh, Riyadh Tabby

Posted today

Job Viewed

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Job Description

The WFM Coordinator is responsible for monitoring and analyzing real-time contact center performance to ensure optimal staffing levels and service levels are met. This includes monitoring and analyzing call volume, agent availability and other key metrics to make real-time adjustments to staffing and scheduling as needed. The WFM Coordinator also provides regular reports and analysis to management to help identify trends and opportunities for improvement.The WFM Coordinator will report to the WFM Lead and work closely with the customer support team to ensure that customer support is delivered in a timely and efficient manner.

Application Deadline
July 17, 2025
Department
CX Analytics
Employment Type
Full Time
Location
Egypt
Workplace type
Onsite
Reporting To
Adell Kianimajd
Key Responsibilities

  • Analyze historical data to generate accurate short term volume forecasts.
  • Identify trends and patterns and recommend adjustments to improve forecast accuracy.
  • Work with operations and clients to adjust forecasts based on business changes.
  • Manage agents’ schedules to meet forecasted demands.
  • Monitor adherence and adjust staffing plans in real-time as needed.
  • Recommend shift patterns and workforce models for improved efficiency.
  • Monitor real-time performance metrics, staffing levels, and service levels.
  • Respond proactively to variances in forecast and staffing.
  • Escalate critical issues and implement recovery plans.
  • Create daily, weekly, and monthly performance and utilization reports.
  • Analyze KPI trends and develop actionable insights.
  • Provide data-driven recommendations to improve efficiency.
  • Serve as a subject matter expert (SME) for WFM tools and processes.
  • Support junior WFM staff.
  • Liaise with cross-functional teams, including Operations, HR, and Training.

Skills, Knowledge & Expertise

  • Bachelor's degree in a relevant field (e.g., math, statistics, business)
  • 3+ years of experience in WFM
  • Proficiency in the WFM system and Microsoft Excel
  • Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus.
  • Experience with workforce planning in a multi-site or multi-channel environment.
  • Understanding of labor laws and scheduling compliance.
  • Experience in capacity planning.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Excellent knowledge of contact center processes and metrics
  • Excellent analytical and problem-solving skills
  • Excellent communication and collaboration skills to work effectively with cross-functional teams

About Tabby

Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.

Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

Apply Now

Our Hiring Process

Stage 3:

Assessment

Stage 4:

Technical interview @Tabby

Stage 5:

Final interview @Tabby

Stage 6:

Hired

Stage 1:

Applied

Stage 2:

HR call @Tabby

Stage 3:

Assessment

Stage 4:

Technical interview @Tabby

Stage 5:

Final interview @Tabby

Stage 6:

Hired

Stage 1:

Applied

Stage 2:

HR call @Tabby

Stage 3:

Assessment

Stage 4:

Technical interview @Tabby

Stage 5:

Final interview @Tabby

Stage 6:

Hired

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register Your Interest

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Senior Workforce management Coordinator

Riyadh, Riyadh Tabby

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

The WFM Coordinator is responsible for monitoring and analyzing real-time contact center performance to ensure optimal staffing levels and service levels are met. This includes monitoring and analyzing call volume, agent availability and other key metrics to make real-time adjustments to staffing and scheduling as needed. The WFM Coordinator also provides regular reports and analysis to management to help identify trends and opportunities for improvement.The WFM Coordinator will report to the WFM Lead and work closely with the customer support team to ensure that customer support is delivered in a timely and efficient manner. Application Deadline July 17, 2025 Department CX Analytics Employment Type Full Time Location Egypt Workplace type Onsite Reporting To Adell Kianimajd Key Responsibilities
  • Analyze historical data to generate accurate short term volume forecasts.
  • Identify trends and patterns and recommend adjustments to improve forecast accuracy.
  • Work with operations and clients to adjust forecasts based on business changes.
  • Manage agents' schedules to meet forecasted demands.
  • Monitor adherence and adjust staffing plans in real-time as needed.
  • Recommend shift patterns and workforce models for improved efficiency.
  • Monitor real-time performance metrics, staffing levels, and service levels.
  • Respond proactively to variances in forecast and staffing.
  • Escalate critical issues and implement recovery plans.
  • Create daily, weekly, and monthly performance and utilization reports.
  • Analyze KPI trends and develop actionable insights.
  • Provide data-driven recommendations to improve efficiency.
  • Serve as a subject matter expert (SME) for WFM tools and processes.
  • Support junior WFM staff.
  • Liaise with cross-functional teams, including Operations, HR, and Training.
Skills, Knowledge & Expertise
  • Bachelor's degree in a relevant field (e.g., math, statistics, business)
  • 3+ years of experience in WFM
  • Proficiency in the WFM system and Microsoft Excel
  • Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus.
  • Experience with workforce planning in a multi-site or multi-channel environment.
  • Understanding of labor laws and scheduling compliance.
  • Experience in capacity planning.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Excellent knowledge of contact center processes and metrics
  • Excellent analytical and problem-solving skills
  • Excellent communication and collaboration skills to work effectively with cross-functional teams
About Tabby Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.

