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Job Title: Business Analysis Senior Analyst

Location: Kingdom of Saudi Arabia (KSA)

Department: Information Technology

Reports To: IT project Manager - KSA

Job Summary : Drive the successful delivery related to KSA market. Where the role will be able to coordinate between regulatory bodies and Cigna to ensure the business requirements are built in technologies properly. in addition to manage future changes required where he is the point of contacts for future requirements.

Role Overview

The BSA assists in the gathering and analysis of information for developing and modifying IT systems. Assists in determining data and system requirements and the development of system specifications. Prepares diagrams and systems flow charts to describe existing and proposed application. Creates and maintains system documentation in collaboration with architects and team members.

The BA will work closely with the Product Management, Product Owners, Agile team and other subject matter experts to support the refinement of the backlog, working first as a consultant and ending as a mentor, increasing shared understanding of systems across the agile team

Key Responsibilities

• Conduct requirement gathering sessions with stakeholders to understand business needs and translate them into actionable solutions.
• Provide detailed Business Requirement Documents (BRDs) and assist the Product Owners with user stories documentation on Jira to guide development teams and ensure business needs are met.
• Support development teams with project clarifications and ensure alignment between business and technical teams.
• Collaborate with Quality Assurance (QA) teams to clarify requirements and support business testing efforts.
• Act as the Business Analyst for mega client onboarding changes, regulatory changes, and member addition/policy upload projects.
• Serve as link between business and development teams for pre auth, claims, customer care, and regulatory projects.
• Work with external project teams, including service providers (e.g., ELM, MASDR) and regulators (e.g., CHI, InsuranceAuthority), to deliver high quality BRDs.
• Ensure compliance with regulatory requirements and align business processes with client needs.
• Experience with regulatory changes on regulated systems and services (e.g., Nphies, Najim, CHI upload, TAHAQAQ, Yakeen) – Preferable
• Expedite bug fixes during business testing by coordinating with development teams and reporting on critical issues.
• Business Process Flows: Expertise in designing clear and detailed business process flows to optimize operations, enhance system functionality, and guide cross functional teams.
• Technical Proficiency: knowledge in project management tools and agile methodologies, Scrum and Kanban and Confluence
• Ensure all assigned projects are updated promptly and accurately in the internal project management
• Share regular status reports with IT management stakeholders, highlighting progress, risks, and next steps.
• Report business feedback to internal teams and propose actionable improvements to enhance project outcomes.
• Support new joiners by providing guidance on systems, processes, and business analysis activities.
• Ensure assigned projects are delivered within agreed timelines of the agile delivery team and meets the enterprise quality standards.
  
  

Qualifications

• Bachelor's degree in an IT related field such as, MIS, IT Computer Science, Software Engineering or similar
• 3+ years of practical experience in a related field/industry
  
  

Skills

• Agile Methodologies
• Systems Analysis
• Quality Assurance
• Agile Product Management
• Customer focus
• Communication
• Documentation
• Collaboration
• Problem solving
  
  

What We Offer

• Hybrid mode
• Flexibly
• International exposure
• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )
  
  

Working hours : As per KSA labor work

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Research, Analyst, and Information Technology
• Industries Hospitals and Health Care

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The job profile for this position is Business Analysis Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.

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Job Title: Business Analysis Senior Analyst

Location: Kingdom of Saudi Arabia (KSA)

Department: Information Technology

Reports To: IT project Manager - KSA

Job Summary

Drive the successful delivery related to KSA market. The role will coordinate between regulatory bodies and Cigna to ensure the business requirements are built in technologies properly. In addition, manage future changes required where the role is the point of contact for future requirements.

Role Overview

The BSA assists in the gathering and analysis of information for developing and modifying IT systems. Assists in determining data and system requirements and the development of system specifications. Prepares diagrams and systems flow charts to describe existing and proposed applications. Creates and maintains system documentation in collaboration with architects and team members.

The BA will work closely with the Product Management, Product Owners, Agile team and other subject matter experts to support the refinement of the backlog, initially as a consultant and eventually as a mentor, increasing shared understanding of systems across the agile team.

