44 Knowledge Management jobs in Saudi Arabia

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

Your Responsibilities:

Knowledge Base & Help Center

• Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants).
• Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
• Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

• Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
• Develop internal quick guides on new product and process launches.
• Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

• Design and optimize chatbot content flows that improve containment and reduce contact rate.
• Create fallback content and escalation triggers based on conversation intents.

Content Governance

• Establish and enforce content review cadences and ownership models with relevant teams.
• Track usage, search failures, and content helpfulness to inform continuous improvement.
• Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

• Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
• Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise

Experience & Background

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

Overview

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

• Knowledge Base & Help Center
  Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants). Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance. Apply user-centered design principles to content structure and taxonomy.
• Training & Internal Communications
  Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials. Develop internal quick guides on new product and process launches. Work with SMEs to document tribal knowledge and embed it into structured documentation.
• Chatbot & Automation Content
  Design and optimize chatbot content flows that improve containment and reduce contact rate. Create fallback content and escalation triggers based on conversation intents.
• Content Governance
  Establish and enforce content review cadences and ownership models with relevant teams. Track usage, search failures, and content helpfulness to inform continuous improvement. Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).
• Cross-functional Collaboration
  Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation. Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Experience & Background

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

Your Responsibilities:

Knowledge Base & Help Center

• Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants).
• Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
• Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

• Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
• Develop internal quick guides on new product and process launches.
• Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

• Design and optimize chatbot content flows that improve containment and reduce contact rate.
• Create fallback content and escalation triggers based on conversation intents.

Content Governance

• Establish and enforce content review cadences and ownership models with relevant teams.
• Track usage, search failures, and content helpfulness to inform continuous improvement.
• Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

• Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
• Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise

Experience & Background

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Select.

Are you based in Riyadh? * Select.

What is your current monthly salary in gross per month? *

What is your expected range of salary in monthly per month? *

Overview

Sia is a specialist Management Consulting firm born in Paris, France in 1999 and has grown into a global firm with over 3,000 employees and annual revenue exceeding $500m. Our culture is strongly oriented towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational companies. Testament to its success, Sia has shown double-digit growth every year since inception.

Sia is a pioneer of Consulting 4.0, putting us at the forefront of the technology revolution, deploying augmented Consultants capable of leveraging emerging digital technology to enhance and improve their cognitive reasoning, analysis and planning. Supported by Augmented & Artificial Intelligence, Automation and Data Science we empower our clients to make the right decisions at the right time for the right reasons.

With our consultants representing 41 different nationalities, we are a highly diverse team spread across 48 offices in 19 countries. However, using innovative technologies such as our own in-house apps, social networks, and digital tools, we provide a truly integrated global service.

Sia is an equal opportunities employer, committed to diversity, inclusion, and employee well-being. Our diversity and inclusion networks (local and global) contribute to a pipeline of initiatives to enhance employee quality of life and foster a caring environment to work in.

Employees are encouraged to contribute to these initiatives and drive positive change in the organisation across 5 pillars: , Multi-Ethnic, Well-being, and Environment.

In the Middle East, Sia provides expert advisory services on strategy & execution, innovation, operational performance & cost reduction, cyber & data security, efficient organisation, transformation & change management, HR performance, and IT performance. In addition to these services, Sia Institute, Sia Partners’ world-class international training arm, provides a wide range of learning programs and workshops with modules successfully delivered across various locations and sectors, particularly in the Middle East.

Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing

These are the six core values that guide all our actions. As an expression of our values, our Sia Village concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.

Our Associate Managers and Managers will lead and oversee the delivery of complex data and digital transformation projects as part of our Saudi Arabia team. They will take ownership of specific project areas, ensure delivery against agreed outcomes, and drive client engagement—primarily with high-profile clients in the oil, gas, and petrochemical sectors.

The role offers the opportunity to apply deep expertise in data analytics, AI, and digital transformation, while shaping impactful initiatives in the Kingdom’s energy and industrial sectors.

• Lead delivery of projects in data analytics, AI model development, data management, and digital transformation
• Direct and manage sector-specific programs in oil, gas, and petrochemicals
• Oversee documentation of requirements, solution specifications, and delivery plans
• Conduct high-level due diligence and advise on emerging digital solutions
• Build and manage relationships across internal teams, client stakeholders, and technology partners
• Drive sustainability initiatives, including circular economy projects, carbon capture & storage (CCS), and supply chain optimization
• Monitor project progress using formal delivery methodologies and tools
• Apply advanced computing capabilities (e.g., CUDA/NVIDIA) where appropriate

• Define and implement digital and data transformation strategies
• Advise on operational excellence across upstream, downstream, and midstream operations
• Lead specialized programs in reservoir management, loyalty programs, and retail analytics
• Support capability building in digital PMO, AI, and emerging technologies