The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.

Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors. Apply Now Our Hiring Process Stage 3:

Assessment

Stage 4:

Technical

Stage 5:

Final

Stage 6:

Hired

Stage 1:

Applied

Stage 2:

HR

Stage 3:

Assessment

Stage 4:

Technical

Stage 5:

Final

Stage 6:

Hired

Stage 1:

Applied

Stage 2:

HR

Stage 3:

Assessment

Stage 4:

Technical

Stage 5:

Final

Stage 6:

Hired

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register Your Interest
This advertiser has chosen not to accept applicants from your region.
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Workforce Management Senior Mana

SAR90000 - SAR120000 Y Emdad By Elm

Posted today

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Job Description

Workforce Management (WFM)

The Workforce Management (WFM) senior manager is responsible for overseeing the planning, forecasting, scheduling, and real-time management of staff across multiple client accounts and processes within a supply environment. This role ensures optimal resource utilization, meets service level agreements (SLAs), maintains operational efficiency, and enhances employee productivity and satisfaction. The WFM manager works closely with operations, client services, and human resources teams to align workforce strategies with business objectives and client requirements.

Key Responsibilities

  • :Develop and manage forecasting models to predict contact volume and staffing needs
  • .Create and maintain staff schedules to ensure adequate coverage and service levels
  • .Monitor real-time contact center performance and make adjustments as necessary
  • .Analyze historical data to identify trends and improve forecasting accuracy
  • .Collaborate with other departments to understand business needs and align workforce plans
  • .Prepare and present regular reports on workforce performance and efficiency
  • .Implement and optimize WFM tools and system

s

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Workforce Management Officer Jobs in Dhahran (Sep 2025) - Bayt.com

CARE

Posted 1 day ago

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Job Description

Workforce Management Officer Jobs in Dhahran

An HR Officer position is available in Dhahran, Saudi Arabia, focusing on employee onboarding and record management.

Responsibilities include maintaining employee records, supporting performance evaluations, and preparing reports on human resources.

The role requires coordination with government entities regarding work permits and social insurance, alongside assisting with employee training programs.

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Workforce Management Officer Jobs in Jubail (Oct 2025) - Bayt.com

al Jubayl, Eastern region CARE

Posted 2 days ago

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Job Description

Workforce Management Officer Jobs in Jubail

Create a job alert for similar positions

Summary: A strategic role in operational excellence is offered, focusing on the integrated management system in Jubail, Saudi Arabia. The implementation and oversight of the OE IMS framework will be led, ensuring compliance with industry standards. Candidates with significant experience in integrated management systems, particularly in the oil and gas sector, are sought. Strong leadership and communication skills are essential for successful collaboration across departments.

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  1. Operational Excellence Integrated Management System Champion

    Confidential Company Jubail · Saudi Arabia

    Summary: A strategic role in operational excellence is offered, focusing on the integrated management system in Jubail, Saudi Arabia. The implementation and oversight of the OE IMS framework will be led, ensuring compliance with industry standards. Candidates with significant experience in integrated management systems, particularly in the oil and gas sector, are sought. Strong leadership and communication skills are essential for successful collaboration across departments. 0-10 Years of Experience 6 days ago Easy Apply

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