Key Responsibilities

• Conduct requirement gathering sessions with stakeholders to understand business needs and translate them into actionable solutions.
• Provide detailed Business Requirement Documents (BRDs) and assist the Product Owners with user stories documentation on Jira to guide development teams and ensure business needs are met.
• Support development teams with project clarifications and ensure alignment between business and technical teams.
• Collaborate with Quality Assurance (QA) teams to clarify requirements and support business testing efforts.
• Act as the Business Analyst for mega client onboarding changes, regulatory changes, and member addition/policy upload projects.
• Serve as link between business and development teams for pre-authorization, claims, customer care, and regulatory projects.
• Work with external project teams, including service providers (e.g., ELM, MASDR) and regulators (e.g., CHI, Insurance Authority), to deliver high quality BRDs.
• Ensure compliance with regulatory requirements and align business processes with client needs.
• Experience with regulatory changes on regulated systems and services (e.g., Nphies, Najim, CHI upload, TAHAQAQ, Yakeen) – Preferable
• Expedite bug fixes during business testing by coordinating with development teams and reporting on critical issues.
• Business Process Flows: Expertise in designing clear and detailed business process flows to optimize operations, enhance system functionality, and guide cross functional teams.
• Technical Proficiency: knowledge in project management tools and agile methodologies, Scrum and Kanban and Confluence
• Ensure all assigned projects are updated promptly and accurately in the internal project management
• Share regular status reports with IT management stakeholders, highlighting progress, risks, and next steps.
• Report business feedback to internal teams and propose actionable improvements to enhance project outcomes.
• Support new joiners by providing guidance on systems, processes, and business analysis activities.
• Ensure assigned projects are delivered within agreed timelines of the agile delivery team and meet the enterprise quality standards.

Qualifications

• Bachelor's degree in an IT related field such as MIS, IT, Computer Science, Software Engineering or similar
• 3+ years of practical experience in a related field/industry

Skills

• Agile Methodologies
• Systems Analysis
• Quality Assurance
• Agile Product Management
• Customer focus
• Communication
• Documentation
• Collaboration
• Problem solving

What we Offer

• Hybrid mode
• Flexible schedule
• International exposure
• Pleasant environment (Cigna KSA recently certified as “Great Place to Work”)

Working hours

As per KSA labor law

#J-18808-Ljbffr

**Job Title:** Business Analysis Senior Analyst
**Location:** Kingdom of Saudi Arabia (KSA)
**Department:** Information Technology
**Reports To:** IT project Manager - KSA
**Job Summary :** Drive the successful delivery related to KSA market. Where the role will be able to coordinate between regulatory bodies and Cigna to ensure the business requirements are built in technologies properly. in addition to manage future changes required where he is the point of contacts for future requirements.
**Role Overview:**
The BSA assists in the gathering and analysis of information for developing and modifying IT systems. Assists in determining data and system requirements and the development of system specifications. Prepares diagrams and systems flow charts to describe existing and proposed application. Creates and maintains system documentation in collaboration with architects and team members.
The BA will work closely with the Product Management, Product Owners, Agile team and other subject matter experts to support the refinement of the backlog, working first as a consultant and ending as a mentor, increasing shared understanding of systems across the agile team
**Key Responsibilities:**
+ Conduct requirement gathering sessions with stakeholders to understand business needs and translate them into actionable solutions.
+ Provide detailed Business Requirement Documents (BRDs) and assist the Product Owners with user stories documentation on Jira to guide development teams and ensure business needs are met.
+ Support development teams with project clarifications and ensure alignment between business and technical teams.
+ Collaborate with Quality Assurance (QA) teams to clarify requirements and support business testing efforts.
+ Act as the Business Analyst for mega client onboarding changes, regulatory changes, and member addition/policy upload projects.
+ Serve as link between business and development teams for pre auth, claims, customer care, and regulatory projects.
+ Work with external project teams, including service providers (e.g., ELM, MASDR) and regulators (e.g., CHI, InsuranceAuthority), to deliver high quality BRDs.
+ Ensure compliance with regulatory requirements and align business processes with client needs.
+ Experience with regulatory changes on regulated systems and services (e.g., Nphies, Najim, CHI upload, TAHAQAQ, Yakeen) - Preferable
+ Expedite bug fixes during business testing by coordinating with development teams and reporting on critical issues.
+ Business Process Flows: Expertise in designing clear and detailed business process flows to optimize operations, enhance system functionality, and guide cross functional teams.
+ Technical Proficiency: knowledge in project management tools and agile methodologies, Scrum and Kanban and Confluence
+ Ensure all assigned projects are updated promptly and accurately in the internal project management
+ Share regular status reports with IT management stakeholders, highlighting progress, risks, and next steps.
+ Report business feedback to internal teams and propose actionable improvements to enhance project outcomes.
+ Support new joiners by providing guidance on systems, processes, and business analysis activities.
+ Ensure assigned projects are delivered within agreed timelines of the agile delivery team and meets the enterprise quality standards.
**Qualifications:**
+ Bachelor's degree in an IT related field such as, MIS, IT Computer Science, Software Engineering or similar
+ 3+ years of practical experience in a related field/industry
**Skills:**
+ Agile Methodologies
+ Systems Analysis
+ Quality Assurance
+ Agile Product Management
+ Customer focus
+ Communication
+ Documentation
+ Collaboration
+ Problem solving
**What we Offer :**
+ Hybrid mode
+ Flexibly
+ International exposure
+ Pleasant environment ( Cigna KSA got recently certified as "Great Place to Work" )
**Working hours :** As per KSA labor work
**About The Cigna Group**
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._