• Strong academic background in Business, Engineering, Economics, or related fields
• 10–15 years of relevant experience, ideally in consulting or industrial leadership roles
• Previous experience in top-tier consulting firms (e.g., EY, Accenture, PwC, KPMG) or leading industrial companies is highly valued
• Proven ability to lead complex digital and data-driven transformation programs
• Knowledge of sustainability, circular economy, CCS, and advanced computing tools is an advantage
• Business proficiency in Arabic and English is essential
• Willingness to be based in or relocate within Saudi Arabia depending on project requirements
• Saudi nationals strongly encouraged to apply

Joining Sia means integrating into a globally recognized firm that fosters personal growth through our unique Sia Village concept, which promotes a community-driven culture reinforced by values of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support, and Employee Wellbeing, ensuring a fulfilling career path.

What a career at Sia offer you?

• Competitive compensation: a competitive salary and benefits package, benchmarked against the market to ensure the most competitive offers.
• Entrepreneurial spirit: Join us on an entrepreneurial journey that not only fosters innovation but also empowers you to drive your own success. Dive into a culture where your ideas shape the future.
• Tailored career advocacy program: Receive dedicated support designed to help you achieve your professional aspirations. Our program pairs you with mentors who provide actionable feedback, ensuring continuous progress and success in your career path.
• Continuous growth: Engage with ongoing opportunities for learning and development, particularly in new and emerging topics. Stay ahead of the curve by continually advancing your knowledge and skills.

Our Commitment to Diversity

At Sia , we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact.

We are guided by the pursuit of understanding and take pride in being able to provide meaningful solutions to our clients’ unique challenges. We bring our whole selves to work and strive to listen, observe, understand and be understood.

To learn more about our mission, values, and business sectors, please visit our website.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

(KSA - Khobar) Associate Consultant / Consultant - Energy

Sia is a specialist Management Consulting firm born in Paris, France in 1999 and has grown into a global firm with over 3,000 employees and annual revenue exceeding $500m. Our culture is strongly oriented towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational companies. Testament to its success,Sia has shown double-digit growth every year since inception.

Sia is a pioneer of Consulting 4.0, putting us at the forefront of the technology revolution, deploying augmented Consultants capable of leveraging emerging digital technology to enhance and improve their cognitive reasoning, analysis and planning. Supported by Augmented & Artificial Intelligence, Automation and Data Science we empower our clients to make the right decisions at the right time for the right reasons.

With our consultants representing 41 different nationalities, we are a highly diverse team spread across 48 offices in 19countries. However, using innovative technologies such as our own in-house apps, social networks, and digital tools, we provide a truly integrated global service.

Sia is an equal opportunities employer, committed to diversity, inclusion, and employee well-being. Our diversity and inclusion networks (local and global) contribute to a pipeline of initiatives to enhance employee quality of life and foster a caring environment to work in.

Employees are encouraged to contribute to these initiatives and drive positive change in the organisation across 5 pillars: , Multi-Ethnic, Well-being, and Environment.

In the Middle East,Sia provides expert advisory services on strategy & execution, innovation, operational performance & cost reduction, cyber & data security, efficientorganisation, transformation & change management, HR performance, and IT performance. In addition to these services,Sia Institute, Sia Partners’ world-class international training arm, provides a wide range of learning programs and workshops with modules successfully delivered across various locations and sectors, particularly in the Middle East.

Why join the Sia Village?

Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing

These are thesix core values that guide all our actions. As an expression of our values, our Sia Village concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.

Our Associate Consultants and consultant will support and manage the delivery of data and digital transformation projects as part of our Saudi Arabia team. They will be responsible for defined areas of focus and ensuring successful delivery against agreed outcomes, primarily supporting high-profile clients in the oil, gas, and petrochemical sectors.

The activities and projects are wide-ranging, offering our team members the opportunity to apply their expertise in data analytics, AI, and digital transformation while developing their skills in key industry areas.

