3 Kronos Administrator jobs in Saudi Arabia
T3000 Service Expert System Administration
Posted today
Job Viewed
Job Description
We are looking for a T3000 System Administrator to join our service team in Dammam, KSA.
You manage the administration of the different components from the currently used Siemens Energy power plant automation systems and ensure the functionality and the availability of the installed equipment. You execute the necessary installations, updates, upgrades, increments and migrations for our technical control system as well in house and on site to keep the systems running.
The execution of installations, updates, upgrades, increments and migrations for our technical control system as well in house and on site will be a part of your duties. You will perform independently preventive and corrective service assignments for these control systems at our customer sites. You will analyze system incidents via remote access and directly on site and correct these
**How You’ll Make an Impact**:
- Provide technical support to customers by troubleshooting and resolving issues with Siemens Energy's products and services
- Conduct on-site installations, maintenance, and repairs of Siemens Energy's equipment and systems
- Collaborate with sales and engineering teams to ensure successful implementation of Siemens Energy's products and services
- Provide training and support to customers on the operation and maintenance of Siemens Energy's products and systems
- Identify opportunities for product and service improvements based on customer feedback and field experience
- Maintain accurate and up-to-date records of customer interactions and service activities
- Maintain an up-to-date knowledge of Siemens Energy's products and services, industry trends, and technical developments
- Implement cybersecurity configurations and solutions.
- Implement and conduct cybersecurity services.
- Ensure compliance with all company policies and procedures, as well as industry regulations and standards
- Provide timely and effective communication to customers and internal stakeholders regarding service activities and issue resolution
**What you Bring**
- Bachelor's degree in Process Engineering, Automation, I&C, Control System or a related field
- Minimum 8+ years of experience in Siemens Energy's T3000, PLC and SCADA commissioning and troubleshooting
- Hands on experience in T3000 including system virtualization and domain server configurations.
- Good working knowledge of Siemens Energy's fail safe system including Safety Matrix, H-System CPUs, and logic Matrix.
- Hands on experience on Modbus (TCP/IP and Serial), DNP3 and OPC interface.
- Siemens Energy's Control Servers configuration including Server client architecture, Cyber security implementation and system hardening.
- Hands-on experience on Switch Hardening including port configuration, V-LAN setting and user authorization.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to work collaboratively with customers and internal teams.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Willingness to travel and work away when required (75% Travelling is required)
- Valid driver's license
**Preferred Knowledge and Skill**
- IEC61131 PLC Coding Standards.
- IEC61508 Safety System
- Ability to develop PCS7 and PLC programs based on reading schematics and interpreting customer specifications.
- Ability to troubleshoot control loops and software program.
- Network architecture design.
- Industrial instrumentation selection, configuration, commissioning, and troubleshooting
- Strong verbal and written communication skills
- Experience of working in both Water and Oil & Gas industries
- Engineers having trainings on RTU’s, TMS, ESD, SCADA system will be given preference.
**Who is Siemens Energy?**
At Siemens Energy, we are more than just an energy technology company. With 96,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
**Our Commitment to Diversity**
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
LI-JG1
Workforce Management coordinator
Posted 2 days ago
Job Viewed
Job Description
The WFM Coordinator is responsible for monitoring and analyzing real-time contact center performance to ensure optimal staffing levels and service levels are met. This includes monitoring and analyzing call volume, agent availability and other key metrics to make real-time adjustments to staffing and scheduling as needed. The WFM Coordinator also provides regular reports and analysis to management to help identify trends and opportunities for improvement.The WFM Coordinator will report to the WFM Lead and work closely with the customer support team to ensure that customer support is delivered in a timely and efficient manner.
Key Responsibilities
- Bachelor's degree in a relevant field (e.g., math, statistics, business)
- 2+ years of experience in WFM
- Proficiency in the WFM system and Microsoft Excel
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
- Knowledge of contact center processes and metrics
- Strong analytical and problem-solving skills
- Strong communication and collaboration skills to work effectively with cross-functional teams
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.
Our Hiring Process
Stage 3:
Assessment
Stage 4:
Technical interview @Tabby
Stage 5:
Final interview @Tabby
Stage 6:
Hired
Stage 1:
Applied
Stage 2:
HR call @Tabby
Stage 3:
Assessment
Stage 4:
Technical interview @Tabby
Stage 5:
Final interview @Tabby
Stage 6:
Hired
Stage 1:
Applied
Stage 2:
HR call @Tabby
Stage 3:
Assessment
Stage 4:
Technical interview @Tabby
Stage 5:
Final interview @Tabby
Stage 6:
Hired
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Register Your Interest #J-18808-LjbffrWorkforce Management coordinator
Posted 2 days ago
Job Viewed
Job Description
- Monitor and manage the real-time contact center performance and make staffing adjustments as needed to meet service level goals
- Taking action during the day when actual performance is different from the assumptions used to create the forecast and/or schedule
- Re-planning staffing and scheduling for the near-term period
- Track agents' performance and productivity, providing feedback, and identifying areas for improvement. Tracking agents' working time, managing time-off requests, and calculating pay and benefits.
- Create and adjust shifts, breaks, and all non-productive activities schedule for all customer support agents ona weekly basis via the WFM system, taking into account the needs of businesses and agents' preferences
- Create and adjust training schedules for all customer support agents on a regular basis via the WFM system based on TD, OPS, and QA request,s taking into account line availability
- Analyze call volume, agent availability, adherence, and other key metrics to identify trends and opportunities for improvement
- Provide regular reports and analysis to management on contact center performance
- Monitor the relevance of agents' profiles, skill,s and attendance
- Collaborate with the workforce management team to ensure accurate forecasting and scheduling
- Collaborate with other departments to ensure alignment of staffing and scheduling with business needs
- Bachelor's degree in a relevant field (e.g., math, statistics, business)
- 2+ years of experience in WFM
- Proficiency in the WFM system and Microsoft Excel
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
- Knowledge of contact center processes and metrics
- Strong analytical and problem-solving skills
- Strong communication and collaboration skills to work effectively with cross-functional teams
The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors. Apply Now Our Hiring Process Stage 3:
Assessment
Stage 4:Technical
Stage 5:Final
Stage 6:Hired
Stage 1:Applied
Stage 2:HR
Stage 3:Assessment
Stage 4:Technical
Stage 5:Final
Stage 6:Hired
Stage 1:Applied
Stage 2:HR
Stage 3:Assessment
Stage 4:Technical
Stage 5:Final
Stage 6:Hired
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Register Your InterestBe The First To Know
About the latest Kronos administrator Jobs in Saudi Arabia !