Account Director - Qualitative Market Research

A leading global market research company is seeking an Account Director with a strong background in qualitative research to lead their Riyadh office in Saudi Arabia. The successful candidate will be fully responsible for achieving profitability and revenue targets across a diverse client portfolio. They will provide strategic marketing insights based on market research data, ensuring high-quality deliverables within deadlines.

Key responsibilities include:

1. Driving growth and profitability within designated sectors, contributing to the annual business plan.
2. Developing solutions to overcome barriers to profitability and growth.
3. Achieving annual gross margin and profit targets.
4. Pricing strategies to ensure success and profitability.
5. Managing revenue of 3-4 million AED.
6. Generating RFPs and maintaining the integrity of proposals and pitches.
7. Designing projects within budget while maximizing client spend.
8. Collaborating with teams and suppliers to improve processes for client benefit.
9. Negotiating with clients on project scope changes.
10. Ensuring client deliverables meet expectations and exemplify excellence.
11. Demonstrating thought leadership in the market research field.
12. Identifying and developing new clients, while nurturing existing relationships through research excellence.
13. Understanding client business and market dynamics thoroughly.
14. Motivating the team through clear communication and leadership.
15. Leading account strategy development and team communication.
16. Setting objectives and development plans for direct reports aligned with company strategy.

Language requirements:

• Arabic - Fluent/Excellent
• English - Fluent/Excellent

Additional requirements:

• Own a car and have a driving license.

Experience and Skills:

• Educational background in a related field (BA/MA/BCom).
• Minimum of 6 years relevant experience in market research and analysis.
• Managerial experience.
• Knowledge of qualitative and quantitative research methodologies.
• Ability to advise on research methodologies and products.
• Data analysis and interpretation skills.
• Understanding of marketing processes and project management.
• Excellent presentation skills.
• Proficiency in Microsoft Office.
• Fluency in Arabic and English.

About the Company

HR Source Consulting is a leading Human Resources consultancy serving clients across the MENA region. We specialize in HR planning and solutions across various sectors including IT, media, FMCG, and more. We provide tailored recruitment, HR services, and solutions such as salary surveys, outplacement, and relocation services. Our goal is to deliver comprehensive HR solutions at all organizational levels, ensuring client satisfaction through dedicated service and expertise.

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Assistant Trade Marketing Manager (Market Research) | Riyadh, Saudi Arabia

The Company:

Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing around 110,000 retail outlets and has reported net income of SAR 1.9 Billion on sales of SAR 3.8 Billion in 2020. For more details, please visit our website –

An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group

About the Role:

To support the Market Research Manager in planning and executing market research activities, providing actionable insights to guide trade marketing and category strategies. The role requires strong analytical skills, hands-on experience with retail audit tools, and a solid understanding of consumer and shopper research methodologies.

Key Activities & Responsibilities:

• Analyze numeric data such as sales reports and market share metrics to support business decisions.
• Apply FMCG industry knowledge to interpret market trends and consumer behavior.
• Use Excel at a mid-to-advanced level to generate formulas, pivot tables, and perform data analysis.
• Conduct and support market research projects, applying knowledge of consumer and shopper research methodologies (e.g., preference tests).
• Perform deep-dive analysis using Nielsen Retail Audit data at SKU, product weight, and regional levels.
• Interpret key market metrics such as market volume share, numeric distribution, and weighted distribution.
• Extract and analyze retail data using Nielsen Discover or Nielsen Answers tools.
• Interpret insights from Kantar Worldpanel data to support category and brand strategies.

Requirements:

Potential candidates must meet the following criteria:

• Degree in Marketing or any related field.
• 4-7 years of experience in market research.
• FMCG experience is a plus.

Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.

This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.

#J-18808-Ljbffr

Overview

Department: Market Research / Project Management

Employment Type: Freelance

Location: Saudi Arabia

FMC Group is a German-owned full-service consulting company with 25 years of experience supporting international companies with market entry and business development in emerging markets. We currently operate in Turkey, North Africa, the UAE, and Singapore, and we are now expanding our presence in Saudi Arabia.

Our Research Services Competence Centre provides tailored B2B market research, partner search, and market visits across various industrial and professional sectors. To support this growth, we are looking for freelance consultants in Saudi Arabia with a strategic mindset and strong business orientation.

Key Responsibilities

• Conducting in-depth desk research using local and regional sources, databases, and publications
• Identifying and interviewing industry experts, companies, and relevant stakeholders to gather firsthand insights
• Analyzing findings and preparing clear, structured reports in English
• Collaborating with the FMC team remotely and providing cultural or other business insights
• Providing on-the-ground support during fieldwork or client engagements as required

Skills, Knowledge and Expertise

• Bachelor’s degree (Master’s degree preferred)
• Minimum 5 years of business experience, ideally in business development, strategic planning, consulting, or market research in B2B/industries
• Strong understanding of the business landscape in Saudi Arabia; GCC experience is a plus
• Experience with industry or company research, mapping stakeholder ecosystems, and structuring findings
• Native-level Arabic and excellent English communication skills (verbal and written)
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Analytical thinker with attention to detail and structured working style
• Reliable, self-motivated, and detail-oriented
• Comfortable with remote collaboration and flexible schedules
• No travel restrictions (in case occasional in-person meetings are needed)

Benefits

What We Offer

• Flexible project-based collaboration with an international consulting firm
• Opportunity to work on impactful projects with global clients
• Remote working setup with autonomy and cross-border engagement
• Long-term collaboration opportunities in future projects across the region

#J-18808-Ljbffr

Overview

Department: Market Research / Project Management

Employment Type: Freelance

Location: Saudi Arabia

FMC Group is a German-owned full-service consulting company with 25 years of experience supporting international companies with market entry and business development in emerging markets. We currently operate in Turkey, North Africa, the UAE, and Singapore, and we are now expanding our presence in Saudi Arabia.

Our Research Services Competence Centre provides tailored B2B market research, partner search, and market visits across various industrial and professional sectors. To support this growth, we are looking for freelance consultants in Saudi Arabia with a strategic mindset and strong business orientation.

Key Responsibilities

• Conducting in-depth desk research using local and regional sources, databases, and publications
• Identifying and interviewing industry experts, companies, and relevant stakeholders to gather firsthand insights
• Analyzing findings and preparing clear, structured reports in English
• Collaborating with the FMC team remotely and providing cultural or other business insights
• Providing on-the-ground support during fieldwork or client engagements as required

Skills, Knowledge and Expertise

• Bachelor’s degree (Master’s degree preferred)
• Minimum 5 years of business experience, ideally in business development, strategic planning, consulting, or market research in B2B/industries
• Strong understanding of the business landscape in Saudi Arabia; GCC experience is a plus
• Experience with industry or company research, mapping stakeholder ecosystems, and structuring findings
• Native-level Arabic and excellent English communication skills (verbal and written)
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Analytical thinker with attention to detail and structured working style
• Reliable, self-motivated, and detail-oriented
• Comfortable with remote collaboration and flexible schedules
• No travel restrictions (in case occasional in-person meetings are needed)