Tasks may include, but are not limited to:

• Delivering projects in data analytics, AI model development, data management, and digital transformation
• Supporting and managing delivery of sector-specific initiatives in oil, gas, and petrochemicals
• Documenting detailed requirements, solution specifications, and project plans
• Conducting technical research and due diligence for emerging digital solutions
• Facilitating collaboration between internal teams, client stakeholders, and technology partners
• Contributing to sustainability-focused initiatives, including circular economy projects, carbon capture & storage (CCS), and supply chain optimization
• Managing and tracking project progress using formal delivery tools (e.g., Gantt charts)
• Applying advanced computing tools such as CUDA/NVIDIA where relevant

As part of a diverse and motivated team, you will work on a range of client projects, including:

Data and digital transformation strategy design and implementation

Oil & gas operational excellence (upstream, downstream, midstream)

Specialized domains such as reservoir management, loyalty programs, and retail analytics

Capabilities building in digital PMO, AI, and emerging technologies

• Strong academic background in Business, Engineering, Economics, or related fields
• Consultants/Senior Consultants: 3–7 years of relevant experience
• Prior experience in top-tier consulting firms or leading industrial companies is highly valued
• Experience in planning, managing, and delivering complex digital and data projects
• Knowledge of sustainability, circular economy, CCS, and advanced computing tools is an advantage
• Business proficiency in Arabic and English is essential
• Willingness to relocate within Saudi Arabia depending on project requirements
• Saudi nationals strongly encouraged to apply

Joining Sia means integrating into a globally recognized firm that fosters personal growth through our unique Sia Village concept, which promotes a community-driven culture reinforced by values of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support, and Employee Wellbeing, ensuring a fulfilling career path.

What a career at Sia offer you?

• Competitive compensation: an competitive salary and benefits package, benchmarked against the market to ensure the most competitive offers.
• Entrepreneurial spirit: Join us on an entrepreneurial journey that not only fosters innovation but also empowers you to drive your own success. Dive into a culture where your ideas shape the future.
• Tailored career advocacy program: Receive dedicated support designed to help you achieve your professional aspirations. Our program pairs you with mentors who provide actionable feedback, ensuring continuous progress and success in your career path.
• Continuous growth: Engage with ongoing opportunities for learning and development, particularly in new and emerging topics. Stay ahead of the curve by continually advancing your knowledge and skills.

Our Commitment to Diversity

At Sia , we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact.

We are guided by the pursuit of understanding and take pride in being able to provide meaningful solutions to our clients’ unique challenges. We bring our whole selves to work and strive to listen, observe, understand and be understood.

To learn more about our mission, values, and business sectors, please visitour website .

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Sia is a specialist Management Consulting firm born in Paris, France in 1999 and has grown into a global firm with over 3,000 employees and annual revenue exceeding $500m. Our culture is strongly oriented towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational companies. Testament to its success,Sia has shown double-digit growth every year since inception.

Sia is a pioneer of Consulting 4.0, putting us at the forefront of the technology revolution, deploying augmented Consultants capable of leveraging emerging digital technology to enhance and improve their cognitive reasoning, analysis and planning. Supported by Augmented & Artificial Intelligence, Automation and Data Science we empower our clients to make the right decisions at the right time for the right reasons.

With our consultants representing 41 different nationalities, we are a highly diverse team spread across 48 offices in 19countries. However, using innovative technologies such as our own in-house apps, social networks, and digital tools, we provide a truly integrated global service.

Sia is an equal opportunities employer, committed to diversity, inclusion, and employee well-being. Our diversity and inclusion networks (local and global) contribute to a pipeline of initiatives to enhance employee quality of life and foster a caring environment to work in.

Employees are encouraged to contribute to these initiatives and drive positive change in the organisation across 5 Multi-Ethnic, Well-being, and Environment.

In the Middle East,Sia provides expert advisory services on strategy & execution, innovation, operational performance & cost reduction, cyber & data security, efficientorganisation, transformation & change management, HR performance, and IT performance. In addition to these services,Sia Institute, Sia Partners' world-class international training arm, provides a wide range of learning programs and workshops with modules successfully delivered across various locations and sectors, particularly in the Middle East.

Why join the Sia Village?

Excellence Entrepreneurship Innovation Teamwork Care & Support Employee Wellbeing

These are thesix core values that guide all our actions. As an expression of our values, our Sia Village concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.

Our Associate Consultants and consultant will support and manage the delivery of data and digital transformation projects as part of our Saudi Arabia team. They will be responsible for defined areas of focus and ensuring successful delivery against agreed outcomes, primarily supporting high-profile clients in the oil, gas, and petrochemical sectors.

The activities and projects are wide-ranging, offering our team members the opportunity to apply their expertise in data analytics, AI, and digital transformation while developing their skills in key industry areas.

