96 IT Troubleshooting jobs in Saudi Arabia

The Job Description

1. Maintaining backup and disaster recovery procedure and replication in all recovery sites.
2. Administer Azure DR solution using recovery services.
3. Configure Azure AAD and AD connect servers with High availability.
4. Configure APP proxy, MFA, SSPR and SSO to secure on-prem/cloud services.
5. Administering, monitoring, configuring, and securing VMware vSphere ESXi clusters in multiple data centers.
6. Implementing, configuring, and monitoring various new system projects.
7. Monitor system performance and troubleshoot issues promptly.
8. Managing Windows Server infrastructure components (Active Directory, DNS, DHCP, File share and Exchange).
9. Patching & managing Infrastructure & cloud vulnerabilities.
10. Daily operation, monitoring and troubleshooting system health, data center activities, server firmware upgrade and maintenance periodically.
11. Applying data restore procedure and document test recovery cases.
12. Proactively monitor systems health by physically inspecting environment and utilizing the provided monitoring tools such as SCOM.
13. Storage configuration & troubleshooting.
14. Managing AD Policies and meet security compliance.

Qualifications:

• Minimum Qualification: Bachelor’s in computer science or a related field.
• Minimum Work Experience: Min of 10+ years of experience.
• Certification: Azure Administrator Associate and expert. Microsoft Certified Systems Engineer.
• Level of English: Excellent in both reading and writing.

The ideal candidate will be responsible for installing, configuring, and maintaining hardware and software systems. The System Administrator will ensure the smooth operation of all IT systems, including servers, network equipment, and other devices.

• Install, configure, and maintain hardware and software components of the IT infrastructure
• Monitor system performance and ensure reliability and availability
• Manage user accounts, permissions, and access rights
• Troubleshoot and resolve hardware, software, and network issues
• Perform regular backups and ensure data security and integrity
• Upgrade systems with new releases and models
• Evaluate and recommend new technologies to improve system performance
• Collaborate with other IT staff to resolve complex issues
• Timely and efficiently process user requests related to the local network of the Company
• Install operating systems and licensed software on servers and workstations

• Excellent knowledge of IT systems and infrastructure
• Hands-on experience with network and server management
• Familiarity with various operating systems and platforms
• Strong problem-solving skills and attention to detail
• Ability to work independently and manage multiple tasks
• Certification in Microsoft, Cisco, or other relevant technologies is a plus
• Good communication and interpersonal skills

System Administrator

Experience Required: 5-10 years

Requirements:

• 10+ years of experience in system administration or a related field.
• Strong expertise inPowerShell for automation and scripting.
• Proven experience in managingsoftware servers , including:
• Cluster configuration and management.
• User banking systems for account management.
• User behavior monitoring and analysis.
• Hands-on experience withmessage server backup solutions.
• Proficiency inSQL Server administration , including database maintenance and optimization.
• Strong knowledge of Windows and Linux server environments.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork skills.

Preferred Qualifications:

• Experience in industries such as oil and gas, finance, or healthcare.
• Familiarity with cloud-based infrastructure (e.g., AWS, Azure).
• Knowledge of cybersecurity best practices and tools.
• Certification in system administration (e.g., MCSE, RHCE).
• Advanced degree in computer science, information systems, or a related field.

Skills

Key Responsibilities:

• Manage and maintain server infrastructure, ensuring high availability, performance, and security.
• UtilizePowerShell for automation, scripting, and system management tasks.
• Administer and optimizesoftware servers , including specialized areas such as:
• Cluster configuration and management for high availability and failover.
• User banking systems for secure user account management.
• User behavior monitoring and analysis to enhance system security and performance.
• Implement and managemessage server backup solutions to ensure data integrity and disaster recovery.
• PerformSQL Server administration , including database maintenance, performance tuning, and security management.
• Monitor system performance, troubleshoot issues, and provide timely resolution to ensure minimal downtime.
• Collaborate with cross-functional teams to design and implement system upgrades and enhancements.
• Ensure compliance with IT policies, security standards, and regulatory requirements.
• Document system configurations, processes, and procedures for knowledge sharing and training.

A system administrator role at Emdad By Elm involves managing technology systems, focusing on configuration, access control, troubleshooting, and user training.

• Configure and maintain the networked computer system, encompassing hardware, system software, and applications.


• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.


• Troubleshoot system errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.


• Replace and upgrade defective or outdated components when necessary.


• Monitor system performance to ensure smooth and secure operations.


• Research and recommend new approaches to enhance the networked computer system.


• Provide technical support to end-users when needed.


• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required


• 4 or more years of database, network administration, or system administration experience


• System administration and IT certifications in Microsoft, or other network related fields are a plus


• Working knowledge of virtualization, VMWare, or equivalent


• Strong knowledge of systems and networking software, hardware, and networking protocols


• Experience with scripting and automation tools


• Preferably experience with ManageEngine service management application.


• A proven track record of developing and implementing IT strategy and plans


• Preferably with intermediate to advanced data analysis experience


• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols


• Build an internal wiki with technical documentation, manuals and IT policies

Mid-Senior level

Full-time

Information Technology and Administrative

Information Services, IT System Custom Software Development, and Computer and Network Security

Join to apply for the System Administrator role at Saudi Networkers Services .

• Managing the Windows Cluster server, Antivirus and Security Administration.
• Managing the files server and sharing feature.
• Working in the field of servers, storages of SAN and NAS, and virtualization.
• Knowledge of operating systems (Microsoft servers and clients).
• Working on Active Directory, networks, applications, procedures, policies, techniques, and cybersecurity, and knowledge of designed and specified procedures and policies used in computers and networks security.
• Managing the backup for the data (backup and restore).
• Managing the NLB server.
• Knowledge and experience in the field of servers, storages of SAN and NAS, backup, and virtualization.
• Candidates should have knowledge and working experience of developing configuration diagrams, logical diagrams, LLD, HLD and as-built documents in Visio & PPTs.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Business Consulting and Services
• Location: Al Khobar, Eastern, Saudi Arabia
• Posted: 1 day ago

Autonomously carries out service delivery from end-to-end following project management methodology.

Has a thorough understanding of IT operations in the server, storage, and system administration domain, with experience performing system administration tasks.

Capable of leading and negotiating solution designs/architecture and understanding solution sizing.

Has a good understanding of and can carry out IT process design and documentation as per standards and work needs.

Understands cost elements of different infrastructure components and can find/calculate cost aspects of IT resources.

Possesses a strong technical understanding of the linkage between infrastructure components such as storage, servers, and networks.

Preferably has 6+ years of experience in at least two or three operating systems such as Unix/Linux and Windows.

Holds at least one up-to-date advanced professional certification in infrastructure products (Servers/Operating Systems).

Has sound interpersonal skills to communicate effectively both verbally and in writing.

Proficient in scripting with PowerShell, Linux shells, AutoIt, and similar tools to automate and simplify operational tasks.

Experienced in using tools for central management and automation such as MS System Center (SCCM, Orchestrator, etc.) or private cloud tools.

Possesses the technical knowledge to provide quality assurance services in the infrastructure domain, including reviewing and enhancing current ITIL processes, trend analysis, and improvements.

Holds a Bachelor's Degree in Computer Science, a related engineering field, or equivalent.

Experience of 3-10 years in the relevant domain.

This is a full-time on-site role for a System Administrator at FutureSoft in Riyadh Region. The System Administrator will be responsible for day-to-day tasks including system administration, troubleshooting, technical support, network administration, and information technology management.

• System Administration, Troubleshooting, and Technical Support skills
• Network Administration and Information Technology expertise
• Strong problem-solving and analytical abilities
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• MS Exchange (Must)
• MS Active Directory (Must)
• Day to day administration activities for Exchange, AD and Windows Servers in a datacenter.
• Provide support and troubleshooting for Exchange, AD and Windows Servers.

• Bachelor’s degree in computer science, Information Technology, or related field

Overview

As a Windows System Administrator at Müller's Solutions, you will be responsible for the installation, configuration, maintenance, and optimization of our Windows server environment. This role requires a deep understanding of Windows operating systems and will involve managing and troubleshooting server hardware, software, and networking components. You'll work closely with other IT staff to ensure high availability and performance of our systems, as well as support our users' needs by providing excellent technical support.

• Manage, maintain, and monitor Windows servers to ensure optimal performance and availability
• Install and configure Windows OS and application software, applying updates and patches regularly
• Troubleshoot and resolve server-related issues, including hardware and software malfunctions
• Ensure data integrity by implementing and managing backup solutions and disaster recovery plans
• Manage user accounts, permissions, and security settings within Active Directory
• Implement and maintain security measures to protect server data and systems, including firewalls and anti-virus tools
• Document system configurations, procedures, and changes in IT documentation
• Assist in planning and executing system migrations, upgrades, and new deployments

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3-6 years of experience in Windows system administration or a related role
• Strong knowledge of Windows Server operating systems (Windows Server 2016/2019/2022)
• Experience with Active Directory, Group Policy, and other directory services
• Familiarity with virtualization technologies (VMware, Hyper-V) as well as cloud services (AWS, Azure) is advantageous
• Excellent troubleshooting skills for resolving hardware and software issues in a timely manner
• Ability to follow detailed procedures and maintain accurate documentation
• Relevant certifications such as Microsoft Certified Solutions Expert (MCSE) are a plus

• Experience with PowerShell scripting for automation of tasks
• Knowledge of network protocols and services (TCP/IP, DNS, DHCP)
• Understanding of database management systems (SQL Server) and application server environments
• Strong communication skills to effectively assist and guide end-users
• Proactive approach to system monitoring and improvement strategies

Why Join Us:

• Opportunity to work with a talented and passionate team.
• Competitive salary and benefits package.
• Exciting projects and innovative work environment.

” The Job Description”

1. Monitor system performance, troubleshoot issues, and ensure system availability and reliability.
2. Manage Active Directory, Group Policies, file systems, DNS, DHCP, and other core infrastructure services.
3. Perform regular system backups and disaster recovery planning and testing.
4. Apply system updates, patches, and security configurations to protect IT assets.
5. Manage virtualization platforms such as VMware or Hyper-V.
6. Provide technical support for hardware and software issues related to servers and system environments.
7. Document system configurations, procedures, and change management processes.
8. Collaborate with the network and security teams to ensure a secure and efficient IT environment.

Requirements:

• Bachelor’s degree in Computer Science or Computer Engineering.
• Minimum of 5 years of hands-on experience as a System Administrator.
• Saudi Nationality is required.
• Strong experience with Windows Server and/or Linux systems administration.
• Proficiency with Active Directory, Group Policy, and PowerShell scripting.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Familiarity with backup and recovery solutions, system monitoring tools, and patch management.
• Understanding of IT security best practices and access control management.
• Knowledge of cloud platforms (e.g., Microsoft Azure or AWS) is a plus.
• Preferred certifications: MCSA, MCSE, CompTIA Server+, or VMware Certified Professional (VCP).