Benefits

What We Offer

• Flexible project-based collaboration with an international consulting firm
• Opportunity to work on impactful projects with global clients
• Remote working setup with autonomy and cross-border engagement
• Long-term collaboration opportunities in future projects across the region

#J-18808-Ljbffr

Overview

Department: Market Research / Project Management

Employment Type: Freelance

Location: Saudi Arabia

FMC Group is a German-owned full-service consulting company with 25 years of experience supporting international companies with market entry and business development in emerging markets. We currently operate in Turkey, North Africa, the UAE, and Singapore, and we are now expanding our presence in Saudi Arabia.

Our Research Services Competence Centre provides tailored B2B market research, partner search, and market visits across various industrial and professional sectors. To support this growth, we are looking for freelance consultants in Saudi Arabia with a strategic mindset and strong business orientation.

Key Responsibilities

• Conducting in-depth desk research using local and regional sources, databases, and publications
• Identifying and interviewing industry experts, companies, and relevant stakeholders to gather firsthand insights
• Analyzing findings and preparing clear, structured reports in English
• Collaborating with the FMC team remotely and providing cultural or other business insights
• Providing on-the-ground support during fieldwork or client engagements as required

Skills, Knowledge and Expertise

• Bachelor’s degree (Master’s degree preferred)
• Minimum 5 years of business experience, ideally in business development, strategic planning, consulting, or market research in B2B/industries
• Strong understanding of the business landscape in Saudi Arabia; GCC experience is a plus
• Experience with industry or company research, mapping stakeholder ecosystems, and structuring findings
• Native-level Arabic and excellent English communication skills (verbal and written)
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Analytical thinker with attention to detail and structured working style
• Reliable, self-motivated, and detail-oriented
• Comfortable with remote collaboration and flexible schedules
• No travel restrictions (in case occasional in-person meetings are needed)

Benefits

What We Offer

• Flexible project-based collaboration with an international consulting firm
• Opportunity to work on impactful projects with global clients
• Remote working setup with autonomy and cross-border engagement
• Long-term collaboration opportunities in future projects across the region

#J-18808-Ljbffr

Overview

Department: Market Research / Project Management

Employment Type: Freelance

Location: Saudi Arabia

FMC Group is a German-owned full-service consulting company with 25 years of experience supporting international companies with market entry and business development in emerging markets. We currently operate in Turkey, North Africa, the UAE, and Singapore, and we are now expanding our presence in Saudi Arabia.

Our Research Services Competence Centre provides tailored B2B market research, partner search, and market visits across various industrial and professional sectors. To support this growth, we are looking for freelance consultants in Saudi Arabia with a strategic mindset and strong business orientation.

Key Responsibilities

• Conducting in-depth desk research using local and regional sources, databases, and publications
• Identifying and interviewing industry experts, companies, and relevant stakeholders to gather firsthand insights
• Analyzing findings and preparing clear, structured reports in English
• Collaborating with the FMC team remotely and providing cultural or other business insights
• Providing on-the-ground support during fieldwork or client engagements as required

Skills, Knowledge and Expertise

• Bachelor’s degree (Master’s degree preferred)
• Minimum 5 years of business experience, ideally in business development, strategic planning, consulting, or market research in B2B/industries
• Strong understanding of the business landscape in Saudi Arabia; GCC experience is a plus
• Experience with industry or company research, mapping stakeholder ecosystems, and structuring findings
• Native-level Arabic and excellent English communication skills (verbal and written)
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Analytical thinker with attention to detail and structured working style
• Reliable, self-motivated, and detail-oriented
• Comfortable with remote collaboration and flexible schedules
• No travel restrictions (in case occasional in-person meetings are needed)

Benefits

What We Offer

• Flexible project-based collaboration with an international consulting firm
• Opportunity to work on impactful projects with global clients
• Remote working setup with autonomy and cross-border engagement
• Long-term collaboration opportunities in future projects across the region

#J-18808-Ljbffr