Tasks may include, but are not limited to:

• Delivering projects in data analytics, AI model development, data management, and digital transformation
• Supporting and managing delivery of sector-specific initiatives in oil, gas, and petrochemicals
• Documenting detailed requirements, solution specifications, and project plans
• Conducting technical research and due diligence for emerging digital solutions
• Facilitating collaboration between internal teams, client stakeholders, and technology partners
• Contributing to sustainability-focused initiatives, including circular economy projects, carbon capture & storage (CCS), and supply chain optimization
• Managing and tracking project progress using formal delivery tools (e.g., Gantt charts)
• Applying advanced computing tools such as CUDA/NVIDIA where relevant

As part of a diverse and motivated team, you will work on a range of client projects, including:

Data and digital transformation strategy design and implementation

Oil & gas operational excellence (upstream, downstream, midstream)

Specialized domains such as reservoir management, loyalty programs, and retail analytics

Capabilities building in digital PMO, AI, and emerging technologies

• Strong academic background in Business, Engineering, Economics, or related fields
• Consultants/Senior Consultants: 3-7 years of relevant experience
• Prior experience in top-tier consulting firms or leading industrial companies is highly valued
• Experience in planning, managing, and delivering complex digital and data projects
• Knowledge of sustainability, circular economy, CCS, and advanced computing tools is an advantage
• Business proficiency in Arabic and English is essential
• Willingness to relocate within Saudi Arabia depending on project requirements
• Saudi nationals strongly encouraged to apply

Joining Sia means integrating into a globally recognized firm that fosters personal growth through our unique Sia Village concept, which promotes a community-driven culture reinforced by values of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support, and Employee Wellbeing, ensuring a fulfilling career path.

What a career at Sia offer you?

• Competitive compensation: an competitive salary and benefits package, benchmarked against the market to ensure the most competitive offers.
• Entrepreneurial spirit: Join us on an entrepreneurial journey that not only fosters innovation but also empowers you to drive your own success. Dive into a culture where your ideas shape the future.
• Tailored career advocacy program: Receive dedicated support designed to help you achieve your professional aspirations. Our program pairs you with mentors who provide actionable feedback, ensuring continuous progress and success in your career path.
• Continuous growth: Engage with ongoing opportunities for learning and development, particularly in new and emerging topics. Stay ahead of the curve by continually advancing your knowledge and skills.

Our Commitment to Diversity

At Sia , we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact.

We are guided by the pursuit of understanding and take pride in being able to provide meaningful solutions to our clients' unique challenges. We bring our whole selves to work and strive to listen, observe, understand and be understood.

To learn more about our mission, values, and business sectors, please visitour website .

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Overview

SWATX is seeking a dedicated and experienced Data Management Consultant to join our team. In this role, you will be responsible for providing strategic guidance and hands-on support in all areas of data management, including data governance, data quality, and data integration. Working closely with clients, you will assess their data needs, develop data management strategies, and implement solutions that drive efficient and effective data operations.

• Profound knowledge of data management frameworks, methodologies, and the standards and policies of the National Data Management Office (NDMO), along with their practical implementation


• Provide guidance and consultation on implementing data management frameworks, methodologies, and policies in alignment with NDMO standards and requirements


• Collaborate with internal stakeholders to assess current data management practices and identify areas for improvement


• Develop and implement tailored data strategies and solutions to address data governance, and data privacy challenges


• Strong understanding of privacy principles, policies, and laws governing personal data protection (PDPL)


• Assist in the development of policies, procedures, and guidelines to support compliance with NDMO requirements and enhance data management capabilities


• Work closely with IT teams to evaluate and select data management tools and technologies


• Expertise in data classification and overseeing the end-to-end implementation of data classification processes


• Ability to conduct compliance assessments and generate comprehensive reports


• Extensive experience in conducting and organizing workshops and presentations

• Degree in Computer Science, Information Technology, or similar degree


• 5+ years of experience in data management, data governance, and data privacy


• Excellent communication skills, both verbal and written, in English and Arabic


• Preferred certificates: Certified Data Management Professional (CDMP), Certified Information Privacy Manager (CIPM), or Certified Information Privacy Professional (CIPP)

Responsibilities

• Develop and implement data management strategies, policies, and procedures
• Ensure data integrity and accuracy by establishing and enforcing data quality standards
• Design and maintain data governance frameworks and processes
• Collaborate with cross-functional teams to define data requirements and data standards
• Implement data cleansing and validation processes to improve data quality
• Monitor and analyze data to identify and resolve data issues and anomalies
• Develop and maintain documentation and data dictionaries for data assets
• Implement data security measures and access controls to protect sensitive data
• Participate in data migration and integration projects
• Stay updated with the latest trends and best practices in data management

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience as a Data Management Officer or in a similar role
• Strong understanding of data management principles and methodologies
• Experience in implementing data governance frameworks and processes
• Knowledge of data quality management practices and techniques
• Familiarity with data security and privacy measures
• Proficiency in SQL and database management
• Experience with data cleansing and validation processes
• Strong analytical and problem-solving skills
• Excellent attention to detail and organizational skills
• Strong communication and collaboration abilities

Why Join Us:

• Opportunity to work with a talented and passionate team.
• Competitive salary and benefits package.
• Exciting projects and innovative